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By Dakota P. on 08/08/18
We had a breakdown of our AC in the killer heat wave & made the call to Ac911. They hit us in the next day. The call was friendly & upfront, the tech was on time, he got our air going in minutes. We had a broken part that he supplied & installed. Our thermostat was...
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We had a breakdown of our AC in the killer heat wave & made the call to Ac911. They hit us in the next day. The call was friendly & upfront, the tech was on time, he got our air going in minutes. We had a broken part that he supplied & installed. Our thermostat was old & 10 degrees off, so we had him replace. He was very helpful & made some excellent cost saving suggestions. We closed off some vents & only needed 1 filter. Def 5 star service & reasonably priced.
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By Holly Q. on 08/06/18
Deven with AC911 was kind and thorough. He took the time to figure out the issue with my AC and got it up and running in a couple of hours!

By Kathy M. on 08/01/18
Great response time! I called yesterday and they had a technician at my home today at 7am. Moe was polite, on time, explained the scope of what he was doing and went over the pricing before doing it. I needed more refrigerant and a filter. I called another big name...
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Great response time! I called yesterday and they had a technician at my home today at 7am. Moe was polite, on time, explained the scope of what he was doing and went over the pricing before doing it. I needed more refrigerant and a filter. I called another big name local company and was told that they were not doing maintenance appointments until 8/28. Highly recommend Moe and this company! Enjoying the cold air!
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By Kathy M. on 08/01/18
Great response time! I called yesterday and they had a technician at my home today at 7am. Moe was polite, on time, explained the scope of what he was doing and went over the pricing before doing it. I needed more refrigerant and a filter. I called another big name...
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Great response time! I called yesterday and they had a technician at my home today at 7am. Moe was polite, on time, explained the scope of what he was doing and went over the pricing before doing it. I needed more refrigerant and a filter. I called another big name local company and was told that they were not doing maintenance appointments until 8/28. Highly recommend Moe and this company! Enjoying the cold air!
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By Romy S. on 08/01/18
AC 911 has given us great service since the first time we called a couple years ago. They always have been very helpful, professional, and reliable. Our cooling systems needed to be fixed or replaced, and they were the right people to call. All the technicians/inst...
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AC 911 has given us great service since the first time we called a couple years ago. They always have been very helpful, professional, and reliable. Our cooling systems needed to be fixed or replaced, and they were the right people to call. All the technicians/installers are very knowledgeable, timely, and polite. The new equipment is working very well. They were very kind putting a temporary small unit while the new system was shipped. However, they could have done a better job isolating that room to keep it cold, but it wasn’t a biggy. The crew put a lot of time installing our new AC unit and really cared about the work and what needed to be done. I also have a great experience with Sherrie, who takes the calls and schedule the visits. She’s been very helpful accommodating our schedule with theirs. Overall, I think this is a solid business, I’ll be calling them again when needed. I would gladly recommend AC 911!
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By Jill T. on 07/26/18
They have been out two times within a week. They have reasonable prices and told us what we should do next to fix the AC. We will be calling them again soon when we can do that.

By Marcey & Dave B. on 07/17/18
3rd time we have used AC911 and every time they are amazing. From office staff to technicians, everyone is courteous and friendly. Technician arrives and figures out problem and offers a solution with straight talk. No fuss. Just solutions. No upsell, just friendl...
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3rd time we have used AC911 and every time they are amazing. From office staff to technicians, everyone is courteous and friendly. Technician arrives and figures out problem and offers a solution with straight talk. No fuss. Just solutions. No upsell, just friendly, great service. And they are locally owned by a Moorpark family. Thanks again for taking care of us, AC911
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By Marcey & Dave B. on 07/17/18
Thanks again AC911 for your great service. Although we hate having an issue, Sherri is always so nice to talk to and so helpful when we do. And your technicians pinpoint the issue quickly and help us figure out a solution that works. We are so lucky to have you in ...
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Thanks again AC911 for your great service. Although we hate having an issue, Sherri is always so nice to talk to and so helpful when we do. And your technicians pinpoint the issue quickly and help us figure out a solution that works. We are so lucky to have you in our community. And my dogs are happy to have air conditioning back in our house!!!
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By Stephanie G. on 07/14/18
I highly, highly, highly recommend AC911!!! I have an older air conditioner and cannot replace it right now. Ricardo was my service technician. He was friendly and extremely helpful. He checked my system and did not try to up sell me or try to get me to replace wha...
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I highly, highly, highly recommend AC911!!! I have an older air conditioner and cannot replace it right now. Ricardo was my service technician. He was friendly and extremely helpful. He checked my system and did not try to up sell me or try to get me to replace what I have. He did my service and was professional. I highly recommend AC911!! I will be a repeat customer. Thank you so much!
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By Jon J. on 07/13/18
Was punctual, polite, quickly did his repairs .. professional and yet personable. Thank you AC911

