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By Arlene M. on 11/06/17
Miguel T. and his partner Kade replaced a gas furnace and air conditioner at our home. The furnace area was located in a difficult crawl space. Miguel T. and Kade were very courteous to myself and husband. They worked extraordinary long hours to complete the job...
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Miguel T. and his partner Kade replaced a gas furnace and air conditioner at our home. The furnace area was located in a difficult crawl space. Miguel T. and Kade were very courteous to myself and husband. They worked extraordinary long hours to complete the job in three days. As the person on the installation team, Miguel T. was knowledgable and very courteous to us, especially me when Miguel T. had to cut a larger access to the crawl space. He took care to save my hardwood floor and expertly replaced the structure of the hole to the crawl space entry. Both of these men were great! The work area was left spotless. We have been very comfortable with our new furnace. In addition, Miguel T. and Kade installed a new furnace in our professional office property. Same great care and professionalism. On Halloween night, they quickly responded to a switch problem with this furnace and got the heat back on. Great workmanship all along. Arlene May
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By Amber B. on 11/06/17
The technician (Shawn H) was very professional and nice. He figured out our problems and helped find solutions quickly and even removed the snake that was in our furnace! I would recommend them to anyone and will definitely be using this company again!!!

By Monica R. on 11/05/17
(no comment)

By Monica R. on 11/05/17
(no comment)

By Rick and Louise S. on 11/03/17
We got off on the wrong foot with Advanced Plumbing and were not satisfied at the end of the day with how things went. We were left confused about the bid and the work that was going to be done, as there were some misunderstandings when the work began. We were ju...
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We got off on the wrong foot with Advanced Plumbing and were not satisfied at the end of the day with how things went. We were left confused about the bid and the work that was going to be done, as there were some misunderstandings when the work began. We were just very frustrated, overall. We went to Advanced the next day and talked to Cody, the manager of the store there in Lorenzo. He was very helpful and pleasant, and told us he would make things right, and he did. Yense came up with Jason W. and took care of our plumbing needs. He went above and beyond to make sure we were completely satisfied with the work he performed. We were assured that if we don't feel as though we got 5 star service, call Jense, and they would be back to take care of whatever issues we might have.
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By Tom H. on 11/01/17
Shawn came for a routine furnace maintenance visit we requested as we have lived in our home for 4 years and have not had any maintenance performed. He was very thorough and courteous and explained everything he was performing. He was very careful not to track in...
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Shawn came for a routine furnace maintenance visit we requested as we have lived in our home for 4 years and have not had any maintenance performed. He was very thorough and courteous and explained everything he was performing. He was very careful not to track in any dirt from the van to our home. He found issues with the furnace and showed me what he found and explained what related to them and explained what our options are. We have dealt with Advanced before and are always very satisfied with the services provided
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By Jolley on 10/30/17
(no comment)

By Ginney f. on 10/30/17
I just wanted you to know that I definitely say it's a five star service and that Cody did an excellent job of putting everything in and taking care of it and he answered all my questions and very I just really am proud of him and the service and stuff and I just w...
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I just wanted you to know that I definitely say it's a five star service and that Cody did an excellent job of putting everything in and taking care of it and he answered all my questions and very I just really am proud of him and the service and stuff and I just want to thank you so if I ever have any needs again I'm definitely going to call you your company
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By Cathy F. on 10/29/17
I tried to get 2 other heating businesses to service my furnace. The first was a no show and the second called after 4 pm to tell me they wouldn't make it out ( appointment was for 8-10 am ). Advanced was super courteous. They called the day of appointment, called...
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I tried to get 2 other heating businesses to service my furnace. The first was a no show and the second called after 4 pm to tell me they wouldn't make it out ( appointment was for 8-10 am ). Advanced was super courteous. They called the day of appointment, called when they were headed out ( on time!) and were very polite and did a great job.
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By Cathy F. on 10/28/17
Stewart R was professional, friendly, courteous and prompt. He called 10 minutes before he arrived. He wore booties to protect our floors. Advanced Home Service's Customer Service was great. We would recommend them to our friends.

By Gwena C. on 10/27/17
Tai came to check on my furnace. I was a little concerned about the time of the appointment which was within a two hour period. However, the staff was very careful to text me, call me to confirm the appointment, and to tell me know when exactly Tai would arrive one...
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Tai came to check on my furnace. I was a little concerned about the time of the appointment which was within a two hour period. However, the staff was very careful to text me, call me to confirm the appointment, and to tell me know when exactly Tai would arrive one hour before he got to my house so I could leave work on time. Tai was thorough, took the time to explain what I needed to know about furnaces in a way a novice can understand. I was even shown the insides of the machine! Customer is the company’s strength, above and beyond any other.
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By Connie F. on 10/27/17
Jason was very professional and provided excellent customer service. He very thorough and knowledgeable, and provided valuable information to help us make informed decisions.

By Jessica C. on 10/26/17
Cody was very knowledgeable and professional.

By Jessica C. on 10/26/17
Had some plumbing issues and Advanced Home Services was quick to respond and fix. No problems and very reliable. We have been using them for 3 years now and recommend them to everyone!

By Tim A. on 10/25/17
Should be named 'Advanced Wolf in Sheep's Clothing!' Their furnace tech came out and was over-the-top nice and friendly and talked a lot about making sure the house was safe for my family. He recommended I replace the furnace because he found a crack in the heat ex...
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Should be named 'Advanced Wolf in Sheep's Clothing!' Their furnace tech came out and was over-the-top nice and friendly and talked a lot about making sure the house was safe for my family. He recommended I replace the furnace because he found a crack in the heat exchanger. I got a second opinion from another furnace company since there was NO carbon monoxide detected near the furnace when it was running. And guess what the other company found - no crack. The Advanced Home Services tech also tripped the breaker from inside the furnace (hard to do unless intentional), which meant that even after turning back on the power and gas to the furnace, I had to make sure he hadn't sabotaged something else in the furnace before using it. AND he put over 6 company branded stickers/tags on every piece of equipment anywhere near my furnace (water heater, furnace, water lines, etc) without ever asking if I wanted my equipment branded with their company stuff. And....EVERYONE I've talked to since this experience has told me even worse experience they or loved ones have had with this company. DON'T USE THEM FOR ANYTHING!
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By Sheri D. on 10/25/17
I was very impressed with the efficiency and friendly manner of Miguel and Kade as they installed a new furnace. They did a great job! I would highly recommend this company!

By Dale B. on 10/24/17
Technician arrived on time and provided excellent service He was very kind and I liked the shoe covers he wore

By Judy t. on 10/23/17
Merrill and I can’t say enough about Cody. He answers all of our questions and concerns. Always here when the company or he says he will be here. Everything is all ways fixed.We will definety reccomend your company and crew. Thank you so much!

By Don M. on 10/23/17
Cody W. Did an amazing job

By Daniel T. on 10/23/17
Great guys!! Did everything they could for me!!!!!!
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