After a spring tune up done by Steve F who, as he has in the past, did a great job and is always very pleasant to work with, I decided to replace my 22 yr old system with Action Air since I had planned to do so soon anyway. A few days later, my new Lennox system was installed by Mike S and his helper, Aaron H. Since I had the space available, Mike suggested I install a new plenum and filter for better air flow and efficiency. He and Aaron both did a great job on the installation of the air handler and the condenser as well as the new plenum. They were very helpful in explaining the operation of my new thermostat and answering all my questions. As a bonus, I was not charged extra for the installation of the plenum/filter grate. The new Lennox air handler and condenser are incredibly quiet and so far I love it. This was an overall good experience and I feel I got a great system for a fair price.
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Joandy Garcia serviced my A/C unit today. He was on time, courteous, knowledgeable and explained in detail what he was during today's service, and made several recommendations concerning other options. I have been pleased in the past with Action Airs service technicians, and their polite staff who answer the phones. I have never been placed on hold, nor have had to wait for a response to my prior calls. Several of my neighbors use Action Air and they have had similar good experiences and they previously recommended them to me when I was having a A/C problem.
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Today Joandy came to our home he was friendly and professional and most all had idea how unhappy I was. After his arrival he went right to work fixed the problem asked if I would like to purchase something extra I declined as I had spoken to a supervisor who saidI could get one at a later date as we had to do so many other things this year .He cleaned up his work and made the day a little brighter,,,,
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We have been dealing with Action Air Conditioning for many years and have been completely satisfied with their business. Today, their tech, Christian L., performed a repair on our Trane air conditioner. He was prompt, literally at our home within a half hour after our call. He was very thorough and diagnosed the problem very quickly. The repair was completed and he had the system running at top performance within a short time. He was very professional and informative in his explanation of the issue and how the repairs resolved the problem. Greatly appreciated Christian's work today. Action Air has always been my go to air conditioning company because of consistent performance by their people. Would highly recommend them.
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This year I had Joandy Garcia perform my annual service. He had an assistant (sorry, I forgot his name) with him whom he was training. They were very thorough and deliberate with the check of my system and gave me some tips to help keep it operating at peak performance. My current system is over 13 years old with Action Air the only company who has done service on it. They keep it running efficiently where other companies would probably try to sell me a new unit every 10 years. I am very satisfied with the services that I have received thru the years from Action Air.
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I have had A/C troubles ever since moving into my home in 1995. During the past 22 years, we have “enjoyed” very high electric bills & marginal cooling, with two different systems. Needless to say, I am elated that I called Action Air to rescue me from our seemingly endless, expensive troubles! I cannot say enough great things about Action Air’s owner, Dave Russell. He is a honest, very knowledgeable professional who explained every option, without even a hint of pressure to sell. And at the end, offing me more options and quality equipment and services than his competitors, his price was very fair, actually not even close to other bids. And the bottom line is that he followed through with everything he said he and his team would do! This brings me to the day of the replacement of my horrible ducting, heat pump and air handler. The five-person-team of installers were CJ, Mike V, Mike S; Joe W and Aaron. Every one of them are Professional; Courteous; Hard-Working; and Very Knowledgeable. I witnessed Team Workers who were always “on the same page.” Although it was a huge job, they worked continuously all day and were finished by 5pm on a Friday. There was no rush to clean up, which, by the way, was far superior than I ever expected. They spent the necessary time explaining everything they had done, and trained me on every aspect concerning the operation and self-maintenance of the heating and cooling system, and the new thermostat. I can truthfully say that these five men made this install one of the greatest service experiences of my life. In fact, I will say emphatically that if you don’t give Dave Russell’s team the opportunity to bid on your job, you are cheating yourself out of your own money, a great experience, and quality equipment and service. I would be remiss not to add that the two ladies in the office, Joyce, and Jan, are also a pleasure to work with! Thank you Dave, and everyone at Action Air for your hard work, and for rescuing me from my last ever AC / problem ! bob olson - a happy customer
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I had to have my air-conditioning replaced after my old unit failed after 13 years. Mike S. and Aaron H. of Action Air Conditioning installed the new compressor and handler today. I was impressed by what I observed: they were very efficient, yet detail oriented; they cleaned up meticulously before they left and most of all, they patiently answered all the questions I had and explained to me what they had to do and why. Overall, this was a very courteous, professional, and customer oriented crew. Thumbs up for ActionAir.
