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By Mark C. on 10/16/19
I wanted to take a moment to thank both Peter who designed my system along with the owner as well as Steve who did the actual installation of my Mitsubishi system in the new construction that I am working on. We were in an interesting situation because although we ...
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I wanted to take a moment to thank both Peter who designed my system along with the owner as well as Steve who did the actual installation of my Mitsubishi system in the new construction that I am working on. We were in an interesting situation because although we were promised the gas company would bring gas to our house in the final hours we had to find new sources for heating and cooling. I have done three major renovations using Fagundes plumbing and heating in the past 3 years And called upon them to help design an HVAC system that would supplement the pellet boiler and radiant heating system that we were lucky enough to isolate for this project. Steve always does a neat and clean job. He really cares how it’s going to look and pays attention to detail. I would recommend this company to any residential or commercial owner who has a project in mind and needs very good expertise and experience to complete the project. Thank you so much Gys. See you on the next one.
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By Jonathan R. on 10/01/19
I ended up purchasing a package and both times Andreas has come out for the service he was great. He is thorough, professional and prompt. I’ve spoken with Danielle a couple of times as well as other representatives on the phone and the service is and has been to...
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I ended up purchasing a package and both times Andreas has come out for the service he was great. He is thorough, professional and prompt. I’ve spoken with Danielle a couple of times as well as other representatives on the phone and the service is and has been top notch. Keep up the great work! Signed one happy customer!
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By Mark N. on 10/01/19
No Comment

By Caleb C. on 09/20/19
There was a delay between the diagnostic and estimates. I had to call several time to follow up. Nevertheless, the call staff was courteous and, asked from the delay, communicated well.

By Sothea C. on 09/19/19
Sammy seemed very knowledgeable. He explained all the work that was done, and was very thorough.

By Caleb C. on 09/18/19
I hired A. Fagundes to work on the heating furnace piping, extend radiator to another room, install smart thermostats, and swap the bathroom vanity top at home. Their office was responsive, I could get hold of somebody every time I called. While there was a delay d...
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I hired A. Fagundes to work on the heating furnace piping, extend radiator to another room, install smart thermostats, and swap the bathroom vanity top at home. Their office was responsive, I could get hold of somebody every time I called. While there was a delay during the scheduling, the clear communication worked it out in the end. Sammi was the assigned plumber who both assessed the work to be done and did the work later on. He was knowledgeable, quick, and very courteous in showing up on time, explaining everything, and keeping the house clean by putting on shoe covers and laying down tarps. He was also thorough in making sure everything works. It was a good experience and I would consider hiring A. Fungundes again for future plumbing needs.
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By Caleb C. on 09/18/19
I hired A. Fagundes to work on the heating furnace piping, extend radiator to another room, install smart thermostats, and swap the bathroom vanity top at home. Their office was responsive, I could get hold of somebody every time I called. While there was a delay d...
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I hired A. Fagundes to work on the heating furnace piping, extend radiator to another room, install smart thermostats, and swap the bathroom vanity top at home. Their office was responsive, I could get hold of somebody every time I called. While there was a delay during the scheduling, the clear communication worked it out in the end. Sammi was the assigned plumber who both assessed the work to be done and did the work later on. He was knowledgeable, quick, and very courteous in showing up on time, explaining everything, and keeping the house clean by putting on shoe covers and laying down tarps. He was also thorough in making sure everything works. It was a good experience and I would consider hiring A. Fungundes again for future plumbing needs.
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By Christine R. on 09/17/19
I can't say enough about the friendliness and professionalism we experienced with each staff member that we encountered. We had our 30 year old furnace replaced and a new hot water tank installed, and we could not be more pleased with the outcome of the job. Every...
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I can't say enough about the friendliness and professionalism we experienced with each staff member that we encountered. We had our 30 year old furnace replaced and a new hot water tank installed, and we could not be more pleased with the outcome of the job. Everything looks amazing, is working perfectly and the staff took careful steps to minimize the mess. I will definitely recommend A. Fagundes Plumbing & Heating, Inc.
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By Paul Salemme s. on 09/17/19
Fantastic Job from start to the end

By Paul Salemme s. on 09/16/19
All the people I dealt with were professional from the Representative of the company the staff in the office and the men who installed the AC.

