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By Ann Marie R. on 05/13/19
Great service! Very happy with the work they did.

By Peter l. on 05/09/19
Your service technician Ron is very well trained on what he was supposed to do he was very courteous kind and did a great job in a short period of time I will definitely use you when another service problem arises at my home job well done don.

By Sheila G. on 05/07/19
I will HIGHLY recommend your whole operation as I was very impressed from my initial call to the end result!

By Andrew D. on 05/06/19
Just regular maintenance, but great work considering conditions of our house due to remodeling. Nice work.

By Nancy B. on 05/05/19
Very good job. Nice person

By Sheila G. on 05/04/19
Excellent customer service and very capable workers!! Top Notch! Danielle was extremely professional and the team was punctual, respectful and took the time to explain everything they would need to do. Sami was amazing and his helper Kamani were a pleasure to deal ...
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Excellent customer service and very capable workers!! Top Notch! Danielle was extremely professional and the team was punctual, respectful and took the time to explain everything they would need to do. Sami was amazing and his helper Kamani were a pleasure to deal with!! Highly recommend!
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By Beverly D. on 05/04/19
I would recommend to all my family and friends

By Beverly D. on 05/04/19
Al Fagundes plumbing and heating provides reputable plumbing service. His staff including Ron R is both professional and curteous. The solve the problem every time. I would recommend them to anyone needing s plumber. I wouldn’t use anyone else Beverly Dalton

By Kevin H. on 05/03/19
Sammy and Tommy did a great job. They showed up on time, were thorough and cleaned up afterwards. I would recommend Sammy, Tommy and A. Fagundes.

By Sheila G. on 05/03/19
Excellent customer service and very capable workers!! Top Notch!

By Andy L. on 04/29/19
I've used A Fugundes Plumbing & Heating for numerous jobs on my property management clients' properties. His team members are always on time, are exceptionally polite and easy to work with, and do excellent quality work. They have replaced water heaters, fixed fu...
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I've used A Fugundes Plumbing & Heating for numerous jobs on my property management clients' properties. His team members are always on time, are exceptionally polite and easy to work with, and do excellent quality work. They have replaced water heaters, fixed furnaces, and replaced leaking pipes, among other things - all at a reasonable price. As a property manager I need reliable and quality work done on my client properties - AFP&H always do a great job. I highly recomment them. Andy Logan at Keyrenter Property Management.
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By Hazel L. on 04/26/19
Very happy with the work they did.

By Tim R. on 04/24/19
From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on shoe protection be...
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From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on shoe protection before he walked through my home and he was polite. I would recommend this company based on this experience.
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By Tim R. on 04/24/19
04/25/19 02:59 AM From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on ...
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04/25/19 02:59 AM From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on shoe protection before he walked through my home and he was polite. I would recommend this company based on this experience.
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By Lisa G. on 04/23/19
Everyone I dealt with was amazing! Very friendly, professional and efficient. They came quicker than the time I was told (which was just a couple hours after I called) I highly recommend this company.

By Lisa G. on 04/22/19
I spoke to Danielle on the phone and she was extremely friendly and helpful. I was told someone could be at the house in a couple of hours, and they were actually even earlier than that. Sammy and Kamani were professional and courteous. They were able to resolve th...
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I spoke to Danielle on the phone and she was extremely friendly and helpful. I was told someone could be at the house in a couple of hours, and they were actually even earlier than that. Sammy and Kamani were professional and courteous. They were able to resolve the problem in a timely manner. Thank you all!
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By Alex P. on 04/21/19
I worked with Peter from A. Fagundes Plumbing & Heating to get my initial combi boiler heater quote, and then with Steve and his team to get it installed. I had a great experience and would highly recommend them. Peter explained all my options very thoroughly an...
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I worked with Peter from A. Fagundes Plumbing & Heating to get my initial combi boiler heater quote, and then with Steve and his team to get it installed. I had a great experience and would highly recommend them. Peter explained all my options very thoroughly and worked to find the right solution for my budget, space constraints, and water usage needs. Steve was extremely professional, finished when they said they would, and cleaned up even more than I expected. The final installation looks shiny & new and best of all, no more cold showers in the morning. The backoffice even worked with me to submit my MassSave rebate, so I didn't have to mess with that paperwork. I wish all vendor interactions were like this.
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By Marius C. on 04/20/19
Exactly what I expected.No problems.Period.

By Alex P. on 04/19/19
I worked with Peter from A. Fagundes Plumbing & Heating to get my initial combi boiler + heater quote, and then with Steve and his team to get it installed. I had a great experience and would highly recommend them. Peter explained all my options very thoroughly and...
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I worked with Peter from A. Fagundes Plumbing & Heating to get my initial combi boiler + heater quote, and then with Steve and his team to get it installed. I had a great experience and would highly recommend them. Peter explained all my options very thoroughly and worked to find the right solution for my budget, space constraints, and water usage needs. Steve was extremely professional, finished when they said they would, and cleaned up even more than I expected. The final installation looks shiny & new and best of all, no more cold showers in the morning. The backoffice even worked with me to submit my MassSave rebate, so I didn't have to mess with that paperwork. I wish all vendor interactions were like this.
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By Abe C. on 04/19/19
Super professional, very efficient, and fair prices. Highly recommend.
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978-459-0139

Select any employee to see all their reviews.

