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978-459-0139
By Phyllis F. on 01/18/20
Last night I called service in a panic as my radiators were cold and they were banging. Sammy was on call and called and tried to talk me thru what needed to be done. After realizing it was not working he came over and fixed the heat. He explained everything to m...
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Last night I called service in a panic as my radiators were cold and they were banging. Sammy was on call and called and tried to talk me thru what needed to be done. After realizing it was not working he came over and fixed the heat. He explained everything to me which I now understood what happened. He stayed to make sure the heat was running and there was no problem. I totally appreciated his service as I felt safe during the night. It was nice waking up to heat this morning. Sammy gives you 5 star service and show he cares. Thank you so much.
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By Steve Margiotta/ SNR P. on 12/28/19
Great service in a timely fashion! all friendly and knowledgeable staff, Andreas came out late on a Friday afternoon on December 13th and got the heat back on ! I highly recommend this company for all services they offer. steve

By Mark O. on 12/23/19
We called for service to resolve a leak in our bathroom sink. Rob diagnosed the problem and fixed it in no time at all. He did a great job.

By Christopher S. on 12/23/19
Rob and Kimani came to my home to service our Weil McLean boiler that was installed by A. Fagundes last fall. They were courteous, kind, and extremely professional. They worked efficiently, and answered all the questions that I had for them. I would highly recom...
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Rob and Kimani came to my home to service our Weil McLean boiler that was installed by A. Fagundes last fall. They were courteous, kind, and extremely professional. They worked efficiently, and answered all the questions that I had for them. I would highly recommend them for any work that you need on any plumbing and heating services. The best contractors I have worked with, hands down!
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By Foster j. on 12/13/19
no comment

By Tom H. on 12/12/19
They were prompted did an awesome job and finished as schedule with no problems.

By Greg O. on 11/30/19
I had an issue with my hot water tank; sensor tripped, so the tank shut off. I called at 5 pm on a Friday- the day after Thanksgiving no less, and Steve was on call. He reached out to me within 15 minutes and arrived at my home by 6:30 after taking care of a no ...
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I had an issue with my hot water tank; sensor tripped, so the tank shut off. I called at 5 pm on a Friday- the day after Thanksgiving no less, and Steve was on call. He reached out to me within 15 minutes and arrived at my home by 6:30 after taking care of a no heat call for a different customer. Very impressed with how responsive he was!
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By Edward C J. on 11/25/19
Ron took a look at my problem, gave me a quote and finished replacing my two outdoor faucets in an hour. Installation looks professional as anticipated. Jason had called me earlier in the day to see if I could accommodate service a day earlier. This worked well for...
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Ron took a look at my problem, gave me a quote and finished replacing my two outdoor faucets in an hour. Installation looks professional as anticipated. Jason had called me earlier in the day to see if I could accommodate service a day earlier. This worked well for us and he called back within an hour to tell me when Ron would be there. The time promised was met.
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By Michael C. on 11/15/19
I had a new heating system put in and I had a terrific experience. I give my hearty endorsement to Fagundes Plumbing and Heating. If you're going to upgrade or need a plumber give them a call. Lastly, I'm not a relative just a satisfied customer.

By Mike B. on 11/15/19
Great, friendly, and knowledgeable service! Thanks!

By Jason H. on 11/14/19
Steve was great! Found the problem with our furnace right away. Changed out the part quickly and at a fair price. I highly recommend him and Fagundes Plumbing & Heating.

By Barbara G. on 11/06/19
Andreas was my boiler specialist replacing the expansion tank and overflow check valve. He took the time to explain what needed to be done and why. He answered all my questions and was very professional.I was very pleased with the service. They will be my "go to" for any P&H

