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By Karin R. on 05/24/19
The process from beginning to end was much easier than I thought and they were able to get out to me faster than I expected. Everything was done efficiently and quickly and I am extremely happy with my water heater and the service that was provided.

By Ravi R. on 05/24/19
My entire family loved the Samy Work especially when he cleaned up entire work spot squeaky clean. He knows his work and we already planned to give more big project to Fagundes. Again Thanks a ton to your exceptional employee. Ravi Raj IT Director Harvard Unive...
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My entire family loved the Samy Work especially when he cleaned up entire work spot squeaky clean. He knows his work and we already planned to give more big project to Fagundes. Again Thanks a ton to your exceptional employee. Ravi Raj IT Director Harvard University Cambridge MA Cell: 978-509-5657
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By Karin R. on 05/22/19
Ron and Kimani were here early and they were quick and efficient. The entire process was very easy and they came out the day after the estimate for my water heater was given to me. I will be using them in the future for any of my plumbing, heating, or air conditioning needs!

By Ravi R. on 05/22/19
Sam is the best - He know his work and performed above and beyond. Suggested what should be done and how to upgrade and so on.

By Karin R. on 05/22/19
Ron and Kimani were here early and they were quick and efficient. The entire process was very easy, they came out the day after the estimate for my water heater was given to me. I will be using them in the future for any of my plumbing, heating, or air conditioning needs!

By Ann Marie R. on 05/13/19
Great service! Very happy with the work they did.

By Peter l. on 05/09/19
Your service technician Ron is very well trained on what he was supposed to do he was very courteous kind and did a great job in a short period of time I will definitely use you when another service problem arises at my home job well done don.

By Sheila G. on 05/07/19
I will HIGHLY recommend your whole operation as I was very impressed from my initial call to the end result!

By Andrew D. on 05/06/19
Just regular maintenance, but great work considering conditions of our house due to remodeling. Nice work.

By Nancy B. on 05/05/19
Very good job. Nice person

By Sheila G. on 05/04/19
Excellent customer service and very capable workers!! Top Notch! Danielle was extremely professional and the team was punctual, respectful and took the time to explain everything they would need to do. Sami was amazing and his helper Kamani were a pleasure to deal ...
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Excellent customer service and very capable workers!! Top Notch! Danielle was extremely professional and the team was punctual, respectful and took the time to explain everything they would need to do. Sami was amazing and his helper Kamani were a pleasure to deal with!! Highly recommend!
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By Beverly D. on 05/04/19
I would recommend to all my family and friends

By Beverly D. on 05/04/19
Al Fagundes plumbing and heating provides reputable plumbing service. His staff including Ron R is both professional and curteous. The solve the problem every time. I would recommend them to anyone needing s plumber. I wouldn’t use anyone else Beverly Dalton

By Kevin H. on 05/03/19
Sammy and Tommy did a great job. They showed up on time, were thorough and cleaned up afterwards. I would recommend Sammy, Tommy and A. Fagundes.

By Sheila G. on 05/03/19
Excellent customer service and very capable workers!! Top Notch!

By Andy L. on 04/29/19
I've used A Fugundes Plumbing & Heating for numerous jobs on my property management clients' properties. His team members are always on time, are exceptionally polite and easy to work with, and do excellent quality work. They have replaced water heaters, fixed fu...
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I've used A Fugundes Plumbing & Heating for numerous jobs on my property management clients' properties. His team members are always on time, are exceptionally polite and easy to work with, and do excellent quality work. They have replaced water heaters, fixed furnaces, and replaced leaking pipes, among other things - all at a reasonable price. As a property manager I need reliable and quality work done on my client properties - AFP&H always do a great job. I highly recomment them. Andy Logan at Keyrenter Property Management.
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By Hazel L. on 04/26/19
Very happy with the work they did.

By Tim R. on 04/24/19
From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on shoe protection be...
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From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on shoe protection before he walked through my home and he was polite. I would recommend this company based on this experience.
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By Tim R. on 04/24/19
04/25/19 02:59 AM From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on ...
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04/25/19 02:59 AM From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on shoe protection before he walked through my home and he was polite. I would recommend this company based on this experience.
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By Lisa G. on 04/23/19
Everyone I dealt with was amazing! Very friendly, professional and efficient. They came quicker than the time I was told (which was just a couple hours after I called) I highly recommend this company.
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Select any employee to see all their reviews.

