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By Charles M. on 02/16/20
We contacted Affordable because our outside faucet had a slow leak. This was caused by our not disconnecting our hose from the faucet in the wintertime we learned. They sent Chris who had to remove the faucet and replaced it with a new one. This meant that he had...
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We contacted Affordable because our outside faucet had a slow leak. This was caused by our not disconnecting our hose from the faucet in the wintertime we learned. They sent Chris who had to remove the faucet and replaced it with a new one. This meant that he had to cut an opening in our inside wall to access the piping because there was a clamp that was holding the piping that secured the facet and it couldn’t be removed from the outside. Anyway he did an excellent job. Every time we call Affordable they come right away and get the job done at a reasonable cost.
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By Charles M. on 02/16/20
We contacted Affordable because our outside faucet had a slow leak. This was caused by our not disconnecting our hose from the faucet in the wintertime we learned. They sent Chris who had to remove the faucet and replaced it with a new one. This meant that he had...
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We contacted Affordable because our outside faucet had a slow leak. This was caused by our not disconnecting our hose from the faucet in the wintertime we learned. They sent Chris who had to remove the faucet and replaced it with a new one. This meant that he had to cut an opening in our inside wall to access the piping because there was a clamp that was holding the piping that secured the facet and it couldn’t be removed from the outside. Anyway he did an excellent job. Every time we call Affordable they come right away and get the job done at a reasonable cost.
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By David H. C. on 02/13/20
Thomas H. checked our heating. It is working well. We are reassured. Great service. Thanks.

By Barbara j. on 02/10/20
Excellent work, friendly and informative

By Howard H. on 02/09/20
Chris K. was punctual, personable, professional, knowledgable, and did a good job assessing the plumbing issues. He has done work for us previously and we are very satisfied with his work every time he comes.

By Diana E. on 02/08/20
Chris was very polite. Although I didn’t like what he said, he did everything he could to make it easier

By Diana E. on 02/07/20
Chris was very polite. Although I didn’t like what he said, he did everything he could to make it easier

By Rozella L. on 02/07/20
Daniel Garcia was extremely professional, knowledgeable and capable. Our heater went out in the coldest night. Affordable Service sent Mr. Garcia promptly at 8:00 am even though the scheduled time was between 8-10:00. Our panel was replaced per his recommendation...
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Daniel Garcia was extremely professional, knowledgeable and capable. Our heater went out in the coldest night. Affordable Service sent Mr. Garcia promptly at 8:00 am even though the scheduled time was between 8-10:00. Our panel was replaced per his recommendation to a more universal, appropriate design to fit our needs. He recognized the problem and skillfully and quickly corrected, resolving the issue. Mr Garcia took the time to explain, instructing us patiently and in detail as to how to use the new unit. We highly recommend Affordable and Mr. Garcia.
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By Karen E. on 02/05/20
Had a frozen line. Their response was less than 30 min. The tech very clearly explained where our problem was and the solution so that it was easy to understand. He was courteous and efficient. Highly recommend their service.

By Janice K. on 02/04/20
Chris was thoroughly professional. Will certainly call Affordable again when help is needed.

By Hugo S. on 02/03/20
Tony Sena was excellent explaining and fixing our water heater problem. We are very impressed and we definitely will keep calling Affordable Service for all of our plumbing needs in the future.

By Patti M. on 01/29/20
no comment

By Mary K. on 01/28/20
Prompt, professional and personable. Explained in layman’s terms and answered all my questions. I will definitely use Affordable again...if Chris is available.

By Patricia L. on 01/23/20
Been using Affordable Service Plumbing, Heating, Air Conditioning for many years now. They have great customer service. This last visit was about my hot water heater and Tony and his assistant were very professional, thorough, and respectful. Thank you!

By Esther B. on 01/22/20
Thank you Affordable Service once again for your continued great service! I especially would like to thank Thomas H. for his informative and expert advice he provided me. He was professional, friendly and a pleasure to meet!

By The Flores G. on 01/20/20
James is a master in my book. His work is impeccable and he clearly explained what needed to be done. His demeanor and confidence to be able to fix the problem was welcomed.I will use Affordable Service again in the future.Again,thank's for sending James. The Flores Group,LLC

By Sherry on 01/20/20
Great service from everyone! Thank you Chris Baker and the rest of the staff.

By Al G. on 01/20/20
Thomas does exactly what is needed and does a great job!

