ReviewBuzz: Helping Good People Get Noticed

AirNow Services | 1622 Sawdust rd. suite a-5 | the woodlands, TX 77380

52 Reviews

24 Reviews

22 Reviews

9 Reviews

8 Reviews

6 Reviews
1 Review

49 Reviews

* Total number of reviews and star-ratings are based on data collected during the time period AirNow Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

By Ray D. on 06/24/19

Had a complete new system inside and out and new duct work installed last week. Wan and Luis did a great job on the installation. Very neat, courteous and attentive to details. Mr Charles then returned several days later and inspected the work and made sure we got...
(View More)

By Gary H. on 06/16/19

great service can`t be beat in the conroe area

By Brad S. on 05/24/19

I have used AirNow services twice now (both times happened to be on a Sunday) and couldn’t be happier with my experience. It is a such a relief to find a service that is reliable, sincere, timely, honest and professional. While others where it is all about the money, their genuine approach makes you confident and at ease with your decision for your service needs. Have piece of mind knowing that I have used and found a business that I will use for future needs.
(View Less)

By Lyle E. on 03/25/19

Excellent service; professional, not pushy. Prices are fair. With my first call they arrived within one hour. Erik did not have the part that he needed. He called a fellow employee and he arrived with the part in less than 30 mins. LOVE these people. Want to ...
(View More)

By Chip M. on 12/30/18

Great customer service and quick response. Just what you want in your AC company.

By richard k. on 12/23/18

AirNow provided superior high quality professional services which far exceeded their peers in the industry. First, Charles very professionally discussed assessed and designed two new systems for us while clearly explaining the price & options, the installation logistics and timing, as well as the quality control plan. Wow this was fantastic, and even better was when Austin and Robert arrived and implemented the installation just as Charles described. They went over and above to keep the house clean as they demoed the old equipment and deployed the new. They were always happy to explain what they were doing and were always quality and customer focused. Charles later followed up with a QC and fine tuning visit. FANTASTIC Job implemented with integrity so hard to find these days
(View Less)

By richard k. on 12/20/18

AirNow provided superior high quality professional services which far exceeded their peers in the industry. First, ******* very professionally discussed assessed and designed two new systems for us while clearly explaining the price & options, the installation logistics and timing, as well as the quality control plan. Wow this was fantastic, and even better was when ****** and ****** arrived and implemented the installation just as ******* described. They went over and above to keep the house clean as they demoed the old equipment and deployed the new. They were always happy to explain what they were doing and were always quality and customer focused. ******* later followed up with a QC and fine tuning visit. FANTASTIC Job implemented with integrity so hard to find these days
(View Less)

By Erin M. on 12/11/18

Timely and always fair. Would recommend to everyone. Customer service is impeccable.

By Erin M. on 12/11/18

(no comment)

By Jane E. on 12/11/18

Timely and always fair. Would recommend to everyone. Customer service is impeccable.

By Larry M. on 12/06/18

The serviceman, Charles responded in just an hour. He was very professional and completed the work in 45 mins. I would highly recommend Air Now Services to all my friends and neighbors.

By Chris M. on 12/04/18

AirNow Services is an amazing AC/heating company! They have installed two amazing carrier systems in my house which has dropped my electricity bill drastically. The employees are very knowledgeable and extremely professional. I would recommend air now services to a...
(View More)

By Chris M. on 12/04/18

By Linda M. on 12/04/18

Always there when I need the help. Great service!!

By Lance M. on 12/04/18

They show up on time. Charlie's and his employees do great work! Competitive pricing. If anything goes wrong or you need some quick help with a problem they are always there for you.

By Kyle M. on 12/04/18

They show up on time. Charlie's and his employees do great work! Competitive pricing. If anything goes wrong or you need some quick help with a problem they are always there for you.

