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By Michael C. on 11/15/19
I had a new heating system put in and I had a terrific experience. I give my hearty endorsement to Fagundes Plumbing and Heating. If you're going to upgrade or need a plumber give them a call. Lastly, I'm not a relative just a satisfied customer.

By Mike B. on 11/15/19
Great, friendly, and knowledgeable service! Thanks!

By Jason H. on 11/14/19
Steve was great! Found the problem with our furnace right away. Changed out the part quickly and at a fair price. I highly recommend him and Fagundes Plumbing & Heating.

By Barbara G. on 11/06/19
Andreas was my boiler specialist replacing the expansion tank and overflow check valve. He took the time to explain what needed to be done and why. He answered all my questions and was very professional.I was very pleased with the service. They will be my "go to" for any P&H

By Derek K. on 10/24/19
Absolutely excellent

By Sohan A. on 10/24/19
I had used A.Fagundes on a smaller job and decided to use them to split my HVAC system and add a basement zone (instead of adding another split system). This included adding a new trunk of ductwork, adding two independent dampers and a control unit. I wanted it put...
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I had used A.Fagundes on a smaller job and decided to use them to split my HVAC system and add a basement zone (instead of adding another split system). This included adding a new trunk of ductwork, adding two independent dampers and a control unit. I wanted it put in a certain way but Sam explained it would not be efficient and the basement would not heat up well. Sam was absolutely great to work with. We went over my concerns and tried to accommodate what was most important to my needs to finish my basement. He build the ductwork with minimal (none) effect to my basement finish space. Al stopped by on the third day to check up on the work and make sure I was all set. I don't write reviews often and I'm an engineer with high standards. Sam and his team did a phenomenal job but more importantly worked with me on the design of the system.
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By Mark C. on 10/16/19
I wanted to take a moment to thank both Peter who designed my system along with the owner as well as Steve who did the actual installation of my Mitsubishi system in the new construction that I am working on. We were in an interesting situation because although we ...
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I wanted to take a moment to thank both Peter who designed my system along with the owner as well as Steve who did the actual installation of my Mitsubishi system in the new construction that I am working on. We were in an interesting situation because although we were promised the gas company would bring gas to our house in the final hours we had to find new sources for heating and cooling. I have done three major renovations using Fagundes plumbing and heating in the past 3 years And called upon them to help design an HVAC system that would supplement the pellet boiler and radiant heating system that we were lucky enough to isolate for this project. Steve always does a neat and clean job. He really cares how it’s going to look and pays attention to detail. I would recommend this company to any residential or commercial owner who has a project in mind and needs very good expertise and experience to complete the project. Thank you so much Gys. See you on the next one.
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By Jonathan R. on 10/01/19
I ended up purchasing a package and both times Andreas has come out for the service he was great. He is thorough, professional and prompt. I’ve spoken with Danielle a couple of times as well as other representatives on the phone and the service is and has been to...
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I ended up purchasing a package and both times Andreas has come out for the service he was great. He is thorough, professional and prompt. I’ve spoken with Danielle a couple of times as well as other representatives on the phone and the service is and has been top notch. Keep up the great work! Signed one happy customer!
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By Mark N. on 10/01/19
No Comment

By Caleb C. on 09/20/19
There was a delay between the diagnostic and estimates. I had to call several time to follow up. Nevertheless, the call staff was courteous and, asked from the delay, communicated well.

By Sothea C. on 09/19/19
Sammy seemed very knowledgeable. He explained all the work that was done, and was very thorough.

By Caleb C. on 09/18/19
I hired A. Fagundes to work on the heating furnace piping, extend radiator to another room, install smart thermostats, and swap the bathroom vanity top at home. Their office was responsive, I could get hold of somebody every time I called. While there was a delay d...
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I hired A. Fagundes to work on the heating furnace piping, extend radiator to another room, install smart thermostats, and swap the bathroom vanity top at home. Their office was responsive, I could get hold of somebody every time I called. While there was a delay during the scheduling, the clear communication worked it out in the end. Sammi was the assigned plumber who both assessed the work to be done and did the work later on. He was knowledgeable, quick, and very courteous in showing up on time, explaining everything, and keeping the house clean by putting on shoe covers and laying down tarps. He was also thorough in making sure everything works. It was a good experience and I would consider hiring A. Fungundes again for future plumbing needs.
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By Caleb C. on 09/18/19
I hired A. Fagundes to work on the heating furnace piping, extend radiator to another room, install smart thermostats, and swap the bathroom vanity top at home. Their office was responsive, I could get hold of somebody every time I called. While there was a delay d...
(View More)
I hired A. Fagundes to work on the heating furnace piping, extend radiator to another room, install smart thermostats, and swap the bathroom vanity top at home. Their office was responsive, I could get hold of somebody every time I called. While there was a delay during the scheduling, the clear communication worked it out in the end. Sammi was the assigned plumber who both assessed the work to be done and did the work later on. He was knowledgeable, quick, and very courteous in showing up on time, explaining everything, and keeping the house clean by putting on shoe covers and laying down tarps. He was also thorough in making sure everything works. It was a good experience and I would consider hiring A. Fungundes again for future plumbing needs.
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By Christine R. on 09/17/19
I can't say enough about the friendliness and professionalism we experienced with each staff member that we encountered. We had our 30 year old furnace replaced and a new hot water tank installed, and we could not be more pleased with the outcome of the job. Every...
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I can't say enough about the friendliness and professionalism we experienced with each staff member that we encountered. We had our 30 year old furnace replaced and a new hot water tank installed, and we could not be more pleased with the outcome of the job. Everything looks amazing, is working perfectly and the staff took careful steps to minimize the mess. I will definitely recommend A. Fagundes Plumbing & Heating, Inc.
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By Paul Salemme s. on 09/17/19
Fantastic Job from start to the end

