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By Larry H. on 09/14/19
Thomas always does an excellent job. I had crazy noise coming from the heat pump on a 95 degree day. Thomas did a thorough examination inside and outside, checking the A/C unit and the pump. The unit has been working quietly ever since.

By Zainul R. on 09/10/19
No comment

By Starr G. on 09/10/19
John is the closest thing to having a Father who is a plumber. He is knowledgeable, honest, wise and diligent. He also has a good sense of humor!

By Pat D. on 09/05/19
I am very impressed with the professionalism and courtesy of all the technicians who have come into our home. I would especially like to commend Thomas B. on his excellent skills and communication skills. Teresa was a gem in helping us work out a tricky warranty ...
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I am very impressed with the professionalism and courtesy of all the technicians who have come into our home. I would especially like to commend Thomas B. on his excellent skills and communication skills. Teresa was a gem in helping us work out a tricky warranty issue. Thank you to all your wonderful staff.
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By Pat D. on 09/04/19
We had an issue with a faulty factory part. Air Plumbing and Heating Solutions came to our aid and negotiated with the manufacturer and had it all fixed in a week. The technician (Thomas) was totally competent and professional and a pleasure to work with. I wou...
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We had an issue with a faulty factory part. Air Plumbing and Heating Solutions came to our aid and negotiated with the manufacturer and had it all fixed in a week. The technician (Thomas) was totally competent and professional and a pleasure to work with. I would highly recommend this ethical and proficient company.
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By Diane H. on 08/31/19
There was nothing to diagnose or give options on. I asked for a new garbage disposal to replace the ancient broken one and that's what I got. Simple and professional, exactly what I needed.

By Mary S. on 08/31/19
Air Plumbing Solutions has always provided wonderful service and reasonable prices. I have been with them for 10 years and they have been consistent in their outstanding service from their office personnel to their technicians.

By Diane H. on 08/30/19
I have used this company twice now, for air conditioning repair and to replace a garbage disposal. Price is average, but work and customer service is above average. The repairs are spot on the first time, employees are knowledgeable and friendly. They leave it clea...
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I have used this company twice now, for air conditioning repair and to replace a garbage disposal. Price is average, but work and customer service is above average. The repairs are spot on the first time, employees are knowledgeable and friendly. They leave it cleaner than it was before too!
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By Mary S. on 08/30/19
Jay, tech at Air Plumbing Solutions, replaced the arm in my shower, which had broken off at the wall. He worked quickly and efficiently. He also repaired a leak in my toilet. He was extremely knowledgeable and courteous. Their pricing is reasonable and they res...
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Jay, tech at Air Plumbing Solutions, replaced the arm in my shower, which had broken off at the wall. He worked quickly and efficiently. He also repaired a leak in my toilet. He was extremely knowledgeable and courteous. Their pricing is reasonable and they respond quickly when you call. I have used them many times in the past and will continue to do so.
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By Brian F. on 08/29/19
Very great experience form sales to office to installation. Felt I got value and was valued.

By Wayne C. on 08/28/19
Tom is great! He is informative and knowledgeable. Very friendly. I trust his opinion and feel very comfortable putting my home HVAC in his hands.

By Shireen G. on 08/27/19
John did a quick efficient job of replacing my ancient sump pump. Thank you!

