First rate experience. Nobody in Florida likes it when the air conditioning goes on the fritz in late June. My initial contact with the main office was extremely pleasant and professional. I was offered same day service which was a very large plus and was given a 30 minute window for arrival instead of what seems to be the standard 1/2 day that everyone else does. Parker, the technician, was right on time, professional, and personable. He was able to diagnose the problem quickly and in addition to correcting the issue he also performed a regular maintenance service before he left (instead of having to schedule another appointment). I was extremely pleased with Parker, the front office, and the whole experience. I definitely recommend Action Air to anyone looking for anything from an emergency repair to regular maintenance.
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After a miserable weekend without a/c, we got a new Lennox a/c system from Action Air. Their staff (esp. sales rep Parker and lead installation tech Ricky) were professional, friendly and courteous. They worked hard to deliver a quality product and excellent service. We appreciate their efforts to make it as affordable as possible to enjoy our new quieter 2-stage energy efficient system.
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I was recommended to Action Air by a family member. First impressions and customer service is vital when providing a service and Action Air delivers! The first impression was excellent when I placed my call for a repair, and they even exceeded my expectations with arriving sooner than originally informed. Christian was courteous and professional, explaining the diagnosis in detail. He reviewed options with me and immediately went to work. I am completely satisfied even signed up for the maintenance program. Don't hesitate calling Action Air for your services needs.
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I am a long-time customer of Action Air because of the professionalism of their employees. I just had a new air conditioning system installed and the service I received from beginning to end reaffirms my belief that Action Air is a company that can be trusted and relied upon. I want to thank my installers (i.e., C.J., Mike, and John), and the service technician that sold me the system (Joandy). All of these individuals are very knowledgeable, professional, and truly caring individuals. I could not be happier with the service I receive from Action Air Conditioning. Dave, the owner, is a very professional man and he is lucky to have employees like this.
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I am a long-time customer of Action Air because of the professionalism of their employees. I just had a new air conditioning system installed and the service I received from beginning to end reaffirms my belief that Action Air is a company that can be trusted and relied upon. I want to thank my installers (i.e., C.J., Mike, and John), and the service technician that sold me the system (Joandy). All of these individuals are very knowledgeable, professional, and truly caring individuals. I could not be happier with the service I receive from Action Air Conditioning. Dave, the owner, is a very professional man and he is lucky to have employees like this.
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CJ and his team, which consisted of Joe and Eddie, did an amazing job! They showed up bright and early at 8:30 AM and were done removing our 2 old units and installing the 2 new ones by 2 PM. They took great care in making sure that my house stayed clean during the installation process, and they also gave me very clear and understandable directions for how to care for my new HVAC system. They were courteous and very professional throughout the whole process and I would recommend CJ and his team at Action Air to anyone in need of a new air conditioning system.
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I've had Action Air come out a couple of times and they have always done a great job. They respond quickly, explain everything and are very professional. I had a new AC install performed by Mike S and Ricky P recently and they were excellent. They arrived on time, performed the work in a timely manner, and then explained everything what was done. They were both friendly and professional, and did a great job. Everything was cleaned up, leaving the work site in better shape than when they got there. I would recommend Action Air for any of your HVAC needs, and would use them again.
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Excellent Installation Mike and the crew did an outstanding job installing my new air conditioner. He was very courteous, completely knowledgeable and took the extra time to help me understand what I needed to know. He and the others did a great job cleaning up after the installation. I would recommend Mike to anyone.
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Joandy, the installer was great - 5 star, company 3. However, I had a$30.00 off for celebrating coupon which was not honored because it was not installation. Nowhere does the coupon states that that is not valid for air conditioning check up. I even asked when booking the appointment and the phone person stated that the service person would take care of it. I would love for Action Air to step up and honor it.
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I was very impressed with this company from the very start. I was even more reassured when Parker showed up at the scheduled time. Parker is a professional. As I am a new customer of this company, he explained the different plans and helped me select the plan that was best for me. Then, he set about his work and I could tell that he knew his job exceptionally well. He went over everything that he checked before he left. I feel comfortable that my "old" air conditioning system is ready for the upcoming hot spell. I am very happy that I found a reliable company to help with my air conditioning needs.
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