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By Barbara S. on 10/07/21
no comment

By Janine P. on 01/11/21
Angel did an excellent job again today! He was efficient and informative, making suggestions for improvements to our system without pressuring us. He was pleasant & polite. And we hope you send him next time!!

By Bob F. on 12/12/20
John resolved several issues which, along with his clarity of explanation re: how the new thermostat worked was very helpful. All of our questions were answered,

By Jack W. on 11/25/20
Tech was on time, very knowledgeable, and helpful. Would recommend this company.

By ronald W. on 09/08/20
I would like to thank Joe S. and Carlos P for the fine work they did to repair our air conditioning ducts. They showed up on time; went through the entire attic; checked all ducts and resealed all of them properly. They have restored our faith in finding a reputabl...
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I would like to thank Joe S. and Carlos P for the fine work they did to repair our air conditioning ducts. They showed up on time; went through the entire attic; checked all ducts and resealed all of them properly. They have restored our faith in finding a reputable company with hard working employees who take pride in their work and getting things done right the first time.
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By Jeff M. on 05/12/20
Had my first Maintenance check-up today on my air/heating system with Advanced Air. My technician was Angel Rios who was extremely thorough and explained in detail what checks he was performing and why. Angel was neat, polite, and informative.

By Sarah d. on 04/30/20
Critical: Value We have had 5 air conditioning units placed by advanced air over the past year. I had always been impressed with their organization, punctuality and service. Today I was entirely disappointed. We had a mini split placed in our garage this month and ...
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Critical: Value We have had 5 air conditioning units placed by advanced air over the past year. I had always been impressed with their organization, punctuality and service. Today I was entirely disappointed. We had a mini split placed in our garage this month and today I heard a whistling coming from the garage in the area near the unit. I called the office - they offered to send someone out and confirmed via text as is their practice. When the tech arrived, he was pleasant and professional and determined that the noise was coming from a neighboring battery system and not the ac unit. He was at my home for less than 5 min. When he called the office he was instructed to charge me a $69 trip charge. Are you kidding me!! For a local company less than 5 min down the street to charge that after our customer loyalty - I am very disappointed. I’m not sure that we will continue this relationship - not 5 star service today!!
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By Nick R. on 02/24/20
no comment

By Jim Spangler I. on 02/13/20
Josue Sierra Was very professional and knowledgeable and performed the best service I have seen in a long time in the Heating and Air Conditioning Business. Advanced Air by far is looking out for the best customer service possible. I called explained what my prob...
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Josue Sierra Was very professional and knowledgeable and performed the best service I have seen in a long time in the Heating and Air Conditioning Business. Advanced Air by far is looking out for the best customer service possible. I called explained what my problems were and within two hours Josue showed up and did the repairs. Awesome. I already have friends asking for your number. Thanks Jim
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By jay h w. on 02/07/20
Very professional, very committed, done right the first time and good follow up

By jay h w. on 02/07/20
Javier did a great job cleaning and sealing our air conditioning flow system. We were 100% satisfied

By Dale F. on 02/05/20
The tech that came out was amazingly professional. He wore the booties as to not dirty the floor. Very thorough and helpful with information.

By Andrzej B. on 02/03/20
Mr. Angel Rios was excellent and a pleasure to work with. We greatly appreciate his help and would be happy to use Advanced Air & Refrigeration again.

By Kevin S. on 01/28/20
no comment

By Lily on 01/27/20
Great service!

By David J. on 01/27/20
Excellent service and knowledge of products. Very informative and congenial.

By James P Grillo, Patricia C. on 01/22/20
Nicolas C of Advanced Air & Refrigeration, Inc. arrived early, and worked quickly and continuously until installation was correct and complete. A pleasureable experience.

By James P Grillo, Patricia C. on 01/22/20
no comment

By Kelly C. on 01/20/20
Professional, polite, on time. Love the tracking app and the service has been consistently outstanding. Josue was awesome!

By Dorothy on 01/20/20
The technicians are always prompt courteous and friendly. A from me.
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CALL TO SCHEDULE
239-768-5558
or book online

Select any employee to see all their reviews.

D-Anthony L
10 Years
Rating:
528 total reviews!
I-Patrick G
4 Years
Rating:
493 total reviews!
Sandi B
Customer Service Rep.
1 Year
Rating:
(180 total reviews)
Nancy B
Customer Service Rep.
21 Years
Rating:
(2 total reviews)
C-Sebastian C
14 Years
Rating:
(463 total reviews)
Tony D
4 Years
Rating:
(334 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Advanced Air & Refrigeration has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Advanced Air & Refrigeration. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
239-768-5558
or book online
Sandi B has a 5-Star average rating and a total of 180 total reviews
180 total reviews
Sandi has several years of experience in the HVAC Service industry. She will make sure you new installation goes well from the first phone call.
By Faye J. on 10/23/19
No comment

By Thomas C. on 10/19/19
Advanced Air has a very professional team. Their comfort specialist (Rob Smith) arrived on time and provided several options for the replacement of our Air Conditioner. He informed us that the work could be started and completed the next day. He is a true professio...
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Advanced Air has a very professional team. Their comfort specialist (Rob Smith) arrived on time and provided several options for the replacement of our Air Conditioner. He informed us that the work could be started and completed the next day. He is a true professional and his team arrived the next day and completed the task in one day.
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By Mark J. on 10/10/19
No comment

By Kenneth L. on 10/08/19
Nice job done timely.

