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By Patti J. on 03/06/19
Totally felt like I was misled regarding the price of cleaning out and opening a basement drain. Was told there was a $93 special, after I explained the situation. Scheduled an appointment with “their best” technician. Had to reschedule for another day and was...
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Totally felt like I was misled regarding the price of cleaning out and opening a basement drain. Was told there was a $93 special, after I explained the situation. Scheduled an appointment with “their best” technician. Had to reschedule for another day and was told “their best “ tech was booked but they could send “their second best”. I thought it was very unprofessional of them to rate technicians. The night before the appointment, I had five phone calls and one text confirming the appointment the next day. One caller gave me a completely different time for the appointment, which was wrong. Cody W arrived and was very professional. He did a great job but quoted a price of $425.00. A follow-up call the next day assured me that a manager would be calling “to make it right”. Still waiting ... Cody was great but I will not recommend the company.
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By NaDara H. on 02/28/19
He was very polite and courteous and I felt did a very good job of checking my furnace.

By Stephanie W. on 02/01/19
(no comment)

By Walter F J. on 01/31/19
We arose this morning to find that our furnace was not working. We called Advanced Home Services and they had an employee here within and hour and a half. He assessed our problem and connected us with Gregg P. Gregg's visit was very professional and courteous. He s...
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We arose this morning to find that our furnace was not working. We called Advanced Home Services and they had an employee here within and hour and a half. He assessed our problem and connected us with Gregg P. Gregg's visit was very professional and courteous. He spent all the time it took to cover what we needed to correct our problem. He took the time to offer us different solutions and he and his boss worked with what we could do financially. Our furnace will be installed tomorrow. We our very pleased with the knowledge and care that was shown us.
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By Roger J. on 01/18/19
Wow Tai P was great, he was prompt, polite and very knowledgeable. He helped me understand my system and was honest in his evaluation of its condition. I will definitely be using them again especially when we upgrade our homes system and add one to the garage apartment. Thanks Tai

By Harold J. on 01/12/19
Kade was friendly and efficient. We’ve been very happy Advanced Home Services.

By Harold J. on 01/11/19
Kade did a check of our heating system & gave us a review. Didn’t try to sell us on anything we didn’t want. We are 100% satisfied. Thanks!

By Trisha P. on 12/31/18
Tai came to do a routine check up and was very thorough. He explained things to me in a way that I could understand. I felt comfortable having him in my home.

By Hayley H. on 12/14/18
(no comment)

By Lora Jo M. on 12/14/18
Kade came to do a complimentary furnace check. He found no issues, other than that the furnace is old (but we all get that way, don't we?). He didn't try to sell us anything. He was here on time and went the extra mile in finishing his service call so that we could...
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Kade came to do a complimentary furnace check. He found no issues, other than that the furnace is old (but we all get that way, don't we?). He didn't try to sell us anything. He was here on time and went the extra mile in finishing his service call so that we could leave for an appointment. He cleaned the furnace and cleaned up the area. Thanks, Kade. BTW, you left your company rug by the front door.
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By Denise M. on 12/12/18
(no comment)

By ERICKA E. on 12/05/18
I am beyond pleased with the service I have received from Advanced Home Services. My family and I woke up freezing to a faulty furnace, by end of day I was having a new furnace installed and more! From the first call I made that morning to the end of installation e...
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I am beyond pleased with the service I have received from Advanced Home Services. My family and I woke up freezing to a faulty furnace, by end of day I was having a new furnace installed and more! From the first call I made that morning to the end of installation each member of the team I had a pleasure of working with was very informative and eager to help me understand the issues we had with our system. Tai P. came out to diagnose the furnace. He made me feel very comfortable and at ease, he invited me to stay and watch as he diagnosed the unit so I could learn and see what it was doing wrong. Gregg come out and showed me all the different options they offered. He was beyond patient and made sure I got what I wanted more. Customer satisfaction was a high priority for him. Miguel then came to do the install. He was very polite and hardworking. They all made sure to limit the goings in and out of the house and always wore shoe protectors. This is an amazing group of people to work with as they made a low seem a high. I am excited for my new furnace and air conditioning. I would definitely recommend them to my famy and friends and anyone in need of their services.
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By Michael S. on 11/30/18
I like the quality service. I like that they stand by there work. Glad we found these people.