By Paul Salemme s. on 09/16/19
All the people I dealt with were professional from the Representative of the company the staff in the office and the men who installed the AC.

By Tony F. on 09/14/19
Fagundes Plumbing&Heating excellant from start to finish. Sammy Yann the best service person . DO NOT LOOSE HIM. Tony F. Job well done.

By Catherine M. on 08/28/19
Excellent service from initial consultation right through the install process. Everyone we dealt with was professional, polite and considerate. I would highly recommend this company and have already given their card to a neighbor!

By Evan Z. on 08/20/19
Andreas and Bosan were fantastic, showed up on time and were extremely courteous (and covered their feet, which we appreociated a lot), diagnosed the problem, gave us options, fixed it, and everything in life is better now. Couldn't be happier.

By Colin P. on 08/13/19
Great company and process the whole way through. Phone support was excellent and informative, made multiple checkup calls leading up to the appointment. Technician arrived promptly, explained the options and process efficiently, and they performed the work quickl...
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Great company and process the whole way through. Phone support was excellent and informative, made multiple checkup calls leading up to the appointment. Technician arrived promptly, explained the options and process efficiently, and they performed the work quickly and thoroughly. I’ll faithfully return for more services any time I have issues they can assist with.
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By Andrea G. on 08/10/19
Prompt and Excellent service at an affordable price. Workman was conscientious. He covered his work boots before walking inside. Once he detected the problem, he quickly fixed it, then he checked to make sure the unit was working properly. Fagundes workmen are know...
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Prompt and Excellent service at an affordable price. Workman was conscientious. He covered his work boots before walking inside. Once he detected the problem, he quickly fixed it, then he checked to make sure the unit was working properly. Fagundes workmen are knowledgeable, courteous and conscientious. They show up on time. They provide excellent service at an affordable price. I like that they didn’t try to sell me anything, They just fixed the damaged item in record time - under 30 minutes.
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By Andrea G. on 08/10/19
Prompt and Excellent service at an affordable price. Workman was conscientious. He covered his work boots before walking inside. Once he detected the problem, he quickly fixed it, then he checked to make sure the unit was working properly. Fagundes workmen are know...
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Prompt and Excellent service at an affordable price. Workman was conscientious. He covered his work boots before walking inside. Once he detected the problem, he quickly fixed it, then he checked to make sure the unit was working properly. Fagundes workmen are knowledgeable, courteous and conscientious. They show up on time. They provide excellent service at an affordable price. I like that they didn’t try to sell me anything, They just fixed the damaged item in record time - under 30 minutes.
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By David M. on 08/02/19
Sammy came with an apprentice, Eric. This was the first time that I met Sammy or Eric. Sammy reassured me that he had done many installations and was now just going to fire it up and take care if the final steps. He did a excellent job and explained to me everythi...
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Sammy came with an apprentice, Eric. This was the first time that I met Sammy or Eric. Sammy reassured me that he had done many installations and was now just going to fire it up and take care if the final steps. He did a excellent job and explained to me everything he was doing and why. I'm a very curious person, I like to learn as well.
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By Lolita A. on 08/01/19
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
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Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
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By Lolita A. on 08/01/19
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
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Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
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978-459-0139

Select any employee to see all their reviews.

Sammy Y
Rating:
75 total reviews!
Ron R
Rating:
65 total reviews!
Steve D
Rating:
(50 total reviews)
Andreas T
Rating:
(41 total reviews)
Nick C
Rating:
(34 total reviews)
Peter F
Rating:
(26 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period A.Fagundes P&H Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at A.Fagundes P&H Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Nick C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
34 total reviews
A. Fagundes Plumbing and Heating has been offering top quality workmanship since 2003. We are a growing company with our goals set on customer service and repeat customer satisfaction. Our staff is trained to be efficient, precise and respectful. We offer up front pricing with no hidden surprises.
By John S. on 05/17/19
Excellent knowledge, support and creativity related to a new heating and cooling system for our older home. We highly recommend them and would be a happy reference.

By Goodspeed on 04/13/19
Nick is always professional and courteous. Hard worker and a pleasure.