Ron R
Rating:
62 total reviews!
Sammy Y
Rating:
62 total reviews!
Steve D
Rating:
(44 total reviews)
Nick C
Rating:
(33 total reviews)
Andreas T
Rating:
(32 total reviews)
Peter F
Rating:
(24 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period A.Fagundes P&H Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at A.Fagundes P&H Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Steve D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
44 total reviews
A.Fagundes Plumbing and Heating has been offering top quality workmanship since 2003. We are a growing company with our goals set on customer service and repeat customer satisfaction. Our staff is trained to be efficient, precise and respectful. We offer up front pricing with no hidden surprises.
By Hazel L. on 04/26/19
Very happy with the work they did.

By Alex P. on 04/21/19
I worked with Peter from A. Fagundes Plumbing & Heating to get my initial combi boiler heater quote, and then with Steve and his team to get it installed. I had a great experience and would highly recommend them. Peter explained all my options very thoroughly an...
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I worked with Peter from A. Fagundes Plumbing & Heating to get my initial combi boiler heater quote, and then with Steve and his team to get it installed. I had a great experience and would highly recommend them. Peter explained all my options very thoroughly and worked to find the right solution for my budget, space constraints, and water usage needs. Steve was extremely professional, finished when they said they would, and cleaned up even more than I expected. The final installation looks shiny & new and best of all, no more cold showers in the morning. The backoffice even worked with me to submit my MassSave rebate, so I didn't have to mess with that paperwork. I wish all vendor interactions were like this.
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By Marius C. on 04/20/19
Exactly what I expected.No problems.Period.

By Marius C. on 04/19/19
Everybody was professional ,friendly and knowledgeable. While I have nothing to complain about, Ido not give 5 stars because nobody is perfect and everybody needs an incentive to continue to strive to be better.

By Judith F. on 03/31/19
Everyone was very friendly, clearly knew what they were doing. My mini ductless heat pumps were installed two days after I closed on the loan. And Brenda and Brigit are there to answer any questions and to schedule your work.

By Judith F. on 03/30/19
This is a great company to work with. Peter Freedman clearly explained my options and the very confusing rebates. He worked with me to get the best price for what I needed. Then Steve and his team came to install the units within days of my loan closing. They quick...
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This is a great company to work with. Peter Freedman clearly explained my options and the very confusing rebates. He worked with me to get the best price for what I needed. Then Steve and his team came to install the units within days of my loan closing. They quickly and professionally did all the installation. And a quick shout out to Joe, the electrician who made it all possible. This group was efficient, clean, and really nice guys to deal with!!
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By Christopher S. on 02/05/19
A. Fagundes is HANDS down the best plumbing and heating company in the Lowell area of Massachusetts. They have worked on my home for the past 4 months, installing brand new heating systems, and mini split air conditioners. They have always taken the time to expla...
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A. Fagundes is HANDS down the best plumbing and heating company in the Lowell area of Massachusetts. They have worked on my home for the past 4 months, installing brand new heating systems, and mini split air conditioners. They have always taken the time to explain everything that is going on, and helped us save lots of money using the mass save rebate programs. All of their staff, from owners to technicians, are incredibly respectful and helpful and go above and beyond to make your job go smooth. Cannot recommend this company enough!
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By Edward E. on 10/03/18
My experience with Fagundes Plumbing and Heating was great from start to finish. I had a tankless hot water heater installed and having had several contractor provide estimates, Fagundes happily answered all me questions and provided a fair and reasonable estimate...
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My experience with Fagundes Plumbing and Heating was great from start to finish. I had a tankless hot water heater installed and having had several contractor provide estimates, Fagundes happily answered all me questions and provided a fair and reasonable estimate. The installers were professional and receptive to any questions I had during the installation. Having a 100 year old home, I know plumbing can be challenging. The installers did a great job with the installation, bypassing my existing oil burner. I've only had the new water heater for a couple day so I can't really comment on that, but I know if I have any issue, Fagundes will be the first plumber I call. Great Job!
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By Christopher S. on 09/06/18
My wife and I went through a mass save home energy audit, and used A Fagundes plumbing and heating to install a new Weil McLane boiler and superstor water tank. Steve and Ron were the field technicians that came out and did all of the work. They were both on time...
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My wife and I went through a mass save home energy audit, and used A Fagundes plumbing and heating to install a new Weil McLane boiler and superstor water tank. Steve and Ron were the field technicians that came out and did all of the work. They were both on time and very professional in all of their work that they did. They respected the home, and were very efficient and cleanly in all of their work. I would HIGHLY recommend A Fagundes to take care of any pluming and heating needs for your home improvement products. Cannot recommend enough!
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By Audrey_Veiga@uml.edu on 08/09/18
Thank you to the entire crew, sales, office and installer for a great job! We wished we would have installed ductless AC earlier. Great experience dealing with all personnel at Fagundes Plumbing and Heating. Thank you Peter for all your support!!

