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(407) 359-9501
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By Denver M. on 06/15/18
Irving did a great job checking out the AC units for my house. All systems looked good for now, however they are 12 years old so they will need to be replaced soon. Irving provided me the options and helped me know what to look for, when the time comes to replace.

By Dania C. on 06/15/18
Louie was honest and gave us options that didnt feel like a pressured sales pitch. He got our ac working again and for MUCH less than what we were quoted with another company. Customer service was even kind and did everything in her ability to get us someone fast s...
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Louie was honest and gave us options that didnt feel like a pressured sales pitch. He got our ac working again and for MUCH less than what we were quoted with another company. Customer service was even kind and did everything in her ability to get us someone fast since our house was hot. We would highly recommend him and this company.
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By Katherine K. on 06/15/18
It was great to have Ricardo back and provide service as usual a wonderful job thank you American air and heat

By Joe C. on 06/12/18
It is always a pleasure to have Tim do service work on my HVAC system. He is 100% conscientious and thorough in his work and leaves no stone unturned to be sure I understand what he was doing. He is a great credit to American Air and Heat! Thanks, Tim!!

By Patrick .. on 06/08/18
Amazing company I'm a very satisfied customer quick service.The technician was very professional as well as staff

By Russ Blake on 06/07/18
I will return to your company,,,,,seems like your what I was looking for.

By Michelle L. on 06/05/18
Write Review Here...Ricardo was professional and compassionate to my family while our house was quite uncomfortable. He helped me to understand what we needed to get working in a hurry and suggested a maintenance plan that will work well for my household. The ser...
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Write Review Here...Ricardo was professional and compassionate to my family while our house was quite uncomfortable. He helped me to understand what we needed to get working in a hurry and suggested a maintenance plan that will work well for my household. The service call was handled promptly and their customer service representatives didn’t bat an eye when I called to make sure my service pro was still scheduled to arrive that day. Old school customer service is hard to find nowadays but Ricardo and staff provided that genuine old style customer service. Because of that, I feel that American Air and Heat is a company that I can rely on for all my future AC needs.
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By James M. on 06/05/18
Louis was very honest about what needed to be done and was also very informative.

By Rob T. on 06/05/18
Todd came out did a complete inspection and provided recommendations. He followed up in a professional manner with no pressure. Once decision was made the system was installed as he described. The installers did fantastic work, explained what they were doing and...
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Todd came out did a complete inspection and provided recommendations. He followed up in a professional manner with no pressure. Once decision was made the system was installed as he described. The installers did fantastic work, explained what they were doing and were very professional.
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By Michael B. on 06/04/18
David was very informative and accommodating in helping me purchase a new system. He was very prompt in returning calls made to him by myself and addressed any concerns. System I had installed by Tim and Eric went smooth. They were neat, efficient, and focuse...
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David was very informative and accommodating in helping me purchase a new system. He was very prompt in returning calls made to him by myself and addressed any concerns. System I had installed by Tim and Eric went smooth. They were neat, efficient, and focused on the job. The installation was done sooner than I anticipated. :)
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By Cary S. on 06/04/18
Found root cause immediately and back to a.c. normal in under a half hour. Thanks American Air and Heat and Louis.

By Pam M. on 06/02/18
My 18 month old A/C unit died last night. I have had the service contract, because I don't have the skills or tools to keep my investment in optimum condition. Last night I called and left a message with the answering service . This morning the office was expecting...
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My 18 month old A/C unit died last night. I have had the service contract, because I don't have the skills or tools to keep my investment in optimum condition. Last night I called and left a message with the answering service . This morning the office was expecting my call and I was already scheduled. Louie arrived 30 minutes early and went to work. It seems that the master switch for the unit had issues. He meticulously performed diagnostics / troubleshot and had my unit fixed in an hour. No charge since I had the service agreement and he even had an extra box of filters that he sold me. Great customer service!To be honest all the technicians who have serviced my unit are all professional, polite and knowledgeable.
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By Jose R. s. on 05/31/18
Louis is the example of a trained, professional technician that excels at his craft. My service call was prompt, courteous and educational. Louis explained where the problems were and showed me on the unit, he repaired the issue and recommended a service plan that ...
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Louis is the example of a trained, professional technician that excels at his craft. My service call was prompt, courteous and educational. Louis explained where the problems were and showed me on the unit, he repaired the issue and recommended a service plan that meets my needs. American Air is my service company from now on.
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By Jean on 05/30/18
Ricardo was polite,knowledgeable and explained what he was doing and why. He answered all my questions professionally and made suggestions for future services without making me feel pressured.

By William M Vail J. on 05/25/18
Louis M. was the tech that serviced my AC unit. He arrived in the window of time that I was advised of by the main office. Louis explained the procedure of the service call and followed it to a T. He spoke in layman’s terms, meaning I understood everything he was...
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Louis M. was the tech that serviced my AC unit. He arrived in the window of time that I was advised of by the main office. Louis explained the procedure of the service call and followed it to a T. He spoke in layman’s terms, meaning I understood everything he was explaining. Louis was personable, knowledgeable and professional. Based on this extremely positive experience with Louis and American Air & Heat, I will call them in the future for any needs and highly recommend them
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By Shelly Mast on 05/24/18
Great experience. Irving was very thorough, informative, courteous, and respectful.

By Gail on 05/24/18
I have been doing business with American Air and Heat since I purchased my unit 10 years ago. Over the past year Ricardo has serviced my unit and I have found him to be extremely knowledgeable and demonstrates excellent customer service. Thank you for your expertise!

By Terry Wiant and Darrell Paul on 05/23/18
Work completed well.

By Nancy.H on 05/21/18
Ricardo did a great job very informative on what he was doing. Great company

By phil on 05/17/18
Ricardo performed the service we requested well, and answered our questions and discussions in an informed manner.
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CALL TO SCHEDULE
(407) 359-9501
or book online

Select any employee to see all their reviews.

Irving J
6 Years
Rating:
134 total reviews!
Louis M
24 Years
Rating:
83 total reviews!
Carla M
Customer Service Rep.
18 Years
Rating:
(1 total review)
Ricardo R
5 Years
Rating:
(81 total reviews)
Fabian R
8 Years
Rating:
(67 total reviews)
Todd L
26 Years
Rating:
(52 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period American Air and Heat has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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