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By Colin P. on 08/13/19
Great company and process the whole way through. Phone support was excellent and informative, made multiple checkup calls leading up to the appointment. Technician arrived promptly, explained the options and process efficiently, and they performed the work quickl...
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Great company and process the whole way through. Phone support was excellent and informative, made multiple checkup calls leading up to the appointment. Technician arrived promptly, explained the options and process efficiently, and they performed the work quickly and thoroughly. I’ll faithfully return for more services any time I have issues they can assist with.
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By Andrea G. on 08/10/19
Prompt and Excellent service at an affordable price. Workman was conscientious. He covered his work boots before walking inside. Once he detected the problem, he quickly fixed it, then he checked to make sure the unit was working properly. Fagundes workmen are know...
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Prompt and Excellent service at an affordable price. Workman was conscientious. He covered his work boots before walking inside. Once he detected the problem, he quickly fixed it, then he checked to make sure the unit was working properly. Fagundes workmen are knowledgeable, courteous and conscientious. They show up on time. They provide excellent service at an affordable price. I like that they didn’t try to sell me anything, They just fixed the damaged item in record time - under 30 minutes.
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By David M. on 08/02/19
Sammy came with an apprentice, Eric. This was the first time that I met Sammy or Eric. Sammy reassured me that he had done many installations and was now just going to fire it up and take care if the final steps. He did a excellent job and explained to me everythi...
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Sammy came with an apprentice, Eric. This was the first time that I met Sammy or Eric. Sammy reassured me that he had done many installations and was now just going to fire it up and take care if the final steps. He did a excellent job and explained to me everything he was doing and why. I'm a very curious person, I like to learn as well.
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By Lolita A. on 08/01/19
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
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Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
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By Lolita A. on 08/01/19
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
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Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
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By Juliana R. on 07/25/19
Exceptional Service! Highly recommended! I was without AC for about a week. I was told by a previous company that I needed a whole new unit. Thankfully, I reached out to A. Fagundes for a diagnostic visit. They came in and fixed the problem in one day! And I didn...
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Exceptional Service! Highly recommended! I was without AC for about a week. I was told by a previous company that I needed a whole new unit. Thankfully, I reached out to A. Fagundes for a diagnostic visit. They came in and fixed the problem in one day! And I didn’t need a new unit at all. Thank you for your honesty and professionalism. I will be using this company for all of my future needs as a homeowner!
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By Kelly M. on 07/25/19
Thanks to Sammy for helping our contractor with the bathroom plumbing on our jobsite in Windham. Showed up on time and prepared and with assistance. Done in little time!

By Nancy S. on 07/23/19
Ron came on time, introduced himself, finished the work quickly. I'd highly recommend A. Fagundes Plumbing & Heating.

By Steven B. on 07/23/19
Your team of plumbers did an excellent job of installing our washer and dryer. And Jason was very professional and helpful in scheduling everything. Thank you.

By Trina M. on 07/21/19
Superior in both plumbing and HVAC. We have had several projects, large and small, completed with care by A. Fagundes Plumbing and Heating. Completely satisfied with all work. The latest job was done by Ron R., who was very professional and polite, and did a grea...
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Superior in both plumbing and HVAC. We have had several projects, large and small, completed with care by A. Fagundes Plumbing and Heating. Completely satisfied with all work. The latest job was done by Ron R., who was very professional and polite, and did a great job on our bathroom.
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By Ali S. on 07/19/19
Wow! They always provide the best service and quality! Time effective and get the job done! I’ve used other services before and now that we’ve found A.Fagundes and team we’ll never use anywhere else! An overall A+ experience from start to finish. Dedicated...
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Wow! They always provide the best service and quality! Time effective and get the job done! I’ve used other services before and now that we’ve found A.Fagundes and team we’ll never use anywhere else! An overall A+ experience from start to finish. Dedicated to their clients and getting the job done!
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By Lori P. on 07/19/19
for question 7 I would have rated a higher if I could!

By Lori P. on 07/19/19
5 Stars!!!!!!!!! Sam was great and the response time to come and replace my water heater was fantastic! very competitive pricing too! I highly recommend them!

By Andrea T. on 07/11/19
I will only do business with this company! Al is honest and his prices are the best around. Sammy did an excellent job installing my water heater, I will be using them to install a new gas forced hot air furnace and central air this fall.