By Arline B. on 11/29/18
My furnace went out on Monday night and early Tuesday morning Tai came to my door and checked out what the problem was. He took pictures of the damage to show me and explained very clearly what was going on. He could get new parts for it but the furnace had been r...
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My furnace went out on Monday night and early Tuesday morning Tai came to my door and checked out what the problem was. He took pictures of the damage to show me and explained very clearly what was going on. He could get new parts for it but the furnace had been recalled about eight years ago and the new parts would be the same ones that had gone out. He put no pressure on me to replace the parts or get a new furnace but I didn't want this to happen again so I ordered a new furnace. I loved how understanding he was with me because this was an cost I really needed in my life so he let me think it thru and gave me all the time I needed He is a great guy! I feel very comfortable with his service! Arlilne Bowen I also want to talk about Gregg P. He came up the same day and we talked about the different plans and equipment. Again he was so helpful to and no pressure and then the next day Migue Trejo came to install the furnace. He is a wonderful guy. He spent all day getting the old one out and the new one in. When he was finished he took me thru all the things he had done and how to operate them. This company is so lucky to have these three men working for them because the all to their job so well, they take care of your home and clean up everything. I am so happy that I chose Advanced Home Services to get me thu this trying time. Thank you Tai, Gregg P. and Miguel Trejo!!!
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By Arline B. on 11/29/18
My furnace went out on Monday night and early Tuesday morning Tai came to my door and checked out what the problem was. He took pictures of the damage to show me and explained very clearly what was going on. He could get new parts for it but the furnace had been r...
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My furnace went out on Monday night and early Tuesday morning Tai came to my door and checked out what the problem was. He took pictures of the damage to show me and explained very clearly what was going on. He could get new parts for it but the furnace had been recalled about eight years ago and the new parts would be the same ones that had gone out. He put no pressure on me to replace the parts or get a new furnace but I didn't want this to happen again so I ordered a new furnace. I loved how understanding he was with me because this was an cost I really needed in my life so he let me think it thru and gave me all the time I needed He is a great guy! I feel very comfortable with his service! Arlilne Bowen I also want to talk about Gregg P. He came up the same day and we talked about the different plans and equipment. Again he was so helpful to and no pressure and then the next day Migue Trejo came to install the furnace. He is a wonderful guy. He spent all day getting the old one out and the new one in. When he was finished he took me thru all the things he had done and how to operate them. This company is so lucky to have these three men working for them because the all to their job so well, they take care of your home and clean up everything. I am so happy that I chose Advanced Home Services to get me thu this trying time. Thank you Tai, Gregg P. and Miguel Trejo!!!
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By Steve j. on 11/26/18
I was very impressed with your technician Tai. He was very thorough and explained the job at hand. I am a realtor and the person that was his customer had moved away and he had to explain the repair over the phone. I was impressed with his very straight forward app...
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I was very impressed with your technician Tai. He was very thorough and explained the job at hand. I am a realtor and the person that was his customer had moved away and he had to explain the repair over the phone. I was impressed with his very straight forward approach, while working with the customer by phone. I will look for Tai for future HVAC work with our question. Steve Jensen
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By Becca M. on 11/20/18
(no comment)

By Carol W. on 11/17/18
Dwaine did a wonderful job! He was pleasant and very professional. I appreciated all that he did.

By Lillie N. on 11/16/18
Dwayne was friendly, personable, did an excellent job and delivered all around fantastic customer service. He even removed the ice from our walkway to the house which is a huge help to me and my husband. We are both in our 90s and that sort of thing is extremely difficult for us.

By Darlene L. on 11/09/18
very friendly young man. did a through check on all my plumbing. He is welcome to come again. Thanks to him. Delfl
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