Progressive Service Company
110 Fortune Way, Raleigh, NC 27617
(877) 325-0180
5 Stars
878 Reviews
By Jennifer F.
on 11/01/21
In order to keep it brief, Contacted Progressive Service Company to perform an compliance inspection due to faulty non compliant work performed by Pipe Tech. Never have I ever encountered such poor w...
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In order to keep it brief, Contacted Progressive Service Company to perform an compliance inspection due to faulty non compliant work performed by Pipe Tech. Never have I ever encountered such poor workmanship of a water heater install. Due to previous great work performed and knowledgeable plumber that I had the pleasure to encounter on a previous call, I would have never gotten the foul smell of gas vapors out of my home and garage. The vent was installed so badly that it was causing gas fumes to back into my garage. I give all the praise to plumber John Mayo for his great skill level and professionalism. Mr. John Mayo was able to immediately go right to the source that was causing the issue. Progressive Service Company was contacted and obtaining the parts necessary to replace the vent was expediated. Thanks to Mr. Mayo's knowledgeable and proficient skills. He was able to reinstall the vent line and reconfigure the piping to ensure that I did not go another night without hot water and ensured that no smell of gas was lingering behind. KUDOS to Mr. John Mayo of Progressive Service Company for such great work, professionalism, and beyond fantastic troubleshooting skills. Definitely will be requesting you for any work needed in the future.
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By Jane C.
on 07/22/21
Cody did a great job removing and reinstalling a sink for us. He was on time, very professional, and did a beautiful job. Thank you, Cody!

By Joseph B.
on 06/15/21
Cody C was friendly, punctual, and professional. He made me feel confident in him and his work. He answered all my questions. I want to take advantage of his services for any of my future plumbing ...
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Cody C was friendly, punctual, and professional. He made me feel confident in him and his work. He answered all my questions. I want to take advantage of his services for any of my future plumbing needs.
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By Dale H. W.
on 05/13/21
Cody and Nolan were very professional, worked well together, were patient and explained in detail the answers to my questions.

By Joe G.
on 04/29/21
Cody and Nolan both done and outstanding job with the install of my water heater. You don't see this kind of service anymore. You need to make sure to take care of these two employees. If i had a plum...
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Cody and Nolan both done and outstanding job with the install of my water heater. You don't see this kind of service anymore. You need to make sure to take care of these two employees. If i had a plumbing business I would try and steal these guy's.
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By James F.
on 04/20/21
Chad was great, he initially discovered a ground problem with the kitchen GFI. He found this during the yearly service inspection. He found the potential problem but had to leave for another booking...
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Chad was great, he initially discovered a ground problem with the kitchen GFI. He found this during the yearly service inspection. He found the potential problem but had to leave for another booking. WE scheduled him to come back in a few days. With further inspection and troubleshooting he found that that the groud problem was caused by an almost broken ground connection in a the dining room next to the problem GFI in the kitchen. It was amazing to see him trace the problem to a tack driven through a neutral wire in the crawl space that was most likely done during initial construction of the house. Chad not only found the problem but did his best to explain to me what he was doing as he was doing it. Progressive has a great employee who is not only "really" skilled at his craft but also has people skills to match.
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By Deborah W.
on 01/11/21
Awesome tech; friendly and professional

By Melissa A.
on 12/18/20
very polite explained features of dishwasher quick install

By Michele C.
on 12/10/20
Kevin was great! He got the done job quickly, efficiently, and was friendly and professional.

By Dan P.
on 12/10/20
Kevin was quick, timely, and communicated great. Very professional and respectful. Satisfied with the experience as a whole.
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