By Goodspeed on 04/12/19
Noticed my water heater leaking tonight. Called A. Fagundes as I always do for plumbing needs, and was beyond happy with service as always. Texted Nick pictures, and he was able to access that this needed to be fixed fast. He was right, him and Zack got to my home ...
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Noticed my water heater leaking tonight. Called A. Fagundes as I always do for plumbing needs, and was beyond happy with service as always. Texted Nick pictures, and he was able to access that this needed to be fixed fast. He was right, him and Zack got to my home quickly, and worked diligently to fix the problem. They drained some water from the tank when their pump died. The two of them brought the very heavy water heater up a flight of stairs and out to my driveway where it instantly sprung a big leak and started spilling probably 30 gallons of water. I am so thankful for the two of them getting that thing outside so quickly, and leaving me with no water damage. As they left I called them my hero’s, I’m beyond thankful they could get to my home and work so quickly and efficiently. Very highly recommend this company, never been disappointed and customer service is always top notch.
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By Linda J F. on 01/29/19
Always great service and the techs are courteous as well as knowledgeable. I had a new boiler, water tank and two A/C units put in and the work was done in great time, professionally, and courteously by all. Al was right there everyday to check on everything. I...
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Always great service and the techs are courteous as well as knowledgeable. I had a new boiler, water tank and two A/C units put in and the work was done in great time, professionally, and courteously by all. Al was right there everyday to check on everything. I would recommend them in a minute, and have.
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By Linda J F. on 01/28/19
Nick was very helpful resetting our settings when we had too much cold air coming out of the registers. Both techs were polite, courteous and resolved our problem. I have been very impressed with A.Fagundes Plumbing since they replaced by boiler and two A/C units, ...
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Nick was very helpful resetting our settings when we had too much cold air coming out of the registers. Both techs were polite, courteous and resolved our problem. I have been very impressed with A.Fagundes Plumbing since they replaced by boiler and two A/C units, from sales to Danielle in the office. Wouldn't call anyone else. They even did a last minute plumbing service on this one call which was very much appreciated.
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By DENYNE S. on 12/10/18
A. Fagundes plumbing is top notch in every area of their service: Notifying me beforehand, showed up on time, service tech was personable and courteous, they left the jobsite cleaner than when they started, followed up same day for feedback. I give them an A rating!

By Colleen C. on 08/16/18
I will 100% hire these guys again. I had a new central air system installed for the second floor of my house. They were on time, priced reasonably, did a fantastic job and finished on time. The team that came to my house was outstandingly professional and friend...
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I will 100% hire these guys again. I had a new central air system installed for the second floor of my house. They were on time, priced reasonably, did a fantastic job and finished on time. The team that came to my house was outstandingly professional and friendly. They wore booties, and put down drop cloths to protect my floors. The installation hardly left a mark anywhere in my house! The vents used blended in perfectly with the time period and decor of my home. The system itself works fabulously. I had one small issue with something and they immediately arranged to have someone come by and touch up. Fantastic service, solid work. Can't to have them complete my next project!
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By Josh F. on 06/20/18
We received an in depth and knowledgeable quote for the replacement of our tired out dated central A/C unit. As quoted the removal and installation was only a two day process; Nick and his helper Josh worked on one of the hottest and most humid days 97 +! They did ...
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We received an in depth and knowledgeable quote for the replacement of our tired out dated central A/C unit. As quoted the removal and installation was only a two day process; Nick and his helper Josh worked on one of the hottest and most humid days 97 +! They did a fantastic job, they were very professional and personable. Nick made the setup and familiarization of the new system and thermostat very easy. We would strongly recommend Fagundes for all heating and cooling needs.
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By John J. on 06/12/18
Nick did a great job. He clearly communicated the scope of the work and politely responded to all questions. The work was done correctly and efficiently.

By Olivier Z. on 05/14/18
Had a heat-pump ductless system installed (5 heads) covering 2 floors. Work was completed in 4 days. Very professional and knowledgeable team. The system is working great for both AC and heating. The installation is very clean, interior and exterior. A special than...
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Had a heat-pump ductless system installed (5 heads) covering 2 floors. Work was completed in 4 days. Very professional and knowledgeable team. The system is working great for both AC and heating. The installation is very clean, interior and exterior. A special thanks to Nick that came back 30 minutes after I noticed a garage door wire got accidental disconnected when setting a pipe and he went out of his way to fix it right away. All the team there is friendly and very responsive, from transparent and honest technical sales (Peter), and responsive administration/accounting (Allison, Danielle). Extremely satisfied for a job well done.
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By Jose P. on 05/10/18
I'm very satisfied starting from appointment date to perform work to be done and a crew that is very organized with their work materials and tools very clean I'm Super Happy with my project. Thank you Job Well Done

