National Refrigeration, Inc
3600 West Shore Rd, Warwick, RI 02886
401-737-2000
5 Stars
60 Reviews
By charles c.
on 08/03/18
Jarrod Pacheco was very professional, did what had to be done, explained to me what the problem was and how he corrected it. He was polite and friendly. He is a very good representative of the compa...
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Jarrod Pacheco was very professional, did what had to be done, explained to me what the problem was and how he corrected it. He was polite and friendly. He is a very good representative of the company.
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By Linda L.
on 07/20/18
Sean provided thorough service. He wa sprofessional, answered my questions. The staff at National Refrigeration, both in the office and those who come to my home have always been excellent to deal wit...
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Sean provided thorough service. He wa sprofessional, answered my questions. The staff at National Refrigeration, both in the office and those who come to my home have always been excellent to deal with .
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By Michael m.
on 07/17/18
On time. Courteous. Pleasant individual.

By Pat H.
on 06/28/18
Ryan and David P have been maintaining my hvac for years - and its a complicated system. They’re both excellent and Doreen is always helpful on the phone. I highly recommend National Refrigeration.

By Charles P.
on 06/23/18
This was the 1st time I used National Refrigeration and I would highly recommend this company. The tech, Sean was on time and very professional. He didn't rush and took the time to explain everythin...
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This was the 1st time I used National Refrigeration and I would highly recommend this company. The tech, Sean was on time and very professional. He didn't rush and took the time to explain everything he would be doing during my central air maintenance. He went above and beyond to make sure I was satisfied. Excellent company!!
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By Seng r.
on 04/27/18
Thank you for your good take care of our heat system problem. We are happy thank you Ryan.

By Kathy J.
on 04/20/18
excellent crew very professional in every aspect.

By Ed R.
on 03/27/18
We were very pleased with the professional way that Rito Soriano went about installing two new HVAC outlets in the ceilings of two CODAC offices. His work left no visible sign that he was ever in the...
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We were very pleased with the professional way that Rito Soriano went about installing two new HVAC outlets in the ceilings of two CODAC offices. His work left no visible sign that he was ever in these rooms...no mess...no fuss.. The work was performed quickly and quietly. We look forward to having him work at our facilities again. Ed Rondeau
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By Leon F.
on 01/22/18
Rito attempted to determine what was causing the heating system to stop without any error code. He determined that there was water in the blower, and then checked that the drain hoses and pressure sw...
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Rito attempted to determine what was causing the heating system to stop without any error code. He determined that there was water in the blower, and then checked that the drain hoses and pressure switches were working properly. However, he did not consider, simply because he was not properly trained to consider, that the drain hoses might not be connected to the blower properly. He never figured out why there was water in the blower. The result of his visit was an improper diagnosis of the control board being defective. A result of Rito’s efforts, the system filled with water even more. So much that the drip pan overflowed in just about 15 hours after he left, causing damage and staining to the ceiling below. I replaced the control board, which made no difference in the situation, so I asked for National to come back and properly resolve the problem. Thankfully, service technician Ryan came properly trained and knowledgeable about these systems and was able to diagnose that the system was not draining because the drain hoses were not properly connected. In less than 30 minutes, Ryan had the problem diagnosed and fixed. Merely moving one drain hose to a different port in the heating system solved the problem. I paid $150 for Ryan’s visit and resolution, which I am happy to pay for good service done well and timely. However, I should be refunded for the $125 charged for Rito’s visit, $62 that I paid out of pocket for the replacement control board, and be reimbursed for the costs of the damage done to my ceiling that is a direct result of Rito’s efforts. Simply, if Rito had been properly trained, none of these problems would have occurred and Ryan would not have had to visit. I explained this situation to National and asked for the service manager to call me back to discuss; however I never received a call back.
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By Robert P.
on 12/05/17
I am very pleased with the service provided today by Rito. He does a great job representing National Refrigeration.
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