Ray O. Cook Company
889 Riverside Ave Suite C, Roseville, CA 95678
9167846525
5 Stars
479 Reviews
By KATHLEEN V.
on 09/06/20
After several calls for emergency service, Joe from Ray O. Cook came out at 8pm tonight and got my AC unit working again. I can't say enough about the effort they took to get someone out to my house. ...
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After several calls for emergency service, Joe from Ray O. Cook came out at 8pm tonight and got my AC unit working again. I can't say enough about the effort they took to get someone out to my house. First, there was an actual employee answering the emergency repair line! She was determined to find one of their technicians that would come out. Joe found the issue, showed me a picture of the problem and promptly replaced the bad part. I have cool air again :-)).
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By mat m.
on 08/28/20
danny was very courteous and easy to work with. the installers were also courteous and respectful. they worked very hard and efficiently. jose worked non-stop, explaining everything along the way. he ...
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danny was very courteous and easy to work with. the installers were also courteous and respectful. they worked very hard and efficiently. jose worked non-stop, explaining everything along the way. he was exceptional and i would hire him to work for me with no reservations. i've already recommended this ray o. cook team to several other people.
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By Art & Gloria I.
on 08/25/20
Fast, efficient, honest service!,!

By Craig M.
on 08/21/20
I highly recommend San Saechao as your technician. He was able to diagnose and replace a faulty damper motor that prevented our two zone system from operating effectively. The result was a huge im...
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I highly recommend San Saechao as your technician. He was able to diagnose and replace a faulty damper motor that prevented our two zone system from operating effectively. The result was a huge improvement in air flow between the two zones! Much appreciated during our intense summer heat.
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By Edgardo & Elizabeth C.
on 07/13/20
good afternoon, we wanted to let you know that Sonny was a pleasure to work with this morning, on time, professional and very conscientious in working on our AC. He was so great that we signed up for ...
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good afternoon, we wanted to let you know that Sonny was a pleasure to work with this morning, on time, professional and very conscientious in working on our AC. He was so great that we signed up for the maintenance plan and definitely want Sonny to be our ongoing representative. thank you
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By Jim E.
on 06/15/20
Excellent Service! Exception HVAC Knowledge! Highly Professional installation team! Very competitive pricing! Overall great value. I Highly Recommend Ray O. Cook Company

By Paula H.
on 02/29/20
Recently bought a home in Roseville, love the home but was not thrilled with the outdated thermostat. Family and I were irritated our system had an auto cycler that cycled cold air throughout the day ...
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Recently bought a home in Roseville, love the home but was not thrilled with the outdated thermostat. Family and I were irritated our system had an auto cycler that cycled cold air throughout the day and we could not turn it off. I reached out to The Ray O Cook Heating and Air company online, I was called within minutes and was able to setup an appointment for the following day. I was given a window of 4&6pm, Sonny called me shortly after 4pm to let me know he'd be arriving within 15-20minutes. Sonny was very thorough with his Inspection and diagnostic, he took photos of my HVAC system and explained in detail what was going on with the thermostat. I was already planning on replacing the thermostat but I was pleasantly surprised when Sonny informed me he had thermostats available for installation. I did not feel pressured to make a decision right away which was nice. I got my husband on the phone and discussed wether or not we wanted to buy from a hardware store. We decided to go with Sonny's suggestion. I'm very greatful, it's currently 7pm, Sonny just left and we have 2 new thermostats and NO AUTO AIR CYCLING. I'm very pleased with Sonny and Ray O Cook Air. We will be using them for now on for our HVAC needs.
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By Penny L.
on 12/07/19
Randy and his team did a great job installing our new complete heating and air conditioning system. It was a 5-hour job which they did efficiently and with as little noise and distraction as possible...
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Randy and his team did a great job installing our new complete heating and air conditioning system. It was a 5-hour job which they did efficiently and with as little noise and distraction as possible, They also did a wonderful job cleaning up and hauling out all the old system components which were picked up by your vendor that day. We were totally satisfied with Ray O. Cook and would highly recommend them to anyone.
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By Barbara A O.
on 10/21/19
I tried to submit this testimonial without picking an employee but I wasn't able to. Picking just ONE person to comment on after installation of a new HVAC system for my humble abode just didn't seem...
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I tried to submit this testimonial without picking an employee but I wasn't able to. Picking just ONE person to comment on after installation of a new HVAC system for my humble abode just didn't seem fair. From New System Specialist Paul McHugh, to Install Techs Willie and Randy, to office personnel Casey and Eric, I have not experienced this kind of customer service in a very long time!! What fine representatives they are. Prompt. Professional. Competitive pricing. All served up with a big dose of pleasantness. I'm so glad I picked Ray O. Cook Heating & Air for the job!!!
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By nancy Jjane O.
on 09/30/19
Thomas Cooper with Ray O.Cook Heating and Air did a wonderful job in getting our Air Cond. back on track. he explained everything that he was going to do or did and, even showed me so that I unde...
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Thomas Cooper with Ray O.Cook Heating and Air did a wonderful job in getting our Air Cond. back on track. he explained everything that he was going to do or did and, even showed me so that I understood it. He was very nice and very professional.
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