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By Mike m. on 02/08/19
Cant say enough good thinks about this company and all employed definitely A team effort from 1st to last day on job Everthing they said about job and wat it would take to complete especially the down time office was great helping with all forms as i went through ...
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Cant say enough good thinks about this company and all employed definitely A team effort from 1st to last day on job Everthing they said about job and wat it would take to complete especially the down time office was great helping with all forms as i went through mass save Thnxs again to all
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By Christopher S. on 02/05/19
A. Fagundes is HANDS down the best plumbing and heating company in the Lowell area of Massachusetts. They have worked on my home for the past 4 months, installing brand new heating systems, and mini split air conditioners. They have always taken the time to expla...
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A. Fagundes is HANDS down the best plumbing and heating company in the Lowell area of Massachusetts. They have worked on my home for the past 4 months, installing brand new heating systems, and mini split air conditioners. They have always taken the time to explain everything that is going on, and helped us save lots of money using the mass save rebate programs. All of their staff, from owners to technicians, are incredibly respectful and helpful and go above and beyond to make your job go smooth. Cannot recommend this company enough!
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By Linda J F. on 01/29/19
Always great service and the techs are courteous as well as knowledgeable. I had a new boiler, water tank and two A/C units put in and the work was done in great time, professionally, and courteously by all. Al was right there everyday to check on everything. I...
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Always great service and the techs are courteous as well as knowledgeable. I had a new boiler, water tank and two A/C units put in and the work was done in great time, professionally, and courteously by all. Al was right there everyday to check on everything. I would recommend them in a minute, and have.
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By Rasa R. on 01/29/19
A.Fagundes saved the day for us!! The original installer of our replacement Lochinvar boiler could not get the system to work properly for 2 months this past fall. A.Fagundes sent their technician Sammy to correct all the errors the previous installer made and fina...
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A.Fagundes saved the day for us!! The original installer of our replacement Lochinvar boiler could not get the system to work properly for 2 months this past fall. A.Fagundes sent their technician Sammy to correct all the errors the previous installer made and finally we have reliable and consistent heat! Sammy is a problem solver and patiently explains what needs to be done and answered all of my questions. Any staff that I had contact with, including the owner, were polite, respectful and very knowledgeable. We are definitely going to call them for any future needs!
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By Linda J F. on 01/28/19
Nick was very helpful resetting our settings when we had too much cold air coming out of the registers. Both techs were polite, courteous and resolved our problem. I have been very impressed with A.Fagundes Plumbing since they replaced by boiler and two A/C units, ...
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Nick was very helpful resetting our settings when we had too much cold air coming out of the registers. Both techs were polite, courteous and resolved our problem. I have been very impressed with A.Fagundes Plumbing since they replaced by boiler and two A/C units, from sales to Danielle in the office. Wouldn't call anyone else. They even did a last minute plumbing service on this one call which was very much appreciated.
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By Rasa R. on 01/28/19
I wish we had known about this company when we first needed a new replacement boiler installed at our home. A.Fagundes is very professional, is in constant communication , and any staff I spoke with was very knowledgeable. One of their technicians, Sammy, came and...
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I wish we had known about this company when we first needed a new replacement boiler installed at our home. A.Fagundes is very professional, is in constant communication , and any staff I spoke with was very knowledgeable. One of their technicians, Sammy, came and did a superb job correcting all of the errors the previous company had done when installing our new Lochinvar boiler. The original company tried for two months, unsuccessfully, to get our unit running correctly and consistently. Sammy was very knowledgeable, a problem-solver, polite and respectful. We are so grateful and have peace of mind knowing everything is fixed and running!
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By Henry L. on 01/25/19
Lochenvar Boiler was making vibrating noise. Sammy adjusted the CO2 ratio and it is now quiet and working fine.

By Ann-Marie L. on 01/22/19
Had a problem on a Luchinvar system and with the help of Sammy, Danielle, Kate, Brenda and Tommy and the rest of the team, the problem was resolved ! Great service and always ready to help! Would recommend them always! Thank you all!

