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By Stephen W B. on 05/04/19
Jesse was the tech who came to our home. The service was on time, reasonable in price and done right. American Air and Heat will be our provider and that of our friends to whom we will recommend the company. We would give Jesse five stars!.

By MaryClare N. on 01/14/19
Chris is a very hard worker. He will try the best he can to help you out in difficult situation, and he makes sure that everything is right and best for your AC system.

By Ade f. on 01/07/19
I highly recommend AAH, technician Irving was professional, friendly and knowledgeable. My AC is 7 yrs old, no more warranty. It constantly blowing air when set on auto, and not cooling at all. First they sent tech Jason who ‘s also knowledgeable and right away ...
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I highly recommend AAH, technician Irving was professional, friendly and knowledgeable. My AC is 7 yrs old, no more warranty. It constantly blowing air when set on auto, and not cooling at all. First they sent tech Jason who ‘s also knowledgeable and right away told me there’s a leak somewhere and they have to send someone who’s expert to find the leak. The next day they sent Irving. He explained the problems clearly, suggested different choices to take, with its costs, and patiently let us think it through and decide what we would like to do. When it comes to AC, nothing is cheap especially for elderly who lives on Social Security. Nice to know that we can make our own decision after knowing more about where we stand. Thank you AMERICAN AIR & HEAT !
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By James S. on 12/09/18
Anthony came on a Sunday to checkout my system. He was exceptionally polite and explained what was wrong with my unit. It was leaking Freon due to age. He topped of the system so I had cooling in the house and gave me the info about a new unit. I replaced the u...
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Anthony came on a Sunday to checkout my system. He was exceptionally polite and explained what was wrong with my unit. It was leaking Freon due to age. He topped of the system so I had cooling in the house and gave me the info about a new unit. I replaced the unit about 10 days later and couldn't be happier
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By Michael S. on 12/08/18
The field service technician, Irving, was very professional in his punctuality, and in asking questions to analyze the problem with my AC system. In a very short time he diagnosed the problem, and it was exactly what he had predicted. He replaced the defective part...
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The field service technician, Irving, was very professional in his punctuality, and in asking questions to analyze the problem with my AC system. In a very short time he diagnosed the problem, and it was exactly what he had predicted. He replaced the defective part, and then tested the complete system to make sure the unit was performing to specification. Great service, I eagerly recommend them, and especially Irving, for all AC work.
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By Roselyn C. on 12/03/18
I had the pleasure of meeting Robert a few days ago when he came to my home on a service call. He is very respectable and knowledgeable. He patiently answered all of my questions and took the time to listen to me. He explained to me what he was doing and took t...
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I had the pleasure of meeting Robert a few days ago when he came to my home on a service call. He is very respectable and knowledgeable. He patiently answered all of my questions and took the time to listen to me. He explained to me what he was doing and took the time to show me what he was doing. I am very impressed by him. I believe that he is the model employee that any employer would hope to have in their employ. I dont believe I can express just how happy I am with the service he provided. Thank yoiu Robert.
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By Brad B. on 11/29/18
My heating system failed on the first sub 40 night of the season. I called American Air and Heat first thing next morning which scheduled me for the next day between 11 and 3:00. I came home from my office to wait and Irving called me at 11, said he’d be here in ...
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My heating system failed on the first sub 40 night of the season. I called American Air and Heat first thing next morning which scheduled me for the next day between 11 and 3:00. I came home from my office to wait and Irving called me at 11, said he’d be here in 30 minutes but was here in 15. Irving was squared away, forthright and articulate; diagnosed the problem immediately and explained it to me to my satisfaction. He had to go someplace to pick up the required part, was back in about 45 minutes and had my heat back on by 1:30. I strongly recommend American Air and Heat and would welcome Irving to work on my system wholeheartedly. Irving was informed and efficient and got the job done immediately. He’s first class.
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By Mike T. on 11/27/18
Daniel Zertuche did a great job on our "preventive visit" service call...very courteous and thorough. Keep up the good work !

By William M. on 11/27/18
I have used American Air and Heat for maybe ten years. I bought a replacement unit. It was maintained by American Air & Heat. Due to my negligence, not renewing my maintenance contract, my air conditioner is not in great shape. But American Air & Heat has worked...
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I have used American Air and Heat for maybe ten years. I bought a replacement unit. It was maintained by American Air & Heat. Due to my negligence, not renewing my maintenance contract, my air conditioner is not in great shape. But American Air & Heat has worked with me to get my air conditioner in workable condition. I do look for the price when I ever do any repairs. But the important is Customer Service. Anthony has serviced my unit twice. He checked the problem. We discuss the solution and alternative prices. Then he made the repair. He excellent professional and made sure I understood what needs to be done. A+ technician. He is a very friendly person. In business, there a need to up a sale, to make a bigger profit. I both occasion I never did. I got a fair price and satisfied with the work. I would recommend American Air & Heat and Anthony for all air conditioning repair to my friends. Thank you And keep it Cool
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By Arthur (Bill) S. on 11/25/18
Great company to work with. Very pleased.

