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520-318-1687
By Melissa B. on 03/03/21
My heat went out right after it snowed this winter and they were quick to action. My dog and I were well taken care of and I was able to finance a new ac/heat unit. They were patient and didn't disturb me while working from home. Professional through and through.

By rudy f. on 11/24/20
air excellence provides outstanding service.

By rudy f. on 11/22/20
rick does a great job servicing our a/c unit. he lets me know what he is checking . thanks rick.

By Ken W. on 11/17/20
no comment

By Vanesa G. on 11/17/20
Our ac unit gave out and had to be replaced. The team at Air Excellence did an amazing job at getting the unit replaced and up and running in a timely manner.

By Terry Z. on 11/17/20
no comment

By Sarah W. on 09/17/20
Our air conditioner was not working well and my house got up to 90 degrees before I even noticed it ‍️ I called Air Excellence and talked to Amy and they were able to get a tech out the next day to take a look at it. I got the bad news that it was time for a ne...
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Our air conditioner was not working well and my house got up to 90 degrees before I even noticed it ‍️ I called Air Excellence and talked to Amy and they were able to get a tech out the next day to take a look at it. I got the bad news that it was time for a new unit which I was expecting as it was 15 years old. The Air Excellence team was amazing at explaining all the options and what to expect with the install process. The technicians that came out were knowledgeable and professional. We will be using Air Excellence for all of our maintenance and needs going forward.
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By Marty & Angie G. on 07/27/20
Sorry I didn’t get this to you sooner. We had a family emergency (our daughter was diagnosed with breast cancer). To be sure, it’s no fun to be stranded in Tucson, Az, in the summer when the temperature is in triple digits and the air conditioner quits working....
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Sorry I didn’t get this to you sooner. We had a family emergency (our daughter was diagnosed with breast cancer). To be sure, it’s no fun to be stranded in Tucson, Az, in the summer when the temperature is in triple digits and the air conditioner quits working. Not to mention I have underlying conditions (lung issues). Ah, to the rescue, Air Excellence on the scene. Not to worry, Alex is here. He was courteous, dressed neat and ready to help. The end result was that the air conditioner would cost a lot to fix. It needed a new compressor and a coil. There was no guarantee that it wouldn’t break down again and it was going to take about two weeks to get the coil. We couldn’t wait that long during this heat. We ordered a new air conditioner. It was installed on 7/07/20 and Alex did a great job in following up! Hats off to a good man. Don’t let this one slip away from you. I also want to thank Amy and her office staff for taking a personal interest. Great job! I would recommend your company to anyone. Many thanks, Marty & Angie.
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By Juan A. on 07/01/20
Excellent service, quality, at a reasonable price.

By Juan A. on 06/30/20
"no comment"

By Art E. on 06/30/20
"no comment"

