Craig and his team were great to work with. Very considerate and on time. Craig communicated via email about the specifics and when his crew would arrive. They were on-time. When they entered the house they were very perceptive and always wore the 'footies' so they did not bring dirt into the house. They put down drop cloths everywhere they needed to walk to. Clean up was detailed and clean. Communication was very efficient. Craig stepped me thru the set up of the thermostat, connectivity to wifi and comfort factors. I had a follow up question a few days later via email and he responded that day. I would highly recommend Air-Right for your HVAC needs.
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What an amazing company. Rick and Craig are co-owners of one of the most outstanding HVAC / Plumbing vendors in the area. Air Right provides exceptional customer service. From the beginning of the process whereby Craig came and gave us an assessment of our new HVAC needs and provided a detailed written estimate, to the date of the install, to the financing - to the follow-up afterward, everything was seamless. Air Right is comprised of a group of professional, ethical and intelligent folks whose top priority is to make the customer feel not only satisfied with the quality of service, but assure there are no outstanding questions that might arise after that service. We will never use any other company than Air Right for our HVAC and plumbing needs!
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They diagnosed the issue with our old HVAC system promptly and provided recommendations. Arrived on day of install with a team of around 7 people. They were courteous, explained everything thoroughly, worked efficiently, and were done midday. They did a great job - corrected our previous setup to work more efficiently as well. Highly recommended!!
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We chose Air-Right because of their thoroughness and customer focus. Sam Kerber told us what equipment would meet our needs and gave us the pros and cons of each. I feel that we got a lot for our money. Sam and crew showed up right on time. Throughout the day the Air-Right personnel asked us our preferences when there were options. The installation was first-rate and with each area they did a great job cleaning up. Sam and others in the crew showed us how the equipment worked and told us that they would take care of all registrations. Sam made it clear that he did not consider the installation complete until we were happy. The next day I had some difficulty with the programmable thermostat setup and Sam came by later that day and completed the setup. Air-Right also installed other electrical and plumbing fixtures, giving us good prices since they were on site. It is easy to recommend Air-Right for their quality workmanship and friendly customer-focused approach.
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Mike, Craig, and the entire Air-Right crew were terrific. They were extremely proficient and efficient, and their close-knit teamwork was especially noteworthy. It's not often you show off your HVAC systems to family and friends, but I've been been doing that repeatedly with my new Lennox systems. Overall I've been very pleased with the systems' installation and initial operations.
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We have used Air-Right Energy Design several times for both electrical and plumbing needs and have always been extremely pleased with their work. Most recently we used them to replace an HVAC system in our home. After contacting them, Craig came out the next day to inspect our system. He explained and showed us the problems he found and offered us options and recommendations for what we needed to do to fix the problems. Our system was not yet dead, but we wanted to be proactive as we knew it was old and already had a slow freon leak. Craig was knowledgeable and presented us with several ways to proceed, and we appreciated that he did not try to force us into a decision. He gave us a detailed bid the next day which included three possible ways to go. In the meantime, we also talked to another company and discovered that Air-Right was offering us a larger, more efficient unit for less money than the competition. Going with Air-Right was a no-brainer! Within 3 days, the equipment was ordered and received, and Craig and two other employees were installing our new Lennox HVAC unit. The men were professional, efficient, polite, quiet, and tidy - and finished the entire job in about three hours, including moving the thermostat to a better location out of direct sunlight. We could not be more pleased with our new system and our choice of contractor. I highly recommend them for your next electrical or plumbing needs.
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We had the HVAC system in our house replaced several years ago with a LENNOX system, purchased and installed by Air Right ENERGY. My mother purchased a new house last year and this past month, I had the same company that did ours, install a whole new LENNOX system in her house. Great product from LENNOX and the Air Right (dealer for LENNOX) is just as top notch!
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Air-Right installed a new furnace and a/c for us. As always (we've used them for 16 years) they were professional, friendly and presented us with several different options for replacing our HVAC. They patiently explained the differences and benefits. The installation took just a few hours. It was a pleasure to have them in our home and I wouldn't hesitate to call for any questions or problems. I highly recommend them.
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