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By teresita F. on 05/12/17
Ruben Roo was very professional, explained all the actual problems as well as future ones. Would like for him to come next time my maintenance appointment will come.

By teresita F. on 05/12/17
Ruben was very helpful today showing all of his finding in maintains my ac unit Ruben offered various options that will help my ac operate more efficiently

By Fred j. on 05/11/17
Ruben was very helpful today showing all of his finding in maintains my ac unit Ruben offered various options that will help my ac operate more efficiently

By Augusto S. on 04/27/17
Professional, Knowledgeable, Friendly.

By Johanna A. on 04/25/17
Had a new A/C system installed, referred by Home Depot over a year ago. Great experience with the install and financing of the unit. I've had them come back twice for maintenance on the system. Ruben Roo has been great to work with. He answers all my questions. The...
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Had a new A/C system installed, referred by Home Depot over a year ago. Great experience with the install and financing of the unit. I've had them come back twice for maintenance on the system. Ruben Roo has been great to work with. He answers all my questions. They have arrived at the time stated which I really appreciate. Quick, responsive and professional.
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By Brenda E. on 04/19/17
Ruben R. Was professional and thorough in his evaluation and installation of recommended parts of our a/c unit.

By Margarita V. on 04/19/17
I had my new air condition installed by Mr.Jose Guerra and his assistant Mr.Liodan Perez. They were super nice answering all my questions plus they new what they were doing, the time it was going to take and they left everything clean like nothing has happened. I w...
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I had my new air condition installed by Mr.Jose Guerra and his assistant Mr.Liodan Perez. They were super nice answering all my questions plus they new what they were doing, the time it was going to take and they left everything clean like nothing has happened. I was very please with their service.
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By warren s. on 04/19/17
excellent worker

By ANDRES LOPEZ D. on 04/16/17
Mr. Raimundo Rodriguez is an excellent technician and we are very pleased with his work.

By Yoel A. on 04/16/17
(no comment)

By Viviana C. G. on 04/12/17
The best service I have ever had. very nice attentive and compassionate

By Margaret A. on 04/12/17
Although it was only a routine service call Raimundo checked everything. He was professional ,courteous and friendly. I wouldn't hesitate to recommend ARS

By Judy P. on 04/09/17
Raimundo is a great technician. Very thorough.

By Judy P. on 04/08/17
Excellent service. Raimundo is the best.

By Walid K. on 04/03/17
Excelente

By Filud R. on 04/03/17
Great Service, very professional. Definitely would recommend.

By catherine k. on 03/31/17
I was extremely pleased with Hernan Ortiz, the tech, who explained everything he was doing, showed me the before and after, explained how to clean the AC unit outside and did all the maintenance work that the contract requires. However, I was unhappy with the perso...
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I was extremely pleased with Hernan Ortiz, the tech, who explained everything he was doing, showed me the before and after, explained how to clean the AC unit outside and did all the maintenance work that the contract requires. However, I was unhappy with the person who came before him who never did any part of the maintenance electing instead to tell me that the freon was low (a lie as two other people tested it that same day and two weeks later when it was found to be perfect), that the AC unit was too big( again, wrong as it is the perfect size), that the freon was leaking out of holes in the coils (not true) and that the coils were dirty and needed immediate cleaning ( a costly procedure and on a scale of 10, they are maybe at a 3). His sole goal was to sell me a new AC system. Every time an ARS tech comes, they spend as much or more time trying to sell products as to do the work. They get a percentage of the sales and probably get paid lower than other companies. It is not only beyond irritating, it is irresponsible making the repair person become a salesman when he should just be servicing the system. Hernan was the first and the best tech from your company as he did the work excellently, was the consumate professional and did not try to sell me a product, just doing the contracted for maintenance.
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By catherine k. on 03/30/17
I have not been always happy with ARS A/C because over the last years, their service techs tend to spend as much time trying to sell you products as they do taking care of your AC. However, today, Hernan Ortiz proved to be a true professional. He serviced the AC, p...
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I have not been always happy with ARS A/C because over the last years, their service techs tend to spend as much time trying to sell you products as they do taking care of your AC. However, today, Hernan Ortiz proved to be a true professional. He serviced the AC, properly cleaning the inside and outside units, showing me what I could do on my own to keep up the unit and went over any questions with detailed answers.I would heartily recommend him to anyone.
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By Esther I. on 03/24/17
Mr Ortiz arrived on time, diagnosed the problem immediately and explained everything to us right away. He was very professional, competent, pleasant and did a great job. He further explained to us how we help manage the problem in the future. My husband and I bo...
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Mr Ortiz arrived on time, diagnosed the problem immediately and explained everything to us right away. He was very professional, competent, pleasant and did a great job. He further explained to us how we help manage the problem in the future. My husband and I both were very satisfied with his work and wouldn't hesitate to use him again and would highly recommend him to others. He is a asset to your company.
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By Esther I. on 03/23/17
Mr Hernan Ortiz came out to clean our AC unit. We was very professional, courteous and did a great job. He is an asset to your company. Thank you,
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