Western States Home Services
350 E. Elliot Rd., Chandler, AZ 85225
480-345-2665
4.5 Stars
116 Reviews
By Chris R.
on 04/24/15
I had Justin and Noel as my technicians to install additional insulation in the attic and Aeroseal to repair the duct work throughout my home. Both were extremely friendly and knowledgeable completin...
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I had Justin and Noel as my technicians to install additional insulation in the attic and Aeroseal to repair the duct work throughout my home. Both were extremely friendly and knowledgeable completing both tasks. Justin explained the Aeroseal procedure which really showed me how much air I was losing in the attic and was amazed how much it immediately helped. They were careful not to make any messes. I wouldn't have any reservation using them again!
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By ESTHER W.
on 04/20/15
Steve D. was very professional, answered all of my questions, took pictures of the mold I had in the air conditioner and the diirt. He did a fantastic job. He informed me of the other things that I ne...
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Steve D. was very professional, answered all of my questions, took pictures of the mold I had in the air conditioner and the diirt. He did a fantastic job. He informed me of the other things that I need to do and I will be calling again soon to get those taken care of. Thank you for being an honest company. Esther Wallace
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By JERI U.
on 04/16/15
I have a stutation and I can not get anyone to call me to discuss what happened, I have called twice with my questions and was told that Tony would call and he never has. My question was how to turn o...
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I have a stutation and I can not get anyone to call me to discuss what happened, I have called twice with my questions and was told that Tony would call and he never has. My question was how to turn on the master cool as the mew system did not have the same setup as the old one, I am pretty sure that the new system is not compatable with the master cool so I can not use it, which my husband & I were not told. I feel a discount is in order not to mention that the installers did not turn the gas back on to the dryer they had to remove for install so I had to get a repair man out to find out about the gas not being turned back, I have documation on this I had to pay$65.00 for the service call. I have not contacted theBBB yet but will if need along with the local news channels. I have been very patient to this point. Jeri Udell 731 N Ruston Ave Tucson, AZ 85711 520-747-3411 I would have called more but I have a friend in hospice. My install date was 4-6-15, my first call was 4-7-15 and my second call was 4-10-15. Thanks you for your attention on this matter. Jeri udell
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By Bill K.
on 04/15/15
I'm new to the valley and was looking for a good Heating and Air service company. These guys are real professionals, and pay attention to the little details. Very service and customer focused. I'll...
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I'm new to the valley and was looking for a good Heating and Air service company. These guys are real professionals, and pay attention to the little details. Very service and customer focused. I'll definitely be calling them back for future needs.
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By Ofelia Rodríguez
on 04/10/15
Estoy muy satisfecha con el técnico Scott,muy honesto

By dennis h.
on 04/08/15
Steve F was very professional and did what was necessary to satisfy my needs

By Forrest S.
on 04/05/15
Scott D. represented Western States Home Services in a very professional manner. He not only performed the services on the A/C and Handler Units, but also checked the filters for excessive dust / clo...
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Scott D. represented Western States Home Services in a very professional manner. He not only performed the services on the A/C and Handler Units, but also checked the filters for excessive dust / clogging. Scott went on to offer to install "start-up caps" as well as checked and shared our Service Contract. It was discovered that the records at the main office were incorrect. Western States Home Services records indicated that we had "one-year Labor." We showed Scott our purchase agreement and receipt which reflected that we in fact had a "Ten-Year Parts, Service and Labor" contract. Scott indicated that he would inform Western States Home Services home office of this fact so that the records in our file could be updated / corrected. Thanks Scott for your concern and actions to keep our systems operating effectively. Respectfully, Forrest
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By RAY W.
on 04/01/15
Question #6 did not apply as a return trip wasn't discussed or necessary. I suggest you change the structure of the question so that a "not applicable" option is allowed.

By Ed L.
on 03/23/15
Everything was handled as promised. A pleasure doing business with this company.

By Jacque J.
on 03/20/15
Three men came out on the first day to use the Uro machine. Scott, Justin and Noel. They were very courteous and tried to explain everything I asked about. It was a very long afternoon and into the ev...
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Three men came out on the first day to use the Uro machine. Scott, Justin and Noel. They were very courteous and tried to explain everything I asked about. It was a very long afternoon and into the evening for them , but they finished up and then cleaned up.They came back today and finished up and cleaned up again. They all, from Steve Scott, Justin And Noel, did a great job for us. Thanks for trainig good young men to work hard.
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