By Sean k. on 07/04/19
It was same day before long holiday weekend and they still fit me in at no extra charge and did a great job s well

By Sean k. on 07/03/19
My water heater went on me 7/3 the day before holiday weekend. I called in morning and they had someone there by the afternoon. Sammy was the technician extremely professional polite cleaned up everything when done took less than an hour with his helper and pleasan...
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My water heater went on me 7/3 the day before holiday weekend. I called in morning and they had someone there by the afternoon. Sammy was the technician extremely professional polite cleaned up everything when done took less than an hour with his helper and pleasantly surprised by the price. I would recommend this business to everyone.
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By LAWRENCE C. on 06/27/19
From the first meeting with Peter F until the final handover from Steve D, the crew was knowledgeable, considerate and gave me great service

By LAWRENCE C. on 06/27/19
From the first meeting with Peter F until the final handover from Steve D, the crew was knowledgeable, considerate and gave me great service

By Chris B. on 06/18/19
Thanks Al. Sammy was a terrific guy. Very pleased with his work. Chris

By Karen P. on 06/14/19
Hi Brenda, I know that we are only about half way through the AC job, but I just have to compliment the team you have here. They are quiet, focused, careful, friendly and respectful (of people and property) all at the same time. Next week I will forget t...
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Hi Brenda, I know that we are only about half way through the AC job, but I just have to compliment the team you have here. They are quiet, focused, careful, friendly and respectful (of people and property) all at the same time. Next week I will forget to send this email and say Kudos! so here it is now. (and next week I am hoping for working AC and 95 degrees!) Peace, Karyn
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978-459-0139

Select any employee to see all their reviews.

Sammy Y
Rating:
69 total reviews!
Ron R
Rating:
65 total reviews!
Steve D
Rating:
(46 total reviews)
Andreas T
Rating:
(36 total reviews)
Nick C
Rating:
(34 total reviews)
Peter F
Rating:
(26 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period A.Fagundes P&H Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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978-459-0139

Customer service is always a top priority at A.Fagundes P&H Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
978-459-0139
Steve D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
46 total reviews
A.Fagundes Plumbing and Heating has been offering top quality workmanship since 2003. We are a growing company with our goals set on customer service and repeat customer satisfaction. Our staff is trained to be efficient, precise and respectful. We offer up front pricing with no hidden surprises.
By LAWRENCE C. on 06/27/19
From the first meeting with Peter F until the final handover from Steve D, the crew was knowledgeable, considerate and gave me great service

By LAWRENCE C. on 06/27/19
From the first meeting with Peter F until the final handover from Steve D, the crew was knowledgeable, considerate and gave me great service

By Hazel L. on 04/26/19
Very happy with the work they did.

By Alex P. on 04/21/19
I worked with Peter from A. Fagundes Plumbing & Heating to get my initial combi boiler heater quote, and then with Steve and his team to get it installed. I had a great experience and would highly recommend them. Peter explained all my options very thoroughly an...
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I worked with Peter from A. Fagundes Plumbing & Heating to get my initial combi boiler heater quote, and then with Steve and his team to get it installed. I had a great experience and would highly recommend them. Peter explained all my options very thoroughly and worked to find the right solution for my budget, space constraints, and water usage needs. Steve was extremely professional, finished when they said they would, and cleaned up even more than I expected. The final installation looks shiny & new and best of all, no more cold showers in the morning. The backoffice even worked with me to submit my MassSave rebate, so I didn't have to mess with that paperwork. I wish all vendor interactions were like this.
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By Marius C. on 04/20/19
Exactly what I expected.No problems.Period.

By Marius C. on 04/19/19
Everybody was professional ,friendly and knowledgeable. While I have nothing to complain about, Ido not give 5 stars because nobody is perfect and everybody needs an incentive to continue to strive to be better.

By Judith F. on 03/31/19
Everyone was very friendly, clearly knew what they were doing. My mini ductless heat pumps were installed two days after I closed on the loan. And Brenda and Brigit are there to answer any questions and to schedule your work.

