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By Michael S. L. on 02/05/20
Sammy was very knowledgeable, timely, courteous & kept me informed along the 2-day removal, install & checkout process.

By William G. on 02/05/20
I had an issue with my boiler and I called A.Fagundes P&H Inc. They was able to book me an appointment the very next day. My Tech was Steve he was polite, friendly answered all my questions and explained everything step by step. I will definitely recommend A.Fagun...
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I had an issue with my boiler and I called A.Fagundes P&H Inc. They was able to book me an appointment the very next day. My Tech was Steve he was polite, friendly answered all my questions and explained everything step by step. I will definitely recommend A.Fagundes P&H Inc. and Steve for any service you may need.
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By Amanda F. on 02/04/20
Very attentive, listened to what the problem was and then made sure to find a solution for us.

By Joan R. on 01/26/20
My husband and I are very happy with A .Fagundes Plumbing and Heating. They have recently installed a new energy efficient boiler and a garbage disposal. Each time they have arrived on time, did a great job and finished in a timely manner. Steve recently came out t...
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My husband and I are very happy with A .Fagundes Plumbing and Heating. They have recently installed a new energy efficient boiler and a garbage disposal. Each time they have arrived on time, did a great job and finished in a timely manner. Steve recently came out to install new thermostats. He was very polite and walked me through the programming before he left. I have already recommended this company and will continue to do so! **** *
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By Phyllis F. on 01/18/20
Last night I called service in a panic as my radiators were cold and they were banging. Sammy was on call and called and tried to talk me thru what needed to be done. After realizing it was not working he came over and fixed the heat. He explained everything to m...
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Last night I called service in a panic as my radiators were cold and they were banging. Sammy was on call and called and tried to talk me thru what needed to be done. After realizing it was not working he came over and fixed the heat. He explained everything to me which I now understood what happened. He stayed to make sure the heat was running and there was no problem. I totally appreciated his service as I felt safe during the night. It was nice waking up to heat this morning. Sammy gives you 5 star service and show he cares. Thank you so much.
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By Steve Margiotta/ SNR P. on 12/28/19
Great service in a timely fashion! all friendly and knowledgeable staff, Andreas came out late on a Friday afternoon on December 13th and got the heat back on ! I highly recommend this company for all services they offer. steve

By Steve Margiotta/ SNR P. on 12/28/19
Fagundes plumbing has come thru in the clutch for my self and my business a few times so far and I will definitely use them again in the future. Most recently I got a call from a tenant who had no heat at 3:30 PM a friday afternoon 12/13/19. Andreas was on site by ...
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Fagundes plumbing has come thru in the clutch for my self and my business a few times so far and I will definitely use them again in the future. Most recently I got a call from a tenant who had no heat at 3:30 PM a friday afternoon 12/13/19. Andreas was on site by 5PM and repaired the problem for less then I had expected to pay. This is a great operation every person I have spoken to has been helpful and knowledgeable. Thank You !
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By Mark O. on 12/23/19
We called for service to resolve a leak in our bathroom sink. Rob diagnosed the problem and fixed it in no time at all. He did a great job.

By Christopher S. on 12/23/19
Rob and Kimani came to my home to service our Weil McLean boiler that was installed by A. Fagundes last fall. They were courteous, kind, and extremely professional. They worked efficiently, and answered all the questions that I had for them. I would highly recom...
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Rob and Kimani came to my home to service our Weil McLean boiler that was installed by A. Fagundes last fall. They were courteous, kind, and extremely professional. They worked efficiently, and answered all the questions that I had for them. I would highly recommend them for any work that you need on any plumbing and heating services. The best contractors I have worked with, hands down!
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By Foster j. on 12/13/19
no comment

By Tom H. on 12/12/19
They were prompted did an awesome job and finished as schedule with no problems.

