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978-459-0139
By Mark C. on 10/16/19
I wanted to take a moment to thank both Peter who designed my system along with the owner as well as Steve who did the actual installation of my Mitsubishi system in the new construction that I am working on. We were in an interesting situation because although we ...
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I wanted to take a moment to thank both Peter who designed my system along with the owner as well as Steve who did the actual installation of my Mitsubishi system in the new construction that I am working on. We were in an interesting situation because although we were promised the gas company would bring gas to our house in the final hours we had to find new sources for heating and cooling. I have done three major renovations using Fagundes plumbing and heating in the past 3 years And called upon them to help design an HVAC system that would supplement the pellet boiler and radiant heating system that we were lucky enough to isolate for this project. Steve always does a neat and clean job. He really cares how it’s going to look and pays attention to detail. I would recommend this company to any residential or commercial owner who has a project in mind and needs very good expertise and experience to complete the project. Thank you so much Gys. See you on the next one.
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By Jonathan R. on 10/01/19
I ended up purchasing a package and both times Andreas has come out for the service he was great. He is thorough, professional and prompt. I’ve spoken with Danielle a couple of times as well as other representatives on the phone and the service is and has been to...
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I ended up purchasing a package and both times Andreas has come out for the service he was great. He is thorough, professional and prompt. I’ve spoken with Danielle a couple of times as well as other representatives on the phone and the service is and has been top notch. Keep up the great work! Signed one happy customer!
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By Mark N. on 10/01/19
No Comment

By Caleb C. on 09/20/19
There was a delay between the diagnostic and estimates. I had to call several time to follow up. Nevertheless, the call staff was courteous and, asked from the delay, communicated well.

By Sothea C. on 09/19/19
Sammy seemed very knowledgeable. He explained all the work that was done, and was very thorough.

By Caleb C. on 09/18/19
I hired A. Fagundes to work on the heating furnace piping, extend radiator to another room, install smart thermostats, and swap the bathroom vanity top at home. Their office was responsive, I could get hold of somebody every time I called. While there was a delay d...
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I hired A. Fagundes to work on the heating furnace piping, extend radiator to another room, install smart thermostats, and swap the bathroom vanity top at home. Their office was responsive, I could get hold of somebody every time I called. While there was a delay during the scheduling, the clear communication worked it out in the end. Sammi was the assigned plumber who both assessed the work to be done and did the work later on. He was knowledgeable, quick, and very courteous in showing up on time, explaining everything, and keeping the house clean by putting on shoe covers and laying down tarps. He was also thorough in making sure everything works. It was a good experience and I would consider hiring A. Fungundes again for future plumbing needs.
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By Caleb C. on 09/18/19
I hired A. Fagundes to work on the heating furnace piping, extend radiator to another room, install smart thermostats, and swap the bathroom vanity top at home. Their office was responsive, I could get hold of somebody every time I called. While there was a delay d...
(View More)
I hired A. Fagundes to work on the heating furnace piping, extend radiator to another room, install smart thermostats, and swap the bathroom vanity top at home. Their office was responsive, I could get hold of somebody every time I called. While there was a delay during the scheduling, the clear communication worked it out in the end. Sammi was the assigned plumber who both assessed the work to be done and did the work later on. He was knowledgeable, quick, and very courteous in showing up on time, explaining everything, and keeping the house clean by putting on shoe covers and laying down tarps. He was also thorough in making sure everything works. It was a good experience and I would consider hiring A. Fungundes again for future plumbing needs.
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By Christine R. on 09/17/19
I can't say enough about the friendliness and professionalism we experienced with each staff member that we encountered. We had our 30 year old furnace replaced and a new hot water tank installed, and we could not be more pleased with the outcome of the job. Every...
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I can't say enough about the friendliness and professionalism we experienced with each staff member that we encountered. We had our 30 year old furnace replaced and a new hot water tank installed, and we could not be more pleased with the outcome of the job. Everything looks amazing, is working perfectly and the staff took careful steps to minimize the mess. I will definitely recommend A. Fagundes Plumbing & Heating, Inc.
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By Paul Salemme s. on 09/17/19
Fantastic Job from start to the end

By Paul Salemme s. on 09/16/19
All the people I dealt with were professional from the Representative of the company the staff in the office and the men who installed the AC.

