On time, polite and Covid-19 conscious. (Wearing mask AND booties...and I appreciate them taking the initiative to care.) Spent time discussing our options for a heating/cooling system for our older home. We're replacing a propane system with a 'greener' system. Estimate came in same day!
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Lost our Air Conditioning on Sunday afternoon, called a few service providers Monday am, and 4 Seasons was able to come out that day by noon, the 4 Seasons tech Anthony called to advise when he was in route, just as we were told he would. Upon arrival he examined the system and determined that the problem was related to the start capacitor rather than the compressor as I had originally suspected due to the symptoms and age of the unit. I was impressed with his professional attitude and technical expertise, and his candor/honesty regarding the problem source was much appreciated. As a result of our positive experience, we will continue to utilize their services going forward for any future furnace or air conditioning needs. Marc H
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The day we called you, our A/C had died the night before and it was forecast to be the hottest day of the year, with several more hot days to come. I was in a panic. Our regular A/C service providers, with whom we had used for over a decade and had an extended maintenance contract, said it would be 3 or more days until they could come. Nope! That was not the customer service I expect as a long time customer. Looking on google, your reviews were high. I decided to call you. The receptionist who answered was so supportive and calming. An appointment was made for that afternoon. The Tech was AMAZING! Had a short term fix until the long term solution could be completed. Al done in a pandemic and massive heat. The Tech and all his helpers were so upbeat and solution focused. Even when some challenges arouse, they stayed focused and solved them with dedication and good humor. I was SO IMPRESSED!! I highly recommend!!!
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Anthony was awesome the minute he hit the door. The previous tenants decided to not change the air filter causing it to be 100% clogged. This resulted in our entire AC system using over. Anthony asked some questions and determined this issue quickly and professionally. I would recommend him to anyone.
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