Patrick performed the first year tune up on my new Lennox a/c system. He did a very thorough job and explained everything he did in detail. He is a true professional with a pleasant demeanor and is very articulate in describing the process and answering questions for the customer. I will request he return for the next scheduled service. By the way, I'm very happy with the new system. It has worked flawlessly so far.
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Scheduled an annual service for my AC unit. The technician (Christian Lugo) responded on time after giving us a phone call that he was en route. Christian arrived, ready to perform his duties. He was very knowledgeable and did a very thorough inspection of the unit and then proceeded to service the unit. His complete attention to the unit showed a build up of mold that was not in a place where the homeowner would expect to find something. He gave recommendations for the removal and maintenance of the growth. His courtesy , professional manner and above all, genuine concerns for the customer, were of the highest standards I have seen in a very long time. I would welcome Christian anytime in my home.
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Joandy G. came out this time for our yearly maintenance. Very punctual, personable and knowledgeable. Had a concern and he was very thorough on explaining the issue. Took the time to answer all questions and concerns. Been with Action Air for over 20 years starting with Mike K. who's been there since then. Excellent customer service, very pleased. Wouldn't even think about changing company.
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I just ordered my new air conditioning unit and it was installed on Monday. Parker was a big help in explaining all of the units and benefits Action Air has to offer. Parker is very polite and knowledgeable and was able to direct me in purchasing the perfect unit for my home. I definitely recommend Action Air and I would request for Parker to assist you with your purchase or repairs.
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I just ordered my new air conditioning unit and it was installed on Monday. Parker was a big help in explaining all of the units and benefits Action Air has to offer. Parker is very polite and knowledgeable and was able to direct me in purchasing the perfect unit for my home. I definitely recommend Action Air and I would request for Parker to assist you with your purchase or repairs.
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I am posting this review for Christian L. I have used Action Air for 19 years and have always been pleased with the service, repair and cost. Today Christian replaced my thermostat as provided the same excellent service. He was on time, efficient and very patient with my many questions. He explained the settings and instructed me prior to leaving. I could not have asked for more. Kudos to Christian and Action Air.
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