By Jeanie B. on 01/17/20
I had a leak in the front yard. Chris and Daniel came out. Arrived on time. Were very courteous. Explained and kept me posted on everything that was being completed. Despite the cold they got the job done in a timely manner. This was my first experience with Affo...
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I had a leak in the front yard. Chris and Daniel came out. Arrived on time. Were very courteous. Explained and kept me posted on everything that was being completed. Despite the cold they got the job done in a timely manner. This was my first experience with Affordable. Price was reasonable and they currently have a discount for seniors and military. Will definitely call them again. Interactions with phone staff was also a good experience.
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By rosemary g. on 01/16/20
Called Affrodable due to issue w tankless water heater. Long story : My heater was destroyed by the first technician that ti was beyond repair. after calling the manager Kevin: he made it right. he came over the next day, reviewed what occurred and without question...
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Called Affrodable due to issue w tankless water heater. Long story : My heater was destroyed by the first technician that ti was beyond repair. after calling the manager Kevin: he made it right. he came over the next day, reviewed what occurred and without question he ordered a new unit and had it installed the next day. "making it right" and picking up the cost of a $3000.00 mistake. Kurt also stelar is knowledgable, very personable and good problem solver. he was able to find the problem, repaired it and I have a good working unit. They are responsive and quick to action. Chris and his partner who installed new unit, got to work right away, and installed the unit without isisues and made sure I had HOT water before they left. Thank you all. All staff at Affordable from start to finish were stelar. I live in Rio Rancho and buy Rio Rancho, would use them again no question
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(505) 891-8907

Select any employee to see all their reviews.

Tony S
Customer Service Rep.
Rating:
(271 total reviews)
Daniel G
Customer Service Rep.
Rating:
(66 total reviews)
Kurt H
Customer Service Rep.
Rating:
(44 total reviews)
Thomas H
Customer Service Rep.
Rating:
(38 total reviews)
Kevin L
Customer Service Rep.
Rating:
(36 total reviews)
Bob S
Customer Service Rep.
Rating:
(35 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Affordable Service has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Bob S has a 5-Star average rating and a total of 35 total reviews
35 total reviews
Starting out in architecture and construction, Bob has been in the trades for over 40 years. Being a previous business owner, he found it hard to find reliable plumbers and made the decision to fill the niche himself. His experience has earned him valuable expertise in whole house plumbing systems.
By Thomas B. on 12/28/19
The quality of service from the master plumber and assistant was of high quality. Service was expeditious and given in a friendly manner.

By Thomas B. on 12/27/19
The quality of service from the master plumber and assistant was of high quality. Service was expeditious and given in a friendly manner.

By Michael R. on 07/03/19
This company is great. Came out right away and fixed the problem. Very Affordable as their names says..

By Lisa P. on 06/21/19
Very Professional and Honest!

By Lorraine M. on 04/17/19
Bob realized the problem with my Navien tankless water heater after three other plumbers couldn't locate the problem. It took him about five minutes! Because he checked that my system was under warranty for parts, I only paid for labor. I will continue to use Affor...
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Bob realized the problem with my Navien tankless water heater after three other plumbers couldn't locate the problem. It took him about five minutes! Because he checked that my system was under warranty for parts, I only paid for labor. I will continue to use Affordable Plumbing for all future problems as I'm 100 percent satisfied.
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By Margarita P. on 12/06/18
This is the second time to Bob has come out to my house in the last two years. He is great very personable knowledgeable customer service oriented and I appreciate the fact that he took the time to explain all the issues that I had at my house. I’m very thankful ...
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This is the second time to Bob has come out to my house in the last two years. He is great very personable knowledgeable customer service oriented and I appreciate the fact that he took the time to explain all the issues that I had at my house. I’m very thankful to affordable service plumbing for keeping someone like Bob working on their team. Thank you Bob you saved my life this past weekend
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By Marie F. on 12/05/18
Affordable Service is fabulous. I was referred to them by ABQ Leak Locators during our process of trying to find a leak on our property. Chris and Bob were at my house before 8 am and were knowledgeable, professional, tenacious, and smart. Bob and Chris returned la...
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Affordable Service is fabulous. I was referred to them by ABQ Leak Locators during our process of trying to find a leak on our property. Chris and Bob were at my house before 8 am and were knowledgeable, professional, tenacious, and smart. Bob and Chris returned later in the day once ABQ Leak Locators found the leak. They worked hard digging up the pipe in cold temperatures and stayed after dark to get it finished. They were kind, professional, and extremely knowledgeable. I highly recommend Affordable Service and specifically Bob and Chris.
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By Nick W. on 10/28/18
This is the fourth time I have done business with this company. Each and every time has been absolutely fantastic. The level of customer service and professionalism is amazing. It has been a long time since I have dealt with any company from any industry that has a...
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This is the fourth time I have done business with this company. Each and every time has been absolutely fantastic. The level of customer service and professionalism is amazing. It has been a long time since I have dealt with any company from any industry that has achieved this level of service. I would highly recommend anyone in need of heating, cooling, or plumbing to use Affordable Service.
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By Rob R. on 09/10/18
Very Expensive to replace a water heater, $3,000. Bob and Gabe did a fine job. So many code changes. They were prompt and professional.

