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By Cintia N. on 10/25/18
Perfect service! I appreciate your support and professional service from the first day that I contacted you!!! Very friendly staff

By Ryan M. on 09/30/18
I highly recommend AirNow Services. My first experience was in early June 2018 at 11pm when Charles actually answered the phone when I called about an issue! Fast forward to August 2018 and a system replacement was required. The old one had had enough and most o...
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I highly recommend AirNow Services. My first experience was in early June 2018 at 11pm when Charles actually answered the phone when I called about an issue! Fast forward to August 2018 and a system replacement was required. The old one had had enough and most of it was original to the house (1995, 23yo) anyway. New system was installed (Carrier VS19) and it's is amazing! The install team was very professional; arrived as scheduled, explained everything they would be doing, laid protective pads on floor, installed the system, cleaned flooring and gave tutorial. They even gave minor updates along the way. Additionally, Charles came over a few weeks later to do a QC check on the system and walk me thru any questions I may have. I am pretty sure that is not the norm these days. Usually it's get your money as fast as possible and you better hope for the best. They are always thorough, they stand behind everything they do and are excellent at Customer Service. FYI - They even go as far as registering your new system with Carrier themselves to enhance the factory warranty to 10 years. Though something very simple, that is typically left to the consumer and it is easily missed, costing you 5 years on the equipment warranty. Again I highly recommend AirNow Services and will be utilizing them in the future, if ever required!
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By Chris P. on 09/29/18
Very professional on phone and in the home. Work was reasonably priced and fast. They replaced a supply plenum and drip pan.

By Shari A. on 08/20/18
Excellent service and very professional!

By Al W. on 07/05/18
Very satisfied with the team at AirNow. They are now my go to folks for HVAC services. They replaced my upstairs AC units (both outside compressor and inside coil). The installation team of Edgar and Eduardo were very professional, courteous, and considerate of ...
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Very satisfied with the team at AirNow. They are now my go to folks for HVAC services. They replaced my upstairs AC units (both outside compressor and inside coil). The installation team of Edgar and Eduardo were very professional, courteous, and considerate of our home. They put down floor protecting clothes before any installation work. They worked hard, explained what they would be doing and gave an estimate of how long the installation process would take and answered all questions. The Installation Manager, Mike, came by during the install for a spot inspection. Charlie, the overall Manager, who also came out for the initial call was very professional and provided his expert opinion on the opinions available without trying to upsell. After the install he came back a few days later to make sure every thing was done properly and no minor leaks had developed. The QC was a very thorough process. The front office lady, Tracy, was very professional throughout the scheduling process. On the day of the install, she called to let us know the installation team was on the way and to ensure it was still a good time for the install. I would and have since recommended AirNow to friends.
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By Lorrie L. on 06/30/18
Such honest people! Gave great service! Would recommend them to anyone!

By Maria S. on 06/07/18
This company is great. Eric is friendly, professional, and trustworthy. I know I can trust what he tells me! He replaced one of our two ACs, and when the other one recently stopped working, he was right there and replaced an inexpensive part to get it working. Grea...
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This company is great. Eric is friendly, professional, and trustworthy. I know I can trust what he tells me! He replaced one of our two ACs, and when the other one recently stopped working, he was right there and replaced an inexpensive part to get it working. Great job and very honest.
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By Mariella L. on 06/06/18
was the technician courteous and help us with our problem and explain everything to us in a way we understood. He let us make our decisions after he gave us a very good explanation of the pro and cons. We are very happy with the service we got . I will call them again for sure

