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By Unruh D. on 07/18/19
The technician went right to work. He was very good at explaining the issues with my 23 year old air conditioner. I felt I could trust him .

By Tierney W. on 07/17/19
Pam was kind and efficient in scheduling someone to come out for an estimate. Polo was thorough and thoughtful in his inspection, estimate and explaination of the process. Looking forward to having our new ac & furnace installed!

By Tierney W. on 07/16/19
I highly recommend 4 Seasons! So far my interactions with every member of their team have been nothing short of superb. Pam was incredibly kind and efficient with scheduling an appointment for an estimate. Polo called on his way to the appt, arrived within the e...
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I highly recommend 4 Seasons! So far my interactions with every member of their team have been nothing short of superb. Pam was incredibly kind and efficient with scheduling an appointment for an estimate. Polo called on his way to the appt, arrived within the estimated time window, was incredibly thorough with his inspection, thoughtful with his recommendations and respectful. Beyond the wonderful customer service, the bids were competitive and the warranty was the best I have seen. While our new system has not been installed yet, I expect it will be a great experience and a quality appliance!
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By Hart B. on 07/16/19
Jay was awesome! Professional, courteous, and made sure to explain what he observed and had done to remedy my issue in the future. Thank you for your your great service!!

By Unruh D. on 07/12/19
The technician went right to work. He was very good at explaining the issues with my 23 year old air conditioner. I felt I could trust him .

By Farro K. on 07/08/19
Courteous and responsive service. They missed something but realized and contacted me and came back and did it very nicely which speaks for their good work culture. We all in a small community of Reno and taking care of each other. Excellence is a common thing do...
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Courteous and responsive service. They missed something but realized and contacted me and came back and did it very nicely which speaks for their good work culture. We all in a small community of Reno and taking care of each other. Excellence is a common thing done uncommonly with the highest level of Compassion, Candor and Commitment. I can only recommend them. Would like to thank Polo and Alex for their candor and commitment.
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By Spear S. on 07/06/19
Fantastic service! The service man, Jay, came and diagnosed our problem on the air conditioner, fixed it and cleaned the unit. I would recommend this company. He did far more than expected..

By Landsman M. on 07/02/19
Repair technicians Polo (2 times) and Alex (1 time) have maintained my AC and heating systems since I became a member of 4 Seasons. Both men are doing an excellent job keeping my 15 year-old AC and heating systems in good working order.

By Jeff T. on 07/01/19
These guys were just outstanding, really great service and answered all of my questions. I would highly recommend them for any heating and air-conditioning job you might have !!

By Dunham L. on 06/27/19
They're 1

By Dunham L. on 06/27/19
4 seasons is fantastic! I'll never call anyone else

By Billiard L. on 06/26/19
I had 4 Seasons come out and give an estimate on different options for upgrading the HVAC system in our house. Their prices are competitive to other suppliers and their design team is top notch professional. We are opting not to do an upgrade at this time, due to o...
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I had 4 Seasons come out and give an estimate on different options for upgrading the HVAC system in our house. Their prices are competitive to other suppliers and their design team is top notch professional. We are opting not to do an upgrade at this time, due to our personal budget, but would highly recommend this team of professionals.
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By Lee B. on 06/26/19
Always a great experience.

By Graham A. on 06/23/19
Nice guy very professional.

By Wold P. on 06/22/19
Not sure what you are talking about. Never received any request. We never had any service. Order was cancelled.

By Smith K. on 06/21/19
The technician (Jay) did a great job of identifying the problem I was having with getting power to my thermostat. He also cleaned up the mess left by another company who had looked at the problem the day before. The other company couldn't figure out the problem and...
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The technician (Jay) did a great job of identifying the problem I was having with getting power to my thermostat. He also cleaned up the mess left by another company who had looked at the problem the day before. The other company couldn't figure out the problem and tried selling me a new wireless thermostat for $800 when the problem was actually the circuit board. Jay was friendly, prompt, and professional. He kept me informed of what he was doing throughout the process and was able to fix my issue quickly. He ended up saving me a few hundred dollars over the other company that had attempted to fix it. I would highly recommend 4 Seasons Heating & Cooling for any repair work you need done.
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By swafford m. on 06/21/19
I would recommend 4 Seasons Heating. Mike was professional and friendly. We are more than happy with the work. We had another question that he followed up on for us. We will use them for any work needed in the future.

By Castillo L. on 06/20/19
Great service. Did not push to get their products. They advised what was best for my family. Would use them again.

By Pruitt R. on 06/20/19
Very efficient and respectful of your property

By Clemetson D. on 06/19/19
Great service and very friendly and knowledgeable technician.
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Select any employee to see all their reviews.

