Had the occasion to have Paul, your technician, service my air condition this afternoon. He was knowledgeable, polite and couteous. He efficiently cleaned filters and serviced the outdoor unit. He is a professional and a credit to your company. I recommend Air Express for HVAC service.
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I was very pleased with the service I received from Kyle who did my annual service on my A/C. He was professional, knowledgeable, and polite. I had several questions and Kyle was able to respond to all of them. I also appreciate Air Expert with a reminder call the day before your appointment and from Kyle the day of to advise you approximately when he would be arriving.
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Two men came and worked as a team, they were here a long time. They changed filters in two AC units, one on main floor and one in upstairs attic. They also checked lines outside (they said.) My complaint is that they left my upstairs AC on high and I didn't know it until bed time (brrrr), even though I asked them if they shut off lights, etc, behind them. They also left an opened, partially full gallon of anti-freeze on my furniture upstairs. These things were bothersome to me since they had two people and plenty of time to leave my house the way they found it.
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