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By Rodney B. on 05/20/20
Air Depot has been our AC and Heating Company for over 15 years. I highly recommend them. They are always prompt and professional. Today we had the pleasure of having Oscar Zepeda as our service technician and he was extremely polite, professional and courteous. ...
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Air Depot has been our AC and Heating Company for over 15 years. I highly recommend them. They are always prompt and professional. Today we had the pleasure of having Oscar Zepeda as our service technician and he was extremely polite, professional and courteous. Thank you Oscar for a fantastic job!!
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By Jeanne B. on 05/18/20
Francisco did an amazing job installing my new air conditioner system. He was prompt, courteous and completed the job in a timely manor!!

By Robert R. on 05/09/20
Oscar did a great job for us - he took care of the issue with the air conditioning and then signed us up for an annual inspection that took care of the total bill and set us up for a lot more service! All with a smile.

By Candace W. on 05/04/20
Great company, great service, reasonable prices. I never worry about the AC going out, because I know the regular maintenance checks will pick up any potential problems before they get big enough to become a Summer-In-Texas disaster! Peace!

By Sam D. on 04/29/20
Francisco B was always informative and professional. He kept us informed about our new system from start to finish.

By Rick M. on 04/27/20
Just wanted to let you know how appreciative I am that Oscar was able to repair my ac unit today. He is a true professional as well as a tremendous ambassador for Air Depot. He is always pleasant and helpful in explaining the type of service needed.

By Sharon A. on 04/15/20
Francisco and his team mate was very polite and respectful. They were very knowledgeable and informedity as to what they were doing, he was very polite when speaking,also intelligent. And yes I would recommend Air Depot to others and Francisco for sure.

By Stephen F. on 04/15/20
Got great service, and a good price. Francisco B. was very helpful!

By E.Carter on 04/08/20
Oscar Z. an Air Depot technician came to my home and did a very professional job I really appreciate his patience answered all of my questions took his time and did a great job thank you Oscar!

By Trey K. on 04/04/20
Recommend them to anyone needing their services...

By Wilhemina Q. on 03/27/20
First, they arrived early and replaced my air conditioner and furnace in record time! Furthermore, they never took a break--except for lunch, and remarkably, they installed both of these units quicker than the previous contractor installed just an air conditioner. ...
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First, they arrived early and replaced my air conditioner and furnace in record time! Furthermore, they never took a break--except for lunch, and remarkably, they installed both of these units quicker than the previous contractor installed just an air conditioner. Second, Francisco's professionalism is unrivaled; although I asked him to address me by my first name, he insisted upon consistently referring to me as "Ma'am". And when Pedro arrived I was greeted with the same respect and congeniality. In summation, Air Depot's installation team were exceptional performers,. And Francisco is, bar none, the most cordial young man whose has ever come to my home to provide a service.
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By WILHEMINA Q. on 03/27/20
First, they arrived early and replaced my air conditioner and furnace in record time! Furthermore, they never took a break--except for lunch, and remarkably, they installed both of these units quicker than the previous contractor installed just an air conditioner. ...
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First, they arrived early and replaced my air conditioner and furnace in record time! Furthermore, they never took a break--except for lunch, and remarkably, they installed both of these units quicker than the previous contractor installed just an air conditioner. Second, Francisco's professionalism is unrivaled; although I asked him to address me by my first name, he insisted upon consistently referring to me as "Ma'am". And when Pedro arrived I was greeted with the same respect and congeniality. In summation, Air Depot's installation team were exceptional performers,. And Francisco is, bar none, the most cordial young man whose has ever come to my home to provide a service.
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By Lee M. L. on 03/26/20
Air Depot has always been very responsive and great service. I have compared and their prices are very much in line with industry standard and because I have been using them for so long and have their maintenance agreement, I get 10% off and accumulate credits for ...
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Air Depot has always been very responsive and great service. I have compared and their prices are very much in line with industry standard and because I have been using them for so long and have their maintenance agreement, I get 10% off and accumulate credits for purchases. Those additional perks make their prices beat the competition every time I have shopped the work and parts. Highly recommend them.
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By Keith S. on 03/17/20
Service technician arrived when scheduled and completed the job ahead of schedule.

By Shaul O. on 03/06/20
Oscar was very courteous, professional and efficient in his service call. He explained everything clearly and left the premises clean and in order. Thanks, Oscar!

