CALL TO SCHEDULE
(305) 235-7223
By Margarita V. on 04/19/17
I had my new air condition installed by Mr.Jose Guerra and his assistant Mr.Liodan Perez. They were super nice answering all my questions plus they new what they were doing, the time it was going to take and they left everything clean like nothing has happened. I w...
(View More)
I had my new air condition installed by Mr.Jose Guerra and his assistant Mr.Liodan Perez. They were super nice answering all my questions plus they new what they were doing, the time it was going to take and they left everything clean like nothing has happened. I was very please with their service.
(View Less)

By warren s. on 04/19/17
excellent worker

By ANDRES LOPEZ D. on 04/16/17
Mr. Raimundo Rodriguez is an excellent technician and we are very pleased with his work.

By Yoel A. on 04/16/17
(no comment)

By Viviana C. G. on 04/12/17
The best service I have ever had. very nice attentive and compassionate

By Margaret A. on 04/12/17
Although it was only a routine service call Raimundo checked everything. He was professional ,courteous and friendly. I wouldn't hesitate to recommend ARS

By Judy P. on 04/09/17
Raimundo is a great technician. Very thorough.

By Judy P. on 04/08/17
Excellent service. Raimundo is the best.

By Walid K. on 04/03/17
Excelente

By Filud R. on 04/03/17
Great Service, very professional. Definitely would recommend.

By catherine k. on 03/31/17
I was extremely pleased with Hernan Ortiz, the tech, who explained everything he was doing, showed me the before and after, explained how to clean the AC unit outside and did all the maintenance work that the contract requires. However, I was unhappy with the perso...
(View More)
I was extremely pleased with Hernan Ortiz, the tech, who explained everything he was doing, showed me the before and after, explained how to clean the AC unit outside and did all the maintenance work that the contract requires. However, I was unhappy with the person who came before him who never did any part of the maintenance electing instead to tell me that the freon was low (a lie as two other people tested it that same day and two weeks later when it was found to be perfect), that the AC unit was too big( again, wrong as it is the perfect size), that the freon was leaking out of holes in the coils (not true) and that the coils were dirty and needed immediate cleaning ( a costly procedure and on a scale of 10, they are maybe at a 3). His sole goal was to sell me a new AC system. Every time an ARS tech comes, they spend as much or more time trying to sell products as to do the work. They get a percentage of the sales and probably get paid lower than other companies. It is not only beyond irritating, it is irresponsible making the repair person become a salesman when he should just be servicing the system. Hernan was the first and the best tech from your company as he did the work excellently, was the consumate professional and did not try to sell me a product, just doing the contracted for maintenance.
(View Less)

By catherine k. on 03/30/17
I have not been always happy with ARS A/C because over the last years, their service techs tend to spend as much time trying to sell you products as they do taking care of your AC. However, today, Hernan Ortiz proved to be a true professional. He serviced the AC, p...
(View More)
I have not been always happy with ARS A/C because over the last years, their service techs tend to spend as much time trying to sell you products as they do taking care of your AC. However, today, Hernan Ortiz proved to be a true professional. He serviced the AC, properly cleaning the inside and outside units, showing me what I could do on my own to keep up the unit and went over any questions with detailed answers.I would heartily recommend him to anyone.
(View Less)

By Esther I. on 03/24/17
Mr Ortiz arrived on time, diagnosed the problem immediately and explained everything to us right away. He was very professional, competent, pleasant and did a great job. He further explained to us how we help manage the problem in the future. My husband and I bo...
(View More)
Mr Ortiz arrived on time, diagnosed the problem immediately and explained everything to us right away. He was very professional, competent, pleasant and did a great job. He further explained to us how we help manage the problem in the future. My husband and I both were very satisfied with his work and wouldn't hesitate to use him again and would highly recommend him to others. He is a asset to your company.
(View Less)

By Esther I. on 03/23/17
Mr Hernan Ortiz came out to clean our AC unit. We was very professional, courteous and did a great job. He is an asset to your company. Thank you,

By Mercay W. on 03/22/17
Ruben was excellent. He explained everything about the AC unit and how it works and how to keep it clean. He was a great AC service provider.

By Ana A. on 03/18/17
Mr. R. was very professional. He took his time checking my A/C inside and outside the house. I think he did a very good job.

By Arlene N. on 03/16/17
We were guaranteed 24 hours service. We were left with 10 day old AC unit not working overnight. We called by 6pm and no one came until the new shift the next day. No on-call technician came. No one could give me a time to expect anyone nor did we receive a call a...
(View More)
We were guaranteed 24 hours service. We were left with 10 day old AC unit not working overnight. We called by 6pm and no one came until the new shift the next day. No on-call technician came. No one could give me a time to expect anyone nor did we receive a call asking if they could come over. We were also told that parts were always stocked for emergency purposes in a nearby warehouse in our neighborhood. Our part had to be overnighter from another city altogether. So much for guarantees.
(View Less)

By Arlene N. on 03/14/17
This is specifically for the attention and service by Ruben Roo. He is a very polite, professional, competent service person. he came in to assess the situation and determined the issues immediately. he processed and replacement order on the spot. He returned to se...
(View More)
This is specifically for the attention and service by Ruben Roo. He is a very polite, professional, competent service person. he came in to assess the situation and determined the issues immediately. he processed and replacement order on the spot. He returned to service the replacement part and was done in no time. Efficient and clean. We recommend him as a serviceman for ARS at any given time. We thank him for holding up the warranty we received.
(View Less)

By Annette M. on 02/27/17
Execellent service, keep up the good work Mr.Raimundo Rodriguez.

By Brian C. on 02/26/17
Raimundo was an absolute professional. He explained the problems that were occurring and showed us, in detail, the issue our thermostat sensor had. He replaced the thermostat quickly, and fixed the problem in a timely manner. I would highly recommend him to any cus...
(View More)
Raimundo was an absolute professional. He explained the problems that were occurring and showed us, in detail, the issue our thermostat sensor had. He replaced the thermostat quickly, and fixed the problem in a timely manner. I would highly recommend him to any customer in need of a repair. He came out on a Sunday with no complaint, and was as courteous as humanly possible.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(305) 235-7223

Customer service is always a top priority at ARS / Rescue Rooter Miami. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.