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By Tasha B. on 04/24/20
no comment

By Michael A. on 04/23/20
Kevin came out on 4/22/20 to inspect our AC units and get us ready for summer. One unit tested fine, the other was found to be completely empty of nitrogen. Kevin spent about 2 hours here at our home literally disecting everything too try and figure out the probl...
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Kevin came out on 4/22/20 to inspect our AC units and get us ready for summer. One unit tested fine, the other was found to be completely empty of nitrogen. Kevin spent about 2 hours here at our home literally disecting everything too try and figure out the problem. He placed nitrogen in the unit and could not find a leak anywhere within the unit. He tested everything there was to test. He spent time afterwards fully explaining how our units work. I have never in my life had AC units really had no idea of the inner workings. Thanks to Kevin, I now have a little knowledge of my units and their workings. Kevin also explained Hard Start Kits and how they work and what they will do for us. Providing there are no problems with the one unit that did not have any nitrogen in it, we expressed to Kevin that we would like for him (personally) to come back next year and install a Bronze Start Kit in both of our units. Kevin is truly a very professional technician and highly knowledgeable in his trade. It was truly a pleasure having him here. Thank you Kevin for everything!
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By Susan C. on 04/21/20
Excellent service all the way through. Quick response, handled necessary repair the same day! Thank you!

By Candace S. on 04/21/20
Have used Affordable Service on several occassions for different things. They are always professional, responsive and provide quality service for good price.

By Larry C. on 04/19/20
Bob was on time and did an excellent job. I will use Affordable Service in the future. Thank You- Larry

By Kathy L. on 04/17/20
spring service of air conditioner and system components.

By Georgia W. on 04/16/20
no comment

By Andrew C. on 04/16/20
Kevin and the crew showed up promptly on time and worked diligently all day long to complete the project. Kevin was the last to leave (about 8:30 pm) to go over the billing and any questions that I had. This was a wounderful experience tor my wife and I . I particu...
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Kevin and the crew showed up promptly on time and worked diligently all day long to complete the project. Kevin was the last to leave (about 8:30 pm) to go over the billing and any questions that I had. This was a wounderful experience tor my wife and I . I particulary paid attention to the workmanship and I noted the thoughtful training and mentoring of the two helpers that were assigned to him I am a manger of technicans and you need to keep this guy around. Your business will thive with an individual such as Kevin.
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By Kevin T. on 04/10/20
Our service technician, Tony Sena, has been phenomenal. He has been to our house twice in the past six months, once for a plumbing issue, and most recently for an evaporative cooling check. Each time, the amount of work involved turned out to be more than either of...
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Our service technician, Tony Sena, has been phenomenal. He has been to our house twice in the past six months, once for a plumbing issue, and most recently for an evaporative cooling check. Each time, the amount of work involved turned out to be more than either of us expected. That being said, Tony was patient, communicative, and kind. On his most recent visit he ended up spending over three hours at our house to ensure our evaporative cooler would be functional this summer. You would never have known that he had to wait in long lines for parts, due to Covid-19 restrictions and social distancing. This was all on a Friday; one in which we found out had him on call all weekend. Tony is an exemplary employee and I would not hesitate for a moment to have him in our house again. Thank you so much!
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By Kevin T. on 04/10/20
Our service technician, Tony Sena, has been phenomenal. He has been to our house twice in the past six months, once for a plumbing issue, and most recently for an evaporative cooling check. Each time, the amount of work involved turned out to be more than either of...
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Our service technician, Tony Sena, has been phenomenal. He has been to our house twice in the past six months, once for a plumbing issue, and most recently for an evaporative cooling check. Each time, the amount of work involved turned out to be more than either of us expected. That being said, Tony was patient, communicative, and kind. On his most recent visit he ended up spending over three hours at our house to ensure our evaporative cooler would be functional this summer. You would never have known that he had to wait in long lines for parts, due to Covid-19 restrictions and social distancing. This was all on a Friday; one in which we found out had him on call all weekend. Tony is an exemplary employee and I would not hesitate for a moment to have him in our house again. Thank you so much!
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By Gail A. on 04/06/20
I contacted Affordable Service for regular maintenance of HVAC system and tankless water heater in my two year old home. Technicians arrived on time, were thorough, knowledgeable and professional. Prices are very reasonable for maintenance work and for the annual c...
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I contacted Affordable Service for regular maintenance of HVAC system and tankless water heater in my two year old home. Technicians arrived on time, were thorough, knowledgeable and professional. Prices are very reasonable for maintenance work and for the annual contract for furnace and air conditioner checkups. Great service, fair pricing, knowledgeable technicians — exactly what I was looking for.
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By MICHAEL C. on 04/04/20
From the GM Noah to Joe K (Service Pro) & crew the conversion and installation of my new HVAC system was flawless. As a homeowner with so many unknowns at this time - I was very pleased with their professionalism, timeliness, attention to detail and excellent workm...
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From the GM Noah to Joe K (Service Pro) & crew the conversion and installation of my new HVAC system was flawless. As a homeowner with so many unknowns at this time - I was very pleased with their professionalism, timeliness, attention to detail and excellent workmanship. Their administrative staff (Stephanie) displayed courteous service in answering numerous questions. Affordable Service Plumbing & Heating is hands down my go to source.
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By Ron h. on 04/03/20
Some really good good service news in these unfortunate times. After battling a clog drain and being unsuccessful with my auger purchased from home depot during the week of 3/27/20 I put in a visit to the Affordable service business center in Rio Rancho. I was me...
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Some really good good service news in these unfortunate times. After battling a clog drain and being unsuccessful with my auger purchased from home depot during the week of 3/27/20 I put in a visit to the Affordable service business center in Rio Rancho. I was met at the door by a friendly gentleman by the name of Ron. I helplessly informed him of my drain clog and that I just lived right over there three minutes away. He smiled and said I will send someone over in about 30 minutes which totally amazed me with the timing. The technician by name of Michael Sena showed up and took care of the clog. It was obvious that he tried several different techniques to unclog the drain before he worked it through to clearance. Mr. Sena worked really hard to push the auger really far I could tell before he hit pay dirt. I really appreciated the customer service and result my family received that day. We have lived in Rio Rancho for 33 odd years. We have know of Affordable plumbing origins every since before their first commercial. Affordable plumbing is a trusted community company that has been loyal to residence of Rio Rancho for a long time. We are greatfull for you guys! Thank you for you timely results of service. Ron Hawkins
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By Marcella J. on 03/30/20
no comment

