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By The Flores G. on 01/20/20
James is a master in my book. His work is impeccable and he clearly explained what needed to be done. His demeanor and confidence to be able to fix the problem was welcomed.I will use Affordable Service again in the future.Again,thank's for sending James. The Flores Group,LLC

By Sherry on 01/20/20
Great service from everyone! Thank you Chris Baker and the rest of the staff.

By Al G. on 01/20/20
Thomas does exactly what is needed and does a great job!

By Jeanie B. on 01/17/20
I had a leak in the front yard. Chris and Daniel came out. Arrived on time. Were very courteous. Explained and kept me posted on everything that was being completed. Despite the cold they got the job done in a timely manner. This was my first experience with Affo...
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I had a leak in the front yard. Chris and Daniel came out. Arrived on time. Were very courteous. Explained and kept me posted on everything that was being completed. Despite the cold they got the job done in a timely manner. This was my first experience with Affordable. Price was reasonable and they currently have a discount for seniors and military. Will definitely call them again. Interactions with phone staff was also a good experience.
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By rosemary g. on 01/16/20
Called Affrodable due to issue w tankless water heater. Long story : My heater was destroyed by the first technician that ti was beyond repair. after calling the manager Kevin: he made it right. he came over the next day, reviewed what occurred and without question...
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Called Affrodable due to issue w tankless water heater. Long story : My heater was destroyed by the first technician that ti was beyond repair. after calling the manager Kevin: he made it right. he came over the next day, reviewed what occurred and without question he ordered a new unit and had it installed the next day. "making it right" and picking up the cost of a $3000.00 mistake. Kurt also stelar is knowledgable, very personable and good problem solver. he was able to find the problem, repaired it and I have a good working unit. They are responsive and quick to action. Chris and his partner who installed new unit, got to work right away, and installed the unit without isisues and made sure I had HOT water before they left. Thank you all. All staff at Affordable from start to finish were stelar. I live in Rio Rancho and buy Rio Rancho, would use them again no question
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By Don S. on 01/15/20
Tony S*** at Affordable - good plumbing at a fair price!

By David Z. on 01/15/20
My husband had me call this place for repair. They have been reasonable in the past and fair in price. This time I was charged $350 for a 20 minute repair with for about. $10 part. I will never call this place for anything ever again!!!!!

By Walter P. on 01/15/20
Chris, our technician, was courtesy and polite. Was knowledgeable about the service he provided and did a tremendous job. Would recommend to anyone who asks if I know a good plumber.

By Betty Ann M. on 01/07/20
Affordable plumbing was called and on the same day the Plumber, Mr. Michael Sena arrived and tried to fix my hot water. He cleaned out the residue that was in the pipes of the water heater which took more time than was anticipated, but he did his best....there was...
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Affordable plumbing was called and on the same day the Plumber, Mr. Michael Sena arrived and tried to fix my hot water. He cleaned out the residue that was in the pipes of the water heater which took more time than was anticipated, but he did his best....there was follow up the next day and I now have hot water in my home. Now am very happy once again......thank you!
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By Rene H. on 01/03/20
excellent service, quick response and excellent tech fixed my heater.

By Hillary V. on 01/01/20
Kurt was so amazing! He was polite and wasn’t grumpy because I intruded on his holiday for New Years 2020. He knew his stuff and was patient with me (a first time home owner) asking tons of questions. Even talking to them on the phone was a pleasant experience. I...
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Kurt was so amazing! He was polite and wasn’t grumpy because I intruded on his holiday for New Years 2020. He knew his stuff and was patient with me (a first time home owner) asking tons of questions. Even talking to them on the phone was a pleasant experience. I will use them any time I need their type of service.
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By Chris R. on 12/30/19
Michael S*** came to our house on a Sunday evening. Fixed our shower and got us all squared away. Great Attitude, Very helpful, explained the entire process to us. The charges were very fair based on an after hours evening call. Thanks.

By Thomas B. on 12/28/19
The quality of service from the master plumber and assistant was of high quality. Service was expeditious and given in a friendly manner.

