I HAD A PROBLEM WITH SMALL ACID DAMAGE TO MY PIPES OVER A YEARS TIME DUE TO RECENT LOWERING OF WATER USAGE.I DID RESEARCH ON THE WEB AND CONTACTED 4 DIFFERENT WATER COMPANYS.I WAS MOST IMPRESSED WITH AIR WATER QUALITY'S SALES CONSLTANT ROD CHAFEE WHO CAME OUT AND DID AN INSPECTION OF MY PROBLEM.ROD EPLAINED HIS RECOMENDATIONS AND GAVE ME AN ESTIMATE LATER THE SAME DAY.I HAVE MADE SEVERAL TRIPS TO A/W OFFICE IN ELLSWORTH ALLWAYS BEING GREETED BY OFFICE MGR. KRISTY WHO IS VERY SMART AND HELPFULL! AFTER A MONTHS RESEARCH AND DEALING WITH OTHER COMPANIES I CHOSE AW BASED ON THEIR:KNOWLEDGE,QUAITY OF PRODUCT AND THE WAY THEY TREATED ME.I THEN NEGOTIATED WITH JASON,AW'S SALES REP.AND SIGNED CONTRACT THAT DAY. I WAS VERY SATISFIED BUT THE ICEING ON THE CAKE WAS WHEN I MET BILL H. THE TEC WHO INSTALLED MY SYSTEM! BILL DID AN EXCELLENT JOB AND EXPLAINED STEP BY STEP AS I WAS ALLWAYS LOOKING OVER HIS SHOULDER(SORRY BILL).THE QUALITY OF HIS WORK WAS OUTSTANDING AND LOOKS GREAT IN A ROOM OFF MY FINISHED BASEMENT.I TRUST THIS COMPANY AND WILL RECOMEND THEM TO ALL MY FAMILY AND FRIENDS!!!!!!!!! P.S. JUST CHECKED MY PH AND ITS GREAT,SYSTEM WORKING LIKE A CLOCK.
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Bill H was super, , was early and couldn't get him to stop even for coffee. He really took the time to let me know the specifics that owners need to know to contend with issues that may occur with my Radon remediation system He was the consummate professional and very humbly I discovered he was a master plumber. He never said a word about that. How great it was to be a recipient of a small portion of the knowledge he accumulated over 30 years which helped me manage my system more effectively. Also he drew water samples in order to have my water tested, just very through, methodological and communicative simultaneously. Bill H was super
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Scott (from Air & Water Quality of Freeport ME) came to our house on March 30, 2018 for annual service on our water system. He's a real professional! He explained everything he was going to do and made sure that we understood everything. He was quite thorough in checking the system and replaced filters as needed. He was very careful not to track in mud from the outside and cleaned up everything when he finished his work.
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We are extremely pleased with the professional installations and clean up accomplished by Bill H. and Bart S. of the Air and Water Raydon Systems installed in our new home. The quality of the systems and outstanding work accomplished by these technicians was far and above our expectations and their work was equivalent to what I’d expect they’d do even in their own homes. Rod C. was phenomenal in arranging the entire operation especially since all correspondences were done via phone calls, texts and emails due to the fact we were in San Diego CA at the time. All involved are a definite asset to the company and should be commended for their knowledge, expertise and professionalism. Customer care was obviously their primary care and we will recommend Air & Water Quality to ANYONE requiring their services. Thank you for your Superior service.
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Bart and his partner Nick Installed a air radon system in my house, they did an AMAZING job. They had to trudge through some deep snow too. Bart explained everything very well, and even gave some advice regarding my radon water system that was installed prior to my involvement with the home. Would HIGHLY recommend both Bart and Rod the salesman; and Air & Water Quality for their work.
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We've been impressed with Air & Water Quality. They responded promptly to our initial inquiry, showed up when they said they would and were very professional. Bart installed our radon mitigation system. He arrived on time, consulted with me on where the system would go (he had drawings that showed what I'd discussed initially with the company), was extremely courteous and pleasant to work with. When he finished he explained the system to me and showed me where everything was connected and what to do if there were any problems. I'd highly recommend this company
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Gary S. was clear, supportive and creative. We reviewed our specific needs and wishes re: radon mitigation vs. aesthetics. Gary found the least intrusive way to site the components, then proceeded to install the system with a gracious, friendly demeanor - and without displaying any annoyance at my (almost) relentless questions.
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I've been a customer since I purchased my house in 2012. I inherited issues with our water system mostly due to a slow yielding well that we were not aware of at the time we purchased the house. I've had Air & Water at our house many times and have placed many calls to them. Each and every time the entire staff has been extremely patient, courteous and knowledgable. We now have a perfectly working system...for now and will always use A&W with full confidence. They are far superior to any of their Maine competitors.
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Great job! Rod very accommodating in his assessment and was prompt as scheduled. Bart was professional and very helpful. Installation was done quickly and area was left spotless. The system was explained in detail. We had a problem right after the installation, not caused by Bart, but he came right back to make sure we were comfortable with everything. James from DEP arrived the morning after the installation and was very pleased with the installation and air quality readings. Phil from A.C. Electric was very pleasant and professional . The whole process was a bright spot in this whole fuel spill accident. I would highly recommend Air and Water Quality Inc. to anyone who needs their services. I'd have been proud to have any of these people my employ were I still in business.
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Bill H. was very professional, thorough, and installed our water softening system, as well as our reverse osmosis water purifier. He was also instrumental in troubleshooting and installing our radon mitigation system successfully in our previous home. We have been very pleased by the service from Bill H. and the Air & Water Quality company!
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