By Cintia N. on 10/25/18

Perfect service! I appreciate your support and professional service from the first day that I contacted you!!! Very friendly staff

By Ryan M. on 09/30/18

I highly recommend AirNow Services. My first experience was in early June 2018 at 11pm when Charles actually answered the phone when I called about an issue! Fast forward to August 2018 and a system replacement was required. The old one had had enough and most of it was original to the house (1995, 23yo) anyway. New system was installed (Carrier VS19) and it's is amazing! The install team was very professional; arrived as scheduled, explained everything they would be doing, laid protective pads on floor, installed the system, cleaned flooring and gave tutorial. They even gave minor updates along the way. Additionally, Charles came over a few weeks later to do a QC check on the system and walk me thru any questions I may have. I am pretty sure that is not the norm these days. Usually it's get your money as fast as possible and you better hope for the best. They are always thorough, they stand behind everything they do and are excellent at Customer Service. FYI - They even go as far as registering your new system with Carrier themselves to enhance the factory warranty to 10 years. Though something very simple, that is typically left to the consumer and it is easily missed, costing you 5 years on the equipment warranty. Again I highly recommend AirNow Services and will be utilizing them in the future, if ever required!
(View Less)

By Chris P. on 09/29/18

Very professional on phone and in the home. Work was reasonably priced and fast. They replaced a supply plenum and drip pan.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

Select any employee to see all their reviews.

Ian s

Rating:

20 total reviews!

Erik A

Rating:

8 total reviews!

Charles S

Customer Service Rep.
35 Years

Rating:

(88 total reviews)

Tracy F

Customer Service Rep.
20 Years

Rating:

(78 total reviews)

1. Choose a Service Pro

Charles S.
Erik A.
Ian s.
Tracy F.

Customer service is always a top priority at AirNow Services. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

By Gary H. on 06/16/19

great service can`t be beat in the conroe area

By Lyle E. on 03/25/19

By Chris M. on 12/04/18

By Cintia N. on 10/25/18

Perfect service! I appreciate your support and professional service from the first day that I contacted you!!! Very friendly staff

By Chris P. on 09/29/18

Very professional on phone and in the home. Work was reasonably priced and fast. They replaced a supply plenum and drip pan.

By Al W. on 07/05/18

Very satisfied with the team at AirNow. They are now my go to folks for HVAC services. They replaced my upstairs AC units (both outside compressor and inside coil). The installation team of Edgar and Eduardo were very professional, courteous, and considerate of our home. They put down floor protecting clothes before any installation work. They worked hard, explained what they would be doing and gave an estimate of how long the installation process would take and answered all questions. The Installation Manager, Mike, came by during the install for a spot inspection. Charlie, the overall Manager, who also came out for the initial call was very professional and provided his expert opinion on the opinions available without trying to upsell. After the install he came back a few days later to make sure every thing was done properly and no minor leaks had developed. The QC was a very thorough process. The front office lady, Tracy, was very professional throughout the scheduling process. On the day of the install, she called to let us know the installation team was on the way and to ensure it was still a good time for the install. I would and have since recommended AirNow to friends.
(View Less)

By Maria S. on 06/07/18

This company is great. Eric is friendly, professional, and trustworthy. I know I can trust what he tells me! He replaced one of our two ACs, and when the other one recently stopped working, he was right there and replaced an inexpensive part to get it working. Grea...
(View More)

By Mariella L. on 06/06/18

was the technician courteous and help us with our problem and explain everything to us in a way we understood. He let us make our decisions after he gave us a very good explanation of the pro and cons. We are very happy with the service we got . I will call them again for sure

By Jerald N. on 06/06/18

Excellent communication and attention to detail. Erik arrived on time, was very professional and resolved my issue quickly. Tracy was phenomenal as well with tracking down warranty info to ensure my repairs would be covered by the manufacturer...great job and great...
(View More)

By Cathi W. on 11/16/17

I used AirVow Services in the Woodlands for the inspection of a house that I was going to buy.I was extremely happy with the customer service making an appointment was easy and the technician was very acknowledge and extremely pleasant. I will definitely use them a...
(View More)