By joe l. on 03/04/20
We have been dealing with Air Depot for several years & have always had good service, but I would like to commend Oscar Zepeda on his customer service. He is always very pleasant & he always takes the time to answer all our questions & we feel very confident in his...
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We have been dealing with Air Depot for several years & have always had good service, but I would like to commend Oscar Zepeda on his customer service. He is always very pleasant & he always takes the time to answer all our questions & we feel very confident in his ability to do great work. I hope that Air Depot appreciates how great he is!
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By jerry t. on 02/27/20
very pro

By Joe D. on 02/24/20
Oscar performed our preventative maintenance service today. He is the consummate professional, well representing Air Depot. Donned the protective booties so not to track anything in the house. He performed a thorough review of our heating and air conditioning equip...
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Oscar performed our preventative maintenance service today. He is the consummate professional, well representing Air Depot. Donned the protective booties so not to track anything in the house. He performed a thorough review of our heating and air conditioning equipment and provided some sound recommendations. Very friendly and personable.Enjoy having him as our service technician.
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By Candelario T. on 02/17/20
Oscar came a few months ago and did an excellent job fixing the heater. He knew exactly what was wrong with the problem and solve it right away. It felt great to have the heat running again. If you can't solve it yourself Air Depot is the place to call great servic...
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Oscar came a few months ago and did an excellent job fixing the heater. He knew exactly what was wrong with the problem and solve it right away. It felt great to have the heat running again. If you can't solve it yourself Air Depot is the place to call great service and great prices. Air depot does a great job with pricing of items too.
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By Candelario T. on 02/17/20
Excellent job in the maintenance of the unit. Francisco help set the thermostat too. 2 thumbs up.
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CALL TO SCHEDULE
(281) 477-3700

Select any employee to see all their reviews.

Oscar Z
14 Years
Rating:
148 total reviews!
Francisco B
5 Years
Rating:
84 total reviews!
Joe W
Customer Service Rep.
Rating:
(21 total reviews)
Elbert D
Customer Service Rep.
7 Years
Rating:
(19 total reviews)
Randall L
15 Years
Rating:
(54 total reviews)
Pedro C
5 Years
Rating:
(39 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Air Depot has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Air Depot. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Randall L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
54 total reviews
My name is Randall, but most people call me Randy. I really like the way the HVAC industry is headed with newer automated controls. The new Lennox S30 is my absolute favorite thermostat. In my free time I enjoy hanging out with my beautiful wife, daughter and two great sons.
By PAUL E P. on 04/29/19
Very efficient, polite, does his work with a smile and positive attitude

By Jackie T. on 11/15/17
Great service!

By Monica W. on 08/22/17
Job well done

By BILL B. on 05/17/17
Was a first class operation from start to finish. The technician arrived exactly as scheduled. He was friendly, professional, courteous, and a good communicator. He explained everything he was going to do and answered all my questions. He identified a problem (leak...
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Was a first class operation from start to finish. The technician arrived exactly as scheduled. He was friendly, professional, courteous, and a good communicator. He explained everything he was going to do and answered all my questions. He identified a problem (leak in system), found the leak, and made the necessary repairs. The service was performed in a fast, efficient and accurate manner. It was everything one could hope for in such a situation.
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By John S. on 04/07/17
They did a great job. They stand behind their work. They ensure all that they can to do it right the first time. Very courteous staff. I would highly recommend they.

By Whitaker on 04/04/17
Randall is amazing! Best technician in the world.

By Eduardo M. on 03/31/17
We have a relatively new home (about 9 years old) and we've always had the same issue in the Springtime. The issue is that the system starts cooling less and less, until we have it serviced. Until now, this had been a yearly ritual, contact an A/C company, get read...
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We have a relatively new home (about 9 years old) and we've always had the same issue in the Springtime. The issue is that the system starts cooling less and less, until we have it serviced. Until now, this had been a yearly ritual, contact an A/C company, get ready to get robbed, band-aid the problem and move on until next Spring. Well this Spring it was different. I called Air Depot and they sent out Randy. Randy is the most honest, thorough, and professional AC Technician I have ever met. He arrived on time and i explained the condition of the system not cooling. I explained I wanted to have it checked and then refrigerant added and we'd call it a year. He explained my options and set about checking out the unit. He went and found my coils had oil all over them, indicating a leak. He found the leak! All other previous companies had tried to sell me another unit, compressor, etc. Nobody had ever open the unit to look at the coils. Well he did and found it. In addition, he asked me how long we had been in the home and if we were the original owners, I said yes and he told me those coils usually have a 10 year warranty and will have his office check and deal with Carrier on a replacement. WOW!!!! Honesty and great service, imagine that! I bought the Energy Savings Plan from them and he then proceeded to clean out a clogged drain for my drip, which had been completely ignored by all the others. He also washed out my outside unit and asked when was the last time I had washed it, uh never nobody ever told me it needed washing out! Randy and Air Depot put faith for me back into an industry that is so full of scams, swindlers, and wanna be's. I strongly recommend Air Depot!
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By Barbara W. on 02/22/17
Randell did an outstanding and professional job in servicing our AC system. He is always polite and knowledgeable about the equipment. SUPER-OUTSTANDING SERVICE PERSON

