SMO
201 BUGEYE SQ
301-934-8101
5 Stars
36 Reviews
By Mike A.
on 10/12/18
Technician Brian Douglas and his helper are the best very professional and nice :)

By James W.
on 10/01/18
good

By Sheryl R.
on 09/15/18
Good morning, I just wanted to give a shout out to Brian Douglas. He was complete professional, very knowledgeable and extremely respectful. We thoroughly enjoyed having him in our home and servicin...
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Good morning, I just wanted to give a shout out to Brian Douglas. He was complete professional, very knowledgeable and extremely respectful. We thoroughly enjoyed having him in our home and servicing our units. He cleaned and tested our A/C, Heater and Water Heater. He worked in a timely manner, called giving me ample time to make sure someone was at home and courtious. I really love that I can depend on SMO to always have our backs when it comes to taking care of our Heating, Cooling and Water Heater. Thank you! Sherry Reichenbach
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By Jim h.
on 08/16/18
We had two of your service techs at our home to service our propane for our generator. I would like complement you on their professional appearance and courtesy. Ray ? Came first and found a problem w...
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We had two of your service techs at our home to service our propane for our generator. I would like complement you on their professional appearance and courtesy. Ray ? Came first and found a problem with a regulator and could not get the part and informed me that he had notified the propane tank people, who had the part. Joe Chick promptly arrived with the part. He talked to me about the problem we were having. He installed the regulator and reconnected the generator with a sedement trap. I’m handicapped and he took a picture of what he did for me to see. This extra effort and courtesy was appreciated. Thank you SMO, in particularly Ray and Joe. Jim & Mary Hill
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By Russell Y.
on 08/06/18
Woke up this morning and the house did not feel cool. Checked the switches, OK, checked the A coil compartment, Not cold. Called SMO at 0715 to schedule my appointment. The lady had to give me tomo...
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Woke up this morning and the house did not feel cool. Checked the switches, OK, checked the A coil compartment, Not cold. Called SMO at 0715 to schedule my appointment. The lady had to give me tomorrow's date but said she would try to get someone out today. Brian Douglas showed up at 1215 and it took him about 5 minutes to diagnose the problem. A 3' blacksnake had gotten into the outside cabinet and killed himself on some of the wiring. Brian does not like snakes. Nor do I, but Brian bravely used a pair of channel locks to extract the snake from the unit. He had to make some repairs to wiring and he installed a new capacitor. The compressor kicked on and we were back in business. He checked all the pressures and the air output temperature. We were back in business. This young man deserves a medal. He was very friendly and courteous and knew how to do his job. Thank you Brian, thank you SMO. This was a great experience.
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By William B.
on 07/03/18
Thank you so much for the prompt and professional response to our AC outage during this heat wave. The home is slowly returning to a liveable temperature after being in the high 80's yesterday and th...
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Thank you so much for the prompt and professional response to our AC outage during this heat wave. The home is slowly returning to a liveable temperature after being in the high 80's yesterday and the mid 80's through last night. The technician was polite, courteous and very professional in his approach to the problem. Thanks again. Bill Brooks
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By Anne D.
on 06/27/18
This is the second time Maurice has serviced my equipment and I must commend him for the excellent service he has given me. He is polite and efficient and gets the job done in a timely manner. You are...
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This is the second time Maurice has serviced my equipment and I must commend him for the excellent service he has given me. He is polite and efficient and gets the job done in a timely manner. You are fortunate to have such a valuable member of your team and I am fortunate to have him come to my home. Thank you, Maurice, for another job well done!
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By Geraldine G.
on 06/12/18
We recently had a problem on a Friday afternoon with our furnace not circulating the air from the air conditioner. With my moms medical condition it was critical we did not go thru the entire weekend...
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We recently had a problem on a Friday afternoon with our furnace not circulating the air from the air conditioner. With my moms medical condition it was critical we did not go thru the entire weekend without air. SMO sent someone promptly, Brent White the young man was polite and very efficient, he fixed the problem very quickly. Shortly after the job was completed, the house was nice and cool again. Thumbs up to SMO and Brent White.
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By Robert S.
on 05/12/18
2018-05-09 Customer 66466793 Mike Bledsoe was prompt, polite, and efficient. His technical knowledge made the job quick and complete. This was Mike's second maintenance visit to our residence and we ...
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2018-05-09 Customer 66466793 Mike Bledsoe was prompt, polite, and efficient. His technical knowledge made the job quick and complete. This was Mike's second maintenance visit to our residence and we were more than satisfied both times. His clean cut appearance and conversational skills also made for a very pleasant visit.
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By Victor K.
on 03/26/18
We woke up this morning to an unresponsive furnace and called for service. In the afternoon Aaron Green and his colleague Bengie ? showed up, diagnosed the problem and fixed it. We now have heat. ...
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We woke up this morning to an unresponsive furnace and called for service. In the afternoon Aaron Green and his colleague Bengie ? showed up, diagnosed the problem and fixed it. We now have heat. Thanks for the prompt and expert service.
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