Sammy Y
Rating:
62 total reviews!
Ron R
Rating:
59 total reviews!
Steve D
Rating:
(44 total reviews)
Nick C
Rating:
(33 total reviews)
Andreas T
Rating:
(32 total reviews)
Peter F
Rating:
(24 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period A.Fagundes P&H Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at A.Fagundes P&H Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Nick C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
33 total reviews
A. Fagundes Plumbing and Heating has been offering top quality workmanship since 2003. We are a growing company with our goals set on customer service and repeat customer satisfaction. Our staff is trained to be efficient, precise and respectful. We offer up front pricing with no hidden surprises.
By Goodspeed on 04/13/19
Nick is always professional and courteous. Hard worker and a pleasure.

By Goodspeed on 04/12/19
Noticed my water heater leaking tonight. Called A. Fagundes as I always do for plumbing needs, and was beyond happy with service as always. Texted Nick pictures, and he was able to access that this needed to be fixed fast. He was right, him and Zack got to my home ...
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Noticed my water heater leaking tonight. Called A. Fagundes as I always do for plumbing needs, and was beyond happy with service as always. Texted Nick pictures, and he was able to access that this needed to be fixed fast. He was right, him and Zack got to my home quickly, and worked diligently to fix the problem. They drained some water from the tank when their pump died. The two of them brought the very heavy water heater up a flight of stairs and out to my driveway where it instantly sprung a big leak and started spilling probably 30 gallons of water. I am so thankful for the two of them getting that thing outside so quickly, and leaving me with no water damage. As they left I called them my hero’s, I’m beyond thankful they could get to my home and work so quickly and efficiently. Very highly recommend this company, never been disappointed and customer service is always top notch.
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By Linda J F. on 01/29/19
Always great service and the techs are courteous as well as knowledgeable. I had a new boiler, water tank and two A/C units put in and the work was done in great time, professionally, and courteously by all. Al was right there everyday to check on everything. I...
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Always great service and the techs are courteous as well as knowledgeable. I had a new boiler, water tank and two A/C units put in and the work was done in great time, professionally, and courteously by all. Al was right there everyday to check on everything. I would recommend them in a minute, and have.
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By Linda J F. on 01/28/19
Nick was very helpful resetting our settings when we had too much cold air coming out of the registers. Both techs were polite, courteous and resolved our problem. I have been very impressed with A.Fagundes Plumbing since they replaced by boiler and two A/C units, ...
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Nick was very helpful resetting our settings when we had too much cold air coming out of the registers. Both techs were polite, courteous and resolved our problem. I have been very impressed with A.Fagundes Plumbing since they replaced by boiler and two A/C units, from sales to Danielle in the office. Wouldn't call anyone else. They even did a last minute plumbing service on this one call which was very much appreciated.
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By DENYNE S. on 12/10/18
A. Fagundes plumbing is top notch in every area of their service: Notifying me beforehand, showed up on time, service tech was personable and courteous, they left the jobsite cleaner than when they started, followed up same day for feedback. I give them an A rating!

By Colleen C. on 08/16/18
I will 100% hire these guys again. I had a new central air system installed for the second floor of my house. They were on time, priced reasonably, did a fantastic job and finished on time. The team that came to my house was outstandingly professional and friend...
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I will 100% hire these guys again. I had a new central air system installed for the second floor of my house. They were on time, priced reasonably, did a fantastic job and finished on time. The team that came to my house was outstandingly professional and friendly. They wore booties, and put down drop cloths to protect my floors. The installation hardly left a mark anywhere in my house! The vents used blended in perfectly with the time period and decor of my home. The system itself works fabulously. I had one small issue with something and they immediately arranged to have someone come by and touch up. Fantastic service, solid work. Can't to have them complete my next project!
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By Josh F. on 06/20/18
We received an in depth and knowledgeable quote for the replacement of our tired out dated central A/C unit. As quoted the removal and installation was only a two day process; Nick and his helper Josh worked on one of the hottest and most humid days 97 +! They did ...
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We received an in depth and knowledgeable quote for the replacement of our tired out dated central A/C unit. As quoted the removal and installation was only a two day process; Nick and his helper Josh worked on one of the hottest and most humid days 97 +! They did a fantastic job, they were very professional and personable. Nick made the setup and familiarization of the new system and thermostat very easy. We would strongly recommend Fagundes for all heating and cooling needs.
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By John J. on 06/12/18
Nick did a great job. He clearly communicated the scope of the work and politely responded to all questions. The work was done correctly and efficiently.