By Jose P. on 05/07/18
I recently had A.Fagundes Plumbing & Heating Up Grade my Heating system A/C and Water Heater 3 day job. My experience with these guys they are very customer service driven organized clean working and explain and details of the job process to the customer. The Crew ...
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I recently had A.Fagundes Plumbing & Heating Up Grade my Heating system A/C and Water Heater 3 day job. My experience with these guys they are very customer service driven organized clean working and explain and details of the job process to the customer. The Crew I had on my installation Young Gentlemen that you can tell they are Proud of their Workmanship. Thank you so much A.Fagundes Plumbing and your Crew
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By Rob & Marge B. on 05/03/18
We hired A. Fagundes to install a whole house AC system. We were very pleased with Nick and his crew. They were punctual, professional, and courteous during the whole process. When they were done, Nick took the time to show me how to use the remote and clean the fi...
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We hired A. Fagundes to install a whole house AC system. We were very pleased with Nick and his crew. They were punctual, professional, and courteous during the whole process. When they were done, Nick took the time to show me how to use the remote and clean the filters. The system works great. I would highly recommend this company to anyone looking for HVAC work
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By Ceit & Nadav G. on 04/20/18
(no comment)

By Pigeon Ernie & R. on 03/16/18
Everyone that worked on our furnace/AC unit and water tank were excellent to deal with. They were all extremely professional and polite. My wife and I were very happy and would highly recommend A. Fagundes. I also posted a review on Angie's List.

By Frank E. on 03/02/18
Nick, Steve, Sam and Jason at Fagundes plumbing and heating did a fantastic job at my home. They were professional, courteous and attentive throughout the installation process. I had a wall hung Mitsubishi unit installed on the main floor, energy efficient tank-l...
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Nick, Steve, Sam and Jason at Fagundes plumbing and heating did a fantastic job at my home. They were professional, courteous and attentive throughout the installation process. I had a wall hung Mitsubishi unit installed on the main floor, energy efficient tank-less boiler in the basement and ac unit with ducts to each bedroom installed in the attic. Pretty much any system you need they can do. They started my job on the date given and were here all day every day, from start to finish. Install was finished on time and everything looks and performs great. I will definitely have them back for our hvac needs when finishing my basement. Thank you guys
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By McCann T. on 02/17/18
Nick was great. On time , Quick, explained the problem and how to avoid in the future

By McCann T. on 02/16/18
Heat was out in our top floor. I called the office they had someone out same day. Nick C. was knowledgeable and polite, fixed to problem quickly and explained what had happened and how to prevent it happening again. Great service

By Michael D. on 01/06/18
Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling...
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Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling no less than 15 different companies, A Fagundes and team took us on. Sam, their second in command, came by and fixed some old hatchet wiring work. He noticed the heat exchange had cracked and was seeping small amounts of CO into the vents. The furnace pre-dated my purchase of the house (well over 12 years) so we agreed it was time to look at a new furnace. Al, the owner, came out, sized out the proper BTUs and we settled on a Maytag 2 stage, pushing 60,000 BTUs. I have a split level ranch, so more than enough to heat and cool. He found a slot for me on Friday morning. His team showed up, they were professional quick and had it installed and up in running in no time. Moral of the story here is simple: when you're in a bind, Al and team will do everything they can to step up and win your business; new customer or not.
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By Michael S. on 01/06/18
Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling...
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Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling no less than 15 different companies, A Fagundes and team took us on. Sam, their second in command, came by and fixed some old hatchet wiring work. He noticed the heat exchange had cracked and was seeping small amounts of CO into the vents. The furnace pre-dated my purchase of the house (well over 12 years) so we agreed it was time to look at a new furnace. Al, the owner, came out, sized out the proper BTUs and we settled on a Maytag 2 stage, pushing 60,000 BTUs. I have a split level ranch, so more than enough to heat and cool. He found a slot for me on Friday morning. His team showed up, they were professional quick and had it installed and up in running in no time. Moral of the story here is simple: when you're in a bind, Al and team will do everything they can to step up and win your business; new customer or not.
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