By Thomas B. on 12/27/19
The quality of service from the master plumber and assistant was of high quality. Service was expeditious and given in a friendly manner.

By Michael H. on 12/23/19
I called Affordable Service on a Saturday afternoon. They're scheduler Leah scheduled Kevin Lenkowski route to my home between 4 and 6 p.m. . Around 3:45 I received an email stating that they were headed to my home which included a picture of Kevin, and then Kevin ...
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I called Affordable Service on a Saturday afternoon. They're scheduler Leah scheduled Kevin Lenkowski route to my home between 4 and 6 p.m. . Around 3:45 I received an email stating that they were headed to my home which included a picture of Kevin, and then Kevin called me and told me he would be about 20 minutes. Upon arrival Kevin diagnosed my problem, presented me with 4 or 5 different options for service, and then after selection completed the work with a smile.
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By Donna T. on 12/23/19
We were relieved to have Kurt Hill from Affordable Service Plumbing come check our hot water heater. Although we didnt require any service after all, other than relighting the pilot, we will definitely call on him the next time we have any plumbing needs. He's ver...
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We were relieved to have Kurt Hill from Affordable Service Plumbing come check our hot water heater. Although we didnt require any service after all, other than relighting the pilot, we will definitely call on him the next time we have any plumbing needs. He's very professional, personable, and put us at ease about future needs we may have. That's important to us.
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By Heather M. on 12/19/19
Kurt was very knowledgeable and answered all inquiries we had. Quite respectable and we are relieved he and his staff will be doing the task at hand!

By Maryhelen J. on 12/08/19
Kevin was extremely helpful in our annual furnace safety inspection. He also helped us select a programmable thermostat that was low-tech but perfect for our needs. We have used Affordable Service for several years now and plan to continue to use them for all our e...
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Kevin was extremely helpful in our annual furnace safety inspection. He also helped us select a programmable thermostat that was low-tech but perfect for our needs. We have used Affordable Service for several years now and plan to continue to use them for all our electrical, plumbing, heating and cooling needs.
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By Margaret J. on 12/07/19
(no comment)

By Greg H. on 12/04/19
Tony was extremely knowledgeable, resourceful and very friendly. He makes working with Affordable Service a company that I will always turn to when I need assistance.
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Select any employee to see all their reviews.

Joe K
Customer Service Rep.
Rating:
(26 total reviews)
Chris K
Customer Service Rep.
Rating:
(25 total reviews)
James P
Customer Service Rep.
Rating:
(7 total reviews)
Chris B
Customer Service Rep.
15 Years
Rating:
(3 total reviews)
Ryan T
Customer Service Rep.
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Affordable Service has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Thomas H has a 5-Star average rating and a total of 39 total reviews
39 total reviews
Inspired by a father in the trade, Thomas had an interest in being a plumbing technician at an early age. Pursuing education from a program at CNM, Thomas specializes in all your plumbing and drain needs here at Affordable Service.
By Zulem v. on 02/01/19
Best customer service ever!! My3 kiddos and MYself have been with out a heater, its been really cold and I was desperate for someone to fix it.Thomas and Kevin went out of their way on a Friday after 6pm, they did not mind to go out to my house to check my heater!...
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Best customer service ever!! My3 kiddos and MYself have been with out a heater, its been really cold and I was desperate for someone to fix it.Thomas and Kevin went out of their way on a Friday after 6pm, they did not mind to go out to my house to check my heater! they could of easily had me wait till Monday.I can honestly say Affordable Service Plumbing cares about their customers!!!Thomas & Kevin are honest did not take advantage of my situation...I can't thank them enough!!!I have no words to describe how I feel to see my kids warm and cozy!!
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By Phil S. on 01/31/19
Outstanding service! Called Affordable Service this morning because my 14 y/o water heater had stopped working. Within a half hour Thomas and Gabe were there to assess the problem. They arrived ready to work and were very professional. They gave me a no nonsense ev...
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Outstanding service! Called Affordable Service this morning because my 14 y/o water heater had stopped working. Within a half hour Thomas and Gabe were there to assess the problem. They arrived ready to work and were very professional. They gave me a no nonsense evaluation and left to get all the replacement parts. Within a few hours I had a fully functional water heater. Due to my system in the house they checked on my heater to service it and make sure it was operating properly. They made sure the job was done right and they answered all my questions. I will be using Affordable Service from now on. Thanks for all you do. Respectfully, Phil S
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By JoAllan T. on 01/04/19
Each time Affordable and Thomas have come to my residence, I’ve been completely satisfied with their professionally and expertise on the plumbing, HVAC and water heater problems that have existed in my home.