By Gerry T. on 02/20/17
He was nice and thorough and concerned. Give him a raise!

By Paul P. on 01/12/17
I want to express my thanks to our service technician, Randall. Randy is very professional and competent which gives my wife and I great comfort in how he services our account.

By Peggy W. on 12/16/16
We have used Air Depot for years and they actually installed our new Carrier system. Love that they are on target for the checkups for summer and winter and then the yearly all around. We had an unusual problem with our system and Randall diagnosed it right away. P...
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We have used Air Depot for years and they actually installed our new Carrier system. Love that they are on target for the checkups for summer and winter and then the yearly all around. We had an unusual problem with our system and Randall diagnosed it right away. Parts were ordered and the system fixed within a few days. Works perfect! Thanks Randall for no nonsense approach. Shout out to Elbert and Chris for getting the part so quickly.
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By Michael Van C. on 12/08/16
I have used Air Depot for about 9 years on my current home and my prior home, each home with three units heating and a/c. Randy has always been my technician for those 9 years. I trust him and his company to take great care of my equipment and always at a reasonabl...
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I have used Air Depot for about 9 years on my current home and my prior home, each home with three units heating and a/c. Randy has always been my technician for those 9 years. I trust him and his company to take great care of my equipment and always at a reasonable price. Trust! That's the key in any client/company relationship.
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By David P. on 12/05/16
Randy is always professional and often goes beyond what is required to make certain of customer satisfaction. This is why I continue to request Randy as our technician and Air Depot which he represents.

By Judi L. on 09/29/16
Great service. Honest and reliable.

By Steve F. on 09/26/16
Randy was very kind and professional. He is a top notch technician . I recommend Air Depot and Randall L. Steve F.

By Bill P. on 09/21/16
We have had a service contract with Air Depot for several years now. They have installed and maintained our furnace and AC equipment through those years, and are strictly professional and efficient in all of the service and maintenance calls they have made. Today, ...
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We have had a service contract with Air Depot for several years now. They have installed and maintained our furnace and AC equipment through those years, and are strictly professional and efficient in all of the service and maintenance calls they have made. Today, Randall L. was here for the fall checkup and maintenance visit. He was very, very efficient, professional and pleasant in this visit today. Both Randall and Daniel are equally qualified professionals. Either of them are always welcome in my home to represent Air Depot.
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By Paul P. on 09/21/16
I want to express my thanks to our service technician, Randall. Randy is very professional and competent which gives my wife and I great comfort in how he services our account.

By Katrina W. on 09/20/16
Randall L from Air Depot arrived early, knew what was wrong with my A/C immediately, had the part, installed the replacement and my A/C was up and running again in about 15 minutes. He was very pleasant and very knowledgeable.

By M. C. on 07/09/16
The office staff was great not to mention I even got to speak with the owner live! My technician Randy; I could never write enough about his proficiency and professionalism! What a great customer service experience from the first call to the completion of my repair...
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The office staff was great not to mention I even got to speak with the owner live! My technician Randy; I could never write enough about his proficiency and professionalism! What a great customer service experience from the first call to the completion of my repair! I would recommend this company and technician anytime to anyone!!!
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By JoAnna K. on 07/01/16
Air Depot was wonderful. The customer service on the phone & with Randall was great. They came out soon & fixed our AC (even finding our parts were under warranty). We had been through another company (cough....John Moore) & Air Depot was by far more efficient, ...
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Air Depot was wonderful. The customer service on the phone & with Randall was great. They came out soon & fixed our AC (even finding our parts were under warranty). We had been through another company (cough....John Moore) & Air Depot was by far more efficient, cost friendly & seemed more knowledgeable on the whole system. So glad we found them.
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