By Tony L. on 08/21/19
Excellent customer service

By Allison M. on 08/21/19
We just moved to a new house and took our maintenance/service agreement with us! Jay has worked with us at both our old house and our new house, he is always kind and considerate of our home and our time. He’s personable, super knowledgeable and always honest abo...
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We just moved to a new house and took our maintenance/service agreement with us! Jay has worked with us at both our old house and our new house, he is always kind and considerate of our home and our time. He’s personable, super knowledgeable and always honest about the scope of work. They come with a book with every possible issue listed and an exact price, so you know they’re not trying to get one over on you with cost. The office staff is always great and helpful and I couldn’t recommend Air Plumbing and Heating (specifically Jay!) any more! Truly wonderful to do business with!
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By Lisa H. on 08/09/19
We couldn’t be happier with our experience with Air, Plumbing and Heating Solutions. Fortunately, we haven’t had to call them more than a few times. However, when we do they easy to deal with on the phone. courteous and thorough when assessing the problem and f...
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We couldn’t be happier with our experience with Air, Plumbing and Heating Solutions. Fortunately, we haven’t had to call them more than a few times. However, when we do they easy to deal with on the phone. courteous and thorough when assessing the problem and fixed our AC in less than a half and hour!
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By Lisa H. on 08/09/19
Fast and efficient! We called, Bobby came and we were back up and cooling down in less than 25 minutes.

By Carol S. on 08/08/19
No Comment

By Marianna S. on 06/19/19
Great customer service from the person answering the phone call to the technician. Our technician was very knowledgeable and very courteous. He took the time to talk to us and explain things

By Linda C. on 06/10/19
On Memorial Day, the utility sinks in my elderly mother-in-law's home overflowed onto the floor. Matt from Air Plumbing and Heating Solutions came very quickly to address the problem. He was friendly and professional and efficiently solved the problem by snaking ou...
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On Memorial Day, the utility sinks in my elderly mother-in-law's home overflowed onto the floor. Matt from Air Plumbing and Heating Solutions came very quickly to address the problem. He was friendly and professional and efficiently solved the problem by snaking out clogged pipes that had caused the back up. He left the work site in clean order and was courteous and helpful. I would highly recommend this company based on our experience with "Matt K." We deeply appreciated the prompt response and his knowledgeable approach to correcting the problem.
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By Dan B. on 05/29/19
Prompt and on time service. Knowledgeable technicians.
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Select any employee to see all their reviews.

Chris L
Rating:
98 total reviews!
Tom B
Rating:
70 total reviews!
Bobby B
Customer Service Rep.
6 Years
Rating:
(112 total reviews)
Carl K
Customer Service Rep.
37 Years
Rating:
(64 total reviews)
Jay E
Rating:
(43 total reviews)
CJ S
Rating:
(27 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Air Plumbing & Heating Solutions has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Air Plumbing & Heating Solutions. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
410-356-4016
Carl K has a 5-Star average rating and a total of 64 total reviews
64 total reviews
I enjoy solving problems in the field and training the up and coming next generation of technicians. My favorite hobby is relaxing in my garage tinkering with my mustang.
By Scott F. on 10/04/18
Always a pleasure to deal with. Thanks !

By Scott F. on 10/03/18
My aging parents' furnace had been damaged by flooding during the summer, unbeknownst to them. Carl K came out promptly, diagnosed problem quickly and repaired it quickly. He gave me an accurate estimate and kept me informed. He even gave me extras for free. I am s...
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My aging parents' furnace had been damaged by flooding during the summer, unbeknownst to them. Carl K came out promptly, diagnosed problem quickly and repaired it quickly. He gave me an accurate estimate and kept me informed. He even gave me extras for free. I am so grateful for his service and cannot recommend him more highly. God bless this good man.
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By Jay M. on 08/20/18
The man who provided the AC service diagnosed an unrelated problem for me.

By Lori Q. on 08/10/18
I have been using this company for many years . It is a good group. Carl was here last and was very nice and solved the problem.

By Steve S. on 07/20/18
Carl the tech from air solutions plumbing and heating was on time, efficient, neat and clearly explained what service was performed.

By Robert N. on 07/14/18
Carl K. was just a super professional and really knowledgeable. He was able to quickly identify the A/C problem and recommend the correct fix.