By Bob D. on 03/19/20
GREAT JOB THOMAS HULSE, IT'S A 5 STAR FOR SURE, BESIDES DOING A GREAT JOB FOR MY GRAND DAUGHTER / SON AND FOR GIVING ALL THE ANSWERS TO MY QUESTIONS YOU HAVE GOT ME COMMING BACK TO AFFORDABLE SERVICE AND I WILL SEE YOU FOR INSPECTION OF MY NEW HVAC IN A FEW MONTHS....
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GREAT JOB THOMAS HULSE, IT'S A 5 STAR FOR SURE, BESIDES DOING A GREAT JOB FOR MY GRAND DAUGHTER / SON AND FOR GIVING ALL THE ANSWERS TO MY QUESTIONS YOU HAVE GOT ME COMMING BACK TO AFFORDABLE SERVICE AND I WILL SEE YOU FOR INSPECTION OF MY NEW HVAC IN A FEW MONTHS. I AM HAPPY TO BE DOING BUSSINES IN RIO RANCHO AGAHN.
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By Elynn M. on 03/19/20
Quick, professional service. Highly recommend. I have called this company for past 15 years. They always do great job.

By Bill C. on 03/17/20
Quality of service technicians

By Jim K. on 03/12/20
I awoke early one morning this week to prepare for the day and found I had no hot water. I figured the recycling motor had failed. I went to the garage to inspect and found a pool of water in the pan beneath the hot water heater. I assumed the water heater was shot...
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I awoke early one morning this week to prepare for the day and found I had no hot water. I figured the recycling motor had failed. I went to the garage to inspect and found a pool of water in the pan beneath the hot water heater. I assumed the water heater was shot and so I came in and searched plumbing companies in Rio Rancho. Affordable promptly came up and I saw the ratings and read the comments. I compared companies for a minute and immediately called Affordable. The response was quick and they made an appointment. Kurt Hill and Cory came promptly at 10AM and examined the water heater and found a leak in the piping above the water heater. He corrected the problem quickly. I shared some other concerns with toilets and sinks which they fixed. I felt the dishwasher might have a small leak so they checked it out and found it did have a leak and the supply line was swollen twice its size and was vulnerable for a break. He disconnected the dishwasher at our request because he said the motor was shot. He made a video of it leaking to assure us. This lead to a question about what our water pressure was set at. It was 100 plus. That explained a lot about problems we were having with sinks, toilets, and appliances. They searched out the supply lines to the house and placed a water pressure regulator by our main water supply to the home. I thought that the bill would be extremely high because of the hours they spent at our home. To my surprise they were extremely fair and reasonable. My wife and I are so grateful for these two men and their friendship and trusting nature. We would recommend Affordable Service, Kurt and Cory for any of your heating, plumbing, and air conditioning needs. Jim and Donna
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By Victor F. De O. on 03/10/20
Chris was able to come out fairly quickly and resolved my leak from the back spicket by replacing it was a better newer quality unit. He also had some ideas about how to resolve my leaky swamp cooler which I may have them come back out to do. I though it was a lit...
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Chris was able to come out fairly quickly and resolved my leak from the back spicket by replacing it was a better newer quality unit. He also had some ideas about how to resolve my leaky swamp cooler which I may have them come back out to do. I though it was a little expensive replacing the back spicket but its done...yaa. He was even able to stabeliize the pipe comming out of the house so didn't move around.
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By Al C. on 03/09/20
These guys are top notch. Showed up on time and did not give up until the job was complete. I will definitely use their services again.
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