By Stephanie on 09/04/19
Our AC went out over the weekend during the hottest time of the year. With 2 kids and 3 pets, we knew we had to get this fixed fast. Air Excellence dispatched their on-call technician within 10 minutes of my call. The technician was polite, honest and knowledgeable...
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Our AC went out over the weekend during the hottest time of the year. With 2 kids and 3 pets, we knew we had to get this fixed fast. Air Excellence dispatched their on-call technician within 10 minutes of my call. The technician was polite, honest and knowledgeable, and most importantly was able to diagnose the problem and get it fixed in under an hour. Thank you, we now know who to call when this happens again! We will also be referring family and friends!
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By Customer on 09/03/19
Consumer BEWARE!! Air Excellence marks up the cost of the capacitors by as much as 10 times the open market cost. They charged us $153.04 (not including labor or trip charge) for an A/C capacitor that can be bought on the open market for about $10. Though our A/C...
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Consumer BEWARE!! Air Excellence marks up the cost of the capacitors by as much as 10 times the open market cost. They charged us $153.04 (not including labor or trip charge) for an A/C capacitor that can be bought on the open market for about $10. Though our A/C unit is under a manufacturer warranty for parts, which means the manufacturer should cover the $153.04 we paid for the part (not including labor or trip charge), Air Excellence would charge us a trip charge to return the malfunctioning capacitor to the manufacturer. Which they stated would cost the same as the cost of the part itself, $153.04. Oh, and by the way, their office representative we talked with stated they had 3 parts on her desk to return to the same place. Is this ethical, charging each client a trip charge of $153.04 to return the parts? What a profit margin! I'd be willing to bet capacitor replacements is their biggest money maker. In addition, the technician they sent was working on the a/c unit while it was still powered-on and running which caused him to zap himself twice while trying to attach the new capacitor to the a/c unit. Also, he wasn't aware that Arizona requires all home A/C systems to have locks on the refrigerant valves to prevent theft of the refrigerant. Needless to say, he did not have any of the keys to unlock the valves and check our refrigerant pressure. You have now been warned about Air Excellence's business practices. Go elsewhere or be prepared to be taken to the cleaners. Good luck with your choices.
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By Jeff Van H. on 08/20/19
Air Excellence is like a breath of fresh air. Never have I experienced such a warm, sincere and knowledgeable team. Whether it was the terrific office staff or the highly trained service proffesionals, the experience was more than positive from beginning to end. I ...
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Air Excellence is like a breath of fresh air. Never have I experienced such a warm, sincere and knowledgeable team. Whether it was the terrific office staff or the highly trained service proffesionals, the experience was more than positive from beginning to end. I highly recommend this wonderful team of proffesionals!
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By Jeff Van H. on 08/20/19
There is no better place in town for your heating and a\c needs than Air Excellence. If your looking for a proffesional, courteous and knowledgeable team, look no further than Air Excellence! Whether it's service or installation they have always been there for my f...
(View More)
There is no better place in town for your heating and a\c needs than Air Excellence. If your looking for a proffesional, courteous and knowledgeable team, look no further than Air Excellence! Whether it's service or installation they have always been there for my family and I. They recently installed a mini-split system in my home and we have never been more comfortable. The new system cut our energy bills by 40%. The installation could not have gone any smoother and we couldn't be more happy. Thank you Air Excellence!
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By George W K. on 07/19/19
Eric is very personable, knowledgable,and neat in his work.

By Dick B. on 07/07/19
Erik was extremely courteous and explained everything to me. I want him and your company to work on all my heating and cooling needs. Thanks for your great service!

By Dick B. on 07/04/19
Erik was a very good AC technician! He even helped me read numbers off components that had been put in by another company which I needed those numbers to get a check back from AHG Warranty Co. He explained everything in terms I could understand and was very court...
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Erik was a very good AC technician! He even helped me read numbers off components that had been put in by another company which I needed those numbers to get a check back from AHG Warranty Co. He explained everything in terms I could understand and was very courteous! I want him to work on any heating and cooling problems I will ever have in the future. Thanks again ERIK! Dick Bemis
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By Leon A. on 06/26/19
I would like to you for your prompt response to our request for repair of our air conditioning unit. Your technician, Eric, was very professional and explained the problems he found with our a/c unit. After completion of the repairs and activation of the unit a vib...
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I would like to you for your prompt response to our request for repair of our air conditioning unit. Your technician, Eric, was very professional and explained the problems he found with our a/c unit. After completion of the repairs and activation of the unit a vibration of the fan was noted. Eric indicated the needed to be replaced to eliminate the vibration. We look forward having the fan replaced in a timely manner. Again thank you for your prompt response. Leon Ames
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By Susan R. on 05/23/19
We worked with **** and had a great experience. He helped us choose the best heat pump at a great price to meet our needs. Installation went according to plan with 2 techs **** and ****, doing a great job. Highly recommend!!
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CALL TO SCHEDULE
520-318-1687

Select any employee to see all their reviews.

Alex H
Rating:
19 total reviews!
Air Excellence Heating and Cooling Team t
Rating:
17 total reviews!
Rich L
1 Year
Rating:
(7 total reviews)
Nick C
Rating:
(5 total reviews)
Don K
2 Years
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Air Excellence Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Air Excellence Heating and Cooling. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
520-318-1687
Alex H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
19 total reviews
By Melissa B. on 03/03/21
My heat went out right after it snowed this winter and they were quick to action. My dog and I were well taken care of and I was able to finance a new ac/heat unit. They were patient and didn't disturb me while working from home. Professional through and through.