By Greg O. on 11/30/19
I had an issue with my hot water tank; sensor tripped, so the tank shut off. I called at 5 pm on a Friday- the day after Thanksgiving no less, and Steve was on call. He reached out to me within 15 minutes and arrived at my home by 6:30 after taking care of a no ...
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I had an issue with my hot water tank; sensor tripped, so the tank shut off. I called at 5 pm on a Friday- the day after Thanksgiving no less, and Steve was on call. He reached out to me within 15 minutes and arrived at my home by 6:30 after taking care of a no heat call for a different customer. Very impressed with how responsive he was!
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By Edward C J. on 11/25/19
Ron took a look at my problem, gave me a quote and finished replacing my two outdoor faucets in an hour. Installation looks professional as anticipated. Jason had called me earlier in the day to see if I could accommodate service a day earlier. This worked well for...
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Ron took a look at my problem, gave me a quote and finished replacing my two outdoor faucets in an hour. Installation looks professional as anticipated. Jason had called me earlier in the day to see if I could accommodate service a day earlier. This worked well for us and he called back within an hour to tell me when Ron would be there. The time promised was met.
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By Michael C. on 11/15/19
I had a new heating system put in and I had a terrific experience. I give my hearty endorsement to Fagundes Plumbing and Heating. If you're going to upgrade or need a plumber give them a call. Lastly, I'm not a relative just a satisfied customer.

By Mike B. on 11/15/19
Great, friendly, and knowledgeable service! Thanks!

By Jason H. on 11/14/19
Steve was great! Found the problem with our furnace right away. Changed out the part quickly and at a fair price. I highly recommend him and Fagundes Plumbing & Heating.

By Barbara G. on 11/06/19
Andreas was my boiler specialist replacing the expansion tank and overflow check valve. He took the time to explain what needed to be done and why. He answered all my questions and was very professional.I was very pleased with the service. They will be my "go to" for any P&H

By Derek K. on 10/24/19
Absolutely excellent

By Sohan A. on 10/24/19
I had used A.Fagundes on a smaller job and decided to use them to split my HVAC system and add a basement zone (instead of adding another split system). This included adding a new trunk of ductwork, adding two independent dampers and a control unit. I wanted it put...
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I had used A.Fagundes on a smaller job and decided to use them to split my HVAC system and add a basement zone (instead of adding another split system). This included adding a new trunk of ductwork, adding two independent dampers and a control unit. I wanted it put in a certain way but Sam explained it would not be efficient and the basement would not heat up well. Sam was absolutely great to work with. We went over my concerns and tried to accommodate what was most important to my needs to finish my basement. He build the ductwork with minimal (none) effect to my basement finish space. Al stopped by on the third day to check up on the work and make sure I was all set. I don't write reviews often and I'm an engineer with high standards. Sam and his team did a phenomenal job but more importantly worked with me on the design of the system.
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By Mark C. on 10/16/19
I wanted to take a moment to thank both Peter who designed my system along with the owner as well as Steve who did the actual installation of my Mitsubishi system in the new construction that I am working on. We were in an interesting situation because although we ...
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I wanted to take a moment to thank both Peter who designed my system along with the owner as well as Steve who did the actual installation of my Mitsubishi system in the new construction that I am working on. We were in an interesting situation because although we were promised the gas company would bring gas to our house in the final hours we had to find new sources for heating and cooling. I have done three major renovations using Fagundes plumbing and heating in the past 3 years And called upon them to help design an HVAC system that would supplement the pellet boiler and radiant heating system that we were lucky enough to isolate for this project. Steve always does a neat and clean job. He really cares how it’s going to look and pays attention to detail. I would recommend this company to any residential or commercial owner who has a project in mind and needs very good expertise and experience to complete the project. Thank you so much Gys. See you on the next one.
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978-459-0139

Select any employee to see all their reviews.

