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(407) 359-9501
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By Hanna J. on 01/07/18
I am so happy with the service of this company from the receptionist to the service man, Luis! I have already mentioned my satisfaction with this company to several friends and neighbors!

By Rosemary F. on 01/06/18
I have used American Air and Heat for over 20 years... I have always received great service. The other day when the weather was way below Florida norm...I realized my heat pump was not working..It had been out for 2 days so then .I called AA&H about 8 am or so wit...
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I have used American Air and Heat for over 20 years... I have always received great service. The other day when the weather was way below Florida norm...I realized my heat pump was not working..It had been out for 2 days so then .I called AA&H about 8 am or so with my dehlema and by 9:30 am that same day there was a tech at my door ! I was so delighted to get help so quick because of my health issues the cold was more than I could bare. I had the pleasure of meeting Bojan S. tech....He was so mannerly, professional, listened to my description of what was going on and I am so grateful that he took the call...He let me know every step of the way what he had obrserved and explained what he thought was best...He wasn't being a pushy salesperson but he respected my questions and input...He was patient and even showed me how my thermostat worked and took the time to explain how it worked so now I am in the loop of the way my system works...Bojan is definitely an asset to American Air and Heat and would like him put on my account as PREFERRED TECHNICIAN should I call again... I must admit when I saw a tech walking up the drive that I had never met before I was leery but he soon made me feel very comfortable.There was no question that I had asked that he didn't have a complete and understandable answer for...thanks for choosing him to come out to my home...Heat is working fine and it's techs like Bojan that have kept me on with American Air and Heat for so many years....Please give him the Kudos he so derserves for he didn't only do his job...he definitely walked that extra mile of doing a great job in fixing the problem and making me realize that True Customer Service is not a thing of the past....thanks again.!
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By Kathy A. on 01/05/18
Of course, the heater quits working the coldest night of the year. Louie arrived early to diagnose the problem; he was thorough in his investigation, explained everything completely, and resolved the problem promptly. American Air and Heat has been my go-to for 1...
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Of course, the heater quits working the coldest night of the year. Louie arrived early to diagnose the problem; he was thorough in his investigation, explained everything completely, and resolved the problem promptly. American Air and Heat has been my go-to for 10 years, and I always get the same great service, regardless of the technician. Office staff is awesome also! Thanks Louie!!
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By Qing Y. on 01/05/18
It is amazing to experience how sharp and fast that Ricardo R. found out the problem that suffered us for at least 4 months both for cooling and heating, now my mind is at peace and released! And Ricardo's professionalism impressed me in different manner natural...
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It is amazing to experience how sharp and fast that Ricardo R. found out the problem that suffered us for at least 4 months both for cooling and heating, now my mind is at peace and released! And Ricardo's professionalism impressed me in different manner naturally, the way he put on his shoes covers when he came inside, the way he talked about his co-workers, his team, the way he explained to me the reason of the AC problem, the way to test the result... and he is very polite in the entire service. Ricardo fixed the problem with 25 or 30 min, that's really impressed! Appreciated!
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By Nirmala Matadin on 01/05/18
Technician, Bojan S. Was very courteous and helpful. He explained the problems and parts needed to be replaced. My heating system was in perfect working order in a short time. He qualify for 5 stars.

By Ellen G. on 01/04/18
I cannot say enough about Anthony. I was having a problem with my thermostat and called American Air late afternoon. A few hours later, Anthony is at my door. It took him all of 10 minutes to correct the heat flow. Nothing but a loose wire. Efficient, professional ...
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I cannot say enough about Anthony. I was having a problem with my thermostat and called American Air late afternoon. A few hours later, Anthony is at my door. It took him all of 10 minutes to correct the heat flow. Nothing but a loose wire. Efficient, professional & extremely friendly.
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By Ellen G. on 01/03/18
January 3, 2018. Awful rain and wind storm all morning long. Tyler and Eric Henry worked tirelessly under these freezing conditions. My new Carrier unit was installed by two professionals. "5" stars for both. Thank you. Ellen G.

By Adam B. on 01/03/18
I had Bojan as my technician on 1/3/2018. He arrived promptly and was courteous and professional. He completed all maintenance to my satisfaction and was friendly as well, making conversation while working. I would definitely recommend this business to others.

By Janet H. on 01/02/18
Ricardo was very polite, very knowledgeable and installed something to nuance the use of the a/c

By Brian Cobb on 12/31/17
Louie was very professional, and explained everything to me. I really appreciate his work.

By RoseMarie D. on 12/29/17
He did his best to help me with my problem today.

By BILL S. on 12/28/17
ERIC WAS VERY PROMPT AND PROVIDED EXCELLENT SERVICE. AMERICAN AIR & HEAT IS MY GO TO COMPANY.

By Giampietro on 12/28/17
Excellent service. Promt and courteous at a fair price!

By Calvin D. on 12/27/17
Anthony diagnosed our problem very quickly and gave me a crash course in diagnostics. Although parts needed were predicted to take up to 5 days he replaced our parts the next day and kept us cool since. Thanks Anthony and Happy New Year to you all. Regards, Calvin

By Jason Morehead on 12/27/17
Irving was outstanding , on time , very knowledgeable , friendly , and got my AC back running !!!!!?

By Henry H. on 12/27/17
Technician performed maintenance check on 12/18/2017. He said my 10 yr old Carrier system was running poorly and was dirty. He tried to sell me on a hard start kit which, after his demonstration, didn't significantly lower the compressor current draw. He tried to s...
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Technician performed maintenance check on 12/18/2017. He said my 10 yr old Carrier system was running poorly and was dirty. He tried to sell me on a hard start kit which, after his demonstration, didn't significantly lower the compressor current draw. He tried to sell me a UV lamp kit because my evaporator coil was dirty. When he closed up the unit, he installed the filter incorrectly allowing the system to suck in outside air when in operation. This was not discovered until a few day later from hearing the whistling noise.
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By Ellen G. on 12/23/17
David was most punctual, polite and extremely professional. He showed me ALL the problems with my 10-year old ac unit, including the fan motor, bearings inside the motor, the abundance of rust and dried up grease, etc. He explained in plain English what the next st...
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David was most punctual, polite and extremely professional. He showed me ALL the problems with my 10-year old ac unit, including the fan motor, bearings inside the motor, the abundance of rust and dried up grease, etc. He explained in plain English what the next step would be and made the entire process of doing paperwork an absolute breeze. Every detail in choosing a new unit, the pricing, the removal of the old unit, the delivery/installation upon the arrival of the new, was completely effortless. He is a huge compliment to American Air & Heat.
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By Karen f. on 12/22/17
We felt fortunate to get a next morning appointment when our thermostat blew last evening. Irving came right on schedule, diagnosed the problem, and arranged to pick up a replacement part. He came right back and got our system working properly again. What a relief ...
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We felt fortunate to get a next morning appointment when our thermostat blew last evening. Irving came right on schedule, diagnosed the problem, and arranged to pick up a replacement part. He came right back and got our system working properly again. What a relief so close to a holiday weekend.
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By Erika a. on 12/20/17
(no comment)

By Pearce A. on 12/20/17
We received the best service. Very professional. Even our dog enjoyed the service call.
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