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By Norma S. on 06/28/19
Great service!

By Michael M. on 06/28/19
Nice job

By Michael M. on 06/28/19
Very good job!

By Tom A. on 06/26/19
Ronnie F. was my service man and he was on time and very courteous and professional. He answered my questions and completed the service on two units in a timely manner. I would highly recommend Ronnie F. and Acosta Heating & Cooling to anyone needing HVAC service! *** **********

By Gil M. on 06/22/19
Very friendly, knowledgeable guys. Great service!

By Bijal S. on 06/21/19
Shannon was great; she was professional, knowledgeable, and cleaned up (and she was good w/ our dogs). Identified a separate issue for follow up with a separate plumber (too bad Acosta doesn't do plumbing on hot water heaters).

By Rick Pennie S. on 06/21/19
Acosta just serviced my mother-in-law's unit as well as our unit. Great service! We highly recommend Acosta Heating & Cooling!

By Cheryl D. on 06/20/19
Your service person, Hamza, was great: courteous, professional and thorough! Probably the best service person who has been out to do the warranty maintenance on our Lennox HVAC system. We appreciate Anna scheduling us for a service appointment so quickly. Good ...
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Your service person, Hamza, was great: courteous, professional and thorough! Probably the best service person who has been out to do the warranty maintenance on our Lennox HVAC system. We appreciate Anna scheduling us for a service appointment so quickly. Good experience all around. CL Dodd
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By Brinda P. on 06/20/19
We are purchasing two new Heat and Air Systems. We reviewed four local companies. We felt Donovan was very knowledgeable, understood our goals, was extremely professional, timely and was available to answer questions during our decision making process.

By Ed W. on 06/19/19
Ron arrived within the one hour window. Completed the requested PM on the 7 year old a/c system with minimal issues noted. Reported a clogged condensate line; I authorized the repair and install of a safety switch. All work completed within a 90 minute window. Poli...
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Ron arrived within the one hour window. Completed the requested PM on the 7 year old a/c system with minimal issues noted. Reported a clogged condensate line; I authorized the repair and install of a safety switch. All work completed within a 90 minute window. Polite, Punctual, reasonable cost.....what more can you ask for!!!!! Totally satisfied. **********
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By Max Z. on 06/19/19
Called to have a technician come out to investigate a noise coming from our in-ceiling air handler. Micah was very helpful in explaining the reason for the noise and assuring us that it was not something we should be concerned about. Our system was installed last y...
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Called to have a technician come out to investigate a noise coming from our in-ceiling air handler. Micah was very helpful in explaining the reason for the noise and assuring us that it was not something we should be concerned about. Our system was installed last year around this time and this was our second time calling to make sure everything was okay. Micah also recommended a service plan which we are currently investigating to weigh our options. The plan he described to us covers 2 cleanings a year plus parts and labor for anything that goes wrong for $20/mo.
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By Jim K. on 06/18/19
Acosta has taken care of our AC/Heat for years and we have no complaints. The service last week was definitely outstanding. Duke arrived as agreed upon. He was efficient, was steadly working and answered all my questions. He is an outstanding young man and a gre...
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Acosta has taken care of our AC/Heat for years and we have no complaints. The service last week was definitely outstanding. Duke arrived as agreed upon. He was efficient, was steadly working and answered all my questions. He is an outstanding young man and a great representation for Acosta. He is personable and friendly and customer oriented all rolled into one. He is very well mannered and polite. He gets an A from me. Congrats to Acosta for having such a fine man on staff and Congrats to the adults that raised such a fine young man. Thanks Duke!!!
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By Adam F. on 06/18/19
No comments

By Marshal C. on 06/06/19
I had just repaired my AC on 5/17/19 with Travis HVAC company in Huntersville when tragedy struck again today. My AC went out due to ants being on my contactor in the outside unit. Travis was not able to help me and didn’t try very hard to make my situation an em...
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I had just repaired my AC on 5/17/19 with Travis HVAC company in Huntersville when tragedy struck again today. My AC went out due to ants being on my contactor in the outside unit. Travis was not able to help me and didn’t try very hard to make my situation an emergency in the 80 degree heat. So I called Acosta who not only listened to my needs, but also sent someone out to my home while I was at work. Jeremy was very professional and worked hard to make sure we were satisfied. My pups and fiancé are very happy with Acosta’s work ethic and fast service. We will be using them again for sure!!
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By Connor M. on 06/06/19
I had mixed experiences in the past with Acosta. Recent service and installation has been markedly improved.