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I recently had my AC go out. I called for three estimates from companies that were all recommended to me. Action Air owner, Dave R. came to my house and assessed my problem. More importantly, he assessed my needs and desires. He came up with a price and quality equipment that could not be matched by anyone else. He is courteous and very professional. There was no effort on his part to rush my decision, nor did he put any pressure at all on me to gain a sale. Most important, he and his excellent installers did exactly what he said he would do! About the Installation - It was very timely. Within two days, a crew of five arrived exactly on time at 9am. They called 30 minutes before their arrival. Installations are never fun! But this one was exceptionally great to witness. I cannot say enough accolades about the installers! It was a huge job. They replaced all ducting in the attic, the heat pump and air handler. It was a pleasure watching as all five, CJ, Mike S, Mike V, Joe, and Aaron worked together as a Team. I mention their names because they all are truly outstanding, profession installers! They kept me totally informed as to what they were doing all day. They were meticulous about all details of their work. They were all conscientious, courteous, fully knowledgeable, and very professional. They worked non-stop while taking great care in not damaging any of our belongings. As the five men were finishing their excellent cleanup, it was Friday at 5pm. I tried to tell them I would finish cleaning so they could get home on time. They answered that they would leave my house as clean as they found it. Then, with no sign of rushing at all, the leader of the job took me to the new thermostat and trained me on the use of my new air/heat system. He explained again everything they had done for me. I must also comment that everyone at Action Air, including two ladies, Joice and Jan were a pleasure to talk with. Since the exceptional installation by Action Air, the air ducts, Lenox XP-16 Heat Pump, CBX32MV Air Handler, and Thermostat have been a Godsend! I have never experienced such efficiency, quietness and superior operation in any Air/Heat system - ever! My personal opinion is that if you don't call Action Air for at least a quote, you are probably losing some of your hard-earned money!! The warrantees are also great. Further, the dehumidifier capability and function is also a unexpected great feature, especially for people with allergies. Thank you, Action Air, and especially those named above, for a cost-effective experience. And after reading this, NO, I do not work for Action Air. I am just a very happy customer.
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I recently had my AC go out. I called for three estimates from companies that were all recommended to me. Action Air owner, Dave Russel came to my house and assessed my problem. More importantly, he assessed my needs and desires. He came up with a price and quality equipment that could not be matched by anyone else. He is courteous and very professional. There was no effort on his part to rush my decision, nor did he put any pressure at all on me to gain a sale. Most important, he and his excellent installers did exactly what he said he would do! About the Installation - It was very timely. Within two days, a crew of five arrived exactly on time at 9am. They called 30 minutes before their arrival. Installations are never fun! But this one was exceptionally great to witness. I cannot say enough accolades about the installers! It was a huge job. They replaced all ducting in the attic, the heat pump and air handler. It was a pleasure watching as all five, CJ, Mike S, Mike V, Joe, and Aaron worked together as a Team. I mention their names because they all are truly outstanding, profession installers! They kept me totally informed as to what they were doing all day. They were meticulous about all details of their work. They were all conscientious, courteous, fully knowledgeable, and very professional. They worked non-stop while taking great care in not damaging any of our belongings. As the five men were finishing their excellent cleanup, it was Friday at 5pm. I tried to tell them I would finish cleaning so they could get home on time. They answered that they would leave my house as clean as they found it. Then, with no sign of rushing at all, the leader of the job took me to the new thermostat and trained me on the use of my new air/heat system. He explained again everything they had done for me. I must also comment that everyone at Action Air, including two ladies, Joice and Jan were a pleasure to talk with. Since the exceptional installation by Action Air, the air ducts, Lenox XP-16 Heat Pump, CBX32MV Air Handler, and Thermostat have been a Godsend! I have never experienced such efficiency, quietness and superior operation in any Air/Heat system - ever! My personal opinion is that if you don’t call Action Air for at least a quote, you are probably losing some of your hard-earned money!! The warrantees are also great. Further, the dehumidifier capability and function is also a unexpected great feature, especially for people with allergies. Thank you, Action Air, and especially those named above, for a cost-effective experience. And after reading this, NO, I do not work for Action Air. I am just a very happy customer.
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