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By Francisco B. on 06/05/20
Excellent Service by Steve. Very knowledgeable and professional. We will continue to use Fagundes for all our HAVC needs.

By Randy on 06/03/20
Great plumbing experience. Called them yesterday for various household plumbing tasks (fix some faucets and leaks, etc.). Super easy to get on the phone - receptionist, departments, talked to the scheduling person immediately. They sent out Rob F. who arrived ju...
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Great plumbing experience. Called them yesterday for various household plumbing tasks (fix some faucets and leaks, etc.). Super easy to get on the phone - receptionist, departments, talked to the scheduling person immediately. They sent out Rob F. who arrived just 3 hours later. Very nice guy, knows his stuff, worked quickly, fixed things really well, cared about quality, fair prices. I've dealt with probably 20 plumbers over the past 30 years, and this was the most pleasant plumber experience I've had. Recommended!
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By Sohan A. on 06/03/20
The tech came out earlier, was very nice and professional and solved the problem quickly. He also communicated well with what is going on and potential changes. This work was covered under warranty which was proactively stated by the company.

By Nancy H. on 05/29/20
Al, the owner came out to give us a quote to replace our central AC system. He was personable and professional and understood what we were looking for in the quote. We had the quote within an hour of him leaving our house. He provided us with options to choose fro...
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Al, the owner came out to give us a quote to replace our central AC system. He was personable and professional and understood what we were looking for in the quote. We had the quote within an hour of him leaving our house. He provided us with options to choose from so that we could decide which would work best for us. We have worked with A. Fagundes Plumbing & Heating before on other projects in our home. The staff that came out for those porjects were just as professional. We were pleased with the work they did each time. The same is true for all the office staff that I have talked with. I highly recommend A Fagundes Plumbing & Heating! Nancy H - Hudson, NH
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By Karen L. on 05/28/20
Our "new" home came with a Navien on demand hot water system, installed through MassSaves by previous owner. It was installed by A Fagundes. So when we got a glowing red wrench symbol and and error code, I called them up. They responded and had someone out the foll...
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Our "new" home came with a Navien on demand hot water system, installed through MassSaves by previous owner. It was installed by A Fagundes. So when we got a glowing red wrench symbol and and error code, I called them up. They responded and had someone out the following day. I am so pleased with their work.
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By Rick K. on 05/26/20
They were amazing and knowledgeable, polite and would use them all the time. Cannot say enough great things about Rob

By Jonathan R. on 05/19/20
I just worked with Steve D for the first time and my experience was amazing. He was personable and did a great job explaining everything. He came out to clean and set up my condenser and furnace so it’s ready for the winter and I renewed my service plan. He was a...
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I just worked with Steve D for the first time and my experience was amazing. He was personable and did a great job explaining everything. He came out to clean and set up my condenser and furnace so it’s ready for the winter and I renewed my service plan. He was also great with my 11 month old puppy who gets excited to see everyone. Fagundes is someone I trust and no matter what they always deliver. Prices are fair and each employee is great! Thanks again!
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By Brian F. on 05/15/20
Great service

By Mike H. on 05/15/20
On time explained everything very well on what had to be done to make it correct unfortunately just out of the budget right now would gladly give them my businesses otherwise

By Harry C. on 05/14/20
Professional and informative

By Bill B. on 05/13/20
Prompt, polite, and most of all, professional with great outcomes!

By David C. on 05/11/20
Rob F. was pleasant to have working on my tub faucet. Very knowledgeable and friendly. He did the job quickly and cleaned up after he was done. I asked him for a quote on a couple of other projects I am looking to have done. I will definitely be calling him back.

