Technician Thomas Hulse came to our house to give us a second opinion about carbon monoxide levels in our house that had been diagnosed a day earlier by another Heating and Cooling company. Thomas was very thorough and efficient and he took his time to check the furnace and the air quality to make sure that there was no danger to us. He did not find any signs of carbon monoxide in our house. The readings were all 0 ppm. He was very patient with us because we had a lot of questions. Thomas and his apprentice Phillip took their time to answer each one of our questions. He also made us aware of a Service Contract that they offer which includes checking the A/C in the Spring and the furnace in the Fall for one set price. Thank you for making our day a lot better!!
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Needed a new water heater! Because I had excellent service in July from Affordable Service with replacing my swamp cooler with a new HVAC system, I chose them to replace my water heater. Not sorry! :) Tony Sena listened to my concerns about my old poorly functioning water heater and recommended a new one for me. He also customized the new one to make it easier for me to do routine tank flushes to keep it in good shape and save on maintenance expenses. The day of the removal/installation, Tony and a helper arrived as scheduled, were very efficient and thorough, and always friendly and professional. After the installation was complete, Tony then went over the operating details with me. I am a very happy customer! I highly recommend Affordable Service!
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I do a lot of research when I buy things/ have services done to my house! I had 3 companies come out to give me a bid to have my house re piped (gray pipe no good!). Each of the 3 gave me reasonable bid or so I thought! Kurt came out to bid, told me about the braided steel lines that would go to the fixtures, asked to see my water heater.. Why I asked? He said if we are going to all the trouble to replace the lines I want to make sure the water heater is not too old. Not one of the other 3 companies asked to see the water heater!! Come to find out it was over 10 years old! So I got a new water heater as well. They insulated all the pipes on the interior walls as well as the outside ones. I got a shut off that is super easy to use! On top of all the work they did Kurt's crew were all very professional! I have 3 dogs and each of his crew scratched ears and butts ( to a dog person that is awesome!). I can't say enough nice things about this company! They are also BBB rated A and it shows!
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