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By Wallace S. on 07/19/19
Justim H. was the technician. He was on time and professional. He inspected and maintained my air conditioning and was very efficient. Thanks!

By Amethyst J. on 07/11/19
Henry was very kind, patient, and knowledgeable. He explained all my options and was honest. I’m glad I went with this company.

By Brian H. on 07/11/19
Alex was super professional and got my systems running right away. In addition, he was careful and treated the work as if he were the owner. Thank you.

By Irma D. on 07/09/19
Adam just left my house after servicing my air conditioner and furnace that was installed 6 months ago. He was not only personable, he was extremely informative! He did a very thorough job and explained to me in detail what he was doing to service the units and to ...
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Adam just left my house after servicing my air conditioner and furnace that was installed 6 months ago. He was not only personable, he was extremely informative! He did a very thorough job and explained to me in detail what he was doing to service the units and to maintain them. "American" should be very proud of this polite and hard working young man!
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By Elayne V. on 07/09/19
Very satisfied

By Ronad L. on 07/05/19
We had the summer maintenance performed today on our AC/Heating system and we were exceptionally pleased with the technician RUBEN. Not only was he knowledgeable, but he took the time to answer my many technical questions. Aside from his very personable manner we...
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We had the summer maintenance performed today on our AC/Heating system and we were exceptionally pleased with the technician RUBEN. Not only was he knowledgeable, but he took the time to answer my many technical questions. Aside from his very personable manner we felt his honesty and caring, instilled confidence in his ability & the handling of our issues. Too bad I could not give him a sixth star.
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By Osbaldo R. on 07/03/19
Great service came out and serviced my air-conditioning unit very professional and helpful and knew his stuff thank you again thank you Ruben from American air .

By David L. on 07/03/19
I followed up on a flyer that this company sent out by looking up reviews online. They have a good reputation; after having them out to our house to check on our AC unit, I can see why. Henry (Hank) was very professional and honest about different scenarios for dea...
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I followed up on a flyer that this company sent out by looking up reviews online. They have a good reputation; after having them out to our house to check on our AC unit, I can see why. Henry (Hank) was very professional and honest about different scenarios for dealing with our aged system. He spent a long time with us discussing options, never pressuring at all. Our dogs even liked him ;). The company has a variety of ways to get your system working as soon as possible. In fact, at every step of the process, I was very pleased with how quickly the company was able to send a service tech out, provide clear options, and conduct the repairs. I'll be sticking with this company in the future.
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By Pierre O. on 07/03/19
The tech was very thorough. He pointed out the issues with pictures. The big problem came when I asked how much it would cost to replace a capacitor in the compressor. He responded $712. I googled the part; it cost $35 including shipping. It is not a difficult part...
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The tech was very thorough. He pointed out the issues with pictures. The big problem came when I asked how much it would cost to replace a capacitor in the compressor. He responded $712. I googled the part; it cost $35 including shipping. It is not a difficult part to replace; I did it with no problems. I asked the tech why the disparity? He couldn't answer. Sounds like a rip-off situation where if the customer doesn't know better the company will charge at least $500 more than the job should have cost. $99 revitalization was worth it. That is the only thing about this company I would recommend.
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By Margie R. on 07/03/19
The service from American Heat and AC is always perfect.

By Sei F. on 07/02/19
Henry/Hank S. not only did a great job with the technical service but provided great information about our options moving forward. Didn't feel like he was selling us anything - just providing good, honest feedback. Was very easy to schedule an appointment.

By Heather C. on 07/02/19
Amazing experience! These guys really know their trade! They do excellent work and take the time to educate you about your current system and repair needs. They also have options, so you can make the right choices for your system and your budget. We sincerely appre...
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Amazing experience! These guys really know their trade! They do excellent work and take the time to educate you about your current system and repair needs. They also have options, so you can make the right choices for your system and your budget. We sincerely appreciated being served by technicians we could trust, who have been in the family business for years and who offer high-quality, American-made products.
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By Doreen S. on 06/29/19
Joshua provided excellent service.

By Maryann C. on 06/24/19
What a pleasure to invite American into my home. The gentlemen coming to our home are experienced, hard working and personable. Actually answer questions. Mayra is a delight. Best decision I made in a long time to join 'their club". I am confident in a long rel...
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What a pleasure to invite American into my home. The gentlemen coming to our home are experienced, hard working and personable. Actually answer questions. Mayra is a delight. Best decision I made in a long time to join 'their club". I am confident in a long relationship with this company. mc
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By Eileen S. on 06/23/19
The team at American installed my first system about 14 years ago so it was finally time to replace the air conditioner and furnace. Over the years I have received excellent service from the office staff (Brenda, Erica, Mayra, etc) and the installers and technician...
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The team at American installed my first system about 14 years ago so it was finally time to replace the air conditioner and furnace. Over the years I have received excellent service from the office staff (Brenda, Erica, Mayra, etc) and the installers and technicians (Johnny, Dusty, Ryan, Alan, Edward, Rey & Justin) so it was a no brainer to have them put in the new system. Jim took note of my need to get the upstairs room cooler and redesigned the ducts to give me more air flow while still being an energy efficient program. The installation started the next day and I was up and running in 2 days. The techs/installers are very conscientious and take care that everything is neat and clean when they are done. They lay drop cloths and wear booties over their shoes in the house. After the installation, there was a slight problem with how the furnace was kicking on so Ryan came out and adjusted it. I was still confused about how it should function and I needed the fan turned on for the air filtration system so Alan came out and made additional adjustements and completely explained how the 2-stage heater was supposed to work. So it was my misunderstanding and nothing to do with the equipment. I have always felt like I get premium service and after all this time American feels like family. They put in my new water heater and also redid my insulation. I can't imagine using another company for anything that has to do with heating or cooling. You definitely get what you pay for both in the quality equipment they use and the staff they hire.
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By Marcella L. on 06/22/19
Alex and Ruben came out to my house today to perform a tune-up and cleaning of my central a/c unit. They were amazing! Not only were they extremely kind and thorough, but they made sure to include me in everything they did. They explained everything step by step. T...
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Alex and Ruben came out to my house today to perform a tune-up and cleaning of my central a/c unit. They were amazing! Not only were they extremely kind and thorough, but they made sure to include me in everything they did. They explained everything step by step. They went out of their way to explain it in a way that a non-expert, like me, would understand. I would highly recommend their work. You won't be disappointed.
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By Mindy J. on 06/22/19
Justin provided excellent and informative service. I am an 11 year customer of American Air Conditioning. The office and service staff are always caring, professional and helpful. Thank you!!!

By Evan F. on 06/21/19
Arrived within reservation window, performed yearly service and cleaning and explained everything afterwards.

By Mary G. on 06/19/19
Landon and Hank were very friendly, knowledgeable and professional. They answered all of my questions and alerted me to issues with my A/C that I was not aware of.

By Mary G. on 06/19/19
Landon and Hank were very friendly, knowledgeable and professional. They answered all of my questions and alerted me to issues with my A/C that I was not aware of.
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Select any employee to see all their reviews.

George B
Rating:
159 total reviews!
Henry S
Rating:
149 total reviews!
Erica M
Customer Service Rep.
3 Years
Rating:
(234 total reviews)
Mayra Y
Customer Service Rep.
Rating:
(84 total reviews)
Alex D
Rating:
(117 total reviews)
Kimberly H
Customer Service Rep.
Rating:
(60 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period American Air Conditioning & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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