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By Susan C. on 04/21/20
Excellent service all the way through. Quick response, handled necessary repair the same day! Thank you!

By Larry C. on 04/19/20
Bob was on time and did an excellent job. I will use Affordable Service in the future. Thank You- Larry

By Gail A. on 04/06/20
I contacted Affordable Service for regular maintenance of HVAC system and tankless water heater in my two year old home. Technicians arrived on time, were thorough, knowledgeable and professional. Prices are very reasonable for maintenance work and for the annual c...
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I contacted Affordable Service for regular maintenance of HVAC system and tankless water heater in my two year old home. Technicians arrived on time, were thorough, knowledgeable and professional. Prices are very reasonable for maintenance work and for the annual contract for furnace and air conditioner checkups. Great service, fair pricing, knowledgeable technicians — exactly what I was looking for.
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By MICHAEL C. on 04/04/20
From the GM Noah to Joe K (Service Pro) & crew the conversion and installation of my new HVAC system was flawless. As a homeowner with so many unknowns at this time - I was very pleased with their professionalism, timeliness, attention to detail and excellent workm...
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From the GM Noah to Joe K (Service Pro) & crew the conversion and installation of my new HVAC system was flawless. As a homeowner with so many unknowns at this time - I was very pleased with their professionalism, timeliness, attention to detail and excellent workmanship. Their administrative staff (Stephanie) displayed courteous service in answering numerous questions. Affordable Service Plumbing & Heating is hands down my go to source.
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By Bob D. on 03/19/20
GREAT JOB THOMAS HULSE, IT'S A 5 STAR FOR SURE, BESIDES DOING A GREAT JOB FOR MY GRAND DAUGHTER / SON AND FOR GIVING ALL THE ANSWERS TO MY QUESTIONS YOU HAVE GOT ME COMMING BACK TO AFFORDABLE SERVICE AND I WILL SEE YOU FOR INSPECTION OF MY NEW HVAC IN A FEW MONTHS....
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GREAT JOB THOMAS HULSE, IT'S A 5 STAR FOR SURE, BESIDES DOING A GREAT JOB FOR MY GRAND DAUGHTER / SON AND FOR GIVING ALL THE ANSWERS TO MY QUESTIONS YOU HAVE GOT ME COMMING BACK TO AFFORDABLE SERVICE AND I WILL SEE YOU FOR INSPECTION OF MY NEW HVAC IN A FEW MONTHS. I AM HAPPY TO BE DOING BUSSINES IN RIO RANCHO AGAHN.
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By Elynn M. on 03/19/20
Quick, professional service. Highly recommend. I have called this company for past 15 years. They always do great job.

By Bill C. on 03/17/20
Quality of service technicians

By Jim K. on 03/12/20
I awoke early one morning this week to prepare for the day and found I had no hot water. I figured the recycling motor had failed. I went to the garage to inspect and found a pool of water in the pan beneath the hot water heater. I assumed the water heater was shot...
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I awoke early one morning this week to prepare for the day and found I had no hot water. I figured the recycling motor had failed. I went to the garage to inspect and found a pool of water in the pan beneath the hot water heater. I assumed the water heater was shot and so I came in and searched plumbing companies in Rio Rancho. Affordable promptly came up and I saw the ratings and read the comments. I compared companies for a minute and immediately called Affordable. The response was quick and they made an appointment. Kurt Hill and Cory came promptly at 10AM and examined the water heater and found a leak in the piping above the water heater. He corrected the problem quickly. I shared some other concerns with toilets and sinks which they fixed. I felt the dishwasher might have a small leak so they checked it out and found it did have a leak and the supply line was swollen twice its size and was vulnerable for a break. He disconnected the dishwasher at our request because he said the motor was shot. He made a video of it leaking to assure us. This lead to a question about what our water pressure was set at. It was 100 plus. That explained a lot about problems we were having with sinks, toilets, and appliances. They searched out the supply lines to the house and placed a water pressure regulator by our main water supply to the home. I thought that the bill would be extremely high because of the hours they spent at our home. To my surprise they were extremely fair and reasonable. My wife and I are so grateful for these two men and their friendship and trusting nature. We would recommend Affordable Service, Kurt and Cory for any of your heating, plumbing, and air conditioning needs. Jim and Donna
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By Victor F. De O. on 03/10/20
Chris was able to come out fairly quickly and resolved my leak from the back spicket by replacing it was a better newer quality unit. He also had some ideas about how to resolve my leaky swamp cooler which I may have them come back out to do. I though it was a lit...
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Chris was able to come out fairly quickly and resolved my leak from the back spicket by replacing it was a better newer quality unit. He also had some ideas about how to resolve my leaky swamp cooler which I may have them come back out to do. I though it was a little expensive replacing the back spicket but its done...yaa. He was even able to stabeliize the pipe comming out of the house so didn't move around.
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By Al C. on 03/09/20
These guys are top notch. Showed up on time and did not give up until the job was complete. I will definitely use their services again.