By Keyvan A. on 01/22/19
Arrived exactly on time, courteous, and patient enough to explain everything technical in detail. You're probably looking for a "trusted" plumber right now - these guys are it! Thank you Fagundes Plumbing

By Robin B. on 01/21/19
I had them come to install a new dishwasher. The charge was $571, including disconnect to old dishwasher. That is a ridiculous price. I should have sent them away but I was already on the hook for $95 service charge, and wanted it over with.

By Jennifer R F. on 01/16/19
(no comment)

By Kirsten on 01/10/19
(no comment)

By John C. on 01/03/19
Ron was very friendly. He diagnosed the problem and fixed it quickly. A. Fagundes is now my go to plumbing company.

By Mike m. on 12/28/18
Everything was as stated Pleasure doing business very professional company from the very first call to the End of project I would highly recommend this company thanks to all

By J.Cannon on 12/20/18
I’ve had Al and the team do multiple projects- heating/hot water, central air. Also, had the team in for the occasional service call. Very responsive, professional, and good at communicating the details. Rare you get all 3 of these from a contractor. Happy ...
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I’ve had Al and the team do multiple projects- heating/hot water, central air. Also, had the team in for the occasional service call. Very responsive, professional, and good at communicating the details. Rare you get all 3 of these from a contractor. Happy with the work I’ve had done.
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By Michelle m. on 12/12/18
Happy with Sammy,s service

By DENYNE S. on 12/10/18
A. Fagundes plumbing is top notch in every area of their service: Notifying me beforehand, showed up on time, service tech was personable and courteous, they left the jobsite cleaner than when they started, followed up same day for feedback. I give them an A rating!

By Paul and Katie M. on 12/06/18
We were impacted by the gas incident in September 2018. Although we had back up electric heat, we did not have hot water, so we had to send my elderly mother and aunt to a hotel to live. After I contacted A Fagundes, their sales person, Peter, arrived within a coup...
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We were impacted by the gas incident in September 2018. Although we had back up electric heat, we did not have hot water, so we had to send my elderly mother and aunt to a hotel to live. After I contacted A Fagundes, their sales person, Peter, arrived within a couple of days. He gave us an immediate quote, which the gas company accepted. Brenda, in the office, arranged for a quick install of electric water heaters for our two unit house, which was expertly done by Mike. She also arranged to have two new boilers installed as soon as she could (about a week and a half after the water tanks). She was personable and helpful despite having to deal with so many people impacted by the gas incident. George and his crew worked efficiently on the boilers and gas water tanks and had gas service back a day before Thanksgiving. We were certainly grateful to have gas heat back, and for the hard work and professionalism of the entire team at A Fagundes Plumbing.
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By Paul and Katie M. on 12/06/18
We were recently impacted by the gas incident. Brenda in the office was courteous and efficient in scheduling appointments for our work. Peter, the sales person, provided a quote for the job immediately after observing our boilers and water heaters. The plumber, Mi...
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We were recently impacted by the gas incident. Brenda in the office was courteous and efficient in scheduling appointments for our work. Peter, the sales person, provided a quote for the job immediately after observing our boilers and water heaters. The plumber, Mike, installed two electric hot water heaters to provide temporary hot water while we waited for gas service to return, which allowed two elderly relatives to return to our home since we had a back up electric heating system. The experience was excellent.
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By Evan W. on 11/19/18
(no comment)
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Select any employee to see all their reviews.