4 Seasons Heating & Cooling Team
Rating:
137 total reviews!
Jay N
Rating:
115 total reviews!
Pam S
Customer Service Rep.
Rating:
(95 total reviews)
Cheri M
Customer Service Rep.
Rating:
(8 total reviews)
Polo A
2 Years
Rating:
(66 total reviews)
Mike M
Rating:
(33 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period 4 Seasons Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at 4 Seasons Heating & Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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4 Seasons Heating & Cooling Team has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
137 total reviews
By Ginny B. on 08/16/17
They were on time and found the problem right away. Very personable and friendly. I will be using them again if I have a problem with my dryer.

By John S. on 08/16/17
his company fully understands customer service. They were delayed arriving but called to offer a reschedule if needed. When the arrived the tech went to work. After completing the service she explained all that was done. Great company to use

By Jimmy C. on 08/07/17
First time getting central a/c called other places those places said there were to busy 4 seasons gave me a estimate and installed my a/c in less than a week this place knows what there doing I would give them a million stars if I could

By Daisy H. on 08/05/17
Great service ...

By Jane b C. on 08/05/17
Polite and cleaned up after themselves

By Jimmy N. on 08/03/17
I'm not one who typically writes reviews but after the service that I received from Jake today it was definitely deserved. I can't begin to state how pleased I was with the service that we received today. Jake, you went above and beyond to make a very overwhelmin...
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I'm not one who typically writes reviews but after the service that I received from Jake today it was definitely deserved. I can't begin to state how pleased I was with the service that we received today. Jake, you went above and beyond to make a very overwhelming situation when our AC went out on the weekend pleasant. He took the time to fully explain what happened with our starter and answered any questions that I had with a smile on his face. I cannot recommend 4 Seasons Heating & Cooling enough and thank you once more Jake for going above and beyond today! Your service today has made a new and happy customer!
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By Floppy S. on 08/03/17
Our sixteen-year old air conditioning unit was sputtering out on us during one of the hottest few weeks in memory. After a search on Yelp and reading the great reviews, I called up 4 Seasons. The lady (Claire, Courtney, 'Hello, Clarisse', sorry I forgot her name!) ...
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Our sixteen-year old air conditioning unit was sputtering out on us during one of the hottest few weeks in memory. After a search on Yelp and reading the great reviews, I called up 4 Seasons. The lady (Claire, Courtney, 'Hello, Clarisse', sorry I forgot her name!) helped me find a day and two-hour time window. The estimate was free. I usually don't like giving out my email address, but am glad I did. They sent an appointment confirmation, called my phone to let me know they were on the way, and sent me an email with a photo and a tracking link so that I could see where the technicians were in real time. Cool. I think elderly clients or women alone would especially like seeing the photo of who is supposed to be at their door. The guys showed up on time and set right to work. Pretty soon they had figured out that a previous company had installed an incorrect part, which had eventually led to a compressor issue. They also took the time to crawl around under the house to check for other potential problems. So, first impression is that this company wants to do the job right. I'll be going to them in the future.
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By Kay J. on 07/28/17
Was told by another company after signing up for their maintenance plan and 3 visits when my unit would freeze up, that i needed an entire new unit... these techs came out and tried to trouble shoot first! Spent over an hour and a half fixing way things that should...
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Was told by another company after signing up for their maintenance plan and 3 visits when my unit would freeze up, that i needed an entire new unit... these techs came out and tried to trouble shoot first! Spent over an hour and a half fixing way things that should have been caught by other company!!! I highly recommend this crew, fun, honest & not ony out to make a buck!!!
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By Janique G. on 07/14/17
This was our first time working with 4 seasons. They were absolutely wonderful!! Pam in the office was so sweet, polite, and helpful. She got us scheduled right away. Our tech Jake was on time, professional and very informative. He made sure to explain to us what w...
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This was our first time working with 4 seasons. They were absolutely wonderful!! Pam in the office was so sweet, polite, and helpful. She got us scheduled right away. Our tech Jake was on time, professional and very informative. He made sure to explain to us what was going on, and gave us different options when it came to replacing parts. We purchased their maintenance plan and felt in no way obligated to do it once Jake told us about it. He was not pushy, and didn't try to sell us things we didn't absolutely need. The company emailed us a photo of who would be coming to our house, so we knew who to look out for. With it being summer, and AC being high in demand, it was nice to have a company who was helpful and honest, and didn't charge ridiculous fees because they could with it being a necessity during summer! Overall, we are extremely pleased with ALL the staff and service we received. After our appointment, we received a set of emails that included our invoice, terms and conditions of the maintenance plan, Future fall and spring cleaning maintenance explanations, PLUS before and after photos of what they fixed!!We would highly recommend them and look forward to working with them in the future! Plus! Their penguin logo is absolutely adorable!
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By Jimmy N. on 07/13/17
I'm not one who typically writes reviews but after the service that I received from Jake today it was definitely deserved. I can't begin to state how pleased I was with the service that we received today. Jake, you went above and beyond to make a very overwhelmin...
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I'm not one who typically writes reviews but after the service that I received from Jake today it was definitely deserved. I can't begin to state how pleased I was with the service that we received today. Jake, you went above and beyond to make a very overwhelming situation when our AC went out on the weekend pleasant. He took the time to fully explain what happened with our starter and answered any questions that I had with a smile on his face. I cannot recommend 4 Seasons Heating & Cooling enough and thank you once more Jake for going above and beyond today! Your service today has made a new and happy customer!
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By Tyler H. on 06/30/17
I called to fix my air conditioning unit, they arrived exactly on time and quickly serviced the unit. The diagnostic was very in depth and thorough, both service men explained every necessary detail and made it super simple. They managed to fix the system in rough...
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I called to fix my air conditioning unit, they arrived exactly on time and quickly serviced the unit. The diagnostic was very in depth and thorough, both service men explained every necessary detail and made it super simple. They managed to fix the system in roughly 30 minutes. These guys rock!
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By Angela B. on 06/26/17
They were very polite. Good with my dogs. They got it done quickly but didn't rush. Took their time explaining the wall mount control and stayed until it was connected to my phone. I don't usually take time toYELP but these guys are worth it.