By Donald F. on 09/27/19
Advanced Air continues to provide outstanding service. I have been a satisfied customer for over 20 years. Anthony Leo, my AC technician, is extremely professional and always takes the time to answer questions and explain procedures. Billy and Donovan recently i...
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Advanced Air continues to provide outstanding service. I have been a satisfied customer for over 20 years. Anthony Leo, my AC technician, is extremely professional and always takes the time to answer questions and explain procedures. Billy and Donovan recently installed a new AC system for me and the experience could not have been better. They arrived on time and completed the job exactly as promised. They were especially careful with their installation and took the time to explain the workings of the new equipment. I could not expect more.
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By Donald F. on 09/22/19
Advanced Air continues to provide outstanding service. I have been a satisfied customer for over 20 years. Anthony Leo, my AC technician, is extremely professional and always takes the time to answer questions and explain procedures. Billy and Donovan recently i...
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Advanced Air continues to provide outstanding service. I have been a satisfied customer for over 20 years. Anthony Leo, my AC technician, is extremely professional and always takes the time to answer questions and explain procedures. Billy and Donovan recently installed a new AC system for me and the experience could not have been better. They arrived on time and completed the job exactly as promised. They were especially careful with their installation and took the time to explain the workings of the new equipment. I could not expect more.
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By Don R. on 09/20/19
Very quick service and very professional Employees! Very happy and nice to be Cool again.

By Don R. on 09/20/19
Very quick service and very professional Employees! Very happy and nice to be Cool again.

By Kathy F. on 09/17/19
We were very impressed with Advanced Air! We called at 3 in the afternoon and Jeffery came within the hour to give us a quote! He was very knowledgeable and we felt comfortable with him. The crew (Uset & Joe) were here the next day at 9 am. They were professional a...
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We were very impressed with Advanced Air! We called at 3 in the afternoon and Jeffery came within the hour to give us a quote! He was very knowledgeable and we felt comfortable with him. The crew (Uset & Joe) were here the next day at 9 am. They were professional and super Nice! They did a great job and answered all our questions. They stayed all day till the job was done. This company is the one you want in your home they are truly a 5 star all the way ! Thank you ! Kathy and Curt
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By Michael C. on 09/15/19
No Comment

By David Tracy F. on 09/06/19
We needed to replace an aging air conditioner and received quotes from multiple companies. We are so pleased that we chose Advanced Air. From start to finish, our experience with Advanced Air has been wonderful!! Jeff was prompt, professional and personable. He too...
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We needed to replace an aging air conditioner and received quotes from multiple companies. We are so pleased that we chose Advanced Air. From start to finish, our experience with Advanced Air has been wonderful!! Jeff was prompt, professional and personable. He took time to explain our options and give recommendations. Once we selected a system to be installed, Sandi made the whole process smooth and seamless. Del and Billy were our techs who installed the system and they could not have been nicer, more respectful or efficient. They kept us informed as they installed the system, made sure everything was functioning properly and did a nice job of cleaning any supplies. Jeff even stopped by to make sure everything was going well. It was a really nice little bonus to receive a bottle of honey from the owners too! We are confident that the future will be cool (and clean thanks to a nice air purifier also installed) thanks to the entire team at Advanced Air!! We would highly recommend them for any of your air conditioning needs.
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By Nick P. on 08/07/19
No Comment

By Sonja R. on 08/07/19
No Comment

By Dan Paula B. on 08/01/19
We think Tony does a great job of finding and repairing our AC issues.

By Fred V. on 07/28/19
Called for quote on new system. Arrived on time and answered my questions. Response was much the same as other 'big' suppliers'. Adequate presentation but could not come close to matching other quotes for samer systems (from same manufacturer). Try smaller companie...
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Called for quote on new system. Arrived on time and answered my questions. Response was much the same as other 'big' suppliers'. Adequate presentation but could not come close to matching other quotes for samer systems (from same manufacturer). Try smaller companies that don't have big overhead and advertising.
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By Bradley T. on 07/28/19
Jeff was courteous thorough and detailed in his explanation of system status and recommend next steps.

By Jay W. on 07/24/19
Very professional, very committed, done right the first time and good follow up

By John C. on 07/20/19
Very responsive service

By Chuck U. on 07/19/19
This is an excellent company to work with. Jeff came out, looked at the house and the old equipment, performed all the calculations and provided a quote the same day. I called them numerous times to make selection changes and get another quote. They responded withi...
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This is an excellent company to work with. Jeff came out, looked at the house and the old equipment, performed all the calculations and provided a quote the same day. I called them numerous times to make selection changes and get another quote. They responded within hours to every request and answered every question. While their prices are not the lowest they are average but their service and professionalism is outstanding. They arrived on install day right on time, cleaned up after themselves and were finished early. I can't say enough good things about their sales and service teams. The overall format and itemized parts list of the quotes, their attention to detail, prompt responses and professionalism are what convinced me to choose them for my AC replacement project.
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By Chuck U. on 07/19/19
No comment
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