By Paul W. on 04/20/20
Superior Service from Jason (Field Manager) who took my call to the Service Tech (Steve D.) who replaced our gas water heater! I called Monday Morning and the Water Heater Service was completed before Lunch on Monday. You can't ask for more rapid response! Steve D....
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Superior Service from Jason (Field Manager) who took my call to the Service Tech (Steve D.) who replaced our gas water heater! I called Monday Morning and the Water Heater Service was completed before Lunch on Monday. You can't ask for more rapid response! Steve D. diagnosed my water Heater Problem and gave me a quote immediately! Steve D. was very professional and answered all my questions with experienced knowledge! Thank you... so nice to have hot water again!!
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By David S. on 03/18/20
The team specifying and performing my installation was pleasant, knowledgeable and professional. They completed the job ahead of the anticipated schedule. They did an excellent job.

By Rick A. on 03/10/20
Excellent! Very happy! Can't say much more. Would definitely use you again and again!

By Rick A. on 03/10/20
Had Rob come in today and reconnect a new gas stove and install a new dishwasher,plus a new bathroom toilet. He had come in last week to disconnect the old gas stove and old toilet being we were having our floors replaced. At that time he was just going to replace ...
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Had Rob come in today and reconnect a new gas stove and install a new dishwasher,plus a new bathroom toilet. He had come in last week to disconnect the old gas stove and old toilet being we were having our floors replaced. At that time he was just going to replace a toilet, but we had decided over the weekend to get a new stove and dishwasher, and without any issue like before your company gladly accepted to do the job no problems. Bob came back today by himself and did a fantastic job. Definitely be using your company again in the future! Very happy again with the service and the work. Very grateful and appreciated! Much thanks. Rick Albuja!
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By Steve C. on 03/02/20
Sam did a great job explaining to me what was going on and happily fixed the issue. Great guy. You should be proud to have Sam representing your company.

By Judith B. on 02/27/20
I phoned Fagundes yesterday and they sent out ANDREAS this morning. He arrived at the appointed time, inspected the furnace, phoned me at work and gave me his diagnosis. He did the necessary. work and my condo no longer smells up the building. THANK YOU, Andreas.

By darlene on 02/27/20
not happy with the poor work that was done at my house

By Steven A B. on 02/14/20
The 3 gentlemen who worked to connect three NEST thermostats were outstanding. They were very friendly , professional and thorough. I love this company. They have very competent, careful and professional people on staff. I have recommended them to my neighbors.
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978-459-0139

Select any employee to see all their reviews.

Sammy Y
Rating:
80 total reviews!
Ron R
Rating:
68 total reviews!
Steve D
Rating:
(62 total reviews)
Andreas T
Rating:
(47 total reviews)
Nick C
Rating:
(34 total reviews)
Peter F
Rating:
(27 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period A.Fagundes P&H Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at A.Fagundes P&H Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Nick C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
34 total reviews
A. Fagundes Plumbing and Heating has been offering top quality workmanship since 2003. We are a growing company with our goals set on customer service and repeat customer satisfaction. Our staff is trained to be efficient, precise and respectful. We offer up front pricing with no hidden surprises.
By John S. on 05/17/19
Excellent knowledge, support and creativity related to a new heating and cooling system for our older home. We highly recommend them and would be a happy reference.

By Goodspeed on 04/13/19
Nick is always professional and courteous. Hard worker and a pleasure.

