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By Arline B. on 11/29/18
My furnace went out on Monday night and early Tuesday morning Tai came to my door and checked out what the problem was. He took pictures of the damage to show me and explained very clearly what was going on. He could get new parts for it but the furnace had been r...
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My furnace went out on Monday night and early Tuesday morning Tai came to my door and checked out what the problem was. He took pictures of the damage to show me and explained very clearly what was going on. He could get new parts for it but the furnace had been recalled about eight years ago and the new parts would be the same ones that had gone out. He put no pressure on me to replace the parts or get a new furnace but I didn't want this to happen again so I ordered a new furnace. I loved how understanding he was with me because this was an cost I really needed in my life so he let me think it thru and gave me all the time I needed He is a great guy! I feel very comfortable with his service! Arlilne Bowen I also want to talk about Gregg P. He came up the same day and we talked about the different plans and equipment. Again he was so helpful to and no pressure and then the next day Migue Trejo came to install the furnace. He is a wonderful guy. He spent all day getting the old one out and the new one in. When he was finished he took me thru all the things he had done and how to operate them. This company is so lucky to have these three men working for them because the all to their job so well, they take care of your home and clean up everything. I am so happy that I chose Advanced Home Services to get me thu this trying time. Thank you Tai, Gregg P. and Miguel Trejo!!!
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By Arline B. on 11/29/18
My furnace went out on Monday night and early Tuesday morning Tai came to my door and checked out what the problem was. He took pictures of the damage to show me and explained very clearly what was going on. He could get new parts for it but the furnace had been r...
(View More)
My furnace went out on Monday night and early Tuesday morning Tai came to my door and checked out what the problem was. He took pictures of the damage to show me and explained very clearly what was going on. He could get new parts for it but the furnace had been recalled about eight years ago and the new parts would be the same ones that had gone out. He put no pressure on me to replace the parts or get a new furnace but I didn't want this to happen again so I ordered a new furnace. I loved how understanding he was with me because this was an cost I really needed in my life so he let me think it thru and gave me all the time I needed He is a great guy! I feel very comfortable with his service! Arlilne Bowen I also want to talk about Gregg P. He came up the same day and we talked about the different plans and equipment. Again he was so helpful to and no pressure and then the next day Migue Trejo came to install the furnace. He is a wonderful guy. He spent all day getting the old one out and the new one in. When he was finished he took me thru all the things he had done and how to operate them. This company is so lucky to have these three men working for them because the all to their job so well, they take care of your home and clean up everything. I am so happy that I chose Advanced Home Services to get me thu this trying time. Thank you Tai, Gregg P. and Miguel Trejo!!!
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By Steve j. on 11/26/18
I was very impressed with your technician Tai. He was very thorough and explained the job at hand. I am a realtor and the person that was his customer had moved away and he had to explain the repair over the phone. I was impressed with his very straight forward app...
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I was very impressed with your technician Tai. He was very thorough and explained the job at hand. I am a realtor and the person that was his customer had moved away and he had to explain the repair over the phone. I was impressed with his very straight forward approach, while working with the customer by phone. I will look for Tai for future HVAC work with our question. Steve Jensen
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By Becca M. on 11/20/18
(no comment)

By Carol W. on 11/17/18
Dwaine did a wonderful job! He was pleasant and very professional. I appreciated all that he did.

By Lillie N. on 11/16/18
Dwayne was friendly, personable, did an excellent job and delivered all around fantastic customer service. He even removed the ice from our walkway to the house which is a huge help to me and my husband. We are both in our 90s and that sort of thing is extremely difficult for us.

