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By Marius C. on 04/19/19
Everybody was professional ,friendly and knowledgeable. While I have nothing to complain about, Ido not give 5 stars because nobody is perfect and everybody needs an incentive to continue to strive to be better.

By John S. on 04/16/19
We were part of the Columbia Gas mess and frankly set adrift. A Fagundes Plumbing & Heating responded to our call for help. With prompt responses and an attention to detail we were able to put our lives together and rest assured that our family was once again sa...
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We were part of the Columbia Gas mess and frankly set adrift. A Fagundes Plumbing & Heating responded to our call for help. With prompt responses and an attention to detail we were able to put our lives together and rest assured that our family was once again safe. This company not only helped my family get through this event by replacing all our appliances but also help my other family members and my neighbors and they did it with dignity and respect. The end product was what they said it would be with no surprises and it was delivered on time and as explained. Very thankful for the entire team and would recommend to anyone and everyone who is looking for something simple to something complex (and ours was complex as we needed whole new systems). Top Notch company of professionals.
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By Goodspeed on 04/13/19
Nick is always professional and courteous. Hard worker and a pleasure.

By Goodspeed on 04/12/19
Noticed my water heater leaking tonight. Called A. Fagundes as I always do for plumbing needs, and was beyond happy with service as always. Texted Nick pictures, and he was able to access that this needed to be fixed fast. He was right, him and Zack got to my home ...
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Noticed my water heater leaking tonight. Called A. Fagundes as I always do for plumbing needs, and was beyond happy with service as always. Texted Nick pictures, and he was able to access that this needed to be fixed fast. He was right, him and Zack got to my home quickly, and worked diligently to fix the problem. They drained some water from the tank when their pump died. The two of them brought the very heavy water heater up a flight of stairs and out to my driveway where it instantly sprung a big leak and started spilling probably 30 gallons of water. I am so thankful for the two of them getting that thing outside so quickly, and leaving me with no water damage. As they left I called them my hero’s, I’m beyond thankful they could get to my home and work so quickly and efficiently. Very highly recommend this company, never been disappointed and customer service is always top notch.
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By Natalie on 04/12/19
Mike was on time to our appointment, immediately diagnosed the issue, was upfront with costs, and was effective and fast with his work. He was also friendly and helpful through the whole process. I highly recommend.

By Rick A. on 04/11/19
I had Ron and Chad do my leak, they were awesome and I believe I had them before when I had my bathtub put in. They did an awesome job then and an awesome job today, I am very happy and because of employees like them I will continue to call your company with any fu...
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I had Ron and Chad do my leak, they were awesome and I believe I had them before when I had my bathtub put in. They did an awesome job then and an awesome job today, I am very happy and because of employees like them I will continue to call your company with any further work that needs to be done at my home. A big thumbs up on Ron and Chad, I would definitely recommend them to friends as well as letting them know what a GREAT JOB your company does,and how friendly your employees are. Thank you again for a Job well done! And lots of praise for Ron and Chad for taking great care of Plumbing issues!
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By Elaine R. on 04/11/19
They worked on our house a few times now. I think we had all of the employees here all at once at one point. We needed to go the direct vent route because our chimneys were old and falling apart. They spent a week and a half all hand on deck. Putting all of them in...
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They worked on our house a few times now. I think we had all of the employees here all at once at one point. We needed to go the direct vent route because our chimneys were old and falling apart. They spent a week and a half all hand on deck. Putting all of them in. They did a fantastic job, they cleaned up afterwards and even kept us updated on the progress. I have since used them and they do such a good job. I will recommend them.
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By Rasa R. on 04/11/19
A.Fagundes had solved the problems I had been having with my new Lochinvar boiler this past fall/winter which had been installed by another company (the original contractor couldn't solve it). So, when my hot water heater let go and flooded my basement in the middl...
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A.Fagundes had solved the problems I had been having with my new Lochinvar boiler this past fall/winter which had been installed by another company (the original contractor couldn't solve it). So, when my hot water heater let go and flooded my basement in the middle of the night a few weeks ago, I knew who to call. I called at 8am and by 10am, Andreas and Ron showed up with a new hot water heater ready to install!! Brenda in the office was key in orchestrating this to happen. Anyone I have dealt with at A. Fagundes, including Al himself, have been courteous, professional, knowledgeable and resolved all issues we've ever had thus far. We really have peace of mind knowing we have A. Fagundes to call if we were to have an issue in the future!
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By Tom L. on 04/10/19
Ron was very professional. He showed up on time and thoroughly reviewed any issues we were having with our boiler. He ran complete diagnostics which showed nothing seriously wrong but that the system was in need of a tune up as that had not been done in a while. Ro...
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Ron was very professional. He showed up on time and thoroughly reviewed any issues we were having with our boiler. He ran complete diagnostics which showed nothing seriously wrong but that the system was in need of a tune up as that had not been done in a while. Ron explained everything that he did to improve the performance of the system and insured us that any issues he would return promptly to address. We have used A. Fagundas for many years and have always found them to be prompt, reliable, trustworthy, and fairly priced.
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By Jacqueline L. on 04/10/19
Ron and Chad were awesome. Very professional, quick and clean. They replaced all of the pipes under my sink and reattached my sink, dishwasher and garbage disposal after a new countertop was installed. Danielle was amazing as well. She had a plumber (Ron) out...
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Ron and Chad were awesome. Very professional, quick and clean. They replaced all of the pipes under my sink and reattached my sink, dishwasher and garbage disposal after a new countertop was installed. Danielle was amazing as well. She had a plumber (Ron) out here immediately after I called to report a leak (before the countertop was installed). I would recommend A. Fagundes Plumbing to anyone.
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By gary w. on 04/09/19
Ron R and Chad came out and fixed my plumbing. Did a excellent job