Sam S
Rating:
(22 total reviews)
Mike S
Rating:
(14 total reviews)
A.Fagundes PH Team
Rating:
(11 total reviews)
Rob F
Rating:
(9 total reviews)
Kimani L
Rating:
(3 total reviews)
Sam N. S
Rating:
(3 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period A.Fagundes P&H Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at A.Fagundes P&H Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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978-459-0139
Nick C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
34 total reviews
A. Fagundes Plumbing and Heating has been offering top quality workmanship since 2003. We are a growing company with our goals set on customer service and repeat customer satisfaction. Our staff is trained to be efficient, precise and respectful. We offer up front pricing with no hidden surprises.
By Luis S. on 12/19/17
I called in yesterday evening due to our ecobee losing power, and resulting in the furnace not kicking on. Nick was the on-call technician and he arrived within 30 minutes of my call and was able to get the thermostats up and running! Nick has performed maintenan...
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I called in yesterday evening due to our ecobee losing power, and resulting in the furnace not kicking on. Nick was the on-call technician and he arrived within 30 minutes of my call and was able to get the thermostats up and running! Nick has performed maintenance on our furnace in the past and was the installation tech for our smart thermostats. I’d highly recommend A.Fagundes!
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By gerald d. on 12/01/17
we had a small issue long after the installation of our net heat/central air unit. a. fagundes responded as soon as they could (very quickly), resolved the issue at no charge. thanks

By gerald d. on 11/17/17
nick was great

By Joanne W. on 11/02/17
It was a great experience having this team work in my home.

By Joanne W. on 11/02/17
Nick, Jason and Ron These 3 guys were at my home in Billerica on November 1, 2017 and did a fantastic job. They were very polite and courteous. They cleaned up and did not leave a mess. They are a great asset to A. Fagundes P&H. They are a team that your co...
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Nick, Jason and Ron These 3 guys were at my home in Billerica on November 1, 2017 and did a fantastic job. They were very polite and courteous. They cleaned up and did not leave a mess. They are a great asset to A. Fagundes P&H. They are a team that your company should be very proud of.
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By Shad N. on 10/11/17
(no comment)

By John H. on 10/10/17
Nick was very professional. Explained some facts we were unaware of. Did a good job.