By Paul Salemme s. on 09/16/19
All the people I dealt with were professional from the Representative of the company the staff in the office and the men who installed the AC.

By Tony F. on 09/14/19
Fagundes Plumbing&Heating excellant from start to finish. Sammy Yann the best service person . DO NOT LOOSE HIM. Tony F. Job well done.

By Catherine M. on 08/28/19
Excellent service from initial consultation right through the install process. Everyone we dealt with was professional, polite and considerate. I would highly recommend this company and have already given their card to a neighbor!

By Evan Z. on 08/20/19
Andreas and Bosan were fantastic, showed up on time and were extremely courteous (and covered their feet, which we appreociated a lot), diagnosed the problem, gave us options, fixed it, and everything in life is better now. Couldn't be happier.

By Colin P. on 08/13/19
Great company and process the whole way through. Phone support was excellent and informative, made multiple checkup calls leading up to the appointment. Technician arrived promptly, explained the options and process efficiently, and they performed the work quickl...
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Great company and process the whole way through. Phone support was excellent and informative, made multiple checkup calls leading up to the appointment. Technician arrived promptly, explained the options and process efficiently, and they performed the work quickly and thoroughly. I’ll faithfully return for more services any time I have issues they can assist with.
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By Andrea G. on 08/10/19
Prompt and Excellent service at an affordable price. Workman was conscientious. He covered his work boots before walking inside. Once he detected the problem, he quickly fixed it, then he checked to make sure the unit was working properly. Fagundes workmen are know...
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Prompt and Excellent service at an affordable price. Workman was conscientious. He covered his work boots before walking inside. Once he detected the problem, he quickly fixed it, then he checked to make sure the unit was working properly. Fagundes workmen are knowledgeable, courteous and conscientious. They show up on time. They provide excellent service at an affordable price. I like that they didn’t try to sell me anything, They just fixed the damaged item in record time - under 30 minutes.
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By Andrea G. on 08/10/19
Prompt and Excellent service at an affordable price. Workman was conscientious. He covered his work boots before walking inside. Once he detected the problem, he quickly fixed it, then he checked to make sure the unit was working properly. Fagundes workmen are know...
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Prompt and Excellent service at an affordable price. Workman was conscientious. He covered his work boots before walking inside. Once he detected the problem, he quickly fixed it, then he checked to make sure the unit was working properly. Fagundes workmen are knowledgeable, courteous and conscientious. They show up on time. They provide excellent service at an affordable price. I like that they didn’t try to sell me anything, They just fixed the damaged item in record time - under 30 minutes.
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By David M. on 08/02/19
Sammy came with an apprentice, Eric. This was the first time that I met Sammy or Eric. Sammy reassured me that he had done many installations and was now just going to fire it up and take care if the final steps. He did a excellent job and explained to me everythi...
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Sammy came with an apprentice, Eric. This was the first time that I met Sammy or Eric. Sammy reassured me that he had done many installations and was now just going to fire it up and take care if the final steps. He did a excellent job and explained to me everything he was doing and why. I'm a very curious person, I like to learn as well.
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By Lolita A. on 08/01/19
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
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Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
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By Lolita A. on 08/01/19
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
(View More)
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
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978-459-0139

Select any employee to see all their reviews.