Sammy Y
Rating:
56 total reviews!
Ron R
Rating:
44 total reviews!
Sam S
Customer Service Rep.
Rating:
(13 total reviews)
Steve D
Rating:
(38 total reviews)
Nick C
Rating:
(31 total reviews)
Andreas T
Rating:
(25 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period A.Fagundes P&H Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at A.Fagundes P&H Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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978-459-0139
Nick C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
31 total reviews
A. Fagundes Plumbing and Heating has been offering top quality workmanship since 2003. We are a growing company with our goals set on customer service and repeat customer satisfaction. Our staff is trained to be efficient, precise and respectful. We offer up front pricing with no hidden surprises.
By Linda J F. on 01/29/19
Always great service and the techs are courteous as well as knowledgeable. I had a new boiler, water tank and two A/C units put in and the work was done in great time, professionally, and courteously by all. Al was right there everyday to check on everything. I...
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Always great service and the techs are courteous as well as knowledgeable. I had a new boiler, water tank and two A/C units put in and the work was done in great time, professionally, and courteously by all. Al was right there everyday to check on everything. I would recommend them in a minute, and have.
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By Linda J F. on 01/28/19
Nick was very helpful resetting our settings when we had too much cold air coming out of the registers. Both techs were polite, courteous and resolved our problem. I have been very impressed with A.Fagundes Plumbing since they replaced by boiler and two A/C units, ...
(View More)
Nick was very helpful resetting our settings when we had too much cold air coming out of the registers. Both techs were polite, courteous and resolved our problem. I have been very impressed with A.Fagundes Plumbing since they replaced by boiler and two A/C units, from sales to Danielle in the office. Wouldn't call anyone else. They even did a last minute plumbing service on this one call which was very much appreciated.
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By DENYNE S. on 12/10/18
A. Fagundes plumbing is top notch in every area of their service: Notifying me beforehand, showed up on time, service tech was personable and courteous, they left the jobsite cleaner than when they started, followed up same day for feedback. I give them an A rating!

By Colleen C. on 08/16/18
I will 100% hire these guys again. I had a new central air system installed for the second floor of my house. They were on time, priced reasonably, did a fantastic job and finished on time. The team that came to my house was outstandingly professional and friend...
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I will 100% hire these guys again. I had a new central air system installed for the second floor of my house. They were on time, priced reasonably, did a fantastic job and finished on time. The team that came to my house was outstandingly professional and friendly. They wore booties, and put down drop cloths to protect my floors. The installation hardly left a mark anywhere in my house! The vents used blended in perfectly with the time period and decor of my home. The system itself works fabulously. I had one small issue with something and they immediately arranged to have someone come by and touch up. Fantastic service, solid work. Can't to have them complete my next project!
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By Josh F. on 06/20/18
We received an in depth and knowledgeable quote for the replacement of our tired out dated central A/C unit. As quoted the removal and installation was only a two day process; Nick and his helper Josh worked on one of the hottest and most humid days 97 +! They did ...
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We received an in depth and knowledgeable quote for the replacement of our tired out dated central A/C unit. As quoted the removal and installation was only a two day process; Nick and his helper Josh worked on one of the hottest and most humid days 97 +! They did a fantastic job, they were very professional and personable. Nick made the setup and familiarization of the new system and thermostat very easy. We would strongly recommend Fagundes for all heating and cooling needs.
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By John J. on 06/12/18
Nick did a great job. He clearly communicated the scope of the work and politely responded to all questions. The work was done correctly and efficiently.

By Olivier Z. on 05/14/18
Had a heat-pump ductless system installed (5 heads) covering 2 floors. Work was completed in 4 days. Very professional and knowledgeable team. The system is working great for both AC and heating. The installation is very clean, interior and exterior. A special than...
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Had a heat-pump ductless system installed (5 heads) covering 2 floors. Work was completed in 4 days. Very professional and knowledgeable team. The system is working great for both AC and heating. The installation is very clean, interior and exterior. A special thanks to Nick that came back 30 minutes after I noticed a garage door wire got accidental disconnected when setting a pipe and he went out of his way to fix it right away. All the team there is friendly and very responsive, from transparent and honest technical sales (Peter), and responsive administration/accounting (Allison, Danielle). Extremely satisfied for a job well done.
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By Jose P. on 05/10/18
I'm very satisfied starting from appointment date to perform work to be done and a crew that is very organized with their work materials and tools very clean I'm Super Happy with my project. Thank you Job Well Done

By Jose P. on 05/07/18
I recently had A.Fagundes Plumbing & Heating Up Grade my Heating system A/C and Water Heater 3 day job. My experience with these guys they are very customer service driven organized clean working and explain and details of the job process to the customer. The Crew ...
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I recently had A.Fagundes Plumbing & Heating Up Grade my Heating system A/C and Water Heater 3 day job. My experience with these guys they are very customer service driven organized clean working and explain and details of the job process to the customer. The Crew I had on my installation Young Gentlemen that you can tell they are Proud of their Workmanship. Thank you so much A.Fagundes Plumbing and your Crew
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By Rob & Marge B. on 05/03/18
We hired A. Fagundes to install a whole house AC system. We were very pleased with Nick and his crew. They were punctual, professional, and courteous during the whole process. When they were done, Nick took the time to show me how to use the remote and clean the fi...
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We hired A. Fagundes to install a whole house AC system. We were very pleased with Nick and his crew. They were punctual, professional, and courteous during the whole process. When they were done, Nick took the time to show me how to use the remote and clean the filters. The system works great. I would highly recommend this company to anyone looking for HVAC work
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By Ceit & Nadav G. on 04/20/18
(no comment)

