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By Brent on 09/21/20
A great experience and a phenomenally responsive team. They troubleshot my system, offered repair and replacement options, and performed the work quickly and efficiently. Highly recommend.

By Stacy M. on 09/02/20
no comment

By Kathie D. on 08/18/20
All those that work at American Air are very courteous, helpful, and efficient.They went out of the way to make sure to keep us with AC when the fan went out on our AC unit, even to the point of coming out on a weekend to install a 'rescue' fan to keep the unit wor...
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All those that work at American Air are very courteous, helpful, and efficient.They went out of the way to make sure to keep us with AC when the fan went out on our AC unit, even to the point of coming out on a weekend to install a 'rescue' fan to keep the unit working until they cold get out on a regular day to try work on the unit. We ended up needing a whole new unit and while it was ordered, Covid caused a delay in shipping, but we were kept updated on when the install could be scheduled. It would never be a mistake to call American Air for any of you HVAC needs, they are the best around!
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By Shane T. on 08/15/20
Guys were top notch, explained everything to me in detail. Went over all my options and the best part of all their was no bs. Its hard to find honest people anymore they are going to be my go to from the way i was treated and the great service.

By Danielle Z. on 08/14/20
I would highly recommend Jeff and American Air to anyone who needs their services.. They were very professional, made great suggestions, and were even able to get us in quicker than we had expected!! They have customers for life!

By Keith E. Z. on 08/08/20
We purchased a high efficiency furnace with air purifier, air conditioner, and water heater from American Air. From the first phone call to set up an in-home consultation appointment through installation, we could not have expected better treatment or service. Tha...
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We purchased a high efficiency furnace with air purifier, air conditioner, and water heater from American Air. From the first phone call to set up an in-home consultation appointment through installation, we could not have expected better treatment or service. Thank you, Mark (estimate), Lisa (office assistant), and to Jeff and crew (installation) for a great experience. We appreciate your professionalism, knowledge, and courtesy during the entire process. This is a great company that we highly recommend.
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By Sarah S. on 07/26/20
Just had Dane come out and have a look at our unit. I was very thankful he came out on a Sunday when no one else could make it out. He was very honest and straight forward and was very nice. He didn’t put any pressure on us and let us make our own decision. I s...
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Just had Dane come out and have a look at our unit. I was very thankful he came out on a Sunday when no one else could make it out. He was very honest and straight forward and was very nice. He didn’t put any pressure on us and let us make our own decision. I spoke with Mark the owner and he was also very kind and understanding. Even though American Air usually doesn’t service in Missouri they still came and helped me out. I can see why they have a perfect 5 star rating. Look forward to them installing our new unit.
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By David P. on 07/18/20
Fair price for new HVAC system, and the team arrived on the appointment date on time and wrapped up early. Before leaving, Jeff took additional steps to make sure our home was set up to heat and cool effectively. Great experience!

By Don Y. on 07/01/20
They are very nice and professional. They brought out a window unit until they could install air conditioner and furnace, once finished they cleaned up area, I feel they are trust worthy and would definitely recommend them!

By Katie M. on 06/19/20
no comment

By Chris H. on 06/09/20
Great service, amazing communication, and just great professionalism. Prices that you just can't beat.

By Sonny & Virginia W. on 06/05/20
Receptionist was friendly. Mark came out to evaluate the situation. Very nice trustworthy man. Mark and my husband are veterans. Veterans are brothers and they feel a special bond and Mark treated us like family. I felt very confident moving on with the inst...
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Receptionist was friendly. Mark came out to evaluate the situation. Very nice trustworthy man. Mark and my husband are veterans. Veterans are brothers and they feel a special bond and Mark treated us like family. I felt very confident moving on with the installation. Jeff and his workers came out to do the installation and did a very thorough job. A dear friend recommended them and so very thankful. We feel very blessed that we had this company in our home. Good Christian men.
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By Steven W F. on 05/28/20
Elizabeth C Farmer, American Air was professional, clean, and courteous. Especially during the pandemic, they took every precaution to make the installation of the ac/furnace as safe as possible. American Air gave us the best pricing and kept us informed during the...
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Elizabeth C Farmer, American Air was professional, clean, and courteous. Especially during the pandemic, they took every precaution to make the installation of the ac/furnace as safe as possible. American Air gave us the best pricing and kept us informed during the process. We would highly recommend them for any ac/furnace related install, maintenance, or just questions on your current unit. They were very easy to work with.
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By DANIEL A M. on 04/27/20
American air Jeff and his team are great!! Highest quality Geothermo installed at the best of 3 bids well under!!! and they did a fantastic job..we highly recommend you call them for service first..they are very knowledgeable and honest and pros.

By Donald B. on 04/24/20
tom as always was punctual and courteous. He went through and performed the service making sure to were protective gear. Always a pleasure to have tom on the calls.

By Krysta on 04/13/20
Great service from start to finish!

By Amanda N. on 03/24/20
I wish the team at American Air did more than just heating and cooling - I'd hire them for all my needs! They replaced our AC unit a few years ago and just replaced our furnace today. We absolutely LOVED our interactions with them each time. Customer service focuse...
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I wish the team at American Air did more than just heating and cooling - I'd hire them for all my needs! They replaced our AC unit a few years ago and just replaced our furnace today. We absolutely LOVED our interactions with them each time. Customer service focused and just all around good people. Jeff was thorough on install and took the time to explain how everything worked once he was done. AND left the work area cleaner than when they arrived! I just can't say enough good things about them. HIGHLY recommend - you WILL NOT be disappointed!!
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By Jared F. on 03/21/20
Highly recommend. We had a new ac installed and everyone was very professional and polite throughout the entire process. Great quality work at a great value. The installers displayed the upmost respect while in our home completing the work.

By Carolyn D. on 03/03/20
My 91 year old mother's furnace went out. American Air quickly came out provided her with options and the cost of a new furnace along with a new air conditioner. We decided her best option was to have both replaced at one time since her current system was 22 year...
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My 91 year old mother's furnace went out. American Air quickly came out provided her with options and the cost of a new furnace along with a new air conditioner. We decided her best option was to have both replaced at one time since her current system was 22 years old. Within a couple of days Jeff and another gentleman came out replaced both quickly and did an outstanding job. Very happy with the service from American Air.
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By Jaime r. on 02/24/20
Highly recommended around this area They did a very good job
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618-251-8585

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Jeff S
30 Years
Rating:
48 total reviews!
American Air Team
Rating:
43 total reviews!
Annie M
Customer Service Rep.
Rating:
(6 total reviews)
Mark S
29 Years
Rating:
(43 total reviews)
Nolan M
Rating:
(8 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period American Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at American Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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