By Sarah W. on 09/17/20
Our air conditioner was not working well and my house got up to 90 degrees before I even noticed it ‍️ I called Air Excellence and talked to Amy and they were able to get a tech out the next day to take a look at it. I got the bad news that it was time for a ne...
(View More)
Our air conditioner was not working well and my house got up to 90 degrees before I even noticed it ‍️ I called Air Excellence and talked to Amy and they were able to get a tech out the next day to take a look at it. I got the bad news that it was time for a new unit which I was expecting as it was 15 years old. The Air Excellence team was amazing at explaining all the options and what to expect with the install process. The technicians that came out were knowledgeable and professional. We will be using Air Excellence for all of our maintenance and needs going forward.
(View Less)

By Marty & Angie G. on 07/27/20
Sorry I didn’t get this to you sooner. We had a family emergency (our daughter was diagnosed with breast cancer). To be sure, it’s no fun to be stranded in Tucson, Az, in the summer when the temperature is in triple digits and the air conditioner quits working....
(View More)
Sorry I didn’t get this to you sooner. We had a family emergency (our daughter was diagnosed with breast cancer). To be sure, it’s no fun to be stranded in Tucson, Az, in the summer when the temperature is in triple digits and the air conditioner quits working. Not to mention I have underlying conditions (lung issues). Ah, to the rescue, Air Excellence on the scene. Not to worry, Alex is here. He was courteous, dressed neat and ready to help. The end result was that the air conditioner would cost a lot to fix. It needed a new compressor and a coil. There was no guarantee that it wouldn’t break down again and it was going to take about two weeks to get the coil. We couldn’t wait that long during this heat. We ordered a new air conditioner. It was installed on 7/07/20 and Alex did a great job in following up! Hats off to a good man. Don’t let this one slip away from you. I also want to thank Amy and her office staff for taking a personal interest. Great job! I would recommend your company to anyone. Many thanks, Marty & Angie.
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By Juan A. on 07/01/20
Excellent service, quality, at a reasonable price.

By Juan A. on 06/30/20
"no comment"

By Jeff Van H. on 08/20/19
Air Excellence is like a breath of fresh air. Never have I experienced such a warm, sincere and knowledgeable team. Whether it was the terrific office staff or the highly trained service proffesionals, the experience was more than positive from beginning to end. I ...
(View More)
Air Excellence is like a breath of fresh air. Never have I experienced such a warm, sincere and knowledgeable team. Whether it was the terrific office staff or the highly trained service proffesionals, the experience was more than positive from beginning to end. I highly recommend this wonderful team of proffesionals!
(View Less)

By Jeff Van H. on 08/20/19
There is no better place in town for your heating and a\c needs than Air Excellence. If your looking for a proffesional, courteous and knowledgeable team, look no further than Air Excellence! Whether it's service or installation they have always been there for my f...
(View More)
There is no better place in town for your heating and a\c needs than Air Excellence. If your looking for a proffesional, courteous and knowledgeable team, look no further than Air Excellence! Whether it's service or installation they have always been there for my family and I. They recently installed a mini-split system in my home and we have never been more comfortable. The new system cut our energy bills by 40%. The installation could not have gone any smoother and we couldn't be more happy. Thank you Air Excellence!
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By Susan R. on 05/23/19
We worked with **** and had a great experience. He helped us choose the best heat pump at a great price to meet our needs. Installation went according to plan with 2 techs **** and ****, doing a great job. Highly recommend!!

By CGaye C. on 05/14/19
I was very pleased with Air Exellence and their service!

By CGaye C. on 05/13/19
Air Excellence was at my house a few hours after we called. They were knowledgeable and professional. Within a few days I had a brand new furnace installed. I recommend Air Excellence.