By Pigeon Ernie & R. on 03/16/18
Everyone that worked on our furnace/AC unit and water tank were excellent to deal with. They were all extremely professional and polite. My wife and I were very happy and would highly recommend A. Fagundes. I also posted a review on Angie's List.

By Frank E. on 03/02/18
Nick, Steve, Sam and Jason at Fagundes plumbing and heating did a fantastic job at my home. They were professional, courteous and attentive throughout the installation process. I had a wall hung Mitsubishi unit installed on the main floor, energy efficient tank-l...
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Nick, Steve, Sam and Jason at Fagundes plumbing and heating did a fantastic job at my home. They were professional, courteous and attentive throughout the installation process. I had a wall hung Mitsubishi unit installed on the main floor, energy efficient tank-less boiler in the basement and ac unit with ducts to each bedroom installed in the attic. Pretty much any system you need they can do. They started my job on the date given and were here all day every day, from start to finish. Install was finished on time and everything looks and performs great. I will definitely have them back for our hvac needs when finishing my basement. Thank you guys
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By McCann T. on 02/17/18
Nick was great. On time , Quick, explained the problem and how to avoid in the future

By McCann T. on 02/16/18
Heat was out in our top floor. I called the office they had someone out same day. Nick C. was knowledgeable and polite, fixed to problem quickly and explained what had happened and how to prevent it happening again. Great service

By Michael D. on 01/06/18
Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling...
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Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling no less than 15 different companies, A Fagundes and team took us on. Sam, their second in command, came by and fixed some old hatchet wiring work. He noticed the heat exchange had cracked and was seeping small amounts of CO into the vents. The furnace pre-dated my purchase of the house (well over 12 years) so we agreed it was time to look at a new furnace. Al, the owner, came out, sized out the proper BTUs and we settled on a Maytag 2 stage, pushing 60,000 BTUs. I have a split level ranch, so more than enough to heat and cool. He found a slot for me on Friday morning. His team showed up, they were professional quick and had it installed and up in running in no time. Moral of the story here is simple: when you're in a bind, Al and team will do everything they can to step up and win your business; new customer or not.
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By Michael S. on 01/06/18
Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling...
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Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling no less than 15 different companies, A Fagundes and team took us on. Sam, their second in command, came by and fixed some old hatchet wiring work. He noticed the heat exchange had cracked and was seeping small amounts of CO into the vents. The furnace pre-dated my purchase of the house (well over 12 years) so we agreed it was time to look at a new furnace. Al, the owner, came out, sized out the proper BTUs and we settled on a Maytag 2 stage, pushing 60,000 BTUs. I have a split level ranch, so more than enough to heat and cool. He found a slot for me on Friday morning. His team showed up, they were professional quick and had it installed and up in running in no time. Moral of the story here is simple: when you're in a bind, Al and team will do everything they can to step up and win your business; new customer or not.
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By Luis S. on 12/19/17
I called in yesterday evening due to our ecobee losing power, and resulting in the furnace not kicking on. Nick was the on-call technician and he arrived within 30 minutes of my call and was able to get the thermostats up and running! Nick has performed maintenan...
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I called in yesterday evening due to our ecobee losing power, and resulting in the furnace not kicking on. Nick was the on-call technician and he arrived within 30 minutes of my call and was able to get the thermostats up and running! Nick has performed maintenance on our furnace in the past and was the installation tech for our smart thermostats. I’d highly recommend A.Fagundes!
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By gerald d. on 12/01/17
we had a small issue long after the installation of our net heat/central air unit. a. fagundes responded as soon as they could (very quickly), resolved the issue at no charge. thanks

By gerald d. on 11/17/17
nick was great
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