Voss Heating & Air Conditioning
724 N 17th Street, Murphysboro, IL 62966
618-684-6959
5 Stars
26 Reviews
By Mr. and Mrs. S.
on 05/30/19
Revised: Darrell did call us back in about 45+ min time concerning our gas leak. FS advised us to call Voss, not 911, so that is what we did. Neal came out this morning, was unable to fix it, coming a...
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Revised: Darrell did call us back in about 45+ min time concerning our gas leak. FS advised us to call Voss, not 911, so that is what we did. Neal came out this morning, was unable to fix it, coming again this afternoon. We hope this will be fixed soon - as even with all our with all our windows open, the main floor makes us SICK... headache, sick to our stomach, etc. We are revising this review as Neal felt it was unfair - and that we misunderstood their 24/7 service, and maintenance contract.
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By Mr. and Mrs. S.
on 05/29/19
Darrell did not return our calls on the Emergency line after hours - called twice, texted Neal and emailed. We have a Voss plan, and so far it's gotten us nowhere. Don't say you are available 24/7, ha...
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Darrell did not return our calls on the Emergency line after hours - called twice, texted Neal and emailed. We have a Voss plan, and so far it's gotten us nowhere. Don't say you are available 24/7, have an emergency line and then not manage it. ...just sitting here, windows open, smell of gas in the air, awesome.
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By Barbara D.
on 06/14/17
Bob was prompt, professional and polite. He solved our problem for an affordable price. Thank you!

By Susan M.
on 11/22/16
Bob C was very professional and courteous. We're loyal customers!

By Saul H C.
on 11/16/16
Terry H from Voss came over to provide a pre-Winter maintenance check and provide adjustments as needed. He was thorough and made corrections where needed (including repairing a mild water/condensati...
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Terry H from Voss came over to provide a pre-Winter maintenance check and provide adjustments as needed. He was thorough and made corrections where needed (including repairing a mild water/condensation leak). He checked the system , cleaned filters, etc. Terry did a top notch job. Would like to have him in next time. A first class service pro.
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By Jayme M.
on 08/30/16
I was very pleased with how fast they were able to get over here. Our AC was leaking onto our new carpet and we could not figure out why. The tech came and said that our filter was too small and got...
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I was very pleased with how fast they were able to get over here. Our AC was leaking onto our new carpet and we could not figure out why. The tech came and said that our filter was too small and got sucked up into the vent causing it to freeze...once it thawed it was leaking all over our carpet. He replaced the filter with a wonderful thick filter and stated that he cleaned out the pipes. It has been 24 hours and it is still leaking. My husband decided to take a look and after removing our filter, the bottom pad of the AC was FULL of water. You would think that after paying him $125 he would clean up the water or at least tell us that it was FULL! My husband used a shop vac and was able to clean out all of the water. It was EXTREMELY full! He did NOT tell us that it was full or even that there was any water left. He stated that it may leak just a bit more and that'll be it. It did NOT leak just a bit more...it leaked a TON! We OVERPAID and I am very upset. All he did for us was replace a filter for $30. My husband did the rest of the work. I loved how you were able to get someone out here fast. I also would have loved if our problem would have been solved... instead my husband solved it after paying someone $125 to change our filter...We will NOT be using your services again. Thank you.
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By Lori W.
on 07/26/16
Kane came out today and serviced our air conditioner. He was very professional, polite, knowledgeable and just a very nice young man. He arrived and time and did a great job! I have always been plea...
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Kane came out today and serviced our air conditioner. He was very professional, polite, knowledgeable and just a very nice young man. He arrived and time and did a great job! I have always been please with Voss Heating and Air!
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By Elaine
on 07/26/16
Voss Heating & AC did an excellent job getting someone on the job -Kane got here in 15 mins! Kane was very courteous and knowledgeable...explained everything and was thorough checking on all that was ...
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Voss Heating & AC did an excellent job getting someone on the job -Kane got here in 15 mins! Kane was very courteous and knowledgeable...explained everything and was thorough checking on all that was needed to get us working ..thank you.
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By Alan C.
on 07/24/16
Bob did a good job on my call. He came quickly, solved the problem quick and was nice to work with. Thank you Voss.

By Lyn K.
on 06/13/16
As usual, Bob is very professional and thorough, and he explains things very clearly and very well. Excellent, and very much appreciated.
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