By Vincent B. on 03/09/20
My recent experience with Affordable Service was very satisfying. Tony was very customer service oriented. His professionalism and knowledge was appreciated. He offered further insight on how to properly flush a water heater. I approved the additional work so t...
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My recent experience with Affordable Service was very satisfying. Tony was very customer service oriented. His professionalism and knowledge was appreciated. He offered further insight on how to properly flush a water heater. I approved the additional work so that task can be performed. After installation Tony demonstrated the steps to properly flush my water heater. In the future, I will recommend Affordable Service to anyone I know who in need of your services. Thank you.
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By Richard K. on 03/06/20
You responded with in an hour after reporting that I had a leak. The work was quickly amd efficiently. I appreciate the response.

By Louis A M. on 03/03/20
We recently used Affordable Service because our water heater was leaking. We called Affordable and they arrived within 15 minutes and fixed our problem. This is the second time we have had an emergency and the last time they arrived within 15 minutes after we calle...
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We recently used Affordable Service because our water heater was leaking. We called Affordable and they arrived within 15 minutes and fixed our problem. This is the second time we have had an emergency and the last time they arrived within 15 minutes after we called. Both times preventing further damage to our home. Thomas Hulse and his helper arrived and within a matter of 1 hour or so replaced our hot water heater. After they were done they cleaned up and put things back as we had them. We had an issue with the alarm after they left and they returned within minutes and fixed the problem. A special thanks to Mr. Hulse and his helper. They were professional and provided the service we selected without any pressure and explained what they were doing the entire time they were here.
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By Louis A M. on 03/03/20
A couple of Saturday’s ago I was at home watching TV and I could hear water running. I searched the house and I found that my hot water heater was leaking water. I had used Affordable Service Plumbing, Heating and A/C Electric so I called them. About 14 to 15 min...
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A couple of Saturday’s ago I was at home watching TV and I could hear water running. I searched the house and I found that my hot water heater was leaking water. I had used Affordable Service Plumbing, Heating and A/C Electric so I called them. About 14 to 15 minutes after I called them Thomas Hulse and his helper showed up and they immediately began to fix my problem. Mr. Hulse told me that the hot water heater was bad and needed to be replaced. I told them to get a new one and replace the old one. They left and within 20 minutes or so they returned with a new one and they started to change out the old one. They did a great job and after they were done, they vacuumed the area and cleaned up the area where they had worked. Mr. Hulse and his helper were very professional, and they kept me informed as to what they were doing. Great young men and you could not find a better service. I dare you to find a company that will respond as quickly as they did. A few winters ago, my heater stopped working and I called them and again, within 20 minutes or so they arrived and fixed my heater.
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By William B. on 03/03/20
Michael Sena arrived on time and quickly and efficiently fixed both of my toilets that were running. He also fixed the second toilet that was rocking. He did a great job and cleaned up everything after he finished.

