Mainstream Electric
P.O. Box 3436, Coeur d' Alene , ID 83816
866-411-9277
5 Stars
236 Reviews
By Dennis P.
on 02/15/18
Alex was very helpful in explaining every-thing to us in our initial meeting. When we decided to have the water heater installed, he said someone would call and let us know the time. Tahnee called and...
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Alex was very helpful in explaining every-thing to us in our initial meeting. When we decided to have the water heater installed, he said someone would call and let us know the time. Tahnee called and said the technicians would be here between 8 and 10 the next day. She said a courtesy call 20 minutes before their arrival would be given. We got no call and luckily we were ready when they arrived. Not good. :( Then my husband had to show the technicians our quote because they were going to use the old overflow pipe when we were charged for a new one. They need to have a physical paper work order so they can see what items are needed for the installation. Also, the plumber didn't know the gas pipes were to be moved until my husband told him. He thought he was just supposed to install the water heater and leave. He had to make a few calls to find out if and when the man to move the gas pipes was coming. Also the gas pipes were not moved to where they were explained to us by Alex. We were also told by Alex that the technicians would lay down blankets and that they would be wearing shoe covers. None of that happened. It was not our duty to remind them what they needed to do. When they go to a job site, they should have all the necessary information with them. Aside from all that, the technicians were respectful, informative and courteous. We hope that this information is helpful in improving customer service.
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By Lawrence Williams
on 02/12/18
I was explained about the work that needed to get done to get my lights back on. I was also given a couple of options on the work that needs to be done. I’m going to have more work done on my elect...
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I was explained about the work that needed to get done to get my lights back on. I was also given a couple of options on the work that needs to be done. I’m going to have more work done on my electricial system in the near future.
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By Chris Gowland
on 02/08/18
What a great. Team. Totally up front with all the service and options. Will use mainstream for all my needs moving forward. Clean. Professional. Pleasant. Thank you guys

By Criss
on 02/07/18
I had the most amazingly, wonderful experience with MainStream today. Robert came out the same day, super professional as well as friendly and had the job done in no time. I will be recommending this ...
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I had the most amazingly, wonderful experience with MainStream today. Robert came out the same day, super professional as well as friendly and had the job done in no time. I will be recommending this service to anyone who needs any electrial done.
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By Grant Walter
on 02/05/18
Mainstream Electric and HVAC have completed several projects for us over the past couple of years. The individuals we speak with at the office are extremely friendly and helpful. The technicians are...
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Mainstream Electric and HVAC have completed several projects for us over the past couple of years. The individuals we speak with at the office are extremely friendly and helpful. The technicians are very professional always providing quotes and options. Our most recent service included the installation of a new furnace, duct work, and work on our gas fireplace. All of the work was done in a timely manner and we are very pleased. We highly recommend Mainstream Electric and HVAC.
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By Barbara Brinton
on 01/29/18
Corrine was the primary one I dealt with, but Austin assisted sometimes. Both went "above and above " and were extremely knowledgeable and helpful. The job was done quickly and professionally, and I...
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Corrine was the primary one I dealt with, but Austin assisted sometimes. Both went "above and above " and were extremely knowledgeable and helpful. The job was done quickly and professionally, and I loved working with them. I will specifically request them if there is a need for the service in the future.
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By Ronna Mckinley
on 01/25/18
Very courteous and friendly. Took the time to explain what was being done and why. I felt they were very knowledge and professional. Would definitely recommend and use in the future.

By Kim Parr
on 01/25/18
Dispatch accommodated me very well with my schedule Josh was very professional and took time to listen to my concerns and offered great feedback. He was on time, efficient and professional. I will rec...
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Dispatch accommodated me very well with my schedule Josh was very professional and took time to listen to my concerns and offered great feedback. He was on time, efficient and professional. I will recommend him to ALL my friends and family, as well as use Mainstream for all my HVAC. Furnace needs. I am very pleased that I contacted Mainstream
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By Diane Guess
on 01/25/18
Thankyou Norman D, for all your help. I feel you were very courteous and respectfull working around my 1 noisy dog and 3 birds. thankyou for walking me through the new system. I am very happy with it...
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Thankyou Norman D, for all your help. I feel you were very courteous and respectfull working around my 1 noisy dog and 3 birds. thankyou for walking me through the new system. I am very happy with it.
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By Diane Guess
on 01/16/18
Was pleased to have the problem solved right away. Courteous and efficient
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