By Bonnie M. on 06/02/17
So far I have never been let down by yelp! I needed a service for my air conditioner and based on reviews chose 4 Seasons. Pam is as wonderful and accommodating as everyone has said in previous reviews! In addition, Jake who performed the service work was helpful a...
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So far I have never been let down by yelp! I needed a service for my air conditioner and based on reviews chose 4 Seasons. Pam is as wonderful and accommodating as everyone has said in previous reviews! In addition, Jake who performed the service work was helpful and informative. He explained things to me in plain English and I think I actually understood what he told me. My air conditioning is working great now and I signed up for the annual service contract because I was so impressed. Do yourself a favor, look no further and call 4 Seasons today!
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By Stan S. on 05/23/17
Estimator and installers arrived as scheduled. They were professional and friendly. Extra care was taken to protect carpet and furniture. I felt the price was fair and was actually less that I predicted. Highly recommend 4-Seasons.

By Rodger B. on 05/16/17
4 Seasons Heating and Cooling was a great company to work with. Excellent experience, from my first call for an appointment, to the completed project. Fast, efficient and most importantly, professional. Other businesses could learn some lessons about customer servi...
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4 Seasons Heating and Cooling was a great company to work with. Excellent experience, from my first call for an appointment, to the completed project. Fast, efficient and most importantly, professional. Other businesses could learn some lessons about customer service from 4 Seasons. I highly recommend them!
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By Linda W. on 05/10/17
my furnace needed to be replaced. I came across 4 seasons on yelp and liked the reviews. mike came out and gave me an estimate and we had the job done by his company and also went ahead and had some installation put in also .and let me tell you that I couldn't be ...
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my furnace needed to be replaced. I came across 4 seasons on yelp and liked the reviews. mike came out and gave me an estimate and we had the job done by his company and also went ahead and had some installation put in also .and let me tell you that I couldn't be happier with his service and work that was done. they did an excellent job and mike went beyond and also checked my a/c unit. im so happy to have found an honest company. oh and love talking to pam at the office shes the sweetest gal you would ever talk to.
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By Aaron S. on 05/10/17
superb company highly recommend

By Denise R. on 05/05/17
Once again 4 Seasons Heating & Cooling came to my rescue! They are always quick to respond, always on time....often early, very courteous, do an excellent job and even follow up with a phone call if they think it is needed. Today Jake and Jason were here to help ...
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Once again 4 Seasons Heating & Cooling came to my rescue! They are always quick to respond, always on time....often early, very courteous, do an excellent job and even follow up with a phone call if they think it is needed. Today Jake and Jason were here to help me and Mike even phoned from out of town to check on things with them. Pam is always so kind and cheerful. She has a smile in her voice and is always so comforting. We have done business with them for many years now (more then 5 years) and they have always been honest and saved us a fortune. I first called Mike when Paschall, gave us a quote of over $3000.00 to repair our air conditioner that Paschall had installed, three years prior. Mike came out within an hour and repaired it for under $350.00 !! We have always been treated as if we were their only customer. I cannot adequately describe what a great company they are without sounding all gooey. Their ethical treatment of all of their customers speaks for itself. Heating and cooling specialists are hard to find. Heating and cooling specialists that REALLY know what they are doing are even harder to find. Heating and cooling specialists that are great at what they do, are honest, and have a heart of gold.....well there is only one company that meets my standards and that is 4 Seasons Heating & Cooling.
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By Lawrence L. on 04/23/17
Fast&neat

By Jacob M. on 04/15/17
Great service with the friendliest technicians. Pam is the best, very helpful to schedule service
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