By Vaneeta H. on 04/09/19
Ron R was extremely professional polite and fast! If you ever have an issue we definitely want him to be taking care of us!

By Rasa R. on 04/08/19
About 3 weeks ago, my hot water heater let go in the middle of the night (of course) and I discovered a flooded basement early morning. I called A.Fagundes at 8 am and by 10 am they had Andreas and Ron (they squeezed him in to help Andreas in between jobs) at my do...
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About 3 weeks ago, my hot water heater let go in the middle of the night (of course) and I discovered a flooded basement early morning. I called A.Fagundes at 8 am and by 10 am they had Andreas and Ron (they squeezed him in to help Andreas in between jobs) at my door with a new hot water heater ready to install!! I called them because A.Fagundes had solved a very problematic situation I was in with my new Lochinvar boiler installed by another plumber (who couldn't solve the problem). Once again, very polite and professional staff who got the job done. Brenda, in the office, was efficient and kind on the phone orchestrating everything for us. In my eyes, you can't go wrong with this company!!
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By Bill B. on 04/07/19
I had Ron and Chad do my leak, they were awesome and I believe I had them before when I had my bathtub put in. They did an awesome job then and an awesome job today, I am very happy and because of employees like them I will continue to call your company with any fu...
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I had Ron and Chad do my leak, they were awesome and I believe I had them before when I had my bathtub put in. They did an awesome job then and an awesome job today, I am very happy and because of employees like them I will continue to call your company with any further work that needs to be done at my home. A big thumbs up on Ron and Chad, I would definitely recommend them to friends as well as letting them know what a GREAT JOB your company does,and how friendly your employees are. Thank you again for a Job well done! And lots of praise for Ron and Chad for taking great care of Plumbing issues!
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By Bill B. on 04/07/19
Mike did a great job installing our new high efficiency boiler and water heater! He was friendly, knowledgeable, fast, and talented. We love our new system- how it runs and how it looks!

By Tania L. on 04/06/19
Anyone living in the Merrimack area and needs a great company to service their heating and plumbing needs, here's your company. At the Tsongas Arena this weekend. Ask for Al or Peter.

By Judith F. on 03/31/19
Everyone was very friendly, clearly knew what they were doing. My mini ductless heat pumps were installed two days after I closed on the loan. And Brenda and Brigit are there to answer any questions and to schedule your work.