By Goodspeed on 04/12/19
Noticed my water heater leaking tonight. Called A. Fagundes as I always do for plumbing needs, and was beyond happy with service as always. Texted Nick pictures, and he was able to access that this needed to be fixed fast. He was right, him and Zack got to my home ...
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Noticed my water heater leaking tonight. Called A. Fagundes as I always do for plumbing needs, and was beyond happy with service as always. Texted Nick pictures, and he was able to access that this needed to be fixed fast. He was right, him and Zack got to my home quickly, and worked diligently to fix the problem. They drained some water from the tank when their pump died. The two of them brought the very heavy water heater up a flight of stairs and out to my driveway where it instantly sprung a big leak and started spilling probably 30 gallons of water. I am so thankful for the two of them getting that thing outside so quickly, and leaving me with no water damage. As they left I called them my hero’s, I’m beyond thankful they could get to my home and work so quickly and efficiently. Very highly recommend this company, never been disappointed and customer service is always top notch.
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By Linda J F. on 01/29/19
Always great service and the techs are courteous as well as knowledgeable. I had a new boiler, water tank and two A/C units put in and the work was done in great time, professionally, and courteously by all. Al was right there everyday to check on everything. I...
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Always great service and the techs are courteous as well as knowledgeable. I had a new boiler, water tank and two A/C units put in and the work was done in great time, professionally, and courteously by all. Al was right there everyday to check on everything. I would recommend them in a minute, and have.
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By Linda J F. on 01/28/19
Nick was very helpful resetting our settings when we had too much cold air coming out of the registers. Both techs were polite, courteous and resolved our problem. I have been very impressed with A.Fagundes Plumbing since they replaced by boiler and two A/C units, ...
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Nick was very helpful resetting our settings when we had too much cold air coming out of the registers. Both techs were polite, courteous and resolved our problem. I have been very impressed with A.Fagundes Plumbing since they replaced by boiler and two A/C units, from sales to Danielle in the office. Wouldn't call anyone else. They even did a last minute plumbing service on this one call which was very much appreciated.
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By DENYNE S. on 12/10/18
A. Fagundes plumbing is top notch in every area of their service: Notifying me beforehand, showed up on time, service tech was personable and courteous, they left the jobsite cleaner than when they started, followed up same day for feedback. I give them an A rating!

By Colleen C. on 08/16/18
I will 100% hire these guys again. I had a new central air system installed for the second floor of my house. They were on time, priced reasonably, did a fantastic job and finished on time. The team that came to my house was outstandingly professional and friend...
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I will 100% hire these guys again. I had a new central air system installed for the second floor of my house. They were on time, priced reasonably, did a fantastic job and finished on time. The team that came to my house was outstandingly professional and friendly. They wore booties, and put down drop cloths to protect my floors. The installation hardly left a mark anywhere in my house! The vents used blended in perfectly with the time period and decor of my home. The system itself works fabulously. I had one small issue with something and they immediately arranged to have someone come by and touch up. Fantastic service, solid work. Can't to have them complete my next project!
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By Josh F. on 06/20/18
We received an in depth and knowledgeable quote for the replacement of our tired out dated central A/C unit. As quoted the removal and installation was only a two day process; Nick and his helper Josh worked on one of the hottest and most humid days 97 +! They did ...
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We received an in depth and knowledgeable quote for the replacement of our tired out dated central A/C unit. As quoted the removal and installation was only a two day process; Nick and his helper Josh worked on one of the hottest and most humid days 97 +! They did a fantastic job, they were very professional and personable. Nick made the setup and familiarization of the new system and thermostat very easy. We would strongly recommend Fagundes for all heating and cooling needs.
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By John J. on 06/12/18
Nick did a great job. He clearly communicated the scope of the work and politely responded to all questions. The work was done correctly and efficiently.

By Olivier Z. on 05/14/18
Had a heat-pump ductless system installed (5 heads) covering 2 floors. Work was completed in 4 days. Very professional and knowledgeable team. The system is working great for both AC and heating. The installation is very clean, interior and exterior. A special than...
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Had a heat-pump ductless system installed (5 heads) covering 2 floors. Work was completed in 4 days. Very professional and knowledgeable team. The system is working great for both AC and heating. The installation is very clean, interior and exterior. A special thanks to Nick that came back 30 minutes after I noticed a garage door wire got accidental disconnected when setting a pipe and he went out of his way to fix it right away. All the team there is friendly and very responsive, from transparent and honest technical sales (Peter), and responsive administration/accounting (Allison, Danielle). Extremely satisfied for a job well done.
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By Jose P. on 05/10/18
I'm very satisfied starting from appointment date to perform work to be done and a crew that is very organized with their work materials and tools very clean I'm Super Happy with my project. Thank you Job Well Done

