When switching over from heating to cooling, the thermostat would not respond. I called Affordable and talked to a tech who led me through several ways to check the thermostat. None worked so he scheduled a tech visit for several hours later the same day. Thomas was there on time and diagnosed the problem, went back to the shop to get a new thermostat, returned and installed it in a few minutes. Everything is working fine and the unit was under warranty so there was no charge for the new thermostat or labor. Excellent service and fast response.
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I Love this company and everyone that I have dealt with either in person or on the phone has been so pleasant! In a world of rude and out for me people, this is truly a breath of fresh air! I highly recommend them, and they also offer a service contract to start up your heater/ swamp cooler my husband is a disabled vet and this is a Godsend for us so he doesn't have to anymore! Thomas installed our new furnace and does our cooler start-up and is amazing!!
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We called 5 HVAC companies for quotes for a new Heating and A/C system. The team at Affordable were all courteous, professional and responsive to our concerns. After we had the system installed, we encountered a heating problem. We called. A tech was at our home within an hour. It was a minor issue, but was taken care of immediately. We could not be more satisfied. It has been a wonderful experience.
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Excellent support - rapid, professional and knowledgeable response. The Technician, Thomas Hulse, completely checked out our heating system, diagnosed the problem, described the issues in understandable terms. He ordered the part, replace it, then completely checked out the system again to ensure everything was functioning properly and effectively.
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We are very happy we called Affordable Service Plumbing to fix our heater. They sent Thomas to hour house and he was Awesome! He explained in detail what was wrong and had our heater working in no time. We will use Affordable Service from now on and we'll tell everybody we know about you guys. Thank You very much! Paul Chip
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I've used Affordable since they installed my heating/AC unit. As always they were great. Thomas was polite & friendly. He explained my problem so I could understand it. Then Thomas & his partner worked on my roof in the cold & dark to fix my problem. Great group of people. They have never let me down.
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Technician Thomas Hulse came to our house to give us a second opinion about carbon monoxide levels in our house that had been diagnosed a day earlier by another Heating and Cooling company. Thomas was very thorough and efficient and he took his time to check the furnace and the air quality to make sure that there was no danger to us. He did not find any signs of carbon monoxide in our house. The readings were all 0 ppm. He was very patient with us because we had a lot of questions. Thomas and his apprentice Phillip took their time to answer each one of our questions. He also made us aware of a Service Contract that they offer which includes checking the A/C in the Spring and the furnace in the Fall for one set price. Thank you for making our day a lot better!!
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