By Kate M. on 10/07/17
We have used Fagundes Pluming & Heating for the following: -3rd Floor Bathroom (Sink/Toilet/Shower) -3rd Floor Ductless (1 Unit) -2nd Floor Ductless (3 Units) -1st Floor Heating -Basement Heating -Water Heater Replacement (Tankless) I have never worked with a compa...
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We have used Fagundes Pluming & Heating for the following: -3rd Floor Bathroom (Sink/Toilet/Shower) -3rd Floor Ductless (1 Unit) -2nd Floor Ductless (3 Units) -1st Floor Heating -Basement Heating -Water Heater Replacement (Tankless) I have never worked with a company that has more top notch people than Al's team. Period. Peter who comes to your house and walks you through your options Sam that runs his team and is involved in every step Sammy, Nick and Ron who are the most polite hard workers in their field Danielle in the office who holds down the fort and answers any questions you have and takes on Mass Save and the rebates Al who is absolutely involved in his business and stands behind everything that his team does. My husband and I moved into Lowell, MA from out of the area and purchased a home that we knew needed some work. Hiring a "professional" without any personal recommendations is a stressful task. At the minimum you hope the people are fair and know what they are actually doing. If I can be the personal recommendation for Al or any member of his team I would be more then happy to tell you what an amazing team he has. They are a hard working, polite and the top of their field. All their work is top notch. We liked the job they were doing and trusted Al and his team so much that we took recommendations from him for an electrician and a contractor. If you need any work done on your home at ALL you need to call Al Fagundes first. You will not be disappointed! Thank you Al and team for your amazing job in our home!
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By Kate M. on 10/07/17
We have used F******* Pluming & Heating for the following: -3rd Floor Bathroom (Sink/Toilet/Shower) -3rd Floor Ductless (1 Unit) -2nd Floor Ductless (3 Units) -1st Floor Heating -Basement Heating -Water Heater Replacement (Tankless) I have never worked with a compa...
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We have used F******* Pluming & Heating for the following: -3rd Floor Bathroom (Sink/Toilet/Shower) -3rd Floor Ductless (1 Unit) -2nd Floor Ductless (3 Units) -1st Floor Heating -Basement Heating -Water Heater Replacement (Tankless) I have never worked with a company that has more top notch people than Al's team. Period. Peter who comes to your house and walks you through your options Sam that runs his team and is involved in every step Sammy, Nick and Ron who are the most polite hard workers in their field Danielle in the office who holds down the fort and answers any questions you have and takes on Mass Save and the rebates Al who is absolutely involved in his business and stands behind everything that his team does. My husband and I moved into ******* ** from out of the area and purchased a home that we knew needed some work. Hiring a "professional" without any personal recommendations is a stressful task. At the minimum you hope the people are fair and know what they are actually doing. If I can be the personal recommendation for Al or any member of his team I would be more then happy to tell you what an amazing team he has. They are a hard working, polite and the top of their field. All their work is top notch. We liked the job they were doing and trusted Al and his team so much that we took recommendations from him for an electrician and a contractor. If you need any work done on your home at ALL you need to call Al F******* first. You will not be disappointed! Thank you Al and team for your amazing job in our home!
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By Kate M. on 10/07/17
We have used Fagundes Pluming & Heating for the following: -3rd Floor Bathroom (Sink/Toilet/Shower) -3rd Floor Ductless (1 Unit) -2nd Floor Ductless (3 Units) -1st Floor Heating -Basement Heating -Water Heater Replacement (Tankless) I have never worked with a com...
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We have used Fagundes Pluming & Heating for the following: -3rd Floor Bathroom (Sink/Toilet/Shower) -3rd Floor Ductless (1 Unit) -2nd Floor Ductless (3 Units) -1st Floor Heating -Basement Heating -Water Heater Replacement (Tankless) I have never worked with a company that has more top notch people than Al's team. Period. Peter who comes to your house and walks you through your options Sam that runs his team and is involved in every step Sammy, Nick and Ron who are the most polite hard workers in their field Danielle in the office who holds down the fort and answers any questions you have and takes on Mass Save and the rebates Al who is absolutely involved in his business and stands behind everything that his team does. My husband and I moved into Lowell, MA from out of the area and purchased a home that we knew needed some work. Hiring a "professional" without any personal recommendations is a stressful task. At the minimum you hope the people are fair and know what they are actually doing. If I can be the personal recommendation for Al or any member of his team I would be more then happy to tell you what an amazing team he has. They are a hard working, polite and the top of their field. All their work is top notch. We liked the job they were doing and trusted Al and his team so much that we took recommendations from him for an electrician and a contractor. If you need any work done on your home at ALL you need to call Al Fagundes first. You will not be disappointed! Thank you Al and team for your amazing job in our home!
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By Luke N. on 10/03/17
The guys at A.Fugundes P&H were awesome. They more than met my expectations. They removed my old furnace, ductwork, and water heater, and installed all new units as well as a central air unit. Everything works wonderfully, and the field service techs were very pers...
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The guys at A.Fugundes P&H were awesome. They more than met my expectations. They removed my old furnace, ductwork, and water heater, and installed all new units as well as a central air unit. Everything works wonderfully, and the field service techs were very personable and professional.
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By Emily W. on 10/02/17
They installed our water heater and new furnace. They were great and worked directly to get our rebates with our energy company. We have serviced through them and all the workers we encounter are so nice and thoughtful. I would highly recommend them!

By John C. on 08/23/17
Although I really didn't want to replace my home central AC unit I had not choice...it was time. I am very happy that I chose A. Fagundes Plumbing and Heating. Peter the sales rep came to my home and spent about 2 hours with me explaining my options.....not pushing...
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Although I really didn't want to replace my home central AC unit I had not choice...it was time. I am very happy that I chose A. Fagundes Plumbing and Heating. Peter the sales rep came to my home and spent about 2 hours with me explaining my options.....not pushing me to an option....but rather guiding me with information to assist me in making a educated choice. I went from quote to installation in just 2 days....good thing too.....because it was the middle of August!! The installation guys were polite, clean, and quick. I would recommend A. Fagundes Plumbing to anybody!!!!
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By Analise & Mark S. on 08/21/17
Professional service, great attitude, careful and clean during installation.
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