By Paul Salemme s. on 09/16/19
All the people I dealt with were professional from the Representative of the company the staff in the office and the men who installed the AC.

By Paul Salemme s. on 09/16/19
All the people I dealt with were professional from the Representative of the company the staff in the office and the men who installed the AC.

By Tony F. on 09/14/19
Fagundes Plumbing&Heating excellant from start to finish. Sammy Yann the best service person . DO NOT LOOSE HIM. Tony F. Job well done.

By Catherine M. on 08/28/19
Excellent service from initial consultation right through the install process. Everyone we dealt with was professional, polite and considerate. I would highly recommend this company and have already given their card to a neighbor!

By Evan Z. on 08/20/19
Andreas and Bosan were fantastic, showed up on time and were extremely courteous (and covered their feet, which we appreociated a lot), diagnosed the problem, gave us options, fixed it, and everything in life is better now. Couldn't be happier.
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978-459-0139

Select any employee to see all their reviews.

Sammy Y
Rating:
76 total reviews!
Ron R
Rating:
65 total reviews!
Steve D
Rating:
(51 total reviews)
Andreas T
Rating:
(43 total reviews)
Nick C
Rating:
(34 total reviews)
Peter F
Rating:
(26 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period A.Fagundes P&H Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at A.Fagundes P&H Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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978-459-0139
Steve D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
51 total reviews
A.Fagundes Plumbing and Heating has been offering top quality workmanship since 2003. We are a growing company with our goals set on customer service and repeat customer satisfaction. Our staff is trained to be efficient, precise and respectful. We offer up front pricing with no hidden surprises.
By Jason H. on 11/14/19
Steve was great! Found the problem with our furnace right away. Changed out the part quickly and at a fair price. I highly recommend him and Fagundes Plumbing & Heating.

By Mark C. on 10/16/19
I wanted to take a moment to thank both Peter who designed my system along with the owner as well as Steve who did the actual installation of my Mitsubishi system in the new construction that I am working on. We were in an interesting situation because although we ...
(View More)
I wanted to take a moment to thank both Peter who designed my system along with the owner as well as Steve who did the actual installation of my Mitsubishi system in the new construction that I am working on. We were in an interesting situation because although we were promised the gas company would bring gas to our house in the final hours we had to find new sources for heating and cooling. I have done three major renovations using Fagundes plumbing and heating in the past 3 years And called upon them to help design an HVAC system that would supplement the pellet boiler and radiant heating system that we were lucky enough to isolate for this project. Steve always does a neat and clean job. He really cares how it’s going to look and pays attention to detail. I would recommend this company to any residential or commercial owner who has a project in mind and needs very good expertise and experience to complete the project. Thank you so much Gys. See you on the next one.
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By Christine R. on 09/17/19
I can't say enough about the friendliness and professionalism we experienced with each staff member that we encountered. We had our 30 year old furnace replaced and a new hot water tank installed, and we could not be more pleased with the outcome of the job. Every...
(View More)
I can't say enough about the friendliness and professionalism we experienced with each staff member that we encountered. We had our 30 year old furnace replaced and a new hot water tank installed, and we could not be more pleased with the outcome of the job. Everything looks amazing, is working perfectly and the staff took careful steps to minimize the mess. I will definitely recommend A. Fagundes Plumbing & Heating, Inc.
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By Catherine M. on 08/28/19
Excellent service from initial consultation right through the install process. Everyone we dealt with was professional, polite and considerate. I would highly recommend this company and have already given their card to a neighbor!

By Kevin P. on 07/25/19
Great service!!

By LAWRENCE C. on 06/27/19
From the first meeting with Peter F until the final handover from Steve D, the crew was knowledgeable, considerate and gave me great service

By LAWRENCE C. on 06/27/19
From the first meeting with Peter F until the final handover from Steve D, the crew was knowledgeable, considerate and gave me great service

By Hazel L. on 04/26/19
Very happy with the work they did.

