Our names from Scotland but our home's in Austin.
McCullough Heating & Air
2620 Buell Ave., Austin, TX 78757
512-280-0011
5 Stars
245 Reviews
By Touf, Edward L.
on 04/19/18
Friendly and efficient

By Cheryl W.
on 04/18/18
the fees for less than an hour service? 400.00??? I have been a customer of yours for at least 4 years. You have installed a whole house system and a mini split. I feel like I was taken to the c...
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the fees for less than an hour service? 400.00??? I have been a customer of yours for at least 4 years. You have installed a whole house system and a mini split. I feel like I was taken to the cleaners for the service call. Every business deserves to make a fair and reasonable profit. But 400+ for a cleaning - Very, very out of line.
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By Bullock G.
on 04/08/18
Very good experience... the technician, Chris, arrived exactly on time. He even called before arriving. Very knowledgeable and willing to spend time with me to answer my questions. He let me know ever...
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Very good experience... the technician, Chris, arrived exactly on time. He even called before arriving. Very knowledgeable and willing to spend time with me to answer my questions. He let me know every step of the way what he was doing. The resulting inspection report is the most detailed and complete of any I have ever seen. Have already received a follow-up call from the company and an online survey of my satisfaction. And I always ask technicians how they are treated by their parent company, and I like and prefer companies that treat their workers fairly, and it appears that McCullough does that and it is evident with the professionalism and personality of the people I have met and talked to so far. I like this company so far.
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By Daniel C.
on 04/04/18
Very professional, Mr Shelton explained what he was going to do then he did it. Excellent service.

By Kirti D.
on 03/30/18
Elvin was not familiar with Carrier Infinity Thermostat. He asked the homeowner if the homeowner knew the thermostat or owned the manual. He then proceeded to experiment with the Infinity thermostat, ...
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Elvin was not familiar with Carrier Infinity Thermostat. He asked the homeowner if the homeowner knew the thermostat or owned the manual. He then proceeded to experiment with the Infinity thermostat, condenser, and the furnace. Although, the homeowner was paying for the service call, he told me that there will be an additional charge of $200 to determine if or where there may be a leak in the system. Who knows what other charges he may ask for if he cannot figure out what needs fixing? Another $200 to test the circuitry? Another $500 to test the duct system? Another $$ to test the compressor? Finally, he did not give me any estimates for any repair work. He told me that his boss would email me the estimate in 3-4 hours. No one emailed me any estimates.
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By Valdez P.
on 03/30/18
Great Company!!

By Pal S.
on 03/28/18
Shelton arrived on time and did the regular checks, and double checked the tubing for leaks.

By Jerry P.
on 03/15/18
Very knowledgeable and provided us with the best option

By JD S.
on 03/09/18
Chris and McCullough provide absolutely the best customer service ever.

By Patricia T.
on 01/12/18
I called McCullough on the 10th because I wasn't getting any heat. The office told me I was eligible for an inspection anyway, so Elvin came out at 5 p.m. and checked out my heating unit. All it nee...
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I called McCullough on the 10th because I wasn't getting any heat. The office told me I was eligible for an inspection anyway, so Elvin came out at 5 p.m. and checked out my heating unit. All it needed was two batteries which he supplied and the heat was back on at no charge. Elvin is very personable as well as efficient.
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