By Ian B. on 07/09/18
Excellent service, Eddie explained what work needed doing and I was quoted a fair price. I would recommend AC911 to my friends. Ian B

By Michele L. on 07/07/18
Deven the service technician was great! I have an old AC,but he was able to install new condenser fan.

By Bobbie F. on 07/03/18
Ricardo & Eddie from AC911 just did a fantastic job installing my Dad’s new Air Conditioning & Heating unit. They were so knowledgeable, friendly and professional and did a great job cleaning up after themselves. This is the 2nd house we’ve used AC911 for an ai...
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Ricardo & Eddie from AC911 just did a fantastic job installing my Dad’s new Air Conditioning & Heating unit. They were so knowledgeable, friendly and professional and did a great job cleaning up after themselves. This is the 2nd house we’ve used AC911 for an air conditioning installation and I can highly recommend them.
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By Cynthia C. on 06/27/18
Moe was on time, did a great job repairing the AC and explained everything clearly to me. I am very satisfied with the repair work he did.

By Laureen H. on 06/18/18
Very good fast and clean service. I would recommend your company to friends and family.

By Marcy G. on 06/05/18
Deven R. arrived well within the given timeframe. Our problem was located on the outside of the house, so he didn’t have to come in. He came prepared with booties for his workboots, though. Nice! He was polite, showed me the damaged part, and made the repair look...
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Deven R. arrived well within the given timeframe. Our problem was located on the outside of the house, so he didn’t have to come in. He came prepared with booties for his workboots, though. Nice! He was polite, showed me the damaged part, and made the repair look nice. Should be dog-proof, too.
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By Marcey B. on 05/23/18
Thank you AC911 for a great service call. The reason we always call you is that we know we will get an honest opinion of what’s wrong and it will get fixed properly. Super nice service techs, too! You guys rock!

By Kerry & Richard L. on 05/14/18
Service person was very knowledgeble and helpful. Also arrived as scheduled.

By Kevin Z. on 05/11/18
Perhaps the best ongoing vendor experience...ever! From day one when I first met Oze, to installation, to an amazing office staff and our most recent maintenance visit by Eddie, AC911 is at the forefront of excellent customer service. I would highly recommend them ...
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Perhaps the best ongoing vendor experience...ever! From day one when I first met Oze, to installation, to an amazing office staff and our most recent maintenance visit by Eddie, AC911 is at the forefront of excellent customer service. I would highly recommend them to anyone with HVAC needs.
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By Thomas M. on 04/29/18
Eddie is friendly and does great work.
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818-718-0603

Select any employee to see all their reviews.

Moe A
Rating:
23 total reviews!
Oze S
Rating:
13 total reviews!
Ricardo P
Rating:
(13 total reviews)
Deven R
Rating:
(7 total reviews)
Eddie J
Rating:
(8 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period AC911 has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
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Oze S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
13 total reviews
Having grown up in the family business, I have been performing HVAC work for the majority of my life. I enjoy the challenges of problem solving as well as the interaction with my customers. I have been happily married to my wife for 16 years and we have 5 wonderful children.
By Jill T. on 07/26/18
They have been out two times within a week. They have reasonable prices and told us what we should do next to fix the AC. We will be calling them again soon when we can do that.