By Darlene L. on 11/09/18
very friendly young man. did a through check on all my plumbing. He is welcome to come again. Thanks to him. Delfl

By Kirt H. on 11/05/18
We were extremely disappointed in Advanced Home Services and felt they took advantage of us. While the technicians (Tai and Brennan), were very professional and polite, it was obvious that there was an ulterior motive to get us to either replace our heat exchanger ...
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We were extremely disappointed in Advanced Home Services and felt they took advantage of us. While the technicians (Tai and Brennan), were very professional and polite, it was obvious that there was an ulterior motive to get us to either replace our heat exchanger or the whole furnace. A hole was cut in our duct work which over the past 24 years has never been deemed necessary by any other company. There was a preprinted sheet detailing why we needed a new heat exchanger and the danger of running a furnace after being told it was worn. Tai and Brennan spent 90 minutes at our home for a simple furnace inspection. They refused to turn on our furnace after their inspection saying it was "unsafe to do so". We felt they used scare tactics to try and get us to agree to the suggested repairs. This was further confirmed when Gregg (the supervisor) arrived and we confronted him with our feelings. He denied Advanced Home Services had any ulterior motive. When we then asked him for a quote on either the heat exchanger or a new furnace, he indicated he would do the research and get back to us in four days. It has been one month and we have never heard from them again. After this experience, my wife reminded me that she had called Advanced Home Services five years ago for a quote to install six faucets. They quoted a price of $1300 and we never used them at that time. We learned from our neighbor this week that they were quoted a price of $1,000 to install one faucet. We would never recommend Advanced Home Services to anyone. We would suggest they rename the company, "Advanced In Taking Advantage of Customers Services"
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By Bruce M. on 11/02/18
Gregg was very knowledgeable and professional with my service. I would highly recommend his expertise in fireplace inspection, service and repair.

By Nancy B. on 11/01/18
We always get great service with your company. That is why whenever anything goes wrong we call you. Keep up the great work. Brennan is who came out last time and he was very knowledgeable. He explained everything so i could understand. Thank you for your great service

By Lois B. on 11/01/18
We where very well pleased with the professional service we received with them. Chris Beaslin was very professional and informative with what had to be done with our furnace and did it in a timely manner. We would recommend them for there services anytime.

By Steve D. on 10/31/18
Needed some work done on some bathroom faucets and evaluated the water softener. Dwaine was very professional and had a lot of knowledge. His recommendations were excellent plus saved me some money. His installation of faucets and water softener were excellent. He ...
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Needed some work done on some bathroom faucets and evaluated the water softener. Dwaine was very professional and had a lot of knowledge. His recommendations were excellent plus saved me some money. His installation of faucets and water softener were excellent. He communicated and provided excellent service. I would highly recommend this company on doing work.
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By Roger on 10/29/18
Excellent work! Very Professional! Would highly recommend for Water Heater Replacement. Excellent customer service. Explained process in detail.

By Gail W. on 10/16/18
The technician, Steve was very prompt, professional, knowledgeable, and courteous. He was patient and took the time to explain what needed to be done to resolve our plumbing problem. Greg was also very helpful in this process. He demonstrated the same attributes...
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The technician, Steve was very prompt, professional, knowledgeable, and courteous. He was patient and took the time to explain what needed to be done to resolve our plumbing problem. Greg was also very helpful in this process. He demonstrated the same attributes as Steve. Appreciated both of their dedication to provide customer service with integrity.
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By Daniel W. on 10/11/18
Had a backed up floor drain and Dwaine Douglas had it cleared in less than hour, did a good job explaining my options, would definetly recomend

By Shirley F. S. on 10/10/18
(no comment)

By Anneke Van L. on 10/10/18
Dwaine was great. I felt very comfortable having him in my home. The repairs look great but we lost water pressure in the bathroom sink.

By Anneke Van L. on 10/09/18
Although I have no idea what pricing is compared to other companies, Dwaine was very kind and knowledgeable. I always find having a repair person in my home to be incredibly awkward, but I felt comfortable with Dwaine. The services he performed were done quicker t...
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Although I have no idea what pricing is compared to other companies, Dwaine was very kind and knowledgeable. I always find having a repair person in my home to be incredibly awkward, but I felt comfortable with Dwaine. The services he performed were done quicker than I expected and seem to be done (with my limited knowledge) with quality and care.
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By Lillie N. on 10/05/18
Dwayne was friendly, personable, did an excellent job and delivered all around fantastic customer service.

By Ken-anderson@msn.com on 10/04/18
Very pleased with Tai and his service
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