Amazing company!! We had a leak in our water service line...five feet underground. John came and quoted our job. He was neat, professional and was more than willing to answer all of my questions. Gary came to do the work on the inside of the house. He was equally as neat and professional. I honestly didn't even know that he was in my house. Plumbing is not something that you want to spend your money on but this company provided us with top notch service with confidence!! We would not hesitate to use them again and refer them to our friends. Thank you so much!!
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This company changed my view on quality customer service. :Person answering phone, was pleasant and considerate. Service Pro came out on time, was more than helpful and continued his work until it met my satisfaction. Was extremely knowledgeable and provided pro advise on what needed to be done. WOW, wish more companies were like this.
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Columbus came to fix a clogged kitchen sink drain. He was very thorough in establishing the nature of the problem and extremely careful and neat in snaking out the pipe. He seems a born teacher as he kept me informed about what he was doing, and shared information about how drains work, limitations of clearing clogs, and how best to avoid future clogs. Columbus is a real professional, a pleasure to deal with, and a true asset to his company.
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My interaction with sales (Ashley) was quick and informative. I appreciated being able to schedule a service call for the same day without incurring undue costs. I would have appreciated more transparency (esp. in terms of cost to simply come to my home), but otherwise I felt the rates were fair and service prompt. Columbus W. (5 stars) provided professional service and helped educate me as a homeowner. He provided tips as to how best preserve my plumbing system and solved my problem without being forceful and/or pushing the sale of additional services. He was ahead of schedule and courteous throughout the entire service call.
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I LOVE this company!! I’ve had them out twice. Always come out when they saw they will, call before to let me know when they will be there and the techs that I’ve had out (Columbus W.-on 10/11/18) and (Jason-on 8/16/16) were extremely helpful, pleasant and professional as well as cleaned up their work area before they left! I would highly recommend A-fordable Plumbing and Mechanical. They go above and beyond!
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Columbus, from A-fordable Plumbing & Mechanical, Inc. came out today to do a camera view and snaking of my drains. He was superb... extremely timely, polite, professional and very knowledgeable. I have used A-fordable for many years now and all of their service techs are so professional and really know their subject matter. Thanks, Columbus, for all of your great suggestions to keep my drains clear and the water flowing as it should! Thumbs up. I would highly recommend A-fordable and ask for Columbus!
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