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By Samuel J. on 03/18/18
Sammy is very professional and communicated thoroughly what he planned to do. At times, though, he relayed almost too much information, which for instance led to some confusion regarding whether 1) he had been supplied with the right replacement part and 2) he need...
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Sammy is very professional and communicated thoroughly what he planned to do. At times, though, he relayed almost too much information, which for instance led to some confusion regarding whether 1) he had been supplied with the right replacement part and 2) he needed to contact a factory tech support person before proceeding with the repair. Upon questioning, he assured us that, yes, he had the proper replacement part and no, calling the mfr was not necessary. The repairs were then smoothly completed, the HW heater worked properly as soon as it was turned back on, and he and his helper cleaned up satisfactorily afterward. In conclusion, we regarded both of them to be very good at their jobs, and we’d recommend them highly.
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By Michael N. on 03/16/18
I needed some work done to update a couple of hot water tanks. Sammy arrived on time and was conscientious in his work and respectful of the property. We spoke about the specifics of the work and its cost. Everything was clearly laix out and there were no surprises...
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I needed some work done to update a couple of hot water tanks. Sammy arrived on time and was conscientious in his work and respectful of the property. We spoke about the specifics of the work and its cost. Everything was clearly laix out and there were no surprises. Work was completed quickly (for the amount of work I saw) and it looked clean and professional.
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By Pigeon Ernie & R. on 03/16/18
Everyone that worked on our furnace/AC unit and water tank were excellent to deal with. They were all extremely professional and polite. My wife and I were very happy and would highly recommend A. Fagundes. I also posted a review on Angie's List.

By Frank E. on 03/02/18
Nick, Steve, Sam and Jason at Fagundes plumbing and heating did a fantastic job at my home. They were professional, courteous and attentive throughout the installation process. I had a wall hung Mitsubishi unit installed on the main floor, energy efficient tank-l...
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Nick, Steve, Sam and Jason at Fagundes plumbing and heating did a fantastic job at my home. They were professional, courteous and attentive throughout the installation process. I had a wall hung Mitsubishi unit installed on the main floor, energy efficient tank-less boiler in the basement and ac unit with ducts to each bedroom installed in the attic. Pretty much any system you need they can do. They started my job on the date given and were here all day every day, from start to finish. Install was finished on time and everything looks and performs great. I will definitely have them back for our hvac needs when finishing my basement. Thank you guys
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By Biggars R. on 02/24/18
See comments on initial survey.

By Biggars R. on 02/24/18
Sammy is efficient, thorough, personable, trustworthy and professional. In other words, you can’t improve on “perfect.”

By MacMaster R. on 02/23/18
Sam and his crew installed a new high efficiency boiler ; a job that took a day and a half. Sam was very pleasant, conscientious, efficient and clean and clearly takes great pride in his work.

By Shad N. on 02/22/18
Ron was very knowledgeable and provided great customer service.

By Noonan G. on 02/20/18
Thank you Sammy V. for the terrific job you did to get my sink not only up and running but looking better than it ever had! Your work ethics are admirable and it reflects well on Al how he takes good care of his crew. You exceeded my expectations! Gail N

By Albuja R. on 02/18/18
One simple word "Awesome"

By Albuja R. on 02/17/18
We had a few estimates before hiring A.Fagundes was a great choice had a new bathtub and toilet, Sammy and his partner Sam came in on Monday morning and from meeting them they were awesome and helpful,they both did an awesome job and my wife and I couldn't be much ...
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We had a few estimates before hiring A.Fagundes was a great choice had a new bathtub and toilet, Sammy and his partner Sam came in on Monday morning and from meeting them they were awesome and helpful,they both did an awesome job and my wife and I couldn't be much happier,our bathroom is coming along great and looks so good. Also had Steve D. Come out on a service call and was excellent and very professional. All in all would like to say thank you and you have and excellent staff,from your office to service we couldn't be much happier thank you again AWESOME JOB! Sammy and Sam did an excellent job will keep them in mind for our next project.
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By McCann T. on 02/17/18
Nick was great. On time , Quick, explained the problem and how to avoid in the future

By McCann T. on 02/16/18
Heat was out in our top floor. I called the office they had someone out same day. Nick C. was knowledgeable and polite, fixed to problem quickly and explained what had happened and how to prevent it happening again. Great service

By Albuja R. on 02/16/18
We had a few estimates before hiring A.Fagundes was a great choice had a new bathtub and toilet, Sammy and his partner Sam came in on Monday morning and from meeting them they were awesome and helpful,they both did an awesome job and my wife and I couldn't be much ...
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We had a few estimates before hiring A.Fagundes was a great choice had a new bathtub and toilet, Sammy and his partner Sam came in on Monday morning and from meeting them they were awesome and helpful,they both did an awesome job and my wife and I couldn't be much happier,our bathroom is coming along great and looks so good. Also had Steve D. Come out on a service call and was excellent and very professional. All in all would like to say thank you and you have and excellent staff,from your office to service we couldn't be much happier thank you again AWESOME JOB! Sammy and Sam did an excellent job will keep them in mind for our next project.
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By Barbara S. on 02/14/18
Malfunction of our boiler during the coldest part of the winter is not an easy thing to deal with. Our request for help was responded to quickly and the complicated problem resolved completely. Felt like a family member was here to help.

By Sarim H. on 02/14/18
Sammy and Ron were prompt, knowledgeable, helpful when I had questions, and very tidy. Definitely recommend!

By Brian & Nancy H. on 02/12/18
This is the second time that we have used A. Fagundes P&H. We had a problem with the main water line coming into our house leaking. Sammy came out initially. He diagnosed the problem quickly and kept us informed as to what would happen next. They had to order the p...
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This is the second time that we have used A. Fagundes P&H. We had a problem with the main water line coming into our house leaking. Sammy came out initially. He diagnosed the problem quickly and kept us informed as to what would happen next. They had to order the part which would take a couple of days to come in. They promptly scheduled the appointment for Ron to come out a couple of days later. Both employees were polite and knew what they were doing. The office staff that we dealt with Danielle and Alison were very professional. Last year we had an issue with our furnace. We reached out to A. Fagundes Plumbing and Heating. They were able to come out the next day. They provided us with a specific time frame of when they would be there which was great! The guys knew exactly what the fix was and we were back up and running in no time. They cleaned up after themselves. You would have never known they were there. We had a very positive experience with all employees. We highly recommend A Fagundes Plumbing & Heating and will definitely be using them again if needed in the future.
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By Frank O. on 02/11/18
Steve did a furnace clean out as well as a plumbing fix on some copper pipes which were beginning to leak. He identified other areas that will need replacement in the near future. We were very pleased with the work.

By Houn S. on 02/02/18
Sammy and Ron were great! They were prompt, thorough, knowledgeable, and very professional. Would definitely recommend for any HVAC and plumbing needs!

By Barbara S. on 02/02/18
Boiler problems during the height of the coldest weather we have had in years. Sam spent a lot of time evaluating the problem. Apparently there wasn't just one thing wrong but a combination of 3 components. We were in good hands with Sam. All fixed at a reasonable ...
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Boiler problems during the height of the coldest weather we have had in years. Sam spent a lot of time evaluating the problem. Apparently there wasn't just one thing wrong but a combination of 3 components. We were in good hands with Sam. All fixed at a reasonable price. Very pleased! Sam was one of our original installers of this boiler. We have them maintain the boiler each year. Just don't ask me if I would recommend the boiler we purchased.
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