By Charlotte Palm on 11/19/18
Louis was very professional and I was glad he was the one who did the job. He was very knowledegable and even gave me some advice on what to do when I left and went back home. I would recommend American air and Heat to anyone.

By josephine Hall on 11/15/18
Robert Moore, is a very courteous worker very hardworking and respectful. He did a wonderful job with us and we recommend him for any other job. he did a job well done. Thank you.

By Linda D. on 11/14/18
Robert was knowledgeable and courteous. Thank you.

By Colleen C. on 11/14/18
I called for a quote on a new A/C, UVC lamp unit and was pleasantly surprised by Doug Foster’s patience, knowledge, helpfulness and honest nature. I told him about my allergies & asthma and he assured me the UVC lamps inside the unit & Filter would make a huge di...
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I called for a quote on a new A/C, UVC lamp unit and was pleasantly surprised by Doug Foster’s patience, knowledge, helpfulness and honest nature. I told him about my allergies & asthma and he assured me the UVC lamps inside the unit & Filter would make a huge difference in my breathing and air quality. I can’t believe how much better I feel in the morning and it is easier to breathe. As far as the crew (Eric H & Forgive me I forgot his name) who installed my A/C unit, they were on time, polite, informative and good communicators. They worked fast, went out of their way to explain stuff, help out and finished ahead of schedule. Overall I’m very pleased with my Lennox A/C, and Ultraviolet IAQ Unit and filter. Not only is it cooler, quieter, but it’s Mold/Mildew Free. Thank you American Air & Heat for truly being honest, Family-friendly oriented.
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By Jackie W. on 11/13/18
Riad did an excellent job and even screwed my doggie door back in so it would help on the cool air not escaping. He was very pleasant and did a great job.

By Ken C. on 11/13/18
Daniel Z******* did my 6 month maintenance check on my A/C unit today.I have been with American Air and Heat for at least 10 years and this was the best maintenance service I have had.I am a retired engineer who likes to watch and be informed whenever work is being...
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Daniel Z******* did my 6 month maintenance check on my A/C unit today.I have been with American Air and Heat for at least 10 years and this was the best maintenance service I have had.I am a retired engineer who likes to watch and be informed whenever work is being done at my home.Daniel performed all required service and was very patient and took time to point out areas that might require work in the future.
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By Richard L. on 11/13/18
Louie was on time, knowledgeable, professional, and personable as are all American Air & Heat technicians. He clarified some information for me and made recommendations. He performed regular maintenance, sanitized our ducts which I had not heard of before, and boos...
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Louie was on time, knowledgeable, professional, and personable as are all American Air & Heat technicians. He clarified some information for me and made recommendations. He performed regular maintenance, sanitized our ducts which I had not heard of before, and boosted the start-up amperage of our outdoor unit.
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By LES H. on 11/12/18
THIS IS THE SECOND SYSTEM AMERICAN HEAT AND AIR HAS INSTALLED IN MY HOME. TODD IS EXTREMELY KNOWLEDGEABLE AS TO WHAT THE SYSTEM SHOULD BE FOR YOUR HOME AND THE INSTALL CREW DOES A GREAT JOB AND WHEN THERE FINISHED YOU WON'T EVEN KNOW THEY WERE IN YOUR HOME THEIR SO...
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THIS IS THE SECOND SYSTEM AMERICAN HEAT AND AIR HAS INSTALLED IN MY HOME. TODD IS EXTREMELY KNOWLEDGEABLE AS TO WHAT THE SYSTEM SHOULD BE FOR YOUR HOME AND THE INSTALL CREW DOES A GREAT JOB AND WHEN THERE FINISHED YOU WON'T EVEN KNOW THEY WERE IN YOUR HOME THEIR SO NEAT. I HIGHLY RECOMMEND THE COMPANY. AS I'VE WRITTEN THIS IS THE SECOND SYSTEM THEY HAVE INSTALLED. I HAVE A THIRD ONE AND I WILL USE THEM FOR THAT WHEN THE TIME COMES.
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By Valerie on 11/09/18
So impressed by this company and their customer service!! From the individuals that answer the phones to the techs that came out to our house. Not only the customer service but they stand behind marking sure the customer is happy! Wow!! Truly wowed by this company!

By Ellen Greenberg on 11/08/18
Riad was very professional and explained in detail the work that he performed on the A/C unit. In addition, his friendly demeanor and his industry knowledge are a true compliment to American Air & Heat.
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Select any employee to see all their reviews.