By Jose P. on 05/07/18
I recently had A.Fagundes Plumbing & Heating Up Grade my Heating system A/C and Water Heater 3 day job. My experience with these guys they are very customer service driven organized clean working and explain and details of the job process to the customer. The Crew ...
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I recently had A.Fagundes Plumbing & Heating Up Grade my Heating system A/C and Water Heater 3 day job. My experience with these guys they are very customer service driven organized clean working and explain and details of the job process to the customer. The Crew I had on my installation Young Gentlemen that you can tell they are Proud of their Workmanship. Thank you so much A.Fagundes Plumbing and your Crew
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By Rob & Marge B. on 05/03/18
We hired A. Fagundes to install a whole house AC system. We were very pleased with Nick and his crew. They were punctual, professional, and courteous during the whole process. When they were done, Nick took the time to show me how to use the remote and clean the fi...
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We hired A. Fagundes to install a whole house AC system. We were very pleased with Nick and his crew. They were punctual, professional, and courteous during the whole process. When they were done, Nick took the time to show me how to use the remote and clean the filters. The system works great. I would highly recommend this company to anyone looking for HVAC work
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By Ceit & Nadav G. on 04/20/18
(no comment)

By Pigeon Ernie & R. on 03/16/18
Everyone that worked on our furnace/AC unit and water tank were excellent to deal with. They were all extremely professional and polite. My wife and I were very happy and would highly recommend A. Fagundes. I also posted a review on Angie's List.

By Frank E. on 03/02/18
Nick, Steve, Sam and Jason at Fagundes plumbing and heating did a fantastic job at my home. They were professional, courteous and attentive throughout the installation process. I had a wall hung Mitsubishi unit installed on the main floor, energy efficient tank-l...
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Nick, Steve, Sam and Jason at Fagundes plumbing and heating did a fantastic job at my home. They were professional, courteous and attentive throughout the installation process. I had a wall hung Mitsubishi unit installed on the main floor, energy efficient tank-less boiler in the basement and ac unit with ducts to each bedroom installed in the attic. Pretty much any system you need they can do. They started my job on the date given and were here all day every day, from start to finish. Install was finished on time and everything looks and performs great. I will definitely have them back for our hvac needs when finishing my basement. Thank you guys
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By McCann T. on 02/17/18
Nick was great. On time , Quick, explained the problem and how to avoid in the future

By McCann T. on 02/16/18
Heat was out in our top floor. I called the office they had someone out same day. Nick C. was knowledgeable and polite, fixed to problem quickly and explained what had happened and how to prevent it happening again. Great service

By Michael D. on 01/06/18
Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling...
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Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling no less than 15 different companies, A Fagundes and team took us on. Sam, their second in command, came by and fixed some old hatchet wiring work. He noticed the heat exchange had cracked and was seeping small amounts of CO into the vents. The furnace pre-dated my purchase of the house (well over 12 years) so we agreed it was time to look at a new furnace. Al, the owner, came out, sized out the proper BTUs and we settled on a Maytag 2 stage, pushing 60,000 BTUs. I have a split level ranch, so more than enough to heat and cool. He found a slot for me on Friday morning. His team showed up, they were professional quick and had it installed and up in running in no time. Moral of the story here is simple: when you're in a bind, Al and team will do everything they can to step up and win your business; new customer or not.
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By Michael S. on 01/06/18
Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling...
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Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling no less than 15 different companies, A Fagundes and team took us on. Sam, their second in command, came by and fixed some old hatchet wiring work. He noticed the heat exchange had cracked and was seeping small amounts of CO into the vents. The furnace pre-dated my purchase of the house (well over 12 years) so we agreed it was time to look at a new furnace. Al, the owner, came out, sized out the proper BTUs and we settled on a Maytag 2 stage, pushing 60,000 BTUs. I have a split level ranch, so more than enough to heat and cool. He found a slot for me on Friday morning. His team showed up, they were professional quick and had it installed and up in running in no time. Moral of the story here is simple: when you're in a bind, Al and team will do everything they can to step up and win your business; new customer or not.
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