By John S. on 01/20/18
Boiler was not working properly. Bob determined that the electric control panel would have to be replaced. Unit as 22 years old and showing its age. Bob presented me with a few alternatives and I decided to replace the boiler. Work was completed in a professional m...
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Boiler was not working properly. Bob determined that the electric control panel would have to be replaced. Unit as 22 years old and showing its age. Bob presented me with a few alternatives and I decided to replace the boiler. Work was completed in a professional manner. Very pleased with the service.
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By Ronda O. on 12/13/17
During the Thanksgiving Holiday, Bob S. came to the rescue for me when my hot water heater went out. I had already been without hot water for several days when Bob came out and made all the difference. This hot water heater had been installed only two years prior...
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During the Thanksgiving Holiday, Bob S. came to the rescue for me when my hot water heater went out. I had already been without hot water for several days when Bob came out and made all the difference. This hot water heater had been installed only two years prior and the company that installed it did not seem very interested in providing service during the holiday, much less returning a phone call. No name calling here, but Bob exemplified the definition of S E R V I C E and I hope Affordable understands what a master technician they have in their company. Keep him around and I'll be calling Affordable the next time I need assistance. Ronda O.
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By Jim W. on 11/24/17
As luck would have it, my water heater broke the day after Thanksgiving. Fortunately, I was able to contact Affordable Services and they were quick to come to and replace the water heater (even though it was considered a holiday). Bob and Chris were very polite and...
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As luck would have it, my water heater broke the day after Thanksgiving. Fortunately, I was able to contact Affordable Services and they were quick to come to and replace the water heater (even though it was considered a holiday). Bob and Chris were very polite and professional and completed the job in a high quality manner. I am very happy and pleased I used this company. I feel confident they will quickly respond if any issues arise and I look forward to working with them on future projects. Jim
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By Madeline G. on 10/05/17
When our hot water heater broke, our neighbor highly recommended Affordable Service. We are so happy we followed his advice! Affordable made room in their very busy schedule to come out and turn off the water within the hour. Later that day Bob S. and Chris returne...
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When our hot water heater broke, our neighbor highly recommended Affordable Service. We are so happy we followed his advice! Affordable made room in their very busy schedule to come out and turn off the water within the hour. Later that day Bob S. and Chris returned and found the problem, ordered the part, and put it in the next day. Everything was done quickly and efficiently. We will definitely call Affordable Service for any future problems and Highly Recommend them.
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By Mary T. on 08/11/17
(no comment)

By Valerie D. on 07/14/17
Awesome experience with Bob S getting the leak in my shower repaired. Thank you for being so patient with all of my questions!

By Joyce D. on 07/05/17
The plumber was great. Good attitude, treated me with respect and offered options. I would give him 5 stars. He is the reason I will use his company for a refrigerated air problem. However, the price set by his company was pretty steep for changing out a valve....
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The plumber was great. Good attitude, treated me with respect and offered options. I would give him 5 stars. He is the reason I will use his company for a refrigerated air problem. However, the price set by his company was pretty steep for changing out a valve. It only took 30 minutes and the price was close to $250.
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By Mark. H. on 07/04/17
Excellent honest and professional service . Bob and his co-worker Brian were both excellent at explaining the process and reasons for updated building codes during the installation. Five Stars great job men.

By Gina W. on 06/27/17
Affordable Service always takes care of my home. They are on time, fair pricing, and Bob is VERY knowledgeable. I am happy with their service.

By Felipe E. on 06/24/17
Bob S start-up of our four swamp coolers was professional and fast. We really appreciated his trouble shooting skills.

By Felipe E. on 06/24/17
Bob S shutdown of our swamp coolers for the fall/winter season 2016 (October) was friendly and fast. We really appreciate his hard work and professionalism. Bob S installation of a tankless water heater system in February 2017 was efficient and fast. We really appr...
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Bob S shutdown of our swamp coolers for the fall/winter season 2016 (October) was friendly and fast. We really appreciate his hard work and professionalism. Bob S installation of a tankless water heater system in February 2017 was efficient and fast. We really appreciate his trouble shooting skills. Bob S installation of a water softening system in April 2017 was excellent work. We really appreciate his hard work to get it done. Bob S fix of a leaking valve May 2017 demonstrated his professionalism. He went out of his way to bring a water cooler back on line. Bob S start-up of water coolers for the 2017 summer season in May 2017 was fast and courteous.
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