Sammy Y
Rating:
75 total reviews!
Ron R
Rating:
65 total reviews!
Steve D
Rating:
(50 total reviews)
Andreas T
Rating:
(41 total reviews)
Nick C
Rating:
(34 total reviews)
Peter F
Rating:
(26 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period A.Fagundes P&H Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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978-459-0139

Customer service is always a top priority at A.Fagundes P&H Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
978-459-0139
Andreas T has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
41 total reviews
A. Fagundes Plumbing and Heating has been offering top quality workmanship since 2003. We are a growing company with our goals set on customer service and repeat customer satisfaction. Our staff is trained to be efficient, precise and respectful. We offer up front pricing with no hidden surprises.
By Jonathan R. on 10/01/19
I ended up purchasing a package and both times Andreas has come out for the service he was great. He is thorough, professional and prompt. I’ve spoken with Danielle a couple of times as well as other representatives on the phone and the service is and has been to...
(View More)
I ended up purchasing a package and both times Andreas has come out for the service he was great. He is thorough, professional and prompt. I’ve spoken with Danielle a couple of times as well as other representatives on the phone and the service is and has been top notch. Keep up the great work! Signed one happy customer!
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By Evan Z. on 08/20/19
Andreas and Bosan were fantastic, showed up on time and were extremely courteous (and covered their feet, which we appreociated a lot), diagnosed the problem, gave us options, fixed it, and everything in life is better now. Couldn't be happier.

By Colin P. on 08/13/19
Great company and process the whole way through. Phone support was excellent and informative, made multiple checkup calls leading up to the appointment. Technician arrived promptly, explained the options and process efficiently, and they performed the work quickl...
(View More)
Great company and process the whole way through. Phone support was excellent and informative, made multiple checkup calls leading up to the appointment. Technician arrived promptly, explained the options and process efficiently, and they performed the work quickly and thoroughly. I’ll faithfully return for more services any time I have issues they can assist with.
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By Andrea G. on 08/10/19
Prompt and Excellent service at an affordable price. Workman was conscientious. He covered his work boots before walking inside. Once he detected the problem, he quickly fixed it, then he checked to make sure the unit was working properly. Fagundes workmen are know...
(View More)
Prompt and Excellent service at an affordable price. Workman was conscientious. He covered his work boots before walking inside. Once he detected the problem, he quickly fixed it, then he checked to make sure the unit was working properly. Fagundes workmen are knowledgeable, courteous and conscientious. They show up on time. They provide excellent service at an affordable price. I like that they didn’t try to sell me anything, They just fixed the damaged item in record time - under 30 minutes.
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By Lolita A. on 08/01/19
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
(View More)
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
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By Lolita A. on 08/01/19
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
(View More)
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
(View Less)

By Lolita A. on 08/01/19
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
(View More)
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
(View Less)

By Lolita A. on 08/01/19
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
(View More)
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
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By Juliana R. on 07/25/19
Exceptional Service! Highly recommended! I was without AC for about a week. I was told by a previous company that I needed a whole new unit. Thankfully, I reached out to A. Fagundes for a diagnostic visit. They came in and fixed the problem in one day! And I didn...
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Exceptional Service! Highly recommended! I was without AC for about a week. I was told by a previous company that I needed a whole new unit. Thankfully, I reached out to A. Fagundes for a diagnostic visit. They came in and fixed the problem in one day! And I didn’t need a new unit at all. Thank you for your honesty and professionalism. I will be using this company for all of my future needs as a homeowner!
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By Andrew D. on 05/06/19
Just regular maintenance, but great work considering conditions of our house due to remodeling. Nice work.

