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By Crispin T. on 09/22/18
Brandon, the service person, came on time, did his job, and as usual, like all the other service persons that came to service my unit , A JOB WELL DONE!!! What else can I say. American A/C is the best!!! Crispin R. Tiomico

By Helen L. K. on 09/20/18
Our family has been using American Air since 1994. The company's service plan helps us maintain our heating and air in top condition well past normal manufacture lifetime. We just had to replace our system. Dusty's team was very professional and thorough. They...
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Our family has been using American Air since 1994. The company's service plan helps us maintain our heating and air in top condition well past normal manufacture lifetime. We just had to replace our system. Dusty's team was very professional and thorough. They swept the area after both days during the replacement process. Dusty even set up our control panel making the transition seamless. Thank you everyone at American Air from the front office to service to installation!
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By othon Z. on 09/12/18
Great service! Johnny Vista and Brian were very helpful and nice. They let me see the whole time they were checking up the unit as they were explaining things to me. They were also even willing to help me mount a big TV! Definitely recommend them, and will call them again.

By Larry O. on 09/07/18
We have dealt with them for years - Very Good to Excellent -the same this time around!

By Wedzell E. on 09/05/18
Good service

By Paul G. on 09/05/18
Great service especially Christian with his youthful enthusiasm, eagerness to apply knowledge to resolve discovered problems as well as items on the standard checklist.

By George W. on 09/03/18
1953 tract single-storey home......AMERICAN done stuff for us earlier this year.....$5000 barrier cooled attic down tremendously but inferior install of Trane 11 yr ago taken its toll. New system was 17000$ WORKS LIKE A CHARM...............CREWS PHENOMENAL...COM...
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1953 tract single-storey home......AMERICAN done stuff for us earlier this year.....$5000 barrier cooled attic down tremendously but inferior install of Trane 11 yr ago taken its toll. New system was 17000$ WORKS LIKE A CHARM...............CREWS PHENOMENAL...COMMUNICATIVE....CUSTOMER SERVICE EXCELLENCE BY ALL...Jim Jr taken time to spot-check progress and such.....Office staff exceptional likewise.....TRULY A HIC CONTRACTOR THAT CAN BE TRUSTED.......EXCEPTIONAL CONTRACTOR.....Thx for the cookies.........
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By Mary M. on 08/30/18
Would like to acknowledge Brent M. Service Technician for his excellent, knowledgeable, and professional service. I felt he answered my questions clearly, and gave me a lot if additional, useful information about my system.

By Steven M. on 08/27/18
From the scheduling call to the service these guys were great! Professional and informative, and our AC unit is running perfectly! Would recommend!

By Armando M. on 08/24/18
The technician was very professional and very thorough.

By Gary H. on 08/24/18
They were excellent until this last check up they found a wire that was arcing on my compressor going to a cup they check the capacitor and said it was very weak it would be about five hundred and some dollars to replace it then then when I told them I was under wa...
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They were excellent until this last check up they found a wire that was arcing on my compressor going to a cup they check the capacitor and said it was very weak it would be about five hundred and some dollars to replace it then then when I told them I was under warranty they would not replace it saying that it had to be completely out insteadinstead they just change the wire that was arcing I guess the new wires arcing also they didn't sayI seemsseems to me that would be a safety hazard but they did not seem too concerned they did not make me smile today
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By Jimcer T. on 08/23/18
No real tune up done ...just suggested replacing the unit

By Isabel M. on 08/17/18
(no comment)

By Chester G. on 08/17/18
Ryan was very knowledgeable and answered all of my questions to my satisfaction! He even got Jim Smith Jr. to sell me on the Radiant Barrier. It is being installed as we speak! I am excited to see the outcome of the barrier installation! My satisfaction with the s...
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Ryan was very knowledgeable and answered all of my questions to my satisfaction! He even got Jim Smith Jr. to sell me on the Radiant Barrier. It is being installed as we speak! I am excited to see the outcome of the barrier installation! My satisfaction with the service of the technicians with American A/C continues to impress me! Looking forward to future services from American A/C.
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By Chester G. on 08/17/18
Juan and Ruben began my HVAC installation. They are very knowledgeable about their work. They answered all of my questions very professionally and put me at ease regarding all of my concerns. It was a pleasure to have them working in and around my home! Day two to...
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Juan and Ruben began my HVAC installation. They are very knowledgeable about their work. They answered all of my questions very professionally and put me at ease regarding all of my concerns. It was a pleasure to have them working in and around my home! Day two to follow! Thanks Juan and Ruben!!
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By Richard F. on 08/15/18
I did not have these guys, I had ONE man show up named Cristian I believe. He did little on my A/C . He checked the amps on the unit outside, admired my Collectables and left ! He then sat out front in his truck for about half an hour then drove off. NOTHING els...
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I did not have these guys, I had ONE man show up named Cristian I believe. He did little on my A/C . He checked the amps on the unit outside, admired my Collectables and left ! He then sat out front in his truck for about half an hour then drove off. NOTHING else was done, he said someone else would come to do the rest of service.
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By Michelle G. on 08/06/18
I got same day service, and the technician arrived early (before the start of the window), identified the problem quickly, had the part in his truck and fixed the A/C all within an hour. He was very professional and personable. Overall an A experience. Much ap...
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I got same day service, and the technician arrived early (before the start of the window), identified the problem quickly, had the part in his truck and fixed the A/C all within an hour. He was very professional and personable. Overall an A experience. Much appreciated any time, especially in the middle of a heat wave.
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By Erika S. on 08/04/18
Top notch service..

By Greg R. on 08/03/18
Excellent--the technician was very professional and courteous, as has been my experience with all their technicians and customer service support staff.

By Al C. on 08/03/18
Exelent service and personel
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George B
Rating:
144 total reviews!
Henry S
Rating:
119 total reviews!
Brenda B
Customer Service Rep.
Rating:
(36 total reviews)
Manny T
Customer Service Rep.
Rating:
(36 total reviews)
Alex D
Rating:
(98 total reviews)
Dusty M
Rating:
(44 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period American Air Conditioning & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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