Had problem with the AC unit breaker switch shutting off leaving the bedroom area at 80. Mike came out and with in a short time it was fixed. The day prior a young man came out but didn't get the job done correctly. Mike had been at our house about 6 mo ago to check the unit during a bathroom remodel. He remembered and asked to see the bathroom now that it was done. Great customer guy.
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They are reliable and timely. Our technician, Joandy, was friendly and knowledgeable. Explained everything along with pictures of our unit. When I ask for him to show me the unit in our attic, he did not hesitate to take the time to explain everything. We have always had wonderful service from Action Air, and Joandy is no exception. Professional, knowledgeable & on time.
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Joandy did a fantastic job. He called and told me when he was going to be here. Arrived on time and fix our AC efficiently. He was extremely courteous and pleasant. When coming into the house he acknowledged and chatted with my 90-year-old mother and got us up and running with air-conditioning In time for dinner. He worked fast, explain what the problem was, arranged for a follow up and the whole process was easy. He seems like an extremely hard-working young man who had No qualms about showing up at 6 o’clock on a Friday evening before a three day holiday. Thank you for your dedication to your job Joandy!
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My air conditioner quit working, I was in a very hot 84 degrees inside my home! I called Action Air and they sent representative Joandy. He was very professional and diagnosed the problem right away. They located the part but couldn’t get it picked up and installed until the next day. He said he would call and see what he could do. Action Air located the part, picked it up, and sent Christian Lugo to install it, and working again. Thank God for Action Air!
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