By Judith F. on 03/30/19
This is a great company to work with. Peter Freedman clearly explained my options and the very confusing rebates. He worked with me to get the best price for what I needed. Then Steve and his team came to install the units within days of my loan closing. They quick...
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This is a great company to work with. Peter Freedman clearly explained my options and the very confusing rebates. He worked with me to get the best price for what I needed. Then Steve and his team came to install the units within days of my loan closing. They quickly and professionally did all the installation. And a quick shout out to Joe, the electrician who made it all possible. This group was efficient, clean, and really nice guys to deal with!!
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By Catherine B. on 03/29/19
The BBB would not accept my info. - not sure why

By Matt P. on 03/22/19
Professional, upfront and quality. We have used Al Fagundes plumbing and heating for several projects (New install of furnace, hot water, heat pump, drain and plumbing repair/install and whole house water filtration system). Every project we were quoted for come in...
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Professional, upfront and quality. We have used Al Fagundes plumbing and heating for several projects (New install of furnace, hot water, heat pump, drain and plumbing repair/install and whole house water filtration system). Every project we were quoted for come in at around an average to little above Industry price. You want quality you need to pay for quality. From the start, We received a estimate and walk through of our projects with the owner. The install team is polite and very knowledgeable. Everyone in the front office or answering the phone will answer every question you have. Of course with any situation treat them with respect and you will be respected, which both my Wife and I received. We used the Mass save home improvement project heat loan to fund our upgrades. Their team helped us every step of the way. We were happy to use them and continue to use them for any projects or repairs in the future.
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Sam S
Rating:
(15 total reviews)
George K
Rating:
(13 total reviews)
Mike S
Rating:
(11 total reviews)
A.Fagundes PH Team
Rating:
(5 total reviews)
Mark M
Rating:
(1 total review)
Sam N. S
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period A.Fagundes P&H Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at A.Fagundes P&H Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
978-459-0139
Nick C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
33 total reviews
A. Fagundes Plumbing and Heating has been offering top quality workmanship since 2003. We are a growing company with our goals set on customer service and repeat customer satisfaction. Our staff is trained to be efficient, precise and respectful. We offer up front pricing with no hidden surprises.
By gerald d. on 12/01/17
we had a small issue long after the installation of our net heat/central air unit. a. fagundes responded as soon as they could (very quickly), resolved the issue at no charge. thanks

By gerald d. on 11/17/17
nick was great

By Joanne W. on 11/02/17
It was a great experience having this team work in my home.

By Joanne W. on 11/02/17
Nick, Jason and Ron These 3 guys were at my home in Billerica on November 1, 2017 and did a fantastic job. They were very polite and courteous. They cleaned up and did not leave a mess. They are a great asset to A. Fagundes P&H. They are a team that your co...
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Nick, Jason and Ron These 3 guys were at my home in Billerica on November 1, 2017 and did a fantastic job. They were very polite and courteous. They cleaned up and did not leave a mess. They are a great asset to A. Fagundes P&H. They are a team that your company should be very proud of.
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By Shad N. on 10/11/17
(no comment)

By John H. on 10/10/17
Nick was very professional. Explained some facts we were unaware of. Did a good job.