By Olivier Z. on 05/14/18
Had a heat-pump ductless system installed (5 heads) covering 2 floors. Work was completed in 4 days. Very professional and knowledgeable team. The system is working great for both AC and heating. The installation is very clean, interior and exterior. A special than...
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Had a heat-pump ductless system installed (5 heads) covering 2 floors. Work was completed in 4 days. Very professional and knowledgeable team. The system is working great for both AC and heating. The installation is very clean, interior and exterior. A special thanks to Nick that came back 30 minutes after I noticed a garage door wire got accidental disconnected when setting a pipe and he went out of his way to fix it right away. All the team there is friendly and very responsive, from transparent and honest technical sales (Peter), and responsive administration/accounting (Allison, Danielle). Extremely satisfied for a job well done.
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By Jose P. on 05/10/18
I'm very satisfied starting from appointment date to perform work to be done and a crew that is very organized with their work materials and tools very clean I'm Super Happy with my project. Thank you Job Well Done

By Jose P. on 05/07/18
I recently had A.Fagundes Plumbing & Heating Up Grade my Heating system A/C and Water Heater 3 day job. My experience with these guys they are very customer service driven organized clean working and explain and details of the job process to the customer. The Crew ...
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I recently had A.Fagundes Plumbing & Heating Up Grade my Heating system A/C and Water Heater 3 day job. My experience with these guys they are very customer service driven organized clean working and explain and details of the job process to the customer. The Crew I had on my installation Young Gentlemen that you can tell they are Proud of their Workmanship. Thank you so much A.Fagundes Plumbing and your Crew
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By Rob & Marge B. on 05/03/18
We hired A. Fagundes to install a whole house AC system. We were very pleased with Nick and his crew. They were punctual, professional, and courteous during the whole process. When they were done, Nick took the time to show me how to use the remote and clean the fi...
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We hired A. Fagundes to install a whole house AC system. We were very pleased with Nick and his crew. They were punctual, professional, and courteous during the whole process. When they were done, Nick took the time to show me how to use the remote and clean the filters. The system works great. I would highly recommend this company to anyone looking for HVAC work
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By Ceit & Nadav G. on 04/20/18
(no comment)

By Pigeon Ernie & R. on 03/16/18
Everyone that worked on our furnace/AC unit and water tank were excellent to deal with. They were all extremely professional and polite. My wife and I were very happy and would highly recommend A. Fagundes. I also posted a review on Angie's List.

By Frank E. on 03/02/18
Nick, Steve, Sam and Jason at Fagundes plumbing and heating did a fantastic job at my home. They were professional, courteous and attentive throughout the installation process. I had a wall hung Mitsubishi unit installed on the main floor, energy efficient tank-l...
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Nick, Steve, Sam and Jason at Fagundes plumbing and heating did a fantastic job at my home. They were professional, courteous and attentive throughout the installation process. I had a wall hung Mitsubishi unit installed on the main floor, energy efficient tank-less boiler in the basement and ac unit with ducts to each bedroom installed in the attic. Pretty much any system you need they can do. They started my job on the date given and were here all day every day, from start to finish. Install was finished on time and everything looks and performs great. I will definitely have them back for our hvac needs when finishing my basement. Thank you guys
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By McCann T. on 02/17/18
Nick was great. On time , Quick, explained the problem and how to avoid in the future

By McCann T. on 02/16/18
Heat was out in our top floor. I called the office they had someone out same day. Nick C. was knowledgeable and polite, fixed to problem quickly and explained what had happened and how to prevent it happening again. Great service

By Michael D. on 01/06/18
Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling...
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Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling no less than 15 different companies, A Fagundes and team took us on. Sam, their second in command, came by and fixed some old hatchet wiring work. He noticed the heat exchange had cracked and was seeping small amounts of CO into the vents. The furnace pre-dated my purchase of the house (well over 12 years) so we agreed it was time to look at a new furnace. Al, the owner, came out, sized out the proper BTUs and we settled on a Maytag 2 stage, pushing 60,000 BTUs. I have a split level ranch, so more than enough to heat and cool. He found a slot for me on Friday morning. His team showed up, they were professional quick and had it installed and up in running in no time. Moral of the story here is simple: when you're in a bind, Al and team will do everything they can to step up and win your business; new customer or not.
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By Michael S. on 01/06/18
Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling...
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Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling no less than 15 different companies, A Fagundes and team took us on. Sam, their second in command, came by and fixed some old hatchet wiring work. He noticed the heat exchange had cracked and was seeping small amounts of CO into the vents. The furnace pre-dated my purchase of the house (well over 12 years) so we agreed it was time to look at a new furnace. Al, the owner, came out, sized out the proper BTUs and we settled on a Maytag 2 stage, pushing 60,000 BTUs. I have a split level ranch, so more than enough to heat and cool. He found a slot for me on Friday morning. His team showed up, they were professional quick and had it installed and up in running in no time. Moral of the story here is simple: when you're in a bind, Al and team will do everything they can to step up and win your business; new customer or not.
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By Luis S. on 12/19/17
I called in yesterday evening due to our ecobee losing power, and resulting in the furnace not kicking on. Nick was the on-call technician and he arrived within 30 minutes of my call and was able to get the thermostats up and running! Nick has performed maintenan...
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I called in yesterday evening due to our ecobee losing power, and resulting in the furnace not kicking on. Nick was the on-call technician and he arrived within 30 minutes of my call and was able to get the thermostats up and running! Nick has performed maintenance on our furnace in the past and was the installation tech for our smart thermostats. I’d highly recommend A.Fagundes!
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