My technician was Kevin. He called and asked if he could show up earlier than originally planned. He showed up early, performed the check up on the AC unit. Showed me on the unit what he was looking at and what he had done. We then went over filter advice and replacement. I signed up on a 5 year service agreement and look forward to the excellent service.
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Erik was very nicely dressed and shook my hand upon arrival. He was very professional and took care of the problem quickly. After trying with 2 different companies and getting the run around and no calls back and happy with this company. If I need something else I know who I will call. Thank you Erik.
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Absolutely 5 star service. **** of Air Excellence was my 3rd opinion for an AC issue. He was the only one who bothered to investigate the issue, find the warranty information and recommend a remedy that did not involve a $7000 replacement. He and the company saved me thousands. Very professional appearance and demeanor. I'm very pleased. ***** **
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Alex did a great job from start to finish. He was always friendly, courteous and respectful to us and our property. He was on time for all visits and gave us a heads up when on his way. The job (replace a split AC and furnace unit) was quoted accurately and done within the time promised. All work was permitted and inspected. Our new AC unit works great. His crew was efficient and completed the job without any problems or delays. All of our old equipment was hauled off. I highly recommend Alex and his company and will use them for our maintenance needs in the future. Thanks again, Alex!
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We moved to Tucson just last year and chose Air Excellence based on a recommendation from a family member. We couldn't be happier with the service they provide. The technicians are always courteous, professional and very knowledgeable. They explain each step as they service our unit. And, afterward they give us a comprehensive breakdown of what they found and any recommendations based on their findings. We look forward to a lifetime of service with Air Excellence as our heating and cooling company.
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I have been a customer since 15 years, when we build our house. This is an excellent and responsive company. When we replaced our AC 2 years ago, we were having several problems with the new unit. Air Excellence did a great job in getting a new replacement unit from American Standard and installing it. They went out of their way in solving ductwork problems as well. I particularly recommend their technician **** *** as well as technical wizard ******* These guys know the systems, have a great customer service attitude, and a pleasure to deal with. Highly recommended.
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Eric N was our technician we is always professional, very friendly, knowledgeable and takes pride in his work. We were so fortunate to work with Eric he is also very neat and always cleans up after his job is complete. Air Excellence is a high quality company with professional, friendly and knowledgeable staff they always go the extra mile for their customers. We would highly recommend this company!
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