By Robert N. on 07/12/18
Carl K. was absolutely professional and extremely knowledgeable in fixing my A/C problem. He diagnosed and explained the problem quickly and installed the fix appropriately. He also helped me with an issue on a prior service call on my other A/C unit and was extr...
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Carl K. was absolutely professional and extremely knowledgeable in fixing my A/C problem. He diagnosed and explained the problem quickly and installed the fix appropriately. He also helped me with an issue on a prior service call on my other A/C unit and was extremely helpful in getting that unit up and running again. Couldn't ask for better service! Rob N
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By Moshe S. on 07/02/18
Carl came and doggedly searched until he had pinpointed the place of the leak, and he wasn't leaving until he found it. Dedication to the job, and also keeping me informed of what was happening as he went, Carl gave me a very good experience and I hope I can see hi...
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Carl came and doggedly searched until he had pinpointed the place of the leak, and he wasn't leaving until he found it. Dedication to the job, and also keeping me informed of what was happening as he went, Carl gave me a very good experience and I hope I can see him again in the future if I need service.
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By Jerry C. on 06/11/18
(no comment)

By Justin I. on 10/23/17
Very courteous

By Marla L. on 10/16/17
I LOVE Air, Plumbing and Heating! Everyone there has been the best! Carl is my favorite guy, but really all of them are fantastic, even the amazingly sweet office staff.

By Mike R. on 10/11/17
Karl K. was the lead technician, and did an exceptional job of diagnosing my problems, recommending solutions and balancing the ductwork to improve the distribution. I'm putting them on speed dial!

By Lynn M. on 09/14/17
Service personnel were wonderful. Necessary work preformed quickly and no mess left behind. The bill was almost $200.00 above phone estimate which came as a unwelcome surprise. But I believe we should be ready for winter now! .

By Ronn C. on 09/12/17

By Lynn M. on 09/07/17
Service personnel arrived on time, were efficient, clean and knew there job.

By Debbie N. on 06/20/17
Arranged both AC routine maintenance and Plumbing maintenance on same date. Both techs were on time, pleasant and knowledgeable. Provided some helpful hints as this is a new home that we just moved into and were not so familiar with the appliances and what would be...
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Arranged both AC routine maintenance and Plumbing maintenance on same date. Both techs were on time, pleasant and knowledgeable. Provided some helpful hints as this is a new home that we just moved into and were not so familiar with the appliances and what would be the best and efficient way to maintain them. I work for a company that refers customers to use Air Plumbing & Heating Solutions and so this was a great experience to help promote their service. Very satisfied and would highly recommend their services. Chip & Debbie N. Westminster, Md.
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By Joe S. on 06/16/17
Air Plumbing & Heating Solutions team replaced our 28 year old 2 zone HVAC system with two Lennox systems (one with oil burner). I challenged Alan to submit a competitive offer for me for bid to compare with a bid I got from a COSTCO Lennox vendor (I love COSTCO)....
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Air Plumbing & Heating Solutions team replaced our 28 year old 2 zone HVAC system with two Lennox systems (one with oil burner). I challenged Alan to submit a competitive offer for me for bid to compare with a bid I got from a COSTCO Lennox vendor (I love COSTCO). Alan's team have been servicing my units for over 10 years and was very familiar with my system, but he still came out and did a thorough review and assessment to come up with the best options and value for the money Lennox system (the other vendor also did this and both proposals offered the same set of options to choose from). I'm very efficiency minded and wanted a system that would be reliable and last a long time at a fair price and Air Plumbing & Heating came through with a solid bid that save me $ over the best COSTCO bid. The Lennox system should use less than half the electricity compared to the old system. My impression is that Lennox systems are at the high quality end which you may pay more for up front, but in the long run should be well worth it with the warranty. Installation of the new 2 zone system took 2 days and was done in a clean, friendly, and honest manner by the installation team. They were on time, tidy and did comprehensive review of the new system before leaving. The most honest thing I could say is that Yes I would recommend Air Plumbing & Heating to any of my friends or neighbors looking for quality HVAC related services or products. Joe S
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By bruce l. on 03/07/17
Impressed by the diligence in solving a difficult puzzle.

By bruce l. on 03/07/17
Very clean, caring and helpful

By jeanne p. on 02/17/17
We have always had great service from Air Plumbing and Heating!!
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