Parker came to the home on Saturday and quickly diagnosed the problem. We decided to buy a new unit (our fourth purchase from Action Air in 25 years). CJ and Joe arrived right on time on Monday morning for the install. They laid protective paper down in our home and then crawled into the hot attic. Five hours later the new Lennox unit was installed perfectly. My wife was thrilled. They were courteous and professional. This is why we always use Action Air and love them.
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Parker was OK, but I think this being his last stop of the day was more concerned with driving back to New Port Richey and the traffic. Chris who came out Sunday to rectify what Parker should have done gets the 5 STARS. He was fantastic!!! I called and spoke to let her know how well a job Chris did. Thanks Chris.
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Joandy was my service representative. He was very knowledgeable, very respectful and took care of my annual maintenance quickly and efficiently. I asked him a lot of questions about the service and the status of my HVAC and also the UV light. He answered my questions fully. An unexpected problem with a previous customer had caused a delay in getting to my house. However, he called me and gave me options. He knew I was pressed for time, so he serviced my A/C quickly and efficiently.
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I'm a new customer but I must say that I'm very impressed with the office staff who set up the service call to my house and also very impressed with Joandy G who came to do the work. Joandy has an extensive knowledge of all aspects of air conditioning and he was very careful to explain everything to me about my AC unit.
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They were professional, friendly and went right to work . It was not an easy installation but they never stated that fact , only did a great job from the time Parker came and diagnosed problem until Joe, C.J and John came and removed and reinstalled the new unit . Would highly recommend Action Air . They have taken good care of us for over 20 years .
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My air conditioning system stopped working late last night and a call was placed to Action Air Conditioning, Inc. I received a response the following morning and was informed that a tech would come shortly. Christian Lugo arrived at our home and immediately diagnosed the problem, researched his records and informed us that the defective part was in warranty and it's replacement would be of no cost to us. During the visit Christian was polite, informative and effective. We just want to inform you of the high quality of this employee. If we were to rate him we would give him a well deserved 5 stars.
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Started the maintenance program (Silver) with Action Air Conditioning. Joandy showed up at the expect time and was very thorough. The system I have is an older one (2008) and everything was working within limits and no leaks. He provided recommendations and explained why as well as answered all the questions I had asked.
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Was very satisfied with amazing service....arrived on time and really knew what they were doing and seemed to us it was completed in record time as it was very hot that day and lots of work to be accomplished. All finished and working well in less than a whole day...courteous and friendly service ...thank you ....
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Christian has serviced my AC twice and he is always professional and very knowledgeable. Once was on a holiday weekend and another time was early evening. The company is very well run and the staff is always friendly and easy to deal with. I would highly recommend them.I also would like to recognize Ricky Polonca and Michael Sparks. They did the installation of my new AC unit and really did a great job. After installation, they cleaned up all the debris and left the area immaculate. I am quite happy with Action Air.
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