By Judith F. on 03/30/19
This is a great company to work with. Peter Freedman clearly explained my options and the very confusing rebates. He worked with me to get the best price for what I needed. Then Steve and his team came to install the units within days of my loan closing. They quick...
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This is a great company to work with. Peter Freedman clearly explained my options and the very confusing rebates. He worked with me to get the best price for what I needed. Then Steve and his team came to install the units within days of my loan closing. They quickly and professionally did all the installation. And a quick shout out to Joe, the electrician who made it all possible. This group was efficient, clean, and really nice guys to deal with!!
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By Christopher S. on 02/05/19
A. Fagundes is HANDS down the best plumbing and heating company in the Lowell area of Massachusetts. They have worked on my home for the past 4 months, installing brand new heating systems, and mini split air conditioners. They have always taken the time to expla...
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A. Fagundes is HANDS down the best plumbing and heating company in the Lowell area of Massachusetts. They have worked on my home for the past 4 months, installing brand new heating systems, and mini split air conditioners. They have always taken the time to explain everything that is going on, and helped us save lots of money using the mass save rebate programs. All of their staff, from owners to technicians, are incredibly respectful and helpful and go above and beyond to make your job go smooth. Cannot recommend this company enough!
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By Edward E. on 10/03/18
My experience with Fagundes Plumbing and Heating was great from start to finish. I had a tankless hot water heater installed and having had several contractor provide estimates, Fagundes happily answered all me questions and provided a fair and reasonable estimate...
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My experience with Fagundes Plumbing and Heating was great from start to finish. I had a tankless hot water heater installed and having had several contractor provide estimates, Fagundes happily answered all me questions and provided a fair and reasonable estimate. The installers were professional and receptive to any questions I had during the installation. Having a 100 year old home, I know plumbing can be challenging. The installers did a great job with the installation, bypassing my existing oil burner. I've only had the new water heater for a couple day so I can't really comment on that, but I know if I have any issue, Fagundes will be the first plumber I call. Great Job!
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By Christopher S. on 09/06/18
My wife and I went through a mass save home energy audit, and used A Fagundes plumbing and heating to install a new Weil McLane boiler and superstor water tank. Steve and Ron were the field technicians that came out and did all of the work. They were both on time...
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My wife and I went through a mass save home energy audit, and used A Fagundes plumbing and heating to install a new Weil McLane boiler and superstor water tank. Steve and Ron were the field technicians that came out and did all of the work. They were both on time and very professional in all of their work that they did. They respected the home, and were very efficient and cleanly in all of their work. I would HIGHLY recommend A Fagundes to take care of any pluming and heating needs for your home improvement products. Cannot recommend enough!
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By Audrey_Veiga@uml.edu on 08/09/18
Thank you to the entire crew, sales, office and installer for a great job! We wished we would have installed ductless AC earlier. Great experience dealing with all personnel at Fagundes Plumbing and Heating. Thank you Peter for all your support!!

By Stephen R. on 08/02/18
everyone from this company that I dealt with was courteous and most importantly helpful!!

By Stephen R. on 07/21/18
Steve was here for 3 days installing air conditioning on my home. He and the crew were great, answered any question I had and were receptive to my needs. Very professional Also want to give an A plus to Brenda in the office who is did all the work on the rebates an...
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Steve was here for 3 days installing air conditioning on my home. He and the crew were great, answered any question I had and were receptive to my needs. Very professional Also want to give an A plus to Brenda in the office who is did all the work on the rebates and schedule. She is a great company representative.
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By Ken B. on 07/02/18
We had a furnace replacement and 1st time central air installed in June, (shortly before a long heat wave). The system works great and just in time!! To start, Peter explained all of our options and pricing. There were absolutely no surprises! Steve D. and his assi...
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We had a furnace replacement and 1st time central air installed in June, (shortly before a long heat wave). The system works great and just in time!! To start, Peter explained all of our options and pricing. There were absolutely no surprises! Steve D. and his assistant installed the equipment professionally in a couple of days. Danielle and Brenda handled all of the paper work and submitted rebate claims on our behalf. Terrific team!!
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By Fred K. on 06/05/18
good job

By Robert L. on 05/30/18
Steve Dudley from A Fagundes plumbing and heating came to our house to solve a problem with our Mitsubishi a/c units . He and his helper diagnosed and solved the problem quickly and professionally. Giving me the details of what he needed to do and what it would co...
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Steve Dudley from A Fagundes plumbing and heating came to our house to solve a problem with our Mitsubishi a/c units . He and his helper diagnosed and solved the problem quickly and professionally. Giving me the details of what he needed to do and what it would cost before actually starting the repair. I will definitely contact A. Fagundes in the future if my system ever needs service again. Steve did a great job.
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By Robert L. on 05/30/18
Steve Dudley from A Fagundes plumbing and heating came to our house to solve a problem with our Mitsubishi a/c units . He and his helper diagnosed and solved the problem quickly and professionally. Giving me the details of what he needed to do and what it would co...
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Steve Dudley from A Fagundes plumbing and heating came to our house to solve a problem with our Mitsubishi a/c units . He and his helper diagnosed and solved the problem quickly and professionally. Giving me the details of what he needed to do and what it would cost before actually starting the repair. I will definitely contact A. Fagundes in the future if my system ever needs service again. Steve did a great job.
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By Janice C. on 05/18/18
Steve and his trainee were very professional. Did a fantastic job and explained everything. No fuss, came in reviewed job and it was done. Have you on my list for house service.

By Ken F. on 04/19/18
My mother in-law loved the techs very professional
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