By Scott F. on 03/07/18
Couldn't be happier with AC911 and their quality and thoroughness of service - every question answered (most of them before I even asked!), super professional job with great attention to detail, competitive pricing, excellent attitudes from everybody at all stages ...
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Couldn't be happier with AC911 and their quality and thoroughness of service - every question answered (most of them before I even asked!), super professional job with great attention to detail, competitive pricing, excellent attitudes from everybody at all stages of the job. Very, very happy with their work.
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By Bobbie F. on 07/24/17
We moved into a new house that was more than 25 years old and we decided to get a new air conditioning system. Oze and his team came out and did a fantastic job installing the new system along with improving the air ducts. They were on time, knowledgeable, courteo...
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We moved into a new house that was more than 25 years old and we decided to get a new air conditioning system. Oze and his team came out and did a fantastic job installing the new system along with improving the air ducts. They were on time, knowledgeable, courteous and cleaned up after themselves. The system is working great and they were very reasonable in pricing. I would highly recommend them to anyone looking for an honest company that gives good service at competitive prices.
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By Gina J. on 07/12/17
I recently had AC911 out to service my air conditioner and I couldn't have been happier. The service man, Oze, was very nice, knowledgeable and professional. I'm so relieved to have found an honest HVAC company that I can call on for service whenever I need it. I w...
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I recently had AC911 out to service my air conditioner and I couldn't have been happier. The service man, Oze, was very nice, knowledgeable and professional. I'm so relieved to have found an honest HVAC company that I can call on for service whenever I need it. I would highly recommend this family owned business to anyone looking for a good, honest contractor.
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By Marie M. on 07/10/17
great service would for sure use again didn't try to over sell repairs. super nice

By Rafael Blue J. on 05/25/17
(no comment)

By Vince V. on 04/27/17
Oze was very knowledgeable and went the extra mile to ensure that we were comfortable with everything all aspects of his service. It was especially helpful that he took his time to compare our unit and his experience with it to others that he's encountered. Thank you Oze.

By Ken F. on 04/24/17
Oze Strausman and his entire crew did an outstanding job. It was a full 2 day job. They arrived when they promised and refused to leave until the job was complete to our expectations. Once the job was complete, Oze took his time explaining to us how the system work...
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Oze Strausman and his entire crew did an outstanding job. It was a full 2 day job. They arrived when they promised and refused to leave until the job was complete to our expectations. Once the job was complete, Oze took his time explaining to us how the system worked and carefully answered all of our questions. We would highly recommend Oze Strausman and AC911 to anyone who wants quality and excellent service.
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By Cheryl T. on 03/24/17
Oze was a very polite and informative service person. I will be calling him back if I need another problem fixed.

By Karina W. on 03/20/17
We have been using AC911 and we wouldn't go with any other company! They are honest, great customer service, and they are always on time. Also, thanks to April you for your help and assistance every time.

By Jake R. on 03/11/17
We were referred to AC911 through our office contractor, and could not have asked for better service, from start to finish. Clear communication from the first phone call and we were set up with a service appointment the very next day. The technicians who showed up ...
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We were referred to AC911 through our office contractor, and could not have asked for better service, from start to finish. Clear communication from the first phone call and we were set up with a service appointment the very next day. The technicians who showed up were extremely knowledgeable of our system and did not waste any time getting the problem solved. They were efficient and polite and we barely even knew they were there. Something we really liked especially was that they did not try and sell us on the most expensive treatment for our issue, even though there were multiple solutions available. The technicians carefully explained every option and price, offering their best recommendation without selling the premium cost job. Even after the service the technicians were kind enough to follow up when I asked for future recommendations and sent me a very detailed price breakdown explanation that I was able to share with our management. And the issue they originally came to resolve has been working better than ever! Would highly recommend these guys to anyone looking for effective AC work in Los Angeles. We will never use anyone else!
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By Bill H. on 09/23/15
I cannot say enough good things about AC911. It's a family-owned business that treats you like family. Their main concern is your happiness with their quality service and, in our experience of 30+ years in the Valley, there is no higher quality service to be found ...
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I cannot say enough good things about AC911. It's a family-owned business that treats you like family. Their main concern is your happiness with their quality service and, in our experience of 30+ years in the Valley, there is no higher quality service to be found in this sector. We took three bids for a new central air conditioning unit (Sears, Costco and AC911) - AC911 was the hands-down winner. They exhibited more knowledge about air conditioning, a more thorough approach to providing the best kind of air conditioning, and the equipment we received (Carrier Performance) ended up being less expensive and of a much higher quality than either Sears or Costco were willing to provide. Amazing people, amazing service.
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By Chris A. on 07/25/15
I bought a nest thermostat for my house and they did a great job installing the thermostat. They came out and analysed my AC unit before wiring onto the thermostat unlike 2 "nest approved" professionals that came previously. Very professional and knowledgeable. Thank you.
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