By Sheron A. on 02/29/20
Excellent service. Can't say enough good words about my experience with Affordable.

By Kristy V. on 02/27/20
Daniel and crew were wonderful. Daniel expertly and professionally explained the new heating/cooling system we were getting before, during, and after installation. He went above and beyond what we expected in every way. The crew that performed the installation w...
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Daniel and crew were wonderful. Daniel expertly and professionally explained the new heating/cooling system we were getting before, during, and after installation. He went above and beyond what we expected in every way. The crew that performed the installation were respectful, efficient, and professional. We are very happy with the outcome and performance of our new heating and cooling system from Affordable Heating and Cooling! This company delivers superior service!
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By Pam D. on 02/26/20
I REALLY appreciate your quick response time! Our hot water heater was leaking and it was creating a mess, not to mention a lot of anxiety. Thank you, thank you, thank you! Highly recommended

By Mark R. on 02/24/20
The work ended up being ok. However front door consistently left open while going in and out, the heater was running. Both bathrooms left in slight disarray after work was done. I've had other folks from this same company do a better job.

By Kathy M. on 02/24/20
Thomas Hulse did a great job. Very professional and we are very pleased. Love Affordable!
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Select any employee to see all their reviews.

Chris K
Customer Service Rep.
Rating:
(31 total reviews)
Joe K
Customer Service Rep.
Rating:
(27 total reviews)
James P
Customer Service Rep.
Rating:
(7 total reviews)
Chris B
Customer Service Rep.
15 Years
Rating:
(3 total reviews)
Ryan T
Customer Service Rep.
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Affordable Service has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Thomas H has a 5-Star average rating and a total of 44 total reviews
44 total reviews
Inspired by a father in the trade, Thomas had an interest in being a plumbing technician at an early age. Pursuing education from a program at CNM, Thomas specializes in all your plumbing and drain needs here at Affordable Service.
By John R. on 05/25/19
Once again Affordable came through, this time it was hot water heater. They squeezed me into their busy schedule and Tom and his assistant were spot on. Quick, clean and professional.

By gary c. on 05/09/19
Great. Thomas got here really quick, analized the problem and got the part and in no time he fixed the hot water heater. Very knowledgeable tech.......and has great customer repoire,