By Jerald N. on 06/06/18
Excellent communication and attention to detail. Erik arrived on time, was very professional and resolved my issue quickly. Tracy was phenomenal as well with tracking down warranty info to ensure my repairs would be covered by the manufacturer...great job and great...
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Excellent communication and attention to detail. Erik arrived on time, was very professional and resolved my issue quickly. Tracy was phenomenal as well with tracking down warranty info to ensure my repairs would be covered by the manufacturer...great job and great experience all around!
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By Stan D. on 03/07/18
Sunday Morning we woke up to a very warm upstairs. I tried my regular AC guy and left 2 VM with no response for roughly 2 hours so I figured they were closed on Sundays. I looked at several reviews about AirNow and they appeared to be a responsive and reputable c...
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Sunday Morning we woke up to a very warm upstairs. I tried my regular AC guy and left 2 VM with no response for roughly 2 hours so I figured they were closed on Sundays. I looked at several reviews about AirNow and they appeared to be a responsive and reputable company. I called and Charles answered the phone, asked me a few questions and said he would be there around 4:00. Sure enough he was and diagnosed that one of my fan motors was the problem. He didn't have one in his van so he drove back to the shop to get one and returned with the new motor. Within 20 minutes we had our AC back up and running. Charle was very knowledgable and explained several thing about the AC that I didn't know. AirNow will be our go to when we have any other problems.
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By Cathi W. on 11/16/17
I used AirVow Services in the Woodlands for the inspection of a house that I was going to buy.I was extremely happy with the customer service making an appointment was easy and the technician was very acknowledge and extremely pleasant. I will definitely use them a...
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I used AirVow Services in the Woodlands for the inspection of a house that I was going to buy.I was extremely happy with the customer service making an appointment was easy and the technician was very acknowledge and extremely pleasant. I will definitely use them again. Higher recommend.
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By Chris M. on 09/18/17
Eric came out found the problem and repaired it the same afternoon an was able to get us warranty on the parts

By David M. on 09/06/17
Eric M did an excellent job repairing my Carrier Infinity AC unit. Eric took the time to explain to me everything he did to diagnose and fix my AC unit. I am extremely pleased with my decision to switch to AirNow Services.

By Brad T. on 08/26/17
Issues with A/C upon returning to town after a short trip. Sunday night A/c was not working as it should. Called and Erica came out to check on the system. It was frozen due to an apparent leak in the A coil. We turned the system off so it could thaw and she return...
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Issues with A/C upon returning to town after a short trip. Sunday night A/c was not working as it should. Called and Erica came out to check on the system. It was frozen due to an apparent leak in the A coil. We turned the system off so it could thaw and she returned the following day to confirm that the A coil was the issue. It was and an order was placed for a replacement part. She tried checked to see if it was still under warranty, unfortunately it was not. She added sufficient coolant to the unit so it would hopefully function until the replacement could be installed at the end of the week. That worked and by Friday we had the system repaired and all is good again with our A/C system.
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By Barbara L. on 08/17/17
Eric M. was great to deal with. He returned my call in a timely manner and was able to quickly schedule an appointment. He installed a Reme **** air purifier quickly and efficiently. He was friendly and pleasant.

By Salvador I. on 08/02/17
I am an old customer of AirNow Services...in my last service, friday 28 of july, Eric was great and kind, explaining the problem and procedure to solve it...my A/C is working fine!... ...congrats to management and the whole team...txs...Salvador Infante

By Daniel o. on 08/01/17

By Robert B. on 07/05/17
Service was exceptional. Charles S was very helpful and attentive and he has earned our business and future business for many more years to come. This company went above and beyond to meet our needs.

By Michael M. on 06/30/17
Great Service with reasonable pricing

By Brad K. on 06/22/17
I called in the afternoon to schedule a service call to validate concerns arising from a home inspection on a home I am selling. I spoke with Tracy who was exceedingly nice and very helpful. When she told me the earliest appointment available was the following day,...
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I called in the afternoon to schedule a service call to validate concerns arising from a home inspection on a home I am selling. I spoke with Tracy who was exceedingly nice and very helpful. When she told me the earliest appointment available was the following day, I simply responded with I was home today, and before I could continue to offer an alternative, she fit me in for a same day appointment. The experience only got better from there, as Eric arrived at my house in around an hour after the phone call. He was extremely friendly and helpful, and after his inspection he did a thorough job of explaining his findings. In my case, there were no needed repairs, but I happily paid the trip charge because they exceeded my expectations in every way. It was a great first impression and I will certainly call on AirNow again for my HVAC needs.
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281-991-9992

Select any employee to see all their reviews.

Ian s
Rating:
16 total reviews!
Erik A
Rating:
4 total reviews!
Charles S
Customer Service Rep.
35 Years
Rating:
(75 total reviews)
Tracy F
Customer Service Rep.
20 Years
Rating:
(74 total reviews)
Austin C
Rating:Just Launched
Robert S
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period AirNow Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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