By Andy G. on 12/17/18
Thomas H was a very professional and knowledgeable individual. Very polite and honest. Explained everything to me. Enjoyed his visit, He is always welcomed back to my residence for future (I hope not) plumbing issues. Merry Christmas!

By Diane V. on 11/10/18
Thomas was so nice. Knew immediately what the problem was after I described what I observed. Provided a quote, which I thought was very reasonable. The problem was resolved very quickly. We also discussed some other things I want done to the house. Will definitely ...
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Thomas was so nice. Knew immediately what the problem was after I described what I observed. Provided a quote, which I thought was very reasonable. The problem was resolved very quickly. We also discussed some other things I want done to the house. Will definitely use Affordable Service!
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By Nick W. on 10/28/18
This is the fourth time I have done business with this company. Each and every time has been absolutely fantastic. The level of customer service and professionalism is amazing. It has been a long time since I have dealt with any company from any industry that has a...
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This is the fourth time I have done business with this company. Each and every time has been absolutely fantastic. The level of customer service and professionalism is amazing. It has been a long time since I have dealt with any company from any industry that has achieved this level of service. I would highly recommend anyone in need of heating, cooling, or plumbing to use Affordable Service.
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By Steve S. on 10/15/18
We have used Affordable Service several times since moving to Rio Rancho in February of 2018. The Customer and Technician service have been superb every time, particularly with Thomas and Tony. They're not only competent in their fields, but their knowledge and adv...
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We have used Affordable Service several times since moving to Rio Rancho in February of 2018. The Customer and Technician service have been superb every time, particularly with Thomas and Tony. They're not only competent in their fields, but their knowledge and advice assure us that the heating, cooling, and plumbing equipment in our home is always in good shape. Also, as with most companies, they specify a 2-hour window for any appointments, but are always at our home within the first 20 minutes or so - something we've become accustomed to. We highly recommend Affordable Service, period. Thank you, lads.
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By Kay S. on 02/07/18
I have always been pleased with the folks from Affordable and Thomas is one of the best. He has a very engaging personality and it was delightful to chat with him while he worked, He fixed my problem and also educated me on a variety of issues -- plumbing and a wid...
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I have always been pleased with the folks from Affordable and Thomas is one of the best. He has a very engaging personality and it was delightful to chat with him while he worked, He fixed my problem and also educated me on a variety of issues -- plumbing and a wide range of other things as well.
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By Michael Hoffman for Eulogia H. on 12/30/17
Our experience, from speaking with the after-hours operator to the service call with the responding technician Thomas, was excellent. Thomas did a great job. He quickly determined and corrected the problem with our water heater and fully explained the repair he mad...
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Our experience, from speaking with the after-hours operator to the service call with the responding technician Thomas, was excellent. Thomas did a great job. He quickly determined and corrected the problem with our water heater and fully explained the repair he made. Thank you again to Thomas. If we need help with our plumbing in the future we will definitely call Affordable Service.
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By Michael Hoffman for Eulogia H. on 12/30/17
Our experience, from speaking with the after-hours operator to the service call with the responding technician Thomas, was excellent. Thomas did a great job. He quickly determined and corrected the problem with our water heater and fully explained the repair he mad...
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Our experience, from speaking with the after-hours operator to the service call with the responding technician Thomas, was excellent. Thomas did a great job. He quickly determined and corrected the problem with our water heater and fully explained the repair he made. Thank you again to Thomas. If we need help with our plumbing in the future we will definitely call Affordable Service.
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By Sandra W. on 12/12/17
He fixed my kitchen sink and took the time to make sure no more leaks. Thank you