By Daniel Y. on 01/14/19
I strongly recommend Air Excellence for all your HVAC needs. I have been doing business with Air Excellence for over 10 years and they always do the best to accommodate my needs. Staffs are pleasant to talk to ask any questions or needs I have and treat me with g...
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I strongly recommend Air Excellence for all your HVAC needs. I have been doing business with Air Excellence for over 10 years and they always do the best to accommodate my needs. Staffs are pleasant to talk to ask any questions or needs I have and treat me with great respect. I will highly recommend them without any reservation!!
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By Daniel Y. on 09/07/18
I strongly recommend Air Excellence for all your HVAC needs. I have been doing business with Air Excellence for over 10 years and they always do the best to accommodate my needs. Staffs are pleasant to talk to ask any questions or needs I have and treat me with g...
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I strongly recommend Air Excellence for all your HVAC needs. I have been doing business with Air Excellence for over 10 years and they always do the best to accommodate my needs. Staffs are pleasant to talk to ask any questions or needs I have and treat me with great respect. I will highly recommend them without any reservation!!
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By Patrick &DJ O. on 07/23/18
Our initial contact with Air Excellence was when **** ** arrived at our residence to provide a quote for air conditioning and heating **** provided us with three options. Installation was scheduled within a week. The crew arrived on time, organized and proceeded to...
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Our initial contact with Air Excellence was when **** ** arrived at our residence to provide a quote for air conditioning and heating **** provided us with three options. Installation was scheduled within a week. The crew arrived on time, organized and proceeded to work in a very professional manner. Installation and cleanup was completed in one day. **** came back the next day to check on the workmanship and found that the safety switch had been omitted. Installation was scheduled and completed in a timely manner. It has been quite sometime since we have been impressed with the staff and professionalism of a Company. We have since referred them to another family in need of an air conditioner replacement. We would not hesitate to use their services again in the future.
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By Mike F. on 06/26/18
The whole experience with Air Excellence was great. There was no question that I was going to give you my business. The ladies on the phone were great. The initial tech that came out at 8 PM and still did a thorough job of troubleshooting my problem was amazing. I ...
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The whole experience with Air Excellence was great. There was no question that I was going to give you my business. The ladies on the phone were great. The initial tech that came out at 8 PM and still did a thorough job of troubleshooting my problem was amazing. I thank Alex for his diligence and follow through. The install crew made it go so smooth they finished ahead of schedule... Nothing could have been better about my experience.
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By Mike F. on 06/25/18
Though having to replace your home A/C unit is never a fun thing to do, you may as well make it as painless as possible. That's my experience with Air Excellence. Everyone I spoke to and met with this company is a professional. Never once did I feel uncomfortable ...
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Though having to replace your home A/C unit is never a fun thing to do, you may as well make it as painless as possible. That's my experience with Air Excellence. Everyone I spoke to and met with this company is a professional. Never once did I feel uncomfortable or pressured. I wish I remembered everyone's names but for sure Alex and the crew he brought out were amazing. The tech who came out initially at 8 PM one night was also very professional and helpful. Save yourself some pain and just call Air Excellence. Definitely on my Christmas card list now.
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By Janet M. on 06/19/18
I have had Alex to my home several times in the last few months. He installed a mini split in my new addition and he was very professional and timely. I just had him come and check out the A/C in my home and make adjustments to the system. Highly recommend Air Excellence and Alex.

By Zoe B. on 06/15/18
The whole team at AIRExcellence was WONDERFUL! Jeanette was friendly and courteous, Alex was prompt and helpful explaining everything to us. Javier and Nick did a great job with the installation. The entire experience was painless and within three days from when w...
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The whole team at AIRExcellence was WONDERFUL! Jeanette was friendly and courteous, Alex was prompt and helpful explaining everything to us. Javier and Nick did a great job with the installation. The entire experience was painless and within three days from when we received the quote to our installation day, we had our air conditioning problem fixed!
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By Zoe B. on 06/12/18
We recently replaced our 30 year old air conditioners and worked with Alex, Jeanette, Javier and Nick. The team was wonderful to work with, extremely helpful and always quick to respond. We're so happy with the service that was provided and their attention to detai...
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We recently replaced our 30 year old air conditioners and worked with Alex, Jeanette, Javier and Nick. The team was wonderful to work with, extremely helpful and always quick to respond. We're so happy with the service that was provided and their attention to detail. Everything was WONDERFUL! Thank you Air Excellence!
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By Volker R. on 05/11/18
Alex did a great job from start to finish. He was always friendly, courteous and respectful to us and our property. He was on time for all visits and gave us a heads up when on his way. The job (replace a split AC and furnace unit) was quoted accurately and done...
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Alex did a great job from start to finish. He was always friendly, courteous and respectful to us and our property. He was on time for all visits and gave us a heads up when on his way. The job (replace a split AC and furnace unit) was quoted accurately and done within the time promised. All work was permitted and inspected. Our new AC unit works great. His crew was efficient and completed the job without any problems or delays. All of our old equipment was hauled off. I highly recommend Alex and his company and will use them for our maintenance needs in the future. Thanks again, Alex!
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