By Brad T. on 08/26/17

Issues with A/C upon returning to town after a short trip. Sunday night A/c was not working as it should. Called and Erica came out to check on the system. It was frozen due to an apparent leak in the A coil. We turned the system off so it could thaw and she returned the following day to confirm that the A coil was the issue. It was and an order was placed for a replacement part. She tried checked to see if it was still under warranty, unfortunately it was not. She added sufficient coolant to the unit so it would hopefully function until the replacement could be installed at the end of the week. That worked and by Friday we had the system repaired and all is good again with our A/C system.
(View Less)

By Salvador I. on 08/02/17

I am an old customer of AirNow Services...in my last service, friday 28 of july, Eric was great and kind, explaining the problem and procedure to solve it...my A/C is working fine!... ...congrats to management and the whole team...txs...Salvador Infante

By Brad K. on 06/22/17

I called in the afternoon to schedule a service call to validate concerns arising from a home inspection on a home I am selling. I spoke with Tracy who was exceedingly nice and very helpful. When she told me the earliest appointment available was the following day, I simply responded with I was home today, and before I could continue to offer an alternative, she fit me in for a same day appointment. The experience only got better from there, as Eric arrived at my house in around an hour after the phone call. He was extremely friendly and helpful, and after his inspection he did a thorough job of explaining his findings. In my case, there were no needed repairs, but I happily paid the trip charge because they exceeded my expectations in every way. It was a great first impression and I will certainly call on AirNow again for my HVAC needs.
(View Less)

By Kate D. on 06/08/17

Very happy with Airnow Services. Our new AC units work great. They always arrive when expected and give a courtesy call to let us know they are on their way. The team was respectful of our home and family. I noticed a positive attitude from each of the employees.

By Carla F. on 06/06/17

AirNow Services, Inc. replaced our heating and cooling system in a very professional manner. We were quite satisfied with their work starting with the evaluation of the existing equipment and recommendations by Erika. Since it was a weekend with no A/C, they delivered and installed two mobile cooling units which were much appreciated (good customer service). The system installation team of Juan and Eduardo, were excellent, working quickly and efficiently to complete the project. They gave helpful answers to any questions. I would recommend using AirNow Services.
(View Less)

By Teresa N. on 03/28/17

From the moment I talked to Tracy on the phone, I knew that I had made the right choice for my service call. She was able to get the service technician Eric out to my house within a couple of hours. He was able to determine what had happened with my air conditioning, explained the problem to me, then went in search of the root cause of its failure. Throughout the entire process he explained what he was finding and what that implied. He was on the phone with the manufacturer of the other brand product that was installed, checking to verify warranty status, part numbers, and other information that they were able to provide. Ultimately he provided me with my options and his recommendations. When I decided to replace the unit with Carrier, he started immediately checking to see if what I needed was in stock. He also arranged for the installation crew, Kenny and Ian, to come over as soon as they finished the project they were working on. They were all very courteous and professional throughout the entire process. I definitely was pleased and would not hesitate to call AirNow Services for any future needs.
(View Less)

By Alton L. on 02/20/17

Eric came out to give a second opinion on our A/C unit. Another company performing semi-annual maintenance on our unit had told us that our coils had a leak and needed to be replaced along with a few other issues. Being it is a new house I sought a second opinion. Eric thoroughly checked the system and explained what he was looking for and why during the entire process. He found that there were no problems with our system. I really appreciate his professionalism and education about my system during his visit. Needless to say I am now an AirNow services customer and will use them from this point on.
(View Less)

By Kevin D. on 01/05/17

To be honest, the fix was expensive, but worth every penny. Great job!

By Emily T. on 10/28/16

I continue to be impressed with the care and professionalism the Air Now team provides. I will continue to recommend them to family and friends. It's not often in this day and age that you find such and upstanding company. Thank you.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

Select any employee to see all their reviews.

1. Choose a Service Pro

Charles S.

Erik A.

Ian s.

Tracy F.

RATE service by rolling over the stars:

Secure Email Notification