Thomas from Affordable Service was kind, patient and knowledgeable about our HVAC system. We just moved into our home to find out the AC wasn't working properly. Thomas was able quickly diagnosis the (multiple) issues and clearly explained them to me. We are very grateful for his expertise and professionalism and will be using him for any future plumbing needs. Thanks again!
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Noisy background when I called to request an appointment and briefly describe the problem. The person who arrived was in a hurry from start to finish and seemed put out that he had the appointment. My problem was and is that there is no air coming out of the vents. I thought he would have a camera to send up the vents to look for leaks and or obstructions. He did not have a camera. Instead he wanted to put his hand over the vents up in the attic, which was inaccessible unless an access door was cut from the garage. This seemed very inefficient and destructive. There is already an access to the area but he would not enter the area to inspect the vents. He had no knee pads or equipment that would prepare him for crawling to the vents. The end result was that this company was unable to solve my problem. I had to loan him my screwdriver as his was not able to properly replace a service panel as it was a phillips. I called them and they said they have no camera equipment to travel through air vents. I will have to find a company that can perform this. I will be very grateful for any suggestions or companies that may help me. I am also willing to go into the area where he wanted to look by feeling the air vents with his hands, but I am not a trained HVAC tech.
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Mr. Sana was on very professional and informative about his company. I decided to go with the service plan because of his professional attitude and service. Follow up with the service plan: Mr.Sena came back to service my cooler for the summer. He fixed several issues that had not been taken care of by other companies. Mr.Sena took pictures of the issues so that I could make informed decisions. He was kind enough to explain several times (because I did not understand the first two or three times) what needed to be corrected. Everything was covered under the plan and I did not need to pay a cent for the professional and kind service. Plus my cooler is running great and I can tell a big difference then previous years.
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Mr. Sana was on very professional and informative about his company. I decided to go with the service plan because of his professional attitude and service. Follow up with the service plan: Mr.Sena came back to service my cooler for the summer. He fixed several issues that had not been taken care of by other companies. Mr.Sena took pictures of the issues so that I could make informed decisions. He was kind enough to explain several times (because I did not understand the first two or three times) what needed to be corrected. Everything was covered under the plan and I did not need to pay a cent for the professional and kind service. Plus my cooler is running great and I can tell a big difference then previous years.
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Every person who we had contact with was extremely caring of our situation as well as professional. We needed a same day service on a Saturday and had no problem getting it scheduled within an hour or two. Our service guy Kevin was awesome working with my husband and really took his time to find the issue. Thank you all for all of your help! You guys are awesome
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We have used Affordable Service several times in the past, for various heating, a/c and plumbing needs and have never been disappointed with the results. Daniel, one of their a/c and Heating technicians came to our home on May 17, 2019 to inspect and service our a/c system. We feel they are a top-notch company with very highly trained service people with the highest standards. We will continue to use Affordable Service for our future heating, a/c and plumbing needs.
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On May 3th 2019 On May 3th 2019 Tony S*** of Affordable Service performed my annual Spring change over from heating to cooling. His assignment turned out to be a very Lucky Day for me. While he was working on the change over, I discovered a water leak behind the hose bibb on the back wall of my home. This leak could have resulted in major water damage to the interior of my home! Tony immediately turned the water to the house off and replaced a broken steel nipple behind the hose bibb. If Tony hasn't been experienced in this type of repair I might have spent the weekend without water to the house before I could arrange for assistance. Also he did an outstanding job on the change over from heating to cooling. He is a true professional who takes great pride in his work. I will continue to use Affordable Service and will ask for Tony in the future!
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For the second year in a row, Rudy from Affordable Service performed my spring change over from heating to cooling. On both occasions he had done an outstanding job. He is a polite professional young man who takes pride in his work and ensures the job is done right. I will continue to use Affordable Service in the future.
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For the second year in a row, Rudy from Affordable Service performed my spring change over from heating to cooling. On both occasions he had done an outstanding job. He is a polite professional young man who takes pride in his work and ensures the job is done right. I will continue to use Affordable Service in the future.
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