Lake Cook Plumbing Service, Inc.
1155 Ensell Rd, Lake Zurich, IL 60047
(847) 457-8062
4.5 Stars
332 Reviews
By John M.
on 02/16/18
I would recommend this company to anyone. Mike B . was very professional & a pleasure to work with. He arrived promptly for an emergency 2 days before Christmas.

By Remodeling plus - Doug N.
on 02/13/18
horrible stay away

By Fleming, P.
on 02/13/18
I like your service people for there knowledge and ability to communicate well. The only thing I need is a battery wing nut that was supposed to be mailed to me. I gave the tech my marine battery wing...
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I like your service people for there knowledge and ability to communicate well. The only thing I need is a battery wing nut that was supposed to be mailed to me. I gave the tech my marine battery wing nut to complete the job. This is no reflection on him or your CO. it is a small item to complete a great job!!
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By Dan A.
on 02/12/18
2/12/2018: Had scheduled a service call, with Jeremy, for an estimate on replacing a water heater. Due to the snow storm on Friday 2/9, Jeremy called and said he was down 2 techs and wanted to resched...
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2/12/2018: Had scheduled a service call, with Jeremy, for an estimate on replacing a water heater. Due to the snow storm on Friday 2/9, Jeremy called and said he was down 2 techs and wanted to reschedule my appt to Monday 2/12 between 8:00-8:30am. At 8:45 i called and spoke w/ Jeremy to ask when the tech would arrive. To my surprise he said it was going to be another 1-1 1/2 hours before someone would arrive as they were on an emergency call. I asked why nobody bothered to call me and let me know they were going to be late and was told they wanted to finish the emergency call they started yesterday. It should have been common courtesy to call me ahead of time to let me know the tech would be late as I know emergencies happen. But instead I had to call and find out the status of my appt. Hopefully this emergency call was worth more than the $1600 estimate, since the $49 service fee probably would have locked me into choosing Lake Cook Plumbing for the repair. Needless to say, I plan to take my business to someone who can provide the simple customer service I expect from a reputable business.
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By Ploessl, J.
on 02/04/18
A bit pricey, but excellent service & professionalism!

By Rudnicki, J.
on 02/03/18
You are well prepaird

By Rudnicki, J.
on 02/03/18
Mike did a very good Jon he knew what was need and took care of the problem thanks Mike and the company.

By Wheeler, M.
on 01/31/18
I appreciated the professional treatment, along with the "I'm giving you all the options" attitude. I didn't feel robbed, I felt appreciative for the friendly service.

By Hren, J.
on 01/25/18
No hassle professional service. Would highly recommend.

By Martinez, S.
on 01/19/18
Brian was very knowledgeable, kind and patient. Explained everything about what he was doing and gave me additional suggestions for future upkeep, which I found extremely helpful. Jackie was the fir...
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Brian was very knowledgeable, kind and patient. Explained everything about what he was doing and gave me additional suggestions for future upkeep, which I found extremely helpful. Jackie was the first person I encountered over the telephone representing the company. She was exceptionally professional, pleasant and thorough, in her explanations about the service, when I asked questions. She made me feel like the company truly cares about their customers. Because of these 2 people, I will recommend Lake Cook Plumbing to all my friends and neighbors. I will also be happy to call them again in the future, if I have any more pluming needs. Thank you all so much for the quick service, and professionalism and reason charges.
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