By Alex P. on 04/21/19
I worked with Peter from A. Fagundes Plumbing & Heating to get my initial combi boiler heater quote, and then with Steve and his team to get it installed. I had a great experience and would highly recommend them. Peter explained all my options very thoroughly an...
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I worked with Peter from A. Fagundes Plumbing & Heating to get my initial combi boiler heater quote, and then with Steve and his team to get it installed. I had a great experience and would highly recommend them. Peter explained all my options very thoroughly and worked to find the right solution for my budget, space constraints, and water usage needs. Steve was extremely professional, finished when they said they would, and cleaned up even more than I expected. The final installation looks shiny & new and best of all, no more cold showers in the morning. The backoffice even worked with me to submit my MassSave rebate, so I didn't have to mess with that paperwork. I wish all vendor interactions were like this.
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By Marius C. on 04/20/19
Exactly what I expected.No problems.Period.

By Marius C. on 04/19/19
Everybody was professional ,friendly and knowledgeable. While I have nothing to complain about, Ido not give 5 stars because nobody is perfect and everybody needs an incentive to continue to strive to be better.

By Judith F. on 03/31/19
Everyone was very friendly, clearly knew what they were doing. My mini ductless heat pumps were installed two days after I closed on the loan. And Brenda and Brigit are there to answer any questions and to schedule your work.

By Judith F. on 03/30/19
This is a great company to work with. Peter Freedman clearly explained my options and the very confusing rebates. He worked with me to get the best price for what I needed. Then Steve and his team came to install the units within days of my loan closing. They quick...
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This is a great company to work with. Peter Freedman clearly explained my options and the very confusing rebates. He worked with me to get the best price for what I needed. Then Steve and his team came to install the units within days of my loan closing. They quickly and professionally did all the installation. And a quick shout out to Joe, the electrician who made it all possible. This group was efficient, clean, and really nice guys to deal with!!
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By Christopher S. on 02/05/19
A. Fagundes is HANDS down the best plumbing and heating company in the Lowell area of Massachusetts. They have worked on my home for the past 4 months, installing brand new heating systems, and mini split air conditioners. They have always taken the time to expla...
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A. Fagundes is HANDS down the best plumbing and heating company in the Lowell area of Massachusetts. They have worked on my home for the past 4 months, installing brand new heating systems, and mini split air conditioners. They have always taken the time to explain everything that is going on, and helped us save lots of money using the mass save rebate programs. All of their staff, from owners to technicians, are incredibly respectful and helpful and go above and beyond to make your job go smooth. Cannot recommend this company enough!
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By Edward E. on 10/03/18
My experience with Fagundes Plumbing and Heating was great from start to finish. I had a tankless hot water heater installed and having had several contractor provide estimates, Fagundes happily answered all me questions and provided a fair and reasonable estimate...
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My experience with Fagundes Plumbing and Heating was great from start to finish. I had a tankless hot water heater installed and having had several contractor provide estimates, Fagundes happily answered all me questions and provided a fair and reasonable estimate. The installers were professional and receptive to any questions I had during the installation. Having a 100 year old home, I know plumbing can be challenging. The installers did a great job with the installation, bypassing my existing oil burner. I've only had the new water heater for a couple day so I can't really comment on that, but I know if I have any issue, Fagundes will be the first plumber I call. Great Job!
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By Christopher S. on 09/06/18
My wife and I went through a mass save home energy audit, and used A Fagundes plumbing and heating to install a new Weil McLane boiler and superstor water tank. Steve and Ron were the field technicians that came out and did all of the work. They were both on time...
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My wife and I went through a mass save home energy audit, and used A Fagundes plumbing and heating to install a new Weil McLane boiler and superstor water tank. Steve and Ron were the field technicians that came out and did all of the work. They were both on time and very professional in all of their work that they did. They respected the home, and were very efficient and cleanly in all of their work. I would HIGHLY recommend A Fagundes to take care of any pluming and heating needs for your home improvement products. Cannot recommend enough!
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By Audrey_Veiga@uml.edu on 08/09/18
Thank you to the entire crew, sales, office and installer for a great job! We wished we would have installed ductless AC earlier. Great experience dealing with all personnel at Fagundes Plumbing and Heating. Thank you Peter for all your support!!

By Stephen R. on 08/02/18
everyone from this company that I dealt with was courteous and most importantly helpful!!

By Stephen R. on 07/21/18
Steve was here for 3 days installing air conditioning on my home. He and the crew were great, answered any question I had and were receptive to my needs. Very professional Also want to give an A plus to Brenda in the office who is did all the work on the rebates an...
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Steve was here for 3 days installing air conditioning on my home. He and the crew were great, answered any question I had and were receptive to my needs. Very professional Also want to give an A plus to Brenda in the office who is did all the work on the rebates and schedule. She is a great company representative.
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By Ken B. on 07/02/18
We had a furnace replacement and 1st time central air installed in June, (shortly before a long heat wave). The system works great and just in time!! To start, Peter explained all of our options and pricing. There were absolutely no surprises! Steve D. and his assi...
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We had a furnace replacement and 1st time central air installed in June, (shortly before a long heat wave). The system works great and just in time!! To start, Peter explained all of our options and pricing. There were absolutely no surprises! Steve D. and his assistant installed the equipment professionally in a couple of days. Danielle and Brenda handled all of the paper work and submitted rebate claims on our behalf. Terrific team!!
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