By Steve S. on 04/09/19
As has always been the case, Affordable (Thomas and Luis) was professional, courteous, and helpful, plus they're just a pleasure to deal with. They know their stuff, and never hesitate to make recommendations for improvements or answer questions concerning our need...
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As has always been the case, Affordable (Thomas and Luis) was professional, courteous, and helpful, plus they're just a pleasure to deal with. They know their stuff, and never hesitate to make recommendations for improvements or answer questions concerning our needs. Unlike so many other service companies, they never mind you looking over their back to see what they're doing, and they gladly explain details of their work so that you'll understand things completely. Thomas, especially, has been a tremendous help since we moved into our house over a year ago. Thumbs up again, folks!
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By John R. on 04/03/19
Thomas was very polite and knowledgeable. He gave us several options to remedy our broken furnace. In the process of obtaining the parts needed he discovered that our furnace has become obsolete and we would have difficulty repairing it in the future. We discussed ...
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Thomas was very polite and knowledgeable. He gave us several options to remedy our broken furnace. In the process of obtaining the parts needed he discovered that our furnace has become obsolete and we would have difficulty repairing it in the future. We discussed several options to help it to last a bit longer. Thomas also suggested we should take advantage of having the HVAC system checked periodically.
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By John L. on 02/13/19
I had to call Affordable Plumbing for the second time within three days for two different problems and they came through like CHAMPIONS. Great work at a great price. I'm remodeling my shower and came into a problem that I couldn't fix, so I called the experts. Than...
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I had to call Affordable Plumbing for the second time within three days for two different problems and they came through like CHAMPIONS. Great work at a great price. I'm remodeling my shower and came into a problem that I couldn't fix, so I called the experts. Thanks again for a great job.
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By Zulem v. on 02/01/19
Best customer service ever!! My3 kiddos and MYself have been with out a heater, its been really cold and I was desperate for someone to fix it.Thomas and Kevin went out of their way on a Friday after 6pm, they did not mind to go out to my house to check my heater!...
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Best customer service ever!! My3 kiddos and MYself have been with out a heater, its been really cold and I was desperate for someone to fix it.Thomas and Kevin went out of their way on a Friday after 6pm, they did not mind to go out to my house to check my heater! they could of easily had me wait till Monday.I can honestly say Affordable Service Plumbing cares about their customers!!!Thomas & Kevin are honest did not take advantage of my situation...I can't thank them enough!!!I have no words to describe how I feel to see my kids warm and cozy!!
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By Phil S. on 01/31/19
Outstanding service! Called Affordable Service this morning because my 14 y/o water heater had stopped working. Within a half hour Thomas and Gabe were there to assess the problem. They arrived ready to work and were very professional. They gave me a no nonsense ev...
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Outstanding service! Called Affordable Service this morning because my 14 y/o water heater had stopped working. Within a half hour Thomas and Gabe were there to assess the problem. They arrived ready to work and were very professional. They gave me a no nonsense evaluation and left to get all the replacement parts. Within a few hours I had a fully functional water heater. Due to my system in the house they checked on my heater to service it and make sure it was operating properly. They made sure the job was done right and they answered all my questions. I will be using Affordable Service from now on. Thanks for all you do. Respectfully, Phil S
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By JoAllan T. on 01/04/19
Each time Affordable and Thomas have come to my residence, I’ve been completely satisfied with their professionally and expertise on the plumbing, HVAC and water heater problems that have existed in my home.

By Andy G. on 12/17/18
Thomas H was a very professional and knowledgeable individual. Very polite and honest. Explained everything to me. Enjoyed his visit, He is always welcomed back to my residence for future (I hope not) plumbing issues. Merry Christmas!

By Diane V. on 11/10/18
Thomas was so nice. Knew immediately what the problem was after I described what I observed. Provided a quote, which I thought was very reasonable. The problem was resolved very quickly. We also discussed some other things I want done to the house. Will definitely ...
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Thomas was so nice. Knew immediately what the problem was after I described what I observed. Provided a quote, which I thought was very reasonable. The problem was resolved very quickly. We also discussed some other things I want done to the house. Will definitely use Affordable Service!
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By Nick W. on 10/28/18
This is the fourth time I have done business with this company. Each and every time has been absolutely fantastic. The level of customer service and professionalism is amazing. It has been a long time since I have dealt with any company from any industry that has a...
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This is the fourth time I have done business with this company. Each and every time has been absolutely fantastic. The level of customer service and professionalism is amazing. It has been a long time since I have dealt with any company from any industry that has achieved this level of service. I would highly recommend anyone in need of heating, cooling, or plumbing to use Affordable Service.
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By Steve S. on 10/15/18
We have used Affordable Service several times since moving to Rio Rancho in February of 2018. The Customer and Technician service have been superb every time, particularly with Thomas and Tony. They're not only competent in their fields, but their knowledge and adv...
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We have used Affordable Service several times since moving to Rio Rancho in February of 2018. The Customer and Technician service have been superb every time, particularly with Thomas and Tony. They're not only competent in their fields, but their knowledge and advice assure us that the heating, cooling, and plumbing equipment in our home is always in good shape. Also, as with most companies, they specify a 2-hour window for any appointments, but are always at our home within the first 20 minutes or so - something we've become accustomed to. We highly recommend Affordable Service, period. Thank you, lads.
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By Kay S. on 02/07/18
I have always been pleased with the folks from Affordable and Thomas is one of the best. He has a very engaging personality and it was delightful to chat with him while he worked, He fixed my problem and also educated me on a variety of issues -- plumbing and a wid...
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I have always been pleased with the folks from Affordable and Thomas is one of the best. He has a very engaging personality and it was delightful to chat with him while he worked, He fixed my problem and also educated me on a variety of issues -- plumbing and a wide range of other things as well.
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By Michael Hoffman for Eulogia H. on 12/30/17
Our experience, from speaking with the after-hours operator to the service call with the responding technician Thomas, was excellent. Thomas did a great job. He quickly determined and corrected the problem with our water heater and fully explained the repair he mad...
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Our experience, from speaking with the after-hours operator to the service call with the responding technician Thomas, was excellent. Thomas did a great job. He quickly determined and corrected the problem with our water heater and fully explained the repair he made. Thank you again to Thomas. If we need help with our plumbing in the future we will definitely call Affordable Service.
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By Michael Hoffman for Eulogia H. on 12/30/17
Our experience, from speaking with the after-hours operator to the service call with the responding technician Thomas, was excellent. Thomas did a great job. He quickly determined and corrected the problem with our water heater and fully explained the repair he mad...
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Our experience, from speaking with the after-hours operator to the service call with the responding technician Thomas, was excellent. Thomas did a great job. He quickly determined and corrected the problem with our water heater and fully explained the repair he made. Thank you again to Thomas. If we need help with our plumbing in the future we will definitely call Affordable Service.
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By Sandra W. on 12/12/17
He fixed my kitchen sink and took the time to make sure no more leaks. Thank you