By Tim R. on 04/24/19
From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on shoe protection be...
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From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on shoe protection before he walked through my home and he was polite. I would recommend this company based on this experience.
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By Tim R. on 04/24/19
04/25/19 02:59 AM From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on ...
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04/25/19 02:59 AM From my first contact with A. Fagundes Plumbing and Heating to the service call, customer service was outstanding. The service technician, Andreas, arrived promptly, then quickly identified the problem and offered other assistance. Andreas put on shoe protection before he walked through my home and he was polite. I would recommend this company based on this experience.
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By Rasa R. on 04/11/19
A.Fagundes had solved the problems I had been having with my new Lochinvar boiler this past fall/winter which had been installed by another company (the original contractor couldn't solve it). So, when my hot water heater let go and flooded my basement in the middl...
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A.Fagundes had solved the problems I had been having with my new Lochinvar boiler this past fall/winter which had been installed by another company (the original contractor couldn't solve it). So, when my hot water heater let go and flooded my basement in the middle of the night a few weeks ago, I knew who to call. I called at 8am and by 10am, Andreas and Ron showed up with a new hot water heater ready to install!! Brenda in the office was key in orchestrating this to happen. Anyone I have dealt with at A. Fagundes, including Al himself, have been courteous, professional, knowledgeable and resolved all issues we've ever had thus far. We really have peace of mind knowing we have A. Fagundes to call if we were to have an issue in the future!
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By Rasa R. on 04/08/19
About 3 weeks ago, my hot water heater let go in the middle of the night (of course) and I discovered a flooded basement early morning. I called A.Fagundes at 8 am and by 10 am they had Andreas and Ron (they squeezed him in to help Andreas in between jobs) at my do...
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About 3 weeks ago, my hot water heater let go in the middle of the night (of course) and I discovered a flooded basement early morning. I called A.Fagundes at 8 am and by 10 am they had Andreas and Ron (they squeezed him in to help Andreas in between jobs) at my door with a new hot water heater ready to install!! I called them because A.Fagundes had solved a very problematic situation I was in with my new Lochinvar boiler installed by another plumber (who couldn't solve the problem). Once again, very polite and professional staff who got the job done. Brenda, in the office, was efficient and kind on the phone orchestrating everything for us. In my eyes, you can't go wrong with this company!!
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By Ritu A. on 03/18/19
I called this morning to have my garbage disposal replaced, and the company sent a technician over the same day (within a couple of hours)! Andres was polite, efficient, and professional! Gave it a 4 star because the plug on the disposal was not removed, so techni...
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I called this morning to have my garbage disposal replaced, and the company sent a technician over the same day (within a couple of hours)! Andres was polite, efficient, and professional! Gave it a 4 star because the plug on the disposal was not removed, so technician had to come back and fix it.
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By Marlo C. on 03/12/19
Great company with great employees Andreas very professional on time before even walking in my house he put his booties on without me even asking it was like the norm for him. Andreas is very educated with all the new products great customer education he reviewe...
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Great company with great employees Andreas very professional on time before even walking in my house he put his booties on without me even asking it was like the norm for him. Andreas is very educated with all the new products great customer education he reviewed my app on my new nest thermostat setting by setting the only that he also explained what they all were. I highly recommend this company and I will refer to family and friends great job Andreas is a great asset to your company
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By neil o. on 11/16/18
The tech Andreas was right on time, polite, professional and clean. This company was referred to me by I a friend. Will continue to use them in the future. Great customer service!!

By Dave W. on 11/09/18
Placed a “no heat” call for service Wednesday afternoon-Katie set me up with a service call first thing Friday morning. Thursday afternoon Brenda gave me a confirmation call with techs name. Friday morning Andreas arrived on time, worked diligently, heat back o...
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Placed a “no heat” call for service Wednesday afternoon-Katie set me up with a service call first thing Friday morning. Thursday afternoon Brenda gave me a confirmation call with techs name. Friday morning Andreas arrived on time, worked diligently, heat back on shortly after lunchtime. Very very satisfied! I recommend this company to anyone with furnace problems.
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By Lolita A. on 10/16/18
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's goi...
(View More)
Andreas is professional and answered all my questions .The only thing is: he knows that he comes to my house to service the tankless water heater and the central AC and Heater but forgot to bring the filter and installed my own standby filter and said that he's going to bring 2 filters next time he service the unit. The filter is included in the package so why wait till next year,I requested to replace it today ,he went to the nearest store ,probably Lowe's or Home depot coz we're near both these 2 stores and replaced my standby extra filter. My point is why wait till next year. A different person might be sent by Fagundes office next year or who knows if I will have it done next year. But anyway he replaced and came back after 20 minutes.
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By Steve P. on 08/31/18
(no comment)
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