Irving J
6 Years
Rating:
156 total reviews!
Louis M
24 Years
Rating:
107 total reviews!
Carla M
Customer Service Rep.
18 Years
Rating:
(1 total review)
Ricardo R
5 Years
Rating:
(90 total reviews)
Fabian R
8 Years
Rating:
(78 total reviews)
Todd L
26 Years
Rating:
(59 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period American Air and Heat has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at American Air and Heat. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Louis M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
107 total reviews
I have served Central Florida clients with the AC & Heating comfort for 24 years. I love spending quality time with my family every moment that I can.
By Charlotte Palm on 11/19/18
Louis was very professional and I was glad he was the one who did the job. He was very knowledegable and even gave me some advice on what to do when I left and went back home. I would recommend American air and Heat to anyone.

By Richard L. on 11/13/18
Louie was on time, knowledgeable, professional, and personable as are all American Air & Heat technicians. He clarified some information for me and made recommendations. He performed regular maintenance, sanitized our ducts which I had not heard of before, and boos...
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Louie was on time, knowledgeable, professional, and personable as are all American Air & Heat technicians. He clarified some information for me and made recommendations. He performed regular maintenance, sanitized our ducts which I had not heard of before, and boosted the start-up amperage of our outdoor unit.
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By Michelle D. on 10/16/18
Louie M. Did a great job fixing our AC today. He was informative and completed the job quickly. American has been servicing our unit for 10 years. We will be getting our new unit from them!

By Susan P. on 10/10/18
Louis M. is an excellent tech. He is friendly and explains work that he has done.I always request him for service. Well done!!!

By Rhonda on 09/07/18
Louie M****** is our service technician and he is wonderful. He is always prompt, leaves everything clean and in order. He does a terrific job to keep our systems running to the best efficiency.

By Susan K. on 08/31/18
Very professional. Suggested a plan to insure that my problem did not occur again in the future.

By Emily J. on 08/31/18
Very caring to my needs and very efficient. Thank you

By Jeremy M. on 08/30/18
Great friendly honest service. Louis M provided the information I needed to clearly understand what my unit needed to get back in tip top shape.

By Elizabeth Torres on 08/27/18
Thank you, so much for your great service. It was very much appreciated.

By Rodney A. on 08/25/18
very professional

By Teresa Bracewell on 08/22/18
I had bad install in 2013 by American Air & Heat.AC indoor unit leaking inside cabinet,wrong duct work,hot rooms,leaking AC ceiling vent dripping on kitchen table. I kept all of documentation.Service technician,Louie M said no documentation in computer.I showed him...
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I had bad install in 2013 by American Air & Heat.AC indoor unit leaking inside cabinet,wrong duct work,hot rooms,leaking AC ceiling vent dripping on kitchen table. I kept all of documentation.Service technician,Louie M said no documentation in computer.I showed him my invoice documents and emails and Louie actually fixed the dripping supply vent Aug 20,2018. Also, my AC filter was wet on the back edge and it appears when my coil was cleaned last year a wire was not put back and Louie fixed that too. I am grateful Louie was on my service call because his trainee didn't know how to fix these issues.
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By Jennifer Smith on 08/08/18
Luo is very knowledgeable. I felt very comfortable knowing my AC would be fixed properly.

By Mike D. on 07/29/18
BDM Certified.

By Mike D. on 07/29/18
BDM Certified.

By Peter Brethauer on 07/23/18
Louie is a complete professional who takes the time to completely explain what needs to be repaired and why. I highly recommend his services!

By Jonathan A. on 07/21/18
(no comment)

By Judy Moss T. on 07/21/18
Again had a great service call from AA&H, thanks to Louie. Will have my part replaced, added to the maintenance service and everyone is keeping it cool!

By Judy Moss T. on 07/21/18
Had to call AA&H for a service call. Again, great service from Louie and decided to purchase the "maintenance Plan"...just makes sense to keep the services checks going. Always get reliable and professional service both on the phone and the in person service call...
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Had to call AA&H for a service call. Again, great service from Louie and decided to purchase the "maintenance Plan"...just makes sense to keep the services checks going. Always get reliable and professional service both on the phone and the in person service call. 7/21/18 I had 2 systems installed last Sept., and have since lost my husband. I placed a service call on Sunday, and on Monday afternoon Steve promptly arrived and solved my issue. He went above and beyond what was expected, showed me what I need to do to maintain my systems, then actually did it for me. He patiently showed me how to change the filters (I had NO idea how to!) and how to order the filters. I received 2 follow up calls today and could not give higher praise to American Air & Heat and their technician Steve. THANK YOU for taking the time to REALLY help me!
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By Michael 6. on 07/20/18
Louie came out and expertly assessed our issue and didn't talk down to me when explaining the issue and have me several options while explaining the costs. He was clean, friendly, well spoken, personable and seemed to care about his job and the opportunity to ear...
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Louie came out and expertly assessed our issue and didn't talk down to me when explaining the issue and have me several options while explaining the costs. He was clean, friendly, well spoken, personable and seemed to care about his job and the opportunity to earn my business. Im glad to say that American Air and heat is my go to HVAC company.
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By Jeremy McBryar on 06/28/18
Could not leave a star review. But Louie was awesome, great Service
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