Our thermastat quit working . . called Affordable Service. The lady who answered the phone suggested I try changing the batteries. I was impressed when it worked but more impressed they didn't want to make a service call to fix it. AC only 3 yrs old but made an apt to have it checked. Daniel, the tech, was very courteous & professional. Unit functional, no repairs needed. I do recommend this company!!!
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I made an appointment with the Affordable Plumbing home office on Monday for yesterday morning. Kurt Hill called first, to make sure I was home, and then showed up, on time, to do the work involved with spring swamp cooler start up. This also entailed replacing a bearing that had gone bad at the end of last summer. Kurt and his assistant got both bearings replaced, and all the other tasks finished in a very efficient manner. The cost was reasonable. I rate this whole transaction; maintenance, repair and start up as satisfactory. Well done.
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The service provided by Kurt Hill was outstanding. While it appeared to be an easy job of fixing a leaking faucet, it turned out that the faucet was not what one would normally see. Kurt had to make several trips to purchase the tools necessary to get into the wall where the faucet was broken. Then, he discovered that is was not the cold that was leaking but the hot. So he did both, involving about three trips but fixed the problem in one day. I was a bit testy with him at one point because I couldn't understand. He keep a cool and professional demeanor and by 3 PM after first starting the job before 10 AM he wrapped it all up with a wish of a Happy Thanksgiving.
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I do a lot of research when I buy things/ have services done to my house! I had 3 companies come out to give me a bid to have my house re piped (gray pipe no good!). Each of the 3 gave me reasonable bid or so I thought! Kurt came out to bid, told me about the braided steel lines that would go to the fixtures, asked to see my water heater.. Why I asked? He said if we are going to all the trouble to replace the lines I want to make sure the water heater is not too old. Not one of the other 3 companies asked to see the water heater!! Come to find out it was over 10 years old! So I got a new water heater as well. They insulated all the pipes on the interior walls as well as the outside ones. I got a shut off that is super easy to use! On top of all the work they did Kurt's crew were all very professional! I have 3 dogs and each of his crew scratched ears and butts ( to a dog person that is awesome!). I can't say enough nice things about this company! They are also BBB rated A and it shows!
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