By Steve F. on 06/17/17
Thomas and Cornelius installed a tankless water heater for me in June 2017. They were very professional, friendly, and did a great job. They left the space cleaner than when they started. Very satisfied--well done! I should also mention their cost to install beat t...
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Thomas and Cornelius installed a tankless water heater for me in June 2017. They were very professional, friendly, and did a great job. They left the space cleaner than when they started. Very satisfied--well done! I should also mention their cost to install beat two competitors by $1K!
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By Jeane S. on 06/02/17
Have been using Affordable Service, Inc., 3200 Northern Blvd. NE, Rio Rancho, NM 87124-7733, for several years. Today, their drain specialist, Thomas, came to clear a clogged drain and install a new garbage disposal. As usual, the service was terrific. Not only did...
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Have been using Affordable Service, Inc., 3200 Northern Blvd. NE, Rio Rancho, NM 87124-7733, for several years. Today, their drain specialist, Thomas, came to clear a clogged drain and install a new garbage disposal. As usual, the service was terrific. Not only did Thomas have expertise to fix the plumbing problems, but he was also very thoughtful and personable. He is another reason we have confidence in this company.
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By Gabe G. on 04/18/17
We had a plumbing emergency at 8pm at night and had to shut off our water. Thomas came out right away and was able to quickly diagnose our issue. He throughly explained what had happened and listed our options. We went with his recommendation and he had it fixed...
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We had a plumbing emergency at 8pm at night and had to shut off our water. Thomas came out right away and was able to quickly diagnose our issue. He throughly explained what had happened and listed our options. We went with his recommendation and he had it fixed within the hour. He also educated me on our faucet that had issues. I would highly recommend Affordable Service and Thomas for doing a quick professional job so our family could have water. I'll only use them for our issues moving forward.
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By Phyllis P. on 03/29/17
I had a major melt down because my second bathroom shower would not turn off. I called Affordable and was assured I would have help within 30 minutes. It must have only been 15 and Thomas showed up at my door. He was so nice and respectful and had the problem fixed...
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I had a major melt down because my second bathroom shower would not turn off. I called Affordable and was assured I would have help within 30 minutes. It must have only been 15 and Thomas showed up at my door. He was so nice and respectful and had the problem fixed within the hour. He is a great representative for his company. Thank you Thomas and Affordable!
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