By Steve F. on 06/17/17
Thomas and Cornelius installed a tankless water heater for me in June 2017. They were very professional, friendly, and did a great job. They left the space cleaner than when they started. Very satisfied--well done! I should also mention their cost to install beat t...
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Thomas and Cornelius installed a tankless water heater for me in June 2017. They were very professional, friendly, and did a great job. They left the space cleaner than when they started. Very satisfied--well done! I should also mention their cost to install beat two competitors by $1K!
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By Jeane S. on 06/02/17
Have been using Affordable Service, Inc., 3200 Northern Blvd. NE, Rio Rancho, NM 87124-7733, for several years. Today, their drain specialist, Thomas, came to clear a clogged drain and install a new garbage disposal. As usual, the service was terrific. Not only did...
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Have been using Affordable Service, Inc., 3200 Northern Blvd. NE, Rio Rancho, NM 87124-7733, for several years. Today, their drain specialist, Thomas, came to clear a clogged drain and install a new garbage disposal. As usual, the service was terrific. Not only did Thomas have expertise to fix the plumbing problems, but he was also very thoughtful and personable. He is another reason we have confidence in this company.
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By Gabe G. on 04/18/17
We had a plumbing emergency at 8pm at night and had to shut off our water. Thomas came out right away and was able to quickly diagnose our issue. He throughly explained what had happened and listed our options. We went with his recommendation and he had it fixed...
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We had a plumbing emergency at 8pm at night and had to shut off our water. Thomas came out right away and was able to quickly diagnose our issue. He throughly explained what had happened and listed our options. We went with his recommendation and he had it fixed within the hour. He also educated me on our faucet that had issues. I would highly recommend Affordable Service and Thomas for doing a quick professional job so our family could have water. I'll only use them for our issues moving forward.
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By Phyllis P. on 03/29/17
I had a major melt down because my second bathroom shower would not turn off. I called Affordable and was assured I would have help within 30 minutes. It must have only been 15 and Thomas showed up at my door. He was so nice and respectful and had the problem fixed...
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I had a major melt down because my second bathroom shower would not turn off. I called Affordable and was assured I would have help within 30 minutes. It must have only been 15 and Thomas showed up at my door. He was so nice and respectful and had the problem fixed within the hour. He is a great representative for his company. Thank you Thomas and Affordable!
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By sharon n. on 03/29/17
I've called Affordable for years to service my tankless water heater (they installed it) and repair leaks and breaks in the old pipes and sewer lines. Yes, plumbing costs are expensive as many in this forum note. Finding good, reasonable plumbers is a constant chal...
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I've called Affordable for years to service my tankless water heater (they installed it) and repair leaks and breaks in the old pipes and sewer lines. Yes, plumbing costs are expensive as many in this forum note. Finding good, reasonable plumbers is a constant challenge in Albuquerque, but this company is very experienced, very qualified, and highly responsive. I have a very narrow crawl space, and Affordable has a guy who can fit in and fix pipes and still smile about it.
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By Elizabeth H. on 03/26/17
My hot water heater started leaking in the middle of the night. I called Affordable Service and Thomas was at my house within the hour to drain it and stop any further water damage. He came back the next morning and replaced my hot water heater. He was kind, profes...
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My hot water heater started leaking in the middle of the night. I called Affordable Service and Thomas was at my house within the hour to drain it and stop any further water damage. He came back the next morning and replaced my hot water heater. He was kind, professional and explained everything! I would recommend Affordable Service to anyone needing plumbing or HVAC services. I will be using them for all my plumbing needs in the future! Thank you Thomas!
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By Robert F. on 03/25/17
Thomas was extremely helpful, friendly, and knowledgeable. He came out on a Saturday and adressed our issue. He took his time to run different tests to insure that he could correctly assess my issue and the appropriate fix for it. I could not be happier with the services provided.

By Debbie F. on 03/23/17
Thomas came after hours to fix a water flow problem we had. He made sure everything was working properly before he left. Great job!
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