By Stephen R. on 08/02/18
everyone from this company that I dealt with was courteous and most importantly helpful!!

By Stephen R. on 07/21/18
Steve was here for 3 days installing air conditioning on my home. He and the crew were great, answered any question I had and were receptive to my needs. Very professional Also want to give an A plus to Brenda in the office who is did all the work on the rebates an...
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Steve was here for 3 days installing air conditioning on my home. He and the crew were great, answered any question I had and were receptive to my needs. Very professional Also want to give an A plus to Brenda in the office who is did all the work on the rebates and schedule. She is a great company representative.
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By Ken B. on 07/02/18
We had a furnace replacement and 1st time central air installed in June, (shortly before a long heat wave). The system works great and just in time!! To start, Peter explained all of our options and pricing. There were absolutely no surprises! Steve D. and his assi...
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We had a furnace replacement and 1st time central air installed in June, (shortly before a long heat wave). The system works great and just in time!! To start, Peter explained all of our options and pricing. There were absolutely no surprises! Steve D. and his assistant installed the equipment professionally in a couple of days. Danielle and Brenda handled all of the paper work and submitted rebate claims on our behalf. Terrific team!!
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By Fred K. on 06/05/18
good job

By Robert L. on 05/30/18
Steve Dudley from A Fagundes plumbing and heating came to our house to solve a problem with our Mitsubishi a/c units . He and his helper diagnosed and solved the problem quickly and professionally. Giving me the details of what he needed to do and what it would co...
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Steve Dudley from A Fagundes plumbing and heating came to our house to solve a problem with our Mitsubishi a/c units . He and his helper diagnosed and solved the problem quickly and professionally. Giving me the details of what he needed to do and what it would cost before actually starting the repair. I will definitely contact A. Fagundes in the future if my system ever needs service again. Steve did a great job.
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By Robert L. on 05/30/18
Steve Dudley from A Fagundes plumbing and heating came to our house to solve a problem with our Mitsubishi a/c units . He and his helper diagnosed and solved the problem quickly and professionally. Giving me the details of what he needed to do and what it would co...
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Steve Dudley from A Fagundes plumbing and heating came to our house to solve a problem with our Mitsubishi a/c units . He and his helper diagnosed and solved the problem quickly and professionally. Giving me the details of what he needed to do and what it would cost before actually starting the repair. I will definitely contact A. Fagundes in the future if my system ever needs service again. Steve did a great job.
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By Janice C. on 05/18/18
Steve and his trainee were very professional. Did a fantastic job and explained everything. No fuss, came in reviewed job and it was done. Have you on my list for house service.

By Ken F. on 04/19/18
My mother in-law loved the techs very professional

By Tom M. on 04/10/18
Steve was polite and did a great job. When I called your office, I told you that I had a new Moen faucet and needed it installed in my kitchen. You said it was a $90 fee to come out and we would go from there. When Steve was on the job, I was informed that you char...
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Steve was polite and did a great job. When I called your office, I told you that I had a new Moen faucet and needed it installed in my kitchen. You said it was a $90 fee to come out and we would go from there. When Steve was on the job, I was informed that you charge $295 dollars to install a kitchen faucet. I believe you withheld that information from me on the phone so you could get onsite and then is was easier for me just to go ahead. I never would have hired you at $295 dollars for a 30 minute job to install a new kitchen faucet. You should have told me your price on the phone, but think that you knew I would hire another plumber at a lower price. Now I know that I should have asked what you charge too, but the conversation made me feel you would do a good job for a fair price. Again, Steve did a great job and was very polite to work with but your installation price, which was withheld in my opinion, made it a bad experience and I will not be recommending your company or doing business with you again. Tom McElligott
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By Matthew S. on 04/04/18
I originally contacted A. Fagundes Plumbing and Heating to have a hot water heater replaced and to have a clogged drain/broken garbage disposal looked at. As the clogged drain was a much more immediate problem and the contract for their work was still being written...
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I originally contacted A. Fagundes Plumbing and Heating to have a hot water heater replaced and to have a clogged drain/broken garbage disposal looked at. As the clogged drain was a much more immediate problem and the contract for their work was still being written at the time, they recommended me to a local service that specialized in this who were able to resolve the problem quickly. They were able to replace my hot water heater without issue, and it is working fine now, it does appear to run out of hot water pretty quickly (10-15 minutes of shower use), though this may be an issue with the shower head I'm using rather than the heater itself. It also took quite a while (multiple months) to get the scope of work contract that I needed to sign for the work to begin, but they acknowledged this and offered me a discount to compensate for the long wait time. Despite those few small faux pas I had an overall positive experience with them, and would definitely consider using them again for plumbing or heating work in the future.
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