MET Plumbing
5120 Franz Rd, Katy, TX 77493
(281) 599-3336
4.5 Stars
137 Reviews
By Dwight J T.
on 02/21/18
Paul came out and gave us very good advice, then came back the next day after i got off work to install a whole house water softener. An accident on Grand Parkway caused him to be late by ~ 1-1/2 ... ...
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Paul came out and gave us very good advice, then came back the next day after i got off work to install a whole house water softener. An accident on Grand Parkway caused him to be late by ~ 1-1/2 ... but even then he smiled, got to work, and installed the water softener finishing up just before 10 pm. He was smiling, talking, sharing advice, and doing what appears to me an excellent job. He was very proud of what he was doing and what he had accomplished, taking pictures to share in the future! MET plumbing is as many Paul's as they could get, and they would put ALL the plumbing companies out of business! I REALLY enjoyed working with Paul, and if i EVER need help in the future or need to suggest or recommend someone for plumbing work, I will recommend Paul R. !! MET needs to give this employee a raise!! He is a walking advertisement for MET Plumbing!!! Thank You for doing my work for me!
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By Joan H.
on 02/20/18
service was good but toilets provided were not at all satisfactory. I told Paul I didn't want hi-efficiency toilets with low water levels in the bowl and he assured me they were adjustable but after h...
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service was good but toilets provided were not at all satisfactory. I told Paul I didn't want hi-efficiency toilets with low water levels in the bowl and he assured me they were adjustable but after he tried to adjust the water level was too little and had to be flushed at least 2 times and then sometimes had to be cleaned manually. I wish there was some way this could be corrected as I am very unhappy about the whole thing. I have purchased toilets before much less expensive but much more satisfactory. Cannot give a good review on the product provided. jbh
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By SHERRY M.
on 02/19/18
Nice job and thorough. Talked me through each procedure. Job well done.

By MICHAEL M.
on 02/12/18
The valve cartridge on one of my bath/tub combos went bad. I removed all the parts required to repair except for the cartridge itself as I did not have a replacement. The Met plumber who arrived loo...
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The valve cartridge on one of my bath/tub combos went bad. I removed all the parts required to repair except for the cartridge itself as I did not have a replacement. The Met plumber who arrived looked at the valve, wrote a few notes and quoted me $460. At that point I said “please either call your supervisor and reduce the price, or I need you to leave. He decided to leave. First, I knew the cartridge for this repair costs about $60-$65. Second, the only thing they had to do was simple pull the old cartridge, insert the new cartridge and replace the holding pin. I called a competitor, not disclosing to them my experience with Met Plumbing. They charged me $160. Either the plumber that arrived was trying to “plumber of the month” in sales, or Met Plumbing needs to SERIOUSLY rethink their pricing strategy. I knew better than pay the amount the plumber quoted. I wonder how many others do not. Please know that I will (and already have) made it my job to describe my experience with friends, family, and Facebook.
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By Ali M.
on 02/09/18
Great service and honest

By Lee B.
on 02/06/18
Byron & John were quite pleasant, efficient and detailed, explaining what was wrong with my commode and what needed to be done to repair it. The repair was done in a timely manner.

By John C.
on 02/02/18
Excellent, timely, professional, courteous and reliable.

By Mary Brett D.
on 02/01/18
Mr. Victor was politely friendly, knowledgeable and experienced. We are supremely sales averse, but found his thorough knowledge of price and effectiveness of alternatives to his plumbing repairs and...
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Mr. Victor was politely friendly, knowledgeable and experienced. We are supremely sales averse, but found his thorough knowledge of price and effectiveness of alternatives to his plumbing repairs and replacement of the water heater were persuasive. His work was impeccable, including restoration of our old fixtures to like new condition, and his noticing and remediation of the disconnected water heater flu might have saved our lives. He is our Best Plumber Forever.
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By Dina
on 01/30/18
Appreciated the timely manner and quick fix! A little pricey, but worth it...

By ROBIN R.
on 01/28/18
Byron and His Journeyman, John were Phenomenal . . . . . . Both were very respectful and upfront. I also want to give a shout out to the Customer Service Department. Everytime I called the person on t...
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Byron and His Journeyman, John were Phenomenal . . . . . . Both were very respectful and upfront. I also want to give a shout out to the Customer Service Department. Everytime I called the person on the other end of the phone was always very helpful.
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