By Kate M. on 10/07/17
We have used Fagundes Pluming & Heating for the following: -3rd Floor Bathroom (Sink/Toilet/Shower) -3rd Floor Ductless (1 Unit) -2nd Floor Ductless (3 Units) -1st Floor Heating -Basement Heating -Water Heater Replacement (Tankless) I have never worked with a compa...
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We have used Fagundes Pluming & Heating for the following: -3rd Floor Bathroom (Sink/Toilet/Shower) -3rd Floor Ductless (1 Unit) -2nd Floor Ductless (3 Units) -1st Floor Heating -Basement Heating -Water Heater Replacement (Tankless) I have never worked with a company that has more top notch people than Al's team. Period. Peter who comes to your house and walks you through your options Sam that runs his team and is involved in every step Sammy, Nick and Ron who are the most polite hard workers in their field Danielle in the office who holds down the fort and answers any questions you have and takes on Mass Save and the rebates Al who is absolutely involved in his business and stands behind everything that his team does. My husband and I moved into Lowell, MA from out of the area and purchased a home that we knew needed some work. Hiring a "professional" without any personal recommendations is a stressful task. At the minimum you hope the people are fair and know what they are actually doing. If I can be the personal recommendation for Al or any member of his team I would be more then happy to tell you what an amazing team he has. They are a hard working, polite and the top of their field. All their work is top notch. We liked the job they were doing and trusted Al and his team so much that we took recommendations from him for an electrician and a contractor. If you need any work done on your home at ALL you need to call Al Fagundes first. You will not be disappointed! Thank you Al and team for your amazing job in our home!
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By Kate M. on 10/07/17
We have used F******* Pluming & Heating for the following: -3rd Floor Bathroom (Sink/Toilet/Shower) -3rd Floor Ductless (1 Unit) -2nd Floor Ductless (3 Units) -1st Floor Heating -Basement Heating -Water Heater Replacement (Tankless) I have never worked with a compa...
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We have used F******* Pluming & Heating for the following: -3rd Floor Bathroom (Sink/Toilet/Shower) -3rd Floor Ductless (1 Unit) -2nd Floor Ductless (3 Units) -1st Floor Heating -Basement Heating -Water Heater Replacement (Tankless) I have never worked with a company that has more top notch people than Al's team. Period. Peter who comes to your house and walks you through your options Sam that runs his team and is involved in every step Sammy, Nick and Ron who are the most polite hard workers in their field Danielle in the office who holds down the fort and answers any questions you have and takes on Mass Save and the rebates Al who is absolutely involved in his business and stands behind everything that his team does. My husband and I moved into ******* ** from out of the area and purchased a home that we knew needed some work. Hiring a "professional" without any personal recommendations is a stressful task. At the minimum you hope the people are fair and know what they are actually doing. If I can be the personal recommendation for Al or any member of his team I would be more then happy to tell you what an amazing team he has. They are a hard working, polite and the top of their field. All their work is top notch. We liked the job they were doing and trusted Al and his team so much that we took recommendations from him for an electrician and a contractor. If you need any work done on your home at ALL you need to call Al F******* first. You will not be disappointed! Thank you Al and team for your amazing job in our home!
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By Kate M. on 10/07/17
We have used Fagundes Pluming & Heating for the following: -3rd Floor Bathroom (Sink/Toilet/Shower) -3rd Floor Ductless (1 Unit) -2nd Floor Ductless (3 Units) -1st Floor Heating -Basement Heating -Water Heater Replacement (Tankless) I have never worked with a com...
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We have used Fagundes Pluming & Heating for the following: -3rd Floor Bathroom (Sink/Toilet/Shower) -3rd Floor Ductless (1 Unit) -2nd Floor Ductless (3 Units) -1st Floor Heating -Basement Heating -Water Heater Replacement (Tankless) I have never worked with a company that has more top notch people than Al's team. Period. Peter who comes to your house and walks you through your options Sam that runs his team and is involved in every step Sammy, Nick and Ron who are the most polite hard workers in their field Danielle in the office who holds down the fort and answers any questions you have and takes on Mass Save and the rebates Al who is absolutely involved in his business and stands behind everything that his team does. My husband and I moved into Lowell, MA from out of the area and purchased a home that we knew needed some work. Hiring a "professional" without any personal recommendations is a stressful task. At the minimum you hope the people are fair and know what they are actually doing. If I can be the personal recommendation for Al or any member of his team I would be more then happy to tell you what an amazing team he has. They are a hard working, polite and the top of their field. All their work is top notch. We liked the job they were doing and trusted Al and his team so much that we took recommendations from him for an electrician and a contractor. If you need any work done on your home at ALL you need to call Al Fagundes first. You will not be disappointed! Thank you Al and team for your amazing job in our home!
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By Luke N. on 10/03/17
The guys at A.Fugundes P&H were awesome. They more than met my expectations. They removed my old furnace, ductwork, and water heater, and installed all new units as well as a central air unit. Everything works wonderfully, and the field service techs were very pers...
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The guys at A.Fugundes P&H were awesome. They more than met my expectations. They removed my old furnace, ductwork, and water heater, and installed all new units as well as a central air unit. Everything works wonderfully, and the field service techs were very personable and professional.
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By Emily W. on 10/02/17
They installed our water heater and new furnace. They were great and worked directly to get our rebates with our energy company. We have serviced through them and all the workers we encounter are so nice and thoughtful. I would highly recommend them!

By John C. on 08/23/17
Although I really didn't want to replace my home central AC unit I had not choice...it was time. I am very happy that I chose A. Fagundes Plumbing and Heating. Peter the sales rep came to my home and spent about 2 hours with me explaining my options.....not pushing...
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Although I really didn't want to replace my home central AC unit I had not choice...it was time. I am very happy that I chose A. Fagundes Plumbing and Heating. Peter the sales rep came to my home and spent about 2 hours with me explaining my options.....not pushing me to an option....but rather guiding me with information to assist me in making a educated choice. I went from quote to installation in just 2 days....good thing too.....because it was the middle of August!! The installation guys were polite, clean, and quick. I would recommend A. Fagundes Plumbing to anybody!!!!
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By Analise & Mark S. on 08/21/17
Professional service, great attitude, careful and clean during installation.
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