By Lisa B. on 06/06/19
Aaron and Quentin were super! There was an issue that came up during my initial install that was potentially disruptive and expensive. Aaron, a manager took it upon himself and made my issue his issue. Not only did he come out and inspect the issue, but made the...
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Aaron and Quentin were super! There was an issue that came up during my initial install that was potentially disruptive and expensive. Aaron, a manager took it upon himself and made my issue his issue. Not only did he come out and inspect the issue, but made the repair himself. I was very upset and anxious, but Aaron stepping up really eased that anxiety. After the repair, Quentin finished the install. I could not have had a better team. Aaron and Quentin were knowledgeable, skilled, professional, and friendly. My experience with Acosta Heating & Cooling was great from beginning to end. I would recommend this company and their team without reservation.
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By Lisa B. on 06/06/19
Jayson and Brent were my install team. They were pleasant and professional from beginning to end. They kept us informed during various stages of the install process. Near the end of the install, they ran into a major hiccup and couldn't complete the install that...
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Jayson and Brent were my install team. They were pleasant and professional from beginning to end. They kept us informed during various stages of the install process. Near the end of the install, they ran into a major hiccup and couldn't complete the install that day. When Jayson explained the issue which wasn't anything they had done wrong, just a random and unexpected surprise, it was very upsetting and frustrating for me. Jayson immediately got his manager on the phone for me to speak with, and before Jayson left he made sure I felt a little more at ease about the situation. Even though Jayson and Brent were not the team to complete the install, I am very thankful Jayson was the tech who I had that first day. I'm not sure if anyone else would have been as professional, patient and kind as Jayson was when I was so visibly upset. I was pleased with their service and would recommend Acosta Heating & Cooling.
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By Lisa B. on 06/06/19
I contacted Acosta Heating & Cooling during the hottest week so far this season, and they responded with a visit to my home that afternoon. Donovan was punctual, pleasant and very professional. He looked at a couple of options for replacing my unit to determine the...
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I contacted Acosta Heating & Cooling during the hottest week so far this season, and they responded with a visit to my home that afternoon. Donovan was punctual, pleasant and very professional. He looked at a couple of options for replacing my unit to determine the best value for my money. This was an expensive and unexpected purchase at a very inconvenient time, but Donovan help to alleviate some of that stress by taking the time to answer my questions and address my concerns. What made me confident in my decision with moving forward with Acosta Heating & Cooling is even though they were busy and unable to schedule me right away for unit replacement, they provided portable AC units in my home until the install was complete. I was pleased with my service and would recommend Acosta Heating & Cooling.
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By Lisa B. on 06/06/19
I contacted Acosta Heating & Cooling during the hottest week so far this season, and they responded with a visit to my home that afternoon. Donovan was punctual, pleasant and very professional. He looked at a couple of options for replacing my unit to determine t...
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I contacted Acosta Heating & Cooling during the hottest week so far this season, and they responded with a visit to my home that afternoon. Donovan was punctual, pleasant and very professional. He looked at a couple of options for replacing my unit to determine the best value for my money. This was an expensive and unexpected purchase at a very inconvenient time, but Donovan help to alleviate some of that stress by taking the time to answer my questions and address my concerns. What made me confident in my decision with moving forward with Acosta Heating & Cooling is even though they were busy and unable to schedule me right away for unit replacement, they provided portable AC units in my home until the install was complete. I was pleased with my service and would recommend Acosta Heating & Cooling.
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By Bob Karen P. on 06/06/19
I WILL NO LONGER RECOMMEND THIS COMPANY. Ownership leaves much to be desired, as it did not return phone calls as promised and tried to shift the blame to me, the customer, for high labor repair cost estimates ON TWO UNITS UNDER WARRANTY AND LESS THAN FIVE YEARS OL...
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I WILL NO LONGER RECOMMEND THIS COMPANY. Ownership leaves much to be desired, as it did not return phone calls as promised and tried to shift the blame to me, the customer, for high labor repair cost estimates ON TWO UNITS UNDER WARRANTY AND LESS THAN FIVE YEARS OLD because I didn't have an ongoing service contract with them. BTW - t he service technicians were great - responsive, customer-focused, and knowledgable. High scores for for both of them. Too bad management doesn't represent the same principles.
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Select any employee to see all their reviews.

Hamza A
Rating:
(2 total reviews)
Tony H
Rating:
(2 total reviews)
Dustin L
Rating:
(1 total review)
Jason P
Rating:
(1 total review)
Brent H
Rating:
(1 total review)
Ryan K
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Acosta Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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