I had a leak in the front yard. Chris and Daniel came out. Arrived on time. Were very courteous. Explained and kept me posted on everything that was being completed. Despite the cold they got the job done in a timely manner. This was my first experience with Affordable. Price was reasonable and they currently have a discount for seniors and military. Will definitely call them again. Interactions with phone staff was also a good experience.
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Called Affrodable due to issue w tankless water heater. Long story : My heater was destroyed by the first technician that ti was beyond repair. after calling the manager Kevin: he made it right. he came over the next day, reviewed what occurred and without question he ordered a new unit and had it installed the next day. "making it right" and picking up the cost of a $3000.00 mistake. Kurt also stelar is knowledgable, very personable and good problem solver. he was able to find the problem, repaired it and I have a good working unit. They are responsive and quick to action. Chris and his partner who installed new unit, got to work right away, and installed the unit without isisues and made sure I had HOT water before they left. Thank you all. All staff at Affordable from start to finish were stelar. I live in Rio Rancho and buy Rio Rancho, would use them again no question
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Affordable plumbing was called and on the same day the Plumber, Mr. Michael Sena arrived and tried to fix my hot water. He cleaned out the residue that was in the pipes of the water heater which took more time than was anticipated, but he did his best....there was follow up the next day and I now have hot water in my home. Now am very happy once again......thank you!
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Kurt was so amazing! He was polite and wasn’t grumpy because I intruded on his holiday for New Years 2020. He knew his stuff and was patient with me (a first time home owner) asking tons of questions. Even talking to them on the phone was a pleasant experience. I will use them any time I need their type of service.
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I called Affordable Service on a Saturday afternoon. They're scheduler Leah scheduled Kevin Lenkowski route to my home between 4 and 6 p.m. . Around 3:45 I received an email stating that they were headed to my home which included a picture of Kevin, and then Kevin called me and told me he would be about 20 minutes. Upon arrival Kevin diagnosed my problem, presented me with 4 or 5 different options for service, and then after selection completed the work with a smile.
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We were relieved to have Kurt Hill from Affordable Service Plumbing come check our hot water heater. Although we didnt require any service after all, other than relighting the pilot, we will definitely call on him the next time we have any plumbing needs. He's very professional, personable, and put us at ease about future needs we may have. That's important to us.
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Kevin was extremely helpful in our annual furnace safety inspection. He also helped us select a programmable thermostat that was low-tech but perfect for our needs. We have used Affordable Service for several years now and plan to continue to use them for all our electrical, plumbing, heating and cooling needs.
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