By Derek K. on 10/24/19
Absolutely excellent

By Sohan A. on 10/24/19
I had used A.Fagundes on a smaller job and decided to use them to split my HVAC system and add a basement zone (instead of adding another split system). This included adding a new trunk of ductwork, adding two independent dampers and a control unit. I wanted it put...
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I had used A.Fagundes on a smaller job and decided to use them to split my HVAC system and add a basement zone (instead of adding another split system). This included adding a new trunk of ductwork, adding two independent dampers and a control unit. I wanted it put in a certain way but Sam explained it would not be efficient and the basement would not heat up well. Sam was absolutely great to work with. We went over my concerns and tried to accommodate what was most important to my needs to finish my basement. He build the ductwork with minimal (none) effect to my basement finish space. Al stopped by on the third day to check up on the work and make sure I was all set. I don't write reviews often and I'm an engineer with high standards. Sam and his team did a phenomenal job but more importantly worked with me on the design of the system.
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By Mark C. on 10/16/19
I wanted to take a moment to thank both Peter who designed my system along with the owner as well as Steve who did the actual installation of my Mitsubishi system in the new construction that I am working on. We were in an interesting situation because although we ...
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I wanted to take a moment to thank both Peter who designed my system along with the owner as well as Steve who did the actual installation of my Mitsubishi system in the new construction that I am working on. We were in an interesting situation because although we were promised the gas company would bring gas to our house in the final hours we had to find new sources for heating and cooling. I have done three major renovations using Fagundes plumbing and heating in the past 3 years And called upon them to help design an HVAC system that would supplement the pellet boiler and radiant heating system that we were lucky enough to isolate for this project. Steve always does a neat and clean job. He really cares how it’s going to look and pays attention to detail. I would recommend this company to any residential or commercial owner who has a project in mind and needs very good expertise and experience to complete the project. Thank you so much Gys. See you on the next one.
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By Jonathan R. on 10/01/19
I ended up purchasing a package and both times Andreas has come out for the service he was great. He is thorough, professional and prompt. I’ve spoken with Danielle a couple of times as well as other representatives on the phone and the service is and has been to...
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I ended up purchasing a package and both times Andreas has come out for the service he was great. He is thorough, professional and prompt. I’ve spoken with Danielle a couple of times as well as other representatives on the phone and the service is and has been top notch. Keep up the great work! Signed one happy customer!
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By Mark N. on 10/01/19
No Comment

By Caleb C. on 09/20/19
There was a delay between the diagnostic and estimates. I had to call several time to follow up. Nevertheless, the call staff was courteous and, asked from the delay, communicated well.

By Sothea C. on 09/19/19
Sammy seemed very knowledgeable. He explained all the work that was done, and was very thorough.

By Caleb C. on 09/18/19
I hired A. Fagundes to work on the heating furnace piping, extend radiator to another room, install smart thermostats, and swap the bathroom vanity top at home. Their office was responsive, I could get hold of somebody every time I called. While there was a delay d...
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I hired A. Fagundes to work on the heating furnace piping, extend radiator to another room, install smart thermostats, and swap the bathroom vanity top at home. Their office was responsive, I could get hold of somebody every time I called. While there was a delay during the scheduling, the clear communication worked it out in the end. Sammi was the assigned plumber who both assessed the work to be done and did the work later on. He was knowledgeable, quick, and very courteous in showing up on time, explaining everything, and keeping the house clean by putting on shoe covers and laying down tarps. He was also thorough in making sure everything works. It was a good experience and I would consider hiring A. Fungundes again for future plumbing needs.
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CALL TO SCHEDULE
978-459-0139

Select any employee to see all their reviews.

Sammy Y
Rating:
77 total reviews!
Ron R
Rating:
66 total reviews!
Steve D
Rating:
(53 total reviews)
Andreas T
Rating:
(44 total reviews)
Nick C
Rating:
(34 total reviews)
Peter F
Rating:
(26 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period A.Fagundes P&H Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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978-459-0139

Customer service is always a top priority at A.Fagundes P&H Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
978-459-0139
Andreas T has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
44 total reviews
A. Fagundes Plumbing and Heating has been offering top quality workmanship since 2003. We are a growing company with our goals set on customer service and repeat customer satisfaction. Our staff is trained to be efficient, precise and respectful. We offer up front pricing with no hidden surprises.
By Steve Margiotta/ SNR P. on 12/28/19
Great service in a timely fashion! all friendly and knowledgeable staff, Andreas came out late on a Friday afternoon on December 13th and got the heat back on ! I highly recommend this company for all services they offer. steve

By Barbara G. on 11/06/19
Andreas was my boiler specialist replacing the expansion tank and overflow check valve. He took the time to explain what needed to be done and why. He answered all my questions and was very professional.I was very pleased with the service. They will be my "go to" for any P&H

By Derek K. on 10/24/19
Absolutely excellent

By Jonathan R. on 10/01/19
I ended up purchasing a package and both times Andreas has come out for the service he was great. He is thorough, professional and prompt. I’ve spoken with Danielle a couple of times as well as other representatives on the phone and the service is and has been to...
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I ended up purchasing a package and both times Andreas has come out for the service he was great. He is thorough, professional and prompt. I’ve spoken with Danielle a couple of times as well as other representatives on the phone and the service is and has been top notch. Keep up the great work! Signed one happy customer!
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By Evan Z. on 08/20/19
Andreas and Bosan were fantastic, showed up on time and were extremely courteous (and covered their feet, which we appreociated a lot), diagnosed the problem, gave us options, fixed it, and everything in life is better now. Couldn't be happier.

By Colin P. on 08/13/19
Great company and process the whole way through. Phone support was excellent and informative, made multiple checkup calls leading up to the appointment. Technician arrived promptly, explained the options and process efficiently, and they performed the work quickl...
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Great company and process the whole way through. Phone support was excellent and informative, made multiple checkup calls leading up to the appointment. Technician arrived promptly, explained the options and process efficiently, and they performed the work quickly and thoroughly. I’ll faithfully return for more services any time I have issues they can assist with.
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By Andrea G. on 08/10/19
Prompt and Excellent service at an affordable price. Workman was conscientious. He covered his work boots before walking inside. Once he detected the problem, he quickly fixed it, then he checked to make sure the unit was working properly. Fagundes workmen are know...
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Prompt and Excellent service at an affordable price. Workman was conscientious. He covered his work boots before walking inside. Once he detected the problem, he quickly fixed it, then he checked to make sure the unit was working properly. Fagundes workmen are knowledgeable, courteous and conscientious. They show up on time. They provide excellent service at an affordable price. I like that they didn’t try to sell me anything, They just fixed the damaged item in record time - under 30 minutes.
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By Lolita A. on 08/01/19
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
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Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
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By Lolita A. on 08/01/19
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
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Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
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By Lolita A. on 08/01/19
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
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Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
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By Lolita A. on 08/01/19
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
(View More)
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
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By Juliana R. on 07/25/19
Exceptional Service! Highly recommended! I was without AC for about a week. I was told by a previous company that I needed a whole new unit. Thankfully, I reached out to A. Fagundes for a diagnostic visit. They came in and fixed the problem in one day! And I didn...
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Exceptional Service! Highly recommended! I was without AC for about a week. I was told by a previous company that I needed a whole new unit. Thankfully, I reached out to A. Fagundes for a diagnostic visit. They came in and fixed the problem in one day! And I didn’t need a new unit at all. Thank you for your honesty and professionalism. I will be using this company for all of my future needs as a homeowner!
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By Andrew D. on 05/06/19
Just regular maintenance, but great work considering conditions of our house due to remodeling. Nice work.

By Tim R. on 04/24/19
From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on shoe protection be...
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From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on shoe protection before he walked through my home and he was polite. I would recommend this company based on this experience.
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By Tim R. on 04/24/19
04/25/19 02:59 AM From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on ...
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04/25/19 02:59 AM From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on shoe protection before he walked through my home and he was polite. I would recommend this company based on this experience.
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By Rasa R. on 04/11/19
A.Fagundes had solved the problems I had been having with my new Lochinvar boiler this past fall/winter which had been installed by another company (the original contractor couldn't solve it). So, when my hot water heater let go and flooded my basement in the middl...
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A.Fagundes had solved the problems I had been having with my new Lochinvar boiler this past fall/winter which had been installed by another company (the original contractor couldn't solve it). So, when my hot water heater let go and flooded my basement in the middle of the night a few weeks ago, I knew who to call. I called at 8am and by 10am, Andreas and Ron showed up with a new hot water heater ready to install!! Brenda in the office was key in orchestrating this to happen. Anyone I have dealt with at A. Fagundes, including Al himself, have been courteous, professional, knowledgeable and resolved all issues we've ever had thus far. We really have peace of mind knowing we have A. Fagundes to call if we were to have an issue in the future!
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By Rasa R. on 04/08/19
About 3 weeks ago, my hot water heater let go in the middle of the night (of course) and I discovered a flooded basement early morning. I called A.Fagundes at 8 am and by 10 am they had Andreas and Ron (they squeezed him in to help Andreas in between jobs) at my do...
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About 3 weeks ago, my hot water heater let go in the middle of the night (of course) and I discovered a flooded basement early morning. I called A.Fagundes at 8 am and by 10 am they had Andreas and Ron (they squeezed him in to help Andreas in between jobs) at my door with a new hot water heater ready to install!! I called them because A.Fagundes had solved a very problematic situation I was in with my new Lochinvar boiler installed by another plumber (who couldn't solve the problem). Once again, very polite and professional staff who got the job done. Brenda, in the office, was efficient and kind on the phone orchestrating everything for us. In my eyes, you can't go wrong with this company!!
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By Ritu A. on 03/18/19
I called this morning to have my garbage disposal replaced, and the company sent a technician over the same day (within a couple of hours)! Andres was polite, efficient, and professional! Gave it a 4 star because the plug on the disposal was not removed, so techni...
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I called this morning to have my garbage disposal replaced, and the company sent a technician over the same day (within a couple of hours)! Andres was polite, efficient, and professional! Gave it a 4 star because the plug on the disposal was not removed, so technician had to come back and fix it.
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By Marlo C. on 03/12/19
Great company with great employees Andreas very professional on time before even walking in my house he put his booties on without me even asking it was like the norm for him. Andreas is very educated with all the new products great customer education he reviewe...
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Great company with great employees Andreas very professional on time before even walking in my house he put his booties on without me even asking it was like the norm for him. Andreas is very educated with all the new products great customer education he reviewed my app on my new nest thermostat setting by setting the only that he also explained what they all were. I highly recommend this company and I will refer to family and friends great job Andreas is a great asset to your company
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By neil o. on 11/16/18
The tech Andreas was right on time, polite, professional and clean. This company was referred to me by I a friend. Will continue to use them in the future. Great customer service!!
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