Southern Heating Cooling Inc
2413 E WILLOW ST
256-574-1300
4.5 Stars
162 Reviews
By Brian T.
on 10/01/18
Did a good job installing the new unit. Only issue was the drain pipe was allowed to develop a sag and would not drain properly, so I fixed that myself. The inspector , also, required a new vent be ...
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Did a good job installing the new unit. Only issue was the drain pipe was allowed to develop a sag and would not drain properly, so I fixed that myself. The inspector , also, required a new vent be installed near the kitchen, so they came back and put it in.
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By Heather S.
on 08/23/18
I am very pleased with the service we received from Southern Heating and air. They were very prompt and efficient.

By Judy and Richard S.
on 08/20/18
Those who provided services were friendly, courteous qualified. Thanks for the follow up. Judy Snyder

By Beth C.
on 02/20/18
I needed someone to check out my system. Joey showed up the same day I called. Didn't expect service that quickly. He was professional, friendly, and honest. Not quite the news I wanted to hear, b...
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I needed someone to check out my system. Joey showed up the same day I called. Didn't expect service that quickly. He was professional, friendly, and honest. Not quite the news I wanted to hear, but it was expected. Joey answered all my questions and had a team out quickly to replace the entire system, including new duct work. The team that showed up that morning were also professional and friendly and fast. Each of them had a job to do and went right to it. They truly did work as a team. Great to work with a company that is honest and concerned with meeting the customer's needs, not just their bottom line. Would certainly recommend them to my friends and family. Great service. Thanks for making a bad situation as pleasant as it could be.
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By Gene M.
on 02/20/18
This was a regular service call. I was very satisfied with the work done by the service man.

By Kevin P.
on 01/29/18
I moved to Scottsboro three years ago and tried other companies until I found a true gem in Southern. Their products and service is beyond exceptional and Joey Gilbert and his team have provided me ex...
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I moved to Scottsboro three years ago and tried other companies until I found a true gem in Southern. Their products and service is beyond exceptional and Joey Gilbert and his team have provided me exceptional service from Day 1. I have never seen a company react so quickly and go beyond satisfying every one of our HVAC needs. We bought two new units from Southern and Joey in 2016 and am beyond satisfied with the quick and professional installation and service I have received! Joey goes beyond just supporting, but recommends other additions (a.k.a. internet adjustable thermostats) that help our busy life out! Coming from Huntsville, I did not expect much when I was looking for HVAC services in Scottsboro. I was pleasantly surprised when i found Southern and they went beyond all my expectations! I have called Southern in the dead of Winter and Joey was over there and taking care of the issue with a complete explanation and professionalism. I normally don't write reviews, but I cannot say enough about Southern and Joey and his team of professionals! I want people to know about their great company! They care about your heating and A/C issues and take care of you the first time! When they say they are going to be there, they are or they will call to update you. I cannot say enough about just that! Again, kudos to Southern, Joey Gilbert, and Tony Kaschak (the owner)! You run a great show over there at Southern and make your customers 1 priority! Keep up the great work and thank you from all of us in Scottsboro!!!!! Kevin & Kathy P - The Peninsula
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By Jon S.
on 01/07/18
They solved our problem with their staff coming back to repair a control on the heat pump.

By
on 12/15/17
We have had these units for five years and it has been five years of problems. The most recent was December 8 for a maintenance service. Everything seemed to be working fine on the service persons a...
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We have had these units for five years and it has been five years of problems. The most recent was December 8 for a maintenance service. Everything seemed to be working fine on the service persons arrival. After he left our main unit was making an terrific noise and I was concerned we would lose heat during a very cold time. To be perfectly honest, if we had to start over today we would not chose Lenox nor Southern Heating and Cooling.
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By tom c.
on 10/28/17
ARRIVED ON TIME AND EFFICIENT

By Robert C.
on 10/27/17
The field rep nice and seemed to know what he was doing.
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