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By Carolyn D. on 03/03/20
My 91 year old mother's furnace went out. American Air quickly came out provided her with options and the cost of a new furnace along with a new air conditioner. We decided her best option was to have both replaced at one time since her current system was 22 year...
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My 91 year old mother's furnace went out. American Air quickly came out provided her with options and the cost of a new furnace along with a new air conditioner. We decided her best option was to have both replaced at one time since her current system was 22 years old. Within a couple of days Jeff and another gentleman came out replaced both quickly and did an outstanding job. Very happy with the service from American Air.
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By Jaime r. on 02/24/20
Highly recommended around this area They did a very good job

By ANNA Y. on 02/23/20
no comment

By Rebecca on 02/03/20
Jeff is a really nice guy and he did a very good job. I will call for him to come back to do the spring & fall maintenance.

By arthur h. on 01/31/20
I filled out the web form for an estimate on Sunday and on the following Friday had two systems installed and working great for a VERY reasonable price!

By Keith R. on 12/27/19
Jeff was excellent at his job and a very clear communicator both during the install and when I called in the middle of the night with the initial emergency.

By Jeff L. on 12/11/19
Their field service technician Kieth L was very helpful. I had to call at 4:00 AM and his return call came back quickly, he came out diagnosed the problem and it was repired within a reasonable amount of time. Signed up to have it regularly serviced as well.

By Joe Y. on 12/02/19
can't say enough of good things about Mark & Jeff, quality work if you want a job well done and fast call American Air You can't beat the quality or Price 5 stars

By Chrissy B. on 10/31/19
no comment

By Chrissy B. on 10/31/19
Our air conditioner and furnace was old. We decided to get a bid for a new air and furnace. American Air was best priced and they converted our electric furnace to gas. We have received 3 power Bill's at half the cost of the old air conditioner. I am excited to see...
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Our air conditioner and furnace was old. We decided to get a bid for a new air and furnace. American Air was best priced and they converted our electric furnace to gas. We have received 3 power Bill's at half the cost of the old air conditioner. I am excited to see what the new furnace bill will be. Very friendly to answer your questions. Very professional at the installation. No mess to clean up. Awesome. They are a contact in my phone and will never leave.
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By Vickie S. on 10/11/19
I purchased a furnace on October 10, 2019 from American Air and both Jeff and his assistant were very professional, personable, and extremely knowledgeable. They kept us informed of their progress, cleaned up their work space, in-serviced us on the workings of our...
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I purchased a furnace on October 10, 2019 from American Air and both Jeff and his assistant were very professional, personable, and extremely knowledgeable. They kept us informed of their progress, cleaned up their work space, in-serviced us on the workings of our new furnace, and asked if we had any questions. Very professional work ethic! My husband and I are VERY satisfied customers and HIGHLY RECOMMEND American Air to anyone who needs a furnace and/or air conditioner, or just needs maintenance or repairs. Vickie V. Solomon, Alton, IL
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By Laurie W. on 07/20/19
They let me borrow a window unit until they could put my new Units in. Great service and I know it was done right with complete professionalism and the process was pretty easy.

By Nancy R. on 07/18/19
We really enjoyed working with Mark and Jeff. It was during some really hot weather and they even loaned us a window unit air conditioner to get us through a few days until they could install our new HVAC system, which we really appreciated. They were very friendl...
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We really enjoyed working with Mark and Jeff. It was during some really hot weather and they even loaned us a window unit air conditioner to get us through a few days until they could install our new HVAC system, which we really appreciated. They were very friendly, dependable, knowledgeable, professional, and customer oriented. I would highly recommend them for any service required.
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By Donald Agney J. on 06/14/19
We are very happy with our new hvac system. Excellent service, communication. Great staff, very friendly and courteous, very knowledgeable and fast working . We would definitely call again if we need service and highly recommend American Air to everyone. Thank you!!

By Ken s. on 05/19/19
Just got a new a/c and heating system from American Air and let me tell you it's like going from a 1970 chevette to a 2019 corvette. The financing was super easy and the install by Jeff was perfect. What I thought was normal operation from my old unit doesn't even ...
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Just got a new a/c and heating system from American Air and let me tell you it's like going from a 1970 chevette to a 2019 corvette. The financing was super easy and the install by Jeff was perfect. What I thought was normal operation from my old unit doesn't even match what my new unit does. It literally blows air clear across the room. People say its not the name brand of the unit it's how its installed. So if you want it done right call these guys. They did a fantastic job.
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By Jack K. on 05/03/19
No Comment

By david g. on 04/26/19
All 3 technicians were well knowledgeable of trade. They took there time and made sure everything was installed right and working properly. I had a a/c unit and furnance installed. When they come in the house they wore booties over there shoes or even took off thei...
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All 3 technicians were well knowledgeable of trade. They took there time and made sure everything was installed right and working properly. I had a a/c unit and furnance installed. When they come in the house they wore booties over there shoes or even took off their shoes. They were friendly and courteous. I would recommend this company to anyone who is looking for a a/c or furnance replacement. They are the best.
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By Zack B. on 04/25/19
These guys are legit. When I noticed my A/C was out I received multiple recommendations for American Air (most notably my grandmother

By Todd S. on 04/15/19
American Air was outstanding. Very professional, courteous, and helpful. Gave me 4 options and a very good price. Install team was one of the best experiences I've had. Took the time to do the job right and make it look very clean and put together. Left my basement...
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American Air was outstanding. Very professional, courteous, and helpful. Gave me 4 options and a very good price. Install team was one of the best experiences I've had. Took the time to do the job right and make it look very clean and put together. Left my basement cleaner than it was before the install. Totally will recommend to others.
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By Keyra S. on 04/07/19
I want to thank American Air for their continued commitment to their customers. We moved & I had 3 days where my asthma was so bad I almost had to go to the ER. Turns out the duct work was filthy & the contractors had been sweeping the dry wall dust into the vents....
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I want to thank American Air for their continued commitment to their customers. We moved & I had 3 days where my asthma was so bad I almost had to go to the ER. Turns out the duct work was filthy & the contractors had been sweeping the dry wall dust into the vents. American Air recommended a duct cleaning service who was able to get out stat, filter recommendations for our unit and air filtration system to help combat future allergens/ potential triggers. The compassion they showed in truly being concerned about my well being was genuine & the prompt attention to my concerns won me over. The professionalism displayed by their office staff and technicians decreased a lot of stress during a very stressful time and made me feel safer allowing someone into my home. I was well informed/ educated about the products I was receiving, the price point and appreciated being walked through the steps on how to set up/establish our new thermostat as well. Not only will I be a lifelong customer but I recommended them to any & everyone. Thank you all for your professionalism & care!
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618-251-8585

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Jeff S
30 Years
Rating:
39 total reviews!
American Air Team
Rating:
36 total reviews!
Annie M
Customer Service Rep.
Rating:
(5 total reviews)
Mark S
29 Years